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    Istoricul incidentelor Mavenlink undefined

    53 incidente Mavenlink undefined înregistrate începând din mai 2024, cu actualizări oficiale, componente afectate, durată și informații despre rezolvare.

    Înapoi la starea actuală

    Deranjarea serviciului de vânzare

    A început 16 septembrie 2026 la 14:06 UTC · 5h 20m

    Pending
    1. 16 septembrie 2026 la 14:06 UTCinvestigating

      Serviciul terţ (Salesforce) pe care îl folosim pentru ofertele noastre de sprijin (Live Help, Support Cases, and Support Portal) este în prezent în scădere. Îi monitorizăm starea și ne vom actualiza imediat ce vor raporta că sistemele lor sunt online.

    2. 16 septembrie 2026 la 17:49 UTCmonitoring

      Serviciile forţelor de vânzare se recuperează, dar problema nu a fost încă rezolvată pe deplin. Clienții pot continua să experimenteze probleme accesând portalul de sprijin. Continuăm să monitorizăm situația și vom furniza o altă actualizare odată ce serviciul este restaurat complet.

    3. 16 septembrie 2026 la 19:25 UTCresolved

      Echipa tehnologică Vânzătoare a informat acum utilizatorii că stabilitatea și performanța platformei sunt din nou la nivelurile preconizate, iar incidentul a fost rezolvat.

    Traducere automată din actualizarea oficială a incidentului.

    Întârzieri de procesare a datelor - Opinii privind exporturile de date

    A început 31 august 2026 la 15:22 UTC · 1h 30m

    OutageIncident major
    Componente afectate
    Kantata OX APIKantata OX InsightsKantata OX Application
    1. 31 august 2026 la 15:22 UTCinvestigating

      Infrastructura noastră de prelucrare a datelor se află în urmă, ceea ce determină ca exporturile de date ale Insights să nu fie prelucrate.

    2. 31 august 2026 la 15:51 UTCidentified

      Am găsit cauza principală a problemei și acum lucrează la un fix.

    3. 31 august 2026 la 16:17 UTCmonitoring

      Am implementat un fix şi acum monitorizăm rezultatele. Lucrurile ar trebui să se întoarcă la normal, dar vom continua să păstreze un ceas de aproape.

    4. 31 august 2026 la 16:53 UTCresolved

      Acest incident a fost rezolvat. Insights Exports de date sunt acum de procesare ca normal. Mulţumesc pentru răbdare.

    Traducere automată din actualizarea oficială a incidentului.

    API Eveniment subscris: Întârziere în generarea de evenimente

    A început 18 august 2026 la 14:33 UTC · 2h 1m

    IssuesIncident minor
    Componente afectate
    Kantata OX Subscribed Events API
    1. 18 august 2026 la 14:33 UTCmonitoring

      În prezent, există o întârziere în generarea de evenimente subscrise. Am identificat problema și a fost pusă în aplicare o soluție. Evenimentele anterioare sunt încă accesibile. Nu se așteaptă pierderi de date. Evenimentele noi continuă să genereze, dar cu o întârziere.

    2. 18 august 2026 la 16:33 UTCresolved

      Acest incident a fost rezolvat. Evenimente noi sunt acum generatoare în mod normal în API Evenimente Abonate, inclusiv evenimente în timpul perioadei de incident. Ne cerem scuze pentru orice neplăceri cauzate de această problemă.

    Traducere automată din actualizarea oficială a incidentului.

    Insights întârziate încarcă

    A început 27 iulie 2026 la 00:04 UTC · 27m

    IssuesIncident minor
    Componente afectate
    Kantata OX Insights
    1. 27 iulie 2026 la 00:04 UTCinvestigating

      Investigăm o problemă cu sarcina standard de date Insights. Unele conturi fie nu primesc datele lor, fie nu le primesc cu întârziere. Pentru a afla cum să vizualizați statutul de upload-uri dvs., vă rugăm să consultați Prezentare generală a articolului Baza de cunoștințe.

    2. 27 iulie 2026 la 00:11 UTCmonitoring

      Am implementat un fix şi acum monitorizăm rezultatele. Lucrurile ar trebui să se întoarcă la normal, dar vom continua să păstreze un ceas de aproape.

    3. 27 iulie 2026 la 00:32 UTCresolved

      Acest incident a fost rezolvat. Toate zonele din Kantata OX au revenit la normal. Mulţumesc pentru răbdare!

    Traducere automată din actualizarea oficială a incidentului.

    Template Task Ordering

    A început 18 iunie 2026 la 20:12 UTC · 3h 8m

    Pending
    Componente afectate
    Kantata OX Application
    1. 18 iunie 2026 la 20:12 UTCinvestigating

      We are investigating reports that the tasks reordering in templates is not working correctly.

