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    Istoricul incidentelor Mailerlite

    25 incidente Mailerlite înregistrate începând din octombrie 2017, cu actualizări oficiale, componente afectate, durată și informații despre rezolvare.

    Înapoi la starea actuală

    Investigating Issues

    A început 27 februarie 2026 la 16:49 UTC · 7h 32m

    OutageIncident critic
    1. 27 februarie 2026 la 16:49 UTCinvestigating

      We are currently investigating reports of **MailerLite** connectivity issues. Our engineering team is looking into the root cause and we will provide an update as soon as more information is available.

    2. 27 februarie 2026 la 17:07 UTCidentified

      We have identified the cause of the issues affecting **MailerLite**. A fix is currently being implemented. We will provide another update once the mitigation is underway.

    3. 27 februarie 2026 la 17:39 UTCidentified

      We've identified an issue with our upstream provider and are working closely with them to restore full service. Apologies for the disruption!

    4. 27 februarie 2026 la 18:04 UTCidentified

      We have found the issue, and we are mitigating, we will update you shortly once we start to see signs of recovery.

    5. 27 februarie 2026 la 18:28 UTCidentified

      We have mitigated the issues affecting the application and are working to restore the remaining affected items.

    6. 27 februarie 2026 la 19:10 UTCidentified

      We are still working to mitigate all affected areas, we are working with our upstream provider and migrating workloads.

    7. 27 februarie 2026 la 20:58 UTCidentified

      Our team is actively working to mitigate the issue and closely monitoring the system. Please note that you may experience delays, as we are currently processing a significant backlog of sendings and automated tasks. Thank you for your patience.

    8. 27 februarie 2026 la 21:25 UTCidentified

      We are implementing fixes and monitoring the results. While the system recovers, we are working through a heavy backlog of sendings and automations, so please expect delays in these areas until the queue clears. Thank you for your patience.

    9. 27 februarie 2026 la 22:03 UTCidentified

      Sendings and automations queue has fully cleared, and processing times have returned to normal. Stats are slightly delayed but we expect this to clear very quickly. Websites and landing pages are being restored. Thank you for your patience.

    10. 27 februarie 2026 la 23:08 UTCidentified

      We are actively restoring all websites and landing pages. We apologize for the interruption and appreciate your patience while we get everything back up and running.

    11. 27 februarie 2026 la 23:37 UTCidentified

      We are pleased to report that all landing pages have been successfully restored and are fully operational. Our team is now focusing entirely on restoring the remaining websites. We appreciate your continued patience and will provide another update as soon as all services are back online.

    12. 28 februarie 2026 la 00:21 UTCresolved

      This incident is now fully resolved, and all systems have returned to normal operations. We sincerely apologize for the inconvenience this caused and deeply appreciate your patience. We are currently conducting a comprehensive post-mortem review to understand the root cause and prevent future occurrences. We are working closely with our partners and will share a detailed incident report with you once the review is complete.

    Degraded Performance

    A început 24 februarie 2026 la 16:07 UTC · 12m

    IssuesIncident minor
    1. 24 februarie 2026 la 16:07 UTCinvestigating

      We’re investigating an issue causing degraded performance in the MailerLite app. Some users may experience latency. We are working to restore normal operation.

    2. 24 februarie 2026 la 16:08 UTCidentified

      We have identified the cause of the performance degradation affecting **MailerLite** A fix is currently being implemented. We will provide another update once the mitigation is underway.

    3. 24 februarie 2026 la 16:12 UTCmonitoring

      We have deployed a fix and are seeing signs of recovery across all affected services. We are continuing to monitor the situation closely to ensure stability returns to normal levels.

    4. 24 februarie 2026 la 16:19 UTCresolved

      This incident has been resolved. All systems are back to normal operations. We apologize for any inconvenience caused and appreciate your patience.

    Delays in stats and import processing

    A început 7 decembrie 2023 la 10:58 UTC · 0m

    Pending
    1. 19 februarie 2026 la 15:34 UTCinvestigating

      We have identified a delay in the processing of statistics and imports, which may result in a temporary slowdown in backlog processing. Our team is fully aware of this issue and is working to resolve it as quickly as possible.

    2. 19 februarie 2026 la 15:34 UTCresolved

      This incident has been resolved.

