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    Istoricul incidentelor Mailjet

    51 incidente Mailjet înregistrate începând din decembrie 2021, cu actualizări oficiale, componente afectate, durată și informații despre rezolvare.

    Înapoi la starea actuală

    Incident Microsoft Rezultat în probleme de livrare la M365

    A început 4 septembrie 2026 la 12:23 UTC · 32m

    Pending
    1. 4 septembrie 2026 la 12:23 UTCmonitoring

      Începând cu ora 08:00 UTC, Microsoft a început să experimenteze un incident care a provocat un volum crescut de email-uri amânate în toate regiunile M365. Răspunsurile afectate revin "451 4.7.500 Server ocupat." Echipele noastre monitorizează în mod activ situaţia. Trimiterea către alți furnizori de e-mail nu este afectată.

    2. 4 septembrie 2026 la 12:55 UTCresolved

      Acest incident a fost rezolvat.

    Traducere automată din actualizarea oficială a incidentului.

    Support Ticket Creation Failures

    A început 5 iunie 2026 la 10:01 UTC · 32m

    OutageIncident critic
    Componente afectate
    Support
    1. 5 iunie 2026 la 10:01 UTCinvestigating

      We are currently investigating this issue.

    2. 5 iunie 2026 la 10:25 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 5 iunie 2026 la 10:26 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 5 iunie 2026 la 10:33 UTCresolved

      This incident has been resolved.

    Lag on Event API

    A început 14 octombrie 2025 la 13:30 UTC · 14h 12m

    OutageIncident major
    Componente afectate
    Event API
    1. 14 octombrie 2025 la 13:30 UTCinvestigating

      Lag are identified we are investigating the issue

    2. 14 octombrie 2025 la 14:01 UTCidentified

      The issue has been identified and our team is working on a fix.

    3. 14 octombrie 2025 la 15:52 UTCidentified

      The fix is under review.

    4. 14 octombrie 2025 la 16:33 UTCidentified

      The fix is now under testing.

    5. 14 octombrie 2025 la 18:57 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    6. 14 octombrie 2025 la 20:13 UTCmonitoring

      We'll be monitoring the situation throughout the night until 9am CET to ensure stable service delivery.

    7. 15 octombrie 2025 la 03:42 UTCmonitoring

      We are continuing to monitor for any further issues.

    8. 15 octombrie 2025 la 03:42 UTCresolved

      This incident has been resolved.

    Latency and login issues with Mailjet Application

    A început 2 octombrie 2025 la 09:24 UTC · 1h 17m

    IssuesIncident minor
    Componente afectate
    Mailjet App
    1. 2 octombrie 2025 la 09:24 UTCinvestigating

      We are currently investigating this issue.

    2. 2 octombrie 2025 la 09:24 UTCinvestigating

      We are continuing to investigate this issue.

    3. 2 octombrie 2025 la 09:40 UTCidentified

      The issue has been identified and a fix is being implemented.

    4. 2 octombrie 2025 la 10:05 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    5. 2 octombrie 2025 la 10:40 UTCresolved

      This incident has been resolved.

    Latency and login issues with Mailjet Application

    A început 1 octombrie 2025 la 08:12 UTC · 16h 31m

    IssuesIncident minor
    Componente afectate
    Statistics DisplayMailjet AppEvent API
    1. 1 octombrie 2025 la 08:12 UTCinvestigating

      We are currently investigating this issue.

    2. 1 octombrie 2025 la 09:08 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 1 octombrie 2025 la 10:56 UTCmonitoring

      We are continuing to monitor for any further issues. Events are being processed and the service is catching up on missing events.

    4. 1 octombrie 2025 la 11:15 UTCmonitoring

      We are continuing to monitor for any further issues.

    5. 1 octombrie 2025 la 20:30 UTCmonitoring

      We are continuing to actively monitor the system.

    6. 2 octombrie 2025 la 00:42 UTCresolved

      This incident has been resolved.

    Delays in emails processing and general app.mailjet.com login issues

    A început 30 septembrie 2025 la 10:21 UTC · 7h 44m

    OutageIncident major
    Componente afectate
    Outgoing SMTPStatistics DisplayMailjet AppWebsite (Mailjet.com)REST APISEND API
    1. 30 septembrie 2025 la 10:21 UTCinvestigating

      We are currently investigating an issue impacting email processing along with app.mailjet.com login issues, reflecting into "wrong password" errors.

    2. 30 septembrie 2025 la 10:36 UTCinvestigating

      We are continuing to investigate this issue.