    2. 18 iunie 2026 la 20:31 UTCidentified

      The likely cause of the issue has been identified and a potential fix is in the works.

    3. 18 iunie 2026 la 21:54 UTCidentified

      We are continuing to work on a fix for this issue.

    4. 18 iunie 2026 la 22:54 UTCidentified

      We have identified the issue and are deploying a fix.

    5. 18 iunie 2026 la 23:20 UTCresolved

      We have a deployed a fix and task reordering in templates is functioning correctly again.

    Export Time is not Clickable on the Project Time & Expense Tab

    A început 15 iunie 2026 la 13:10 UTC · 1h 45m

    Pending
    Componente afectate
    Kantata OX Application
    1. 15 iunie 2026 la 13:10 UTCinvestigating

      We are currently investigating this issue.

    2. 15 iunie 2026 la 13:45 UTCinvestigating

      We continue to investigate the issue and believe we have discovered the root cause. Thank you for your patience as we work to implement and deploy a fix.

    3. 15 iunie 2026 la 14:11 UTCinvestigating

      We are continuing to investigate this issue.

    4. 15 iunie 2026 la 14:14 UTCidentified

      The root cause of the issue has been verified and we are now actively reverting the file changes for deployment.

    5. 15 iunie 2026 la 14:34 UTCidentified

      We are continuing to work on a fix for this issue.

    6. 15 iunie 2026 la 14:43 UTCmonitoring

      A partial fix has been deployed that re-enables the export functionality. There continues to be a known styling issue related to the form. This will also be fixed soon.

    7. 15 iunie 2026 la 14:55 UTCresolved

      The project time and expense export functionality is now available again.

    Resource Center Projects Tab Missing Dropdown

    A început 12 iunie 2026 la 16:55 UTC · 57m

    IssuesIncident minor
    Componente afectate
    Kantata OX Application
    1. 12 iunie 2026 la 16:55 UTCinvestigating

      We are investigating an issue where projects in the Resource Center Projects tab are missing dropdown arrow.

    2. 12 iunie 2026 la 17:09 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 12 iunie 2026 la 17:52 UTCresolved

      This incident has been resolved.

    Loading issues for Global Time Entry and Global Expenses

    A început 2 iunie 2026 la 18:40 UTC · 1h 41m

    Pending
    Componente afectate
    Kantata OX Application
    1. 2 iunie 2026 la 18:40 UTCinvestigating

      We are currently investigating this issue.

    2. 2 iunie 2026 la 19:09 UTCinvestigating

      We are continuing to investigate this issue.

    3. 2 iunie 2026 la 19:31 UTCidentified

      The issue has been identified and a fix is being implemented.

    4. 2 iunie 2026 la 20:01 UTCmonitoring

      A fix has been deployed and we are monitoring the results.

    5. 2 iunie 2026 la 20:21 UTCresolved

      This incident has been resolved.

    Unable to move tasks in task tracker

    A început 13 mai 2026 la 20:29 UTC · 8m

    IssuesIncident minor
    Componente afectate
    Kantata OX Application
    1. 13 mai 2026 la 20:29 UTCinvestigating

      Some users have reported that tasks are not moving to their intended position when reordering in the task tracker. We are currently investigating the issue.

    2. 13 mai 2026 la 20:32 UTCidentified

      The issue has been identified and a fix is being rolled out.

    3. 13 mai 2026 la 20:34 UTCmonitoring

      The fix has been implemented and we are monitoring the results.

    4. 13 mai 2026 la 20:34 UTCmonitoring

      We are continuing to monitor for any further issues.

    5. 13 mai 2026 la 20:38 UTCresolved

      This incident has been resolved.

    Insights Dashboards Inaccessible for some Accounts

    A început 30 aprilie 2026 la 23:01 UTC · 3h 16m

    OutageIncident major
    Componente afectate
    Kantata OX Audit LogsKantata OX Insights
    1. 30 aprilie 2026 la 23:01 UTCinvestigating

      We are investigating an issue with standard Insights. A small subset of accounts are unable to view their dashboards. We have contacted our BI Partner and they are working on a fix. To learn how to view the status of your uploads, please see our Insights Overview Knowledge Base article.

    2. 1 mai 2026 la 00:08 UTCinvestigating

      Our BI partner is continuing to work on a fix. We're unable to provide an ETA at this time, but we will update with more information as we receive it.

    3. 1 mai 2026 la 02:17 UTCresolved

      The issue is resolved, and a data load has finished successfully for all accounts. We thank you for your patience an apologize for any inconvenience.

    Delayed Insights Loads

    A început 21 aprilie 2026 la 12:17 UTC · 1h 7m

    OutageIncident critic
    Componente afectate
    Kantata OX APIKantata OX Insights
    1. 21 aprilie 2026 la 12:17 UTCinvestigating

      We are investigating an issue with standard Insights data loads. Some accounts are either not receiving their data or receiving it on a delayed schedule. To learn how to view the status of your uploads, please see our Insights Overview Knowledge Base article.

