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    Istoricul incidentelor Myparcel

    53 incidente Myparcel înregistrate începând din iunie 2022, cu actualizări oficiale, componente afectate, durată și informații despre rezolvare.

    Înapoi la starea actuală

    Imposibil de descărcat timbre digitale PostNL

    A început 27 octombrie 2026 la 16:25 UTC · 1h 6m

    OutageIncident major
    Componente afectate
    PostNL | Create digital stamp / mailbox
    1. 27 octombrie 2026 la 16:25 UTCidentified

      Problema este partea PostNL, contactăm PostNL pentru a-i lăsa să-l repare.

    2. 27 octombrie 2026 la 17:31 UTCresolved

      Acest incident a fost rezolvat.

    Traducere automată din actualizarea oficială a incidentului.

    Platformă deconectată ca măsură preventivă datorată vulnerabilităților unei componente externe

    A început 21 octombrie 2026 la 10:53 UTC · 8h 23m

    Pending
    Componente afectate
    DHL For YouMyAnalyticsPostNL | Create normal shipmentMyParcel webshop ordersCheapCargoDelivery optionsPostNL | Collection ServiceShipmentsWixDPDAmazonbpostBol.WooCommerceEtsyEcwidDHL Parcel ConnectPostNL | Shipment status updateExactPostNL | Pickup locationsPostNL | Delivery optionsEmail functionalityPoste ItalianePostNL | Create digital stamp / mailboxWebhooksUPSPayment functionalityInPostBol VVBDHL EuroplusTrunkrsBRTEasy Return Service Europe PostNLGLSEmail services
    1. 21 octombrie 2026 la 10:53 UTCidentified

      Aşteptăm să fie disponibil un plasture. Se așteaptă ca la ora 16:00 să înceapă validarea și implementarea.

    2. 21 octombrie 2026 la 13:52 UTCidentified

      Patch este disponibil și este validat și implementat.

    3. 21 octombrie 2026 la 16:03 UTCmonitoring

      Plasturele este validat și implementat, platforma revine la starea operațională.

    4. 21 octombrie 2026 la 16:05 UTCmonitoring

      Continuăm să monitorizăm orice