    3. 30 septembrie 2025 la 11:12 UTCidentified

      We have identified the root cause of the issue. While we are working on getting this resolved, clients will experience inability to log into app.mailjet.com as well as experience email processing delays.

    4. 30 septembrie 2025 la 16:09 UTCidentified

      We are continuing to work on a fix for this issue.

    5. 30 septembrie 2025 la 17:44 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    6. 30 septembrie 2025 la 18:05 UTCresolved

      The incident has been resolved. Any missing statistics during the incident haven't been lost and will show up in the statistics page later today.

    Login issues with Mailjet Application and Intermittent Errors on REST API

    A început 4 septembrie 2025 la 06:54 UTC · 5h 36m

    OutageIncident critic
    Componente afectate
    Mailjet EmbeddedMailjet AppForm BuilderREST API
    1. 4 septembrie 2025 la 06:54 UTCinvestigating

      We are currently investigating this issue.

    2. 4 septembrie 2025 la 08:34 UTCinvestigating

      We are continuing to investigate this issue.

    3. 4 septembrie 2025 la 08:55 UTCidentified

      The issue has been identified and a fix is being implemented.

    4. 4 septembrie 2025 la 10:33 UTCidentified

      We are continuing to work on a fix for this issue.

    5. 4 septembrie 2025 la 11:11 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    6. 4 septembrie 2025 la 12:30 UTCresolved

      This incident has been resolved.

    Connection issues related to Event API

    A început 6 iulie 2025 la 09:07 UTC · 19m

    OutageIncident major
    Componente afectate
    Event API
    1. 6 iulie 2025 la 09:07 UTCinvestigating

      Our team is currently investigating a potential issue impacting some customers on webhook connection.

    2. 6 iulie 2025 la 09:11 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 6 iulie 2025 la 09:26 UTCresolved

      This incident has been resolved.

    Campaigns may experience getting queued and not sent

    A început 31 ianuarie 2025 la 11:39 UTC · 2h 26m

    IssuesIncident minor
    Componente afectate
    Mailjet App
    1. 31 ianuarie 2025 la 11:39 UTCinvestigating

      We are currently investigating this issue.

    2. 31 ianuarie 2025 la 12:09 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 31 ianuarie 2025 la 13:46 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 31 ianuarie 2025 la 14:05 UTCresolved

      This incident has been resolved.

    Event sending issues related to Event API

    A început 23 octombrie 2024 la 11:55 UTC · 3h 2m

    OutageIncident major
    1. 23 octombrie 2024 la 11:55 UTCinvestigating

      We are currently investigating issues with our Event API partially sending events.

    2. 23 octombrie 2024 la 13:30 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 23 octombrie 2024 la 13:32 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 23 octombrie 2024 la 14:56 UTCresolved

      This incident has been resolved.

    Login issues with Mailjet Application

    A început 1 octombrie 2024 la 12:24 UTC · 2h 44m

    OutageIncident critic
    Componente afectate
    Mailjet App
    1. 1 octombrie 2024 la 12:24 UTCinvestigating

      We are currently investigating login issues on app

    2. 1 octombrie 2024 la 12:38 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 1 octombrie 2024 la 15:08 UTCresolved

      This incident has been resolved.

    Login issues with Mailjet Application

    A început 31 iulie 2024 la 05:44 UTC · 5h 19m

    OutageIncident critic
    Componente afectate
    Mailjet App
    1. 31 iulie 2024 la 05:44 UTCidentified

      The issue has been identified and we are currently working through the fix

    2. 31 iulie 2024 la 08:13 UTCidentified

      The mitigation of the DDoS attack to our application is still in progress.

    3. 31 iulie 2024 la 08:36 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 31 iulie 2024 la 09:17 UTCmonitoring

      We have implemented measures to mitigate the DDoS attack on our application and are continuously making adjustments to better withstand the attack. Some customers may report intermittent periods where the application experiences slowness or becomes unresponsive.

    5. 31 iulie 2024 la 10:51 UTCmonitoring

      We are continuing to monitor for any further issues.

    6. 31 iulie 2024 la 11:03 UTCresolved

      This incident has been resolved.

    Login issues with Mailjet Application

    A început 30 iulie 2024 la 12:25 UTC · 13h 30m

    OutageIncident critic
    Componente afectate
    Mailjet App
    1. 30 iulie 2024 la 12:25 UTCinvestigating

      We are currently investigating this issue.

    2. 30 iulie 2024 la 12:34 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 30 iulie 2024 la 16:29 UTCidentified

      We are continuing to work through the fix for this issue

    4. 30 iulie 2024 la 19:06 UTCidentified

      The mitigation of the DDoS attack to our application is still in progress.

