Istoricul incidentelor Mapbox

1. 20 octombrie 2026 la 18:43 UTCinvestigating

   La 20 octombrie 2026, între 14:45 și 15:47 UTC, constrângerile temporare de capacitate regională au cauzat perturbări intermitente ale serviciilor de navigație din regiunea SUA-Est. Acest lucru a dus la perioade scurte, recurente de latență ridicată și lipsa rezultatelor traseului în timpul acestei ferestre. Serviciile noastre au revenit la funcționarea normală, și echipa noastră de inginerie continuă să investigheze.

2. 21 octombrie 2026 la 07:21 UTCinvestigating

   Această problemă a fost rezolvată.

3. 21 octombrie 2026 la 07:22 UTCresolved

   Acest incident a fost rezolvat.

Traducere automată din actualizarea oficială a incidentului.

1. 19 octombrie 2026 la 21:38 UTCresolved

   Între 19:18 și 19:41 UTC, am experimentat o problemă care afectează Direcțiile API și Harta Potrivire API în regiunea SUA-Est. Acest lucru a cauzat creșterea latentității și lipsa datelor de rută pentru o parte semnificativă a traficului regional. Problema a fost identificată și rezolvată, iar toate indicatorii de servicii au revenit complet la funcționarea normală.

Traducere automată din actualizarea oficială a incidentului.

1. 29 iunie 2026 la 08:53 UTCinvestigating

   Starting at 2026-06-29 00:00 UTC, the Search Box API began returning elevated rates of 206 (Partial Content) and 404 (Not Found) responses.

2. 29 iunie 2026 la 09:03 UTCidentified

   A mitigation was deployed at 01:35 UTC, which has reduced the impact, and we are actively working to fully resolve the issue.

3. 29 iunie 2026 la 15:15 UTCresolved

   This incident has been resolved.

1. 10 februarie 2026 la 17:23 UTCidentified

   Since 04:40 UTC, a data provider outage has caused degraded performance for traffic-related services in the Europe. This impacts live speeds, routing, and ETA calculations. We are working closely with the data provider and will provide updates as the services stabilize.

2. 10 februarie 2026 la 19:56 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 11 februarie 2026 la 10:31 UTCresolved

   The incident is resolved as of 05:13 UTC. Affected services are now fully operational.

1. 6 decembrie 2025 la 00:46 UTCidentified

   We are experiencing delays in delivering typical Mapbox Traffic Data. We have implemented a fix and are working to resolve.

2. 8 decembrie 2025 la 23:08 UTCresolved

   This incident has been resolved.

1. 29 noiembrie 2025 la 03:09 UTCinvestigating

   Customers are experiencing high failure rates for live traffic tile requests. We are currently investigating the issue.

2. 29 noiembrie 2025 la 03:36 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 29 noiembrie 2025 la 03:54 UTCresolved

   This incident has been resolved.

1. 20 octombrie 2025 la 10:59 UTCidentified

   We have received reports from AWS that multiple core services are experiencing instability. This is currently impacting multiple Mapbox services with degraded performance and errors. While AWS systems are currently recovering, we are working on restoring health of impacted Mapbox services.

2. 20 octombrie 2025 la 23:55 UTCmonitoring

   We are monitoring the recovery of Mapbox services and data pipelines after the cloud provider outage.

3. 21 octombrie 2025 la 00:12 UTCmonitoring

   We are continuing to monitor for any further issues.

4. 21 octombrie 2025 la 00:40 UTCresolved

   This incident has been resolved.

1. 14 octombrie 2025 la 09:48 UTCresolved

   From 2025/10/14 05:37 UTC to 2025/10/14 06:29 UTC, we experienced elevated levels of 206 Partial Content responses on the Search Box APIs due to a lack of POI results in the search.

1. 21 septembrie 2025 la 22:42 UTCinvestigating

   We are currently investigating this issue.

2. 22 septembrie 2025 la 01:53 UTCresolved

   This incident has been resolved.

1. 21 septembrie 2025 la 22:41 UTCinvestigating

   We are currently investigating this issue.

2. 22 septembrie 2025 la 01:52 UTCresolved

   This incident has been resolved.