    Database Maintenance

    A început 13 noiembrie 2023 la 09:40 UTC · 0m

    IssuesIncident minor
    1. 19 februarie 2026 la 15:34 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    2. 19 februarie 2026 la 15:34 UTCresolved

      This incident has been resolved.

    3. 19 februarie 2026 la 15:34 UTCidentified

      We are running some maintenance on one of our databases, the mainteance is expected to last a no more than 15 minutes Please note the following details regarding the maintenance: - Emails will be delayed. - Automations will be delayed. We appreciate your understanding and patience during this maintenance event. Thank you for your continued trust in our services.

    AI Features Degraded

    A început 8 noiembrie 2023 la 19:36 UTC · 0m

    Pending
    1. 19 februarie 2026 la 15:34 UTCresolved

      This incident has been resolved.

    2. 19 februarie 2026 la 15:34 UTCidentified

      Our AI-related features are currently facing technical challenges, resulting in a temporary degradation in their functionality. These issues stem from a third-party service, and we are actively working to resolve them.

    Networking Latency Issue

    A început 7 noiembrie 2023 la 15:32 UTC · 0m

    IssuesIncident minor
    1. 19 februarie 2026 la 15:34 UTCresolved

      This incident has been resolved.

    2. 19 februarie 2026 la 15:34 UTCinvestigating

      We are continuing to investigate this issue.

    3. 19 februarie 2026 la 15:34 UTCinvestigating

      We are currently facing a networking issue that is causing unexpected latency in our app. Our dedicated team is actively investigating the problem to pinpoint the exact cause and implement a solution as quickly as possible.

    Networking Latency Issue

    A început 7 noiembrie 2023 la 09:46 UTC · 0m

    IssuesIncident minor
    1. 19 februarie 2026 la 15:34 UTCresolved

      This incident has been resolved.

    2. 19 februarie 2026 la 15:34 UTCinvestigating

      We are currently facing a networking issue that is causing unexpected latency in our app. Our dedicated team is actively investigating the problem to pinpoint the exact cause and implement a solution as quickly as possible.

    Opens Delayed

    A început 18 august 2023 la 15:28 UTC · 0m

    IssuesIncident minor
    1. 19 februarie 2026 la 15:34 UTCinvestigating

      We are currently investigating a delay in open stats. We appreciate your understanding and patience during this time. Thank you for your continued trust in our services.

    2. 19 februarie 2026 la 15:34 UTCresolved

      This incident has been resolved.

    Emails Delayed

    A început 24 aprilie 2023 la 15:30 UTC · 0m

    IssuesIncident minor
    1. 19 februarie 2026 la 15:34 UTCresolved

      Emails are now processing as normal

    2. 19 februarie 2026 la 15:34 UTCinvestigating

      We are currently investigating email sending delays

    Automation Delays

    A început 14 aprilie 2023 la 11:07 UTC · 0m

    IssuesIncident minor
    1. 19 februarie 2026 la 15:34 UTCinvestigating

      This is now resolved and automations are being processed as normal

    2. 19 februarie 2026 la 15:34 UTCresolved

      This incident has been resolved.

    3. 19 februarie 2026 la 15:34 UTCinvestigating

      We are currently investigating delays in automations

    Problems with DNS registry for mailerlite.io

    A început 25 septembrie 2022 la 16:20 UTC · 0m

    Pending
    1. 19 februarie 2026 la 15:34 UTCidentified

      We have identified the problem with our DNS registry holding mailerlite.io. We are working with our provider to restore the access to mailerlite.io as soon as possible.

    2. 19 februarie 2026 la 15:34 UTCidentified

      We are continuing to work with our DNS registry to fix this issue.

    3. 19 februarie 2026 la 15:34 UTCresolved

      Our DNS registry fixed the underlying problem and everything is accessible now.

    4. 19 februarie 2026 la 15:34 UTCidentified

      Workaround was implemented and all the components of the app are available, but we are still working with DNS registry to resolve the problem with mailerlite.io domain.

    Problems while duplicating Auto resend and A/B split campaigns

    A început 24 mai 2022 la 06:36 UTC · 0m

    Pending
    1. 19 februarie 2026 la 15:34 UTCidentified

      Currently, we are experiencing problems while duplicating Auto resend or A/B split test campaigns. The regular campaign type is not affected.