    5. 30 iulie 2024 la 22:05 UTCmonitoring

      The service is back but we're continuing to monitor its state to ensure there's no further issues.

    6. 31 iulie 2024 la 01:55 UTCresolved

      The service is back to normal.

    Latency and login issues with Mailjet Application

    A început 31 mai 2024 la 08:07 UTC · 1h 41m

    OutageIncident critic
    Componente afectate
    Mailjet App
    1. 31 mai 2024 la 08:07 UTCinvestigating

      We are currently investigating this issue.

    2. 31 mai 2024 la 08:24 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 31 mai 2024 la 08:50 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 31 mai 2024 la 09:48 UTCresolved

      This incident has been resolved.

    Latency and login issues with Mailjet Application

    A început 27 mai 2024 la 15:54 UTC · 2h 18m

    IssuesIncident minor
    Componente afectate
    Mailjet EmbeddedMailjet App
    1. 27 mai 2024 la 15:54 UTCinvestigating

      We are currently investigating this issue.

    2. 27 mai 2024 la 16:58 UTCinvestigating

      We are continuing to investigate this issue.

    3. 27 mai 2024 la 18:11 UTCresolved

      This incident has been resolved.

    Login Issues with Mailjet Application

    A început 27 mai 2024 la 13:23 UTC · 50m

    OutageIncident critic
    Componente afectate
    Mailjet EmbeddedMailjet App
    1. 27 mai 2024 la 13:23 UTCidentified

      The issue has been identified and a fix is being implemented.

    2. 27 mai 2024 la 13:48 UTCinvestigating

      We are currently investigating this issue.

    3. 27 mai 2024 la 13:57 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 27 mai 2024 la 14:13 UTCresolved

      This incident has been resolved.

    Message Sending Delay

    A început 11 decembrie 2023 la 15:23 UTC · 4h 5m

    IssuesIncident minor
    Componente afectate
    Outgoing SMTP
    1. 11 decembrie 2023 la 15:23 UTCinvestigating

      We are currently investigating this issue.

    2. 11 decembrie 2023 la 16:14 UTCinvestigating

      We are continuing to investigate this issue.

    3. 11 decembrie 2023 la 16:30 UTCidentified

      The issue has been identified and a fix is being implemented.

    4. 11 decembrie 2023 la 17:05 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    5. 11 decembrie 2023 la 18:15 UTCmonitoring

      Different fixes are being implemented and we are monitoring the results.

    6. 11 decembrie 2023 la 18:31 UTCmonitoring

      Remediation is still in progress and outbound mail continues to be delayed.

    7. 11 decembrie 2023 la 19:28 UTCresolved

      This incident has been resolved.

    Customers might experience a delay in statistics or showing messages in queued status. All emails are processed and sent

    A început 9 octombrie 2023 la 10:12 UTC · 5h 43m

    IssuesIncident minor
    Componente afectate
    Statistics DisplayEvent API
    1. 9 octombrie 2023 la 10:12 UTCinvestigating

      We are currently investigating this issue.

    2. 9 octombrie 2023 la 10:13 UTCinvestigating

      We are continuing to investigate this issue.

    3. 9 octombrie 2023 la 11:32 UTCidentified

      The issue has been identified and a fix is being implemented.

    4. 9 octombrie 2023 la 14:27 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    5. 9 octombrie 2023 la 15:55 UTCresolved

      This incident has been resolved.

    Message Sending Delay

    A început 15 septembrie 2023 la 03:00 UTC · 1h 39m

    IssuesIncident minor
    Componente afectate
    Outgoing SMTPSEND API
    1. 15 septembrie 2023 la 03:00 UTCinvestigating

      Mailjet Engineering is investigating an email sending delay.

    2. 15 septembrie 2023 la 04:25 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 15 septembrie 2023 la 04:40 UTCresolved

      This incident has been resolved.

    Degraded performance on campaign scheduling

    A început 28 iunie 2023 la 07:59 UTC · 1h 53m

    IssuesIncident minor
    Componente afectate
    Outgoing SMTP
    1. 28 iunie 2023 la 07:59 UTCinvestigating

      Some customers may report that scheduled campaigns are not being sent. Our teams are currently investigating this issue.

    2. 28 iunie 2023 la 08:06 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 28 iunie 2023 la 08:47 UTCidentified

      Some customers may report degraded performance on sending campaigns or campaigns scheduled not being sent. Our teams are currently investigating this issue.

    4. 28 iunie 2023 la 09:25 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    5. 28 iunie 2023 la 09:52 UTCresolved

      This incident has been resolved.