    2. 21 aprilie 2026 la 12:38 UTCidentified

      We’ve found the underlying cause of the problem and are now working on a fix. We should have everything back to normal soon!

    3. 21 aprilie 2026 la 13:13 UTCmonitoring

      We’ve implemented a fix and are now monitoring the results. Things should be returning to normal, but we’ll continue to keep a close watch.

    4. 21 aprilie 2026 la 13:14 UTCmonitoring

      We are continuing to monitor for any further issues.

    5. 21 aprilie 2026 la 13:24 UTCresolved

      This incident has been resolved. All areas of Kantata OX are back to normal. Thank you for your patience!

    Investigating Issues with MBridge Syncing Data

    A început 6 aprilie 2026 la 15:21 UTC · 58m

    IssuesIncident minor
    Componente afectate
    Kantata OX M-Bridge
    1. 6 aprilie 2026 la 15:21 UTCinvestigating

      We are currently noticing data sync issues on MBridge.

    2. 6 aprilie 2026 la 15:35 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 6 aprilie 2026 la 15:42 UTCmonitoring

      A fix has been implemented and we are monitoring the results. You may experience some delays as we work through the backlog of jobs.

    4. 6 aprilie 2026 la 16:19 UTCresolved

      This incident has been resolved.

    Delay in Audit Log Data

    A început 1 aprilie 2026 la 23:09 UTC · 3h 29m

    Pending
    Componente afectate
    Kantata OX Audit Logs
    1. 1 aprilie 2026 la 23:09 UTCidentified

      Audit Logs data has not been updated since March 30, 4:30pm Pacific. All reports are functional but will not reflect recent updates. The problem has been identified and the fix is running. No data has been lost, and we expect the system to take time to catch up. We will monitor progress and update status when we have an estimate of the time to complete.

    2. 1 aprilie 2026 la 23:31 UTCmonitoring

      We estimate that it will take between 6-7 hours for the system to have all data up to date. Progress will continue to be monitored, and we will update status regularly.

    3. 2 aprilie 2026 la 02:32 UTCmonitoring

      Processing the data backlog took less time than expected. All data in audit logs should be nearly up to date, and will be completely up to date soon.

    4. 2 aprilie 2026 la 02:39 UTCresolved

      All data in audit logs is now up to date.

    Pulse Surveys Unavailable

    A început 26 martie 2026 la 17:29 UTC · 1h 16m

    OutageIncident critic
    Componente afectate
    Kantata Pulse
    1. 26 martie 2026 la 17:29 UTCinvestigating

      We are currently aware of an issue that is preventing Pulse surveys from loading and are actively working on a solution.

    2. 26 martie 2026 la 17:42 UTCidentified

      We’ve found the underlying cause of the problem and are now working on a fix. We should have everything back to normal soon!

    3. 26 martie 2026 la 17:48 UTCmonitoring

      We’ve implemented a fix and are now monitoring the results. Things should be returning to normal, but we’ll continue to keep a close watch.

    4. 26 martie 2026 la 18:45 UTCresolved

      This incident has been resolved. Thank you for your patience!

    Elevated Errors

    A început 14 ianuarie 2026 la 15:41 UTC · 2h 45m

    IssuesIncident minor
    Componente afectate
    Kantata OX APIKantata OX M-BridgeKantata OX ApplicationSmart Upload ManagerKantata Connect
    1. 14 ianuarie 2026 la 15:41 UTCinvestigating

      We’re noticing a higher number of errors than usual in Kantata OX. We’re working to resolve this as quickly as possible. Thanks for your patience! Users experiencing this issue can refresh the page and continue to work as usual.

    2. 14 ianuarie 2026 la 16:17 UTCinvestigating

      We’re continuing to investigate the issue and working to resolve this as quickly as possible. Thank you for your patience! Users experiencing this issue can refresh the page and continue to work as usual.

    3. 14 ianuarie 2026 la 16:24 UTCinvestigating

      We are continuing to investigate this issue.

    4. 14 ianuarie 2026 la 16:29 UTCidentified

      The issue has been identified and a fix is being implemented. Thank you for your patience while we work to resolve this issue.

    5. 14 ianuarie 2026 la 16:37 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    6. 14 ianuarie 2026 la 16:57 UTCinvestigating

      We are continuing to observe elevated error rates. We're continuing to work to resolve this as quickly as possible. Thank you for your patience!

    7. 14 ianuarie 2026 la 17:53 UTCmonitoring

      We have identified the issue and deployed a fix. Error rates are now decreasing and we will continue to monitor performance and errors until returning to normal operation. Thank you for your patience as we work to fully resolve this.