    2. 19 februarie 2026 la 15:34 UTCresolved

      This incident has been resolved.

    click.mlsend.com links not working

    A început 27 ianuarie 2022 la 13:07 UTC · 0m

    OutageIncident major
    1. 19 februarie 2026 la 15:34 UTCresolved

      The underlying issue has been resolved. It may take some time to propagate the changes to all users.

    2. 19 februarie 2026 la 15:34 UTCidentified

      The issue has been identified and we are working with our domain registrar on fixing it.

    Problems while creating Email campaigns

    A început 25 decembrie 2021 la 18:50 UTC · 0m

    Pending
    1. 19 februarie 2026 la 15:34 UTCresolved

      This incident has been resolved.

    2. 19 februarie 2026 la 15:34 UTCinvestigating

      We are currently investigating this issue.

    Connectivity issues

    A început 12 ianuarie 2021 la 13:58 UTC · 0m

    OutageIncident major
    1. 19 februarie 2026 la 15:34 UTCinvestigating

      We are experiencing connectivity issues. Users can't access the MailerLite app. We are currently investigating this issue.

    2. 19 februarie 2026 la 15:34 UTCresolved

      This incident has been resolved.

    3. 19 februarie 2026 la 15:34 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 19 februarie 2026 la 15:34 UTCinvestigating

      We are continuing to investigate this issue.

    Delay in sendings

    A început 21 septembrie 2020 la 13:05 UTC · 0m

    IssuesIncident minor
    1. 19 februarie 2026 la 15:34 UTCinvestigating

      Sendings of email campaigns are currently stopped.

    2. 19 februarie 2026 la 15:34 UTCresolved

      This incident has been resolved.

    3. 19 februarie 2026 la 15:34 UTCidentified

      The issue has been identified and a fix is being implemented.

    4. 19 februarie 2026 la 15:34 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    Subscriber indexing issues

    A început 2 iulie 2020 la 12:48 UTC · 0m

    OutageIncident major
    1. 19 februarie 2026 la 15:34 UTCresolved

      The issue has been resolved. If you’re still experiencing issues, please contact customer support at [email protected] or via Live Chat. Thank you for your patience.

    2. 19 februarie 2026 la 15:34 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 19 februarie 2026 la 15:34 UTCidentified

      We’re implementing a solution to speed up subscriber indexing and will continue to share updates here.

    4. 19 februarie 2026 la 15:34 UTCinvestigating

      We’re currently experiencing subscriber indexing issues. While all data remains safe, email campaign sendings have been temporarily stopped so we can complete the necessary work. This does not apply to automated emails, which are working.

    5. 19 februarie 2026 la 15:34 UTCmonitoring

      Campaign sendings are currently working for indexed accounts. If you see a notification “Subscriber indexing is in progress”—it means your subscriber count is still being indexed and your sendings are not enabled yet. Accounts are being recovered every minute, and our #1 priority is to finish indexing all accounts ASAP.

    Connectivity issues

    A început 26 iunie 2020 la 22:01 UTC · 0m

    OutageIncident critic
    1. 19 februarie 2026 la 15:34 UTCresolved

      This incident has been resolved.

    2. 19 februarie 2026 la 15:34 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 19 februarie 2026 la 15:34 UTCinvestigating

      We are currently investigating this issue.

    Email sending delays

    A început 19 iunie 2020 la 10:51 UTC · 0m

    IssuesIncident minor
    1. 19 februarie 2026 la 15:34 UTCresolved

      Email campaigns that been delayed have been sent or being delivered.

    2. 19 februarie 2026 la 15:34 UTCinvestigating

      We are currently experiencing sending delay for some email campaigns. We apologize for the inconvenience. We will be sharing further updates here.

    Email sending delays

    A început 15 iunie 2020 la 21:16 UTC · 0m

    IssuesIncident minor
    1. 19 februarie 2026 la 15:34 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    2. 19 februarie 2026 la 15:34 UTCresolved

      Campaigns that been delayed have been sent or being delivered.

    3. 19 februarie 2026 la 15:34 UTCinvestigating

      We are currently experiencing sending delay for some email campaigns. We apologize for the inconvenience. We will be sharing further updates here.