1. 6 septembrie 2025 la 22:37 UTCinvestigating

   We are currently investigating this issue.

2. 6 septembrie 2025 la 22:55 UTCidentified

   The issue has been identified and a fix is being implemented.

3. 6 septembrie 2025 la 23:17 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

4. 6 septembrie 2025 la 23:24 UTCresolved

   This incident has been resolved.

1. 14 iulie 2025 la 19:30 UTCinvestigating

   Mapbox navigation products are experiencing degraded ETAs and Traffic visualization. We are investigating the issue.

2. 15 iulie 2025 la 04:54 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 15 iulie 2025 la 06:01 UTCresolved

   This incident has been resolved.

1. 15 iulie 2025 la 16:24 UTCresolved

   Navigation services experienced an outage affecting our live traffic data. As a result, users might experience issues with navigation, including inaccuracies in ETA, routing recommendations, and the display of real-time traffic conditions such as congestion and incidents for approximately 1 hour. The issue has been resolved.

1. 3 iunie 2025 la 02:07 UTCresolved

   On June 2, 2025, between approximately 19:05 and 22:30 UTC, an issue occurred preventing live speed and incident data from being served to Traffic Maps v1 and some customers using the Matrix API. This impacted services reliant on real-time traffic updates. Customers using Traffic Maps v1, experienced delayed live traffic updates. ETAs from the Matrix API provided during the incident period were based on traffic data from around 20:00 UTC, and did not reflect changes in traffic conditions until service restoration. This issue is now resolved and all services are restored.

1. 13 mai 2025 la 23:59 UTCinvestigating

   We are currently investigating this issue.

2. 14 mai 2025 la 00:54 UTCidentified

   Bottleneck has been identified. We are increasing the capacity of the Search Box system

3. 14 mai 2025 la 02:28 UTCmonitoring

   Latency Anomaly mitigation is in-place. Latency is back to normal.

4. 14 mai 2025 la 05:51 UTCmonitoring

   Another correction/Hot fix was applied to reduce the load.

5. 14 mai 2025 la 08:39 UTCresolved

   After last correction latency is back to normal. Incident report will be shared soon.

1. 13 martie 2025 la 12:40 UTCinvestigating

   We are investigating increased error rates and latency on our vector tile endpoints.

2. 13 martie 2025 la 12:43 UTCinvestigating

   We are continuing to investigate this issue.

3. 13 martie 2025 la 16:21 UTCinvestigating

   We are continuing to investigate and remediate this issue

4. 13 martie 2025 la 21:06 UTCmonitoring

   The issue has been successfully mitigated. Our team is actively monitoring the service to ensure optimal performance.

5. 13 martie 2025 la 23:24 UTCmonitoring

   Service remains stable, we'll continue to monitor overnight.

6. 14 martie 2025 la 12:33 UTCresolved

   This incident has been resolved.

1. 31 ianuarie 2025 la 16:44 UTCresolved

   In rare cases, the sporadic false road closures might potentially degrade the navigation experience causing unnecessary detours. The fix was delivered on Jan 30th.

1. 9 ianuarie 2025 la 18:37 UTCidentified

   We are investigating an issue with the mapbox.mapbox-traffic-v1 tileset. We have identified the root cause and are working on resolving.

2. 9 ianuarie 2025 la 23:25 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 10 ianuarie 2025 la 02:16 UTCresolved

   This incident has been resolved.

1. 10 decembrie 2024 la 17:37 UTCidentified

   We are experiencing delays in delivering typical Mapbox Traffic Data. We have implemented a fix and are working to resolve.

2. 10 decembrie 2024 la 17:37 UTCidentified

   We are continuing to work on a fix for this issue.

3. 17 decembrie 2024 la 22:08 UTCresolved

   This incident has been resolved.

1. 19 septembrie 2024 la 15:56 UTCresolved

   Navigation services experienced an outage affecting our live traffic data. As a result, users might experience issues with navigation, including inaccuracies in ETA, routing recommendations, and the display of real-time traffic conditions such as congestion and incidents for approximately 1 hour. The issue has been resolved.