    8. 14 ianuarie 2026 la 18:25 UTCresolved

      This incident has been resolved. Users and integrations that encountered 502 or 504 errors are safe to retry operations. Some M-Bridge and Connect integrations may have automatically disabled due to elevated error rates and may need to be manually re-enabled.

    Performance Issue

    A început 16 decembrie 2025 la 17:42 UTC · 1h 51m

    Pending
    Componente afectate
    Kantata OX APIMavenpageKantata OX ApplicationSmart Upload Manager
    1. 16 decembrie 2025 la 17:42 UTCinvestigating

      We are currently noticing slowness across Kantata OX. We appreciate your patience as we investigate this issue.

    2. 16 decembrie 2025 la 18:00 UTCinvestigating

      Site load times have returned to normal.

    3. 16 decembrie 2025 la 18:20 UTCidentified

      We have identified the issue and we are working on a fix for it.

    4. 16 decembrie 2025 la 18:40 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    5. 16 decembrie 2025 la 19:34 UTCresolved

      This incident has been resolved.

    Elevated Kantata AI Errors

    A început 21 noiembrie 2025 la 00:44 UTC · 5d 2h

    IssuesIncident minor
    Componente afectate
    Kantata OX Application
    1. 21 noiembrie 2025 la 00:44 UTCinvestigating

      We’re noticing a higher number of errors than usual with our Project Agent and Status Report Agent. We’re working to resolve this as quickly as possible. Thanks for your patience!

    2. 21 noiembrie 2025 la 17:30 UTCidentified

      We’ve found the underlying cause of the problem to be an issue with one of our AI sub-processors and are now working on a fix.

    3. 24 noiembrie 2025 la 17:31 UTCidentified

      We are continuing to work on a fix for the issue with one of our AI sub-processors. Thank you for your patience.

    4. 26 noiembrie 2025 la 00:40 UTCmonitoring

      We’ve implemented a fix and are now monitoring the results. Things should be returning to normal, but we’ll continue to keep a close watch.

    5. 26 noiembrie 2025 la 02:44 UTCresolved

      This incident has been resolved. Thank you for your patience!

    Insights Pipeline is Down

    A început 29 octombrie 2025 la 18:28 UTC · 1h 37m

    OutageIncident critic
    Componente afectate
    Kantata OX Insights
    1. 29 octombrie 2025 la 18:28 UTCidentified

      Our Business Intelligence Partner is currently offline, they are undergoing emergency maintenance. We are continuing to monitor the situation.

    2. 29 octombrie 2025 la 18:35 UTCidentified

      Our Business Intelligence Partner has identified the issue and they are working on a fix.

    3. 29 octombrie 2025 la 19:04 UTCidentified

      Our Business Intelligence Partner is working on a fix for this issue. We are continuing to monitor the situation.

    4. 29 octombrie 2025 la 19:13 UTCidentified

      The issue has been resolved, and Insights reports are now accessible. Data refreshes will be resumed when we have confirmed those systems are accessible.

    5. 29 octombrie 2025 la 19:29 UTCmonitoring

      Our BI partner has confirmed that all systems are operational. Data refreshes are resumed, and we expect all data to be up to date within an hour.

    6. 29 octombrie 2025 la 20:05 UTCresolved

      Data refreshes have completed for all accounts, and Insights reports will reflect up to date data. Thank you for your patience regarding this issue.

    Smart Upload Manager connectivity issues

    A început 20 octombrie 2025 la 16:04 UTC · 3h 9m

    OutageIncident critic
    Componente afectate
    Smart Upload Manager
    1. 20 octombrie 2025 la 16:04 UTCinvestigating

      We’re noticing issues that are preventing access to Smart Upload Manager right now. We’re looking into it and will keep you updated. Thanks for your understanding.

    2. 20 octombrie 2025 la 16:20 UTCidentified

      Our third party provider is experiencing a service disruption that is affecting Smart Upload Manager. We are working with our provider to resolve the issue.

    3. 20 octombrie 2025 la 18:02 UTCmonitoring

      The application is now accessible but some features and functions may still present intermittent issues. We will continue to monitor until performance is fully restored.

    4. 20 octombrie 2025 la 19:13 UTCresolved

      The incident is now resolved. Thank you for your patience.

    Delayed Insights Loads

    A început 29 septembrie 2025 la 22:45 UTC · 18m

    IssuesIncident minor
    Componente afectate
    Kantata OX Insights
    1. 29 septembrie 2025 la 22:45 UTCinvestigating

      We are investigating an issue with delayed Insights data loads. All accounts appear to be affected at this time. We will provide more information as we have it.

    2. 29 septembrie 2025 la 22:51 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 29 septembrie 2025 la 22:52 UTCmonitoring

      The issue has been identified. Users can expect their Insights data loads to be refreshed within the next 20-30 minutes.

    4. 29 septembrie 2025 la 23:02 UTCresolved

      This incident has been resolved.