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    Istoricul incidentelor Mozilla Cloud

    6 incidente Mozilla Cloud înregistrate începând din martie 2024, cu actualizări oficiale, componente afectate, durată și informații despre rezolvare.

    Înapoi la starea actuală

    Relay Phone Masking Issue

    A început 19 septembrie 2025 la 17:14 UTC · 2h 42m

    IssuesIncident minor
    1. 19 septembrie 2025 la 17:14 UTCinvestigating

      We are currently investigating an issue with phone masking.

    2. 19 septembrie 2025 la 17:15 UTCinvestigating

      We are continuing to investigate this issue.

    3. 19 septembrie 2025 la 19:56 UTCresolved

      This incident has been resolved.

    Monitor Unavailable

    A început 15 ianuarie 2025 la 19:42 UTC · 2h 41m

    OutageIncident major
    1. 15 ianuarie 2025 la 19:42 UTCinvestigating

      We are currently investigating this issue.

    2. 15 ianuarie 2025 la 22:22 UTCresolved

      This incident has been resolved.

    Phone Calls and Text Messages Not Working

    A început 2 ianuarie 2025 la 16:42 UTC · 3h 45m

    OutageIncident major
    1. 2 ianuarie 2025 la 16:42 UTCinvestigating

      We are currently experiencing issues affecting the following services: Receiving phone calls Receiving text messages Replying to text messages Our team is actively investigating the issue to restore these services as quickly as possible. We apologize for any inconvenience and appreciate your patience. Please check back here for updates.

    2. 2 ianuarie 2025 la 20:26 UTCresolved

      This incident has been resolved.

    Monitor Home Page Unavailable

    A început 4 decembrie 2024 la 20:34 UTC · 19m

    Pending
    1. 4 decembrie 2024 la 20:34 UTCinvestigating

      We are currently investigating the issue.

    2. 4 decembrie 2024 la 20:53 UTCresolved

      This incident has been resolved.

    VPN Issue

    A început 19 noiembrie 2024 la 19:44 UTC · 3h 38m

    Pending
    Componente afectate
    Mozilla VPN
    1. 19 noiembrie 2024 la 19:44 UTCidentified

      We are currently monitoring an issue where some Mozilla VPN users are unable to access their subscriptions after signing in. Initial findings suggest the issue may be related to a recent update. We have rolled back the update and are monitoring its impact. Some users may still experience issues even after logging out and back in. Our teams are actively working on a resolution. We recommend affected users attempt logging out and back in as a potential workaround.

    2. 19 noiembrie 2024 la 19:44 UTCidentified

      We are continuing to work on a fix for this issue.

    3. 19 noiembrie 2024 la 23:22 UTCresolved

      This issue should now be resolved for the majority of customers. If you are still experiencing issues, please contact Mozilla Support for assistance.

    Relay Incident

    A început 28 martie 2024 la 16:13 UTC · 3h 22m

    OutageIncident major
    1. 28 martie 2024 la 16:13 UTCinvestigating

      We are currently investigating an issue with Relay.

    2. 28 martie 2024 la 19:35 UTCresolved

      This incident has been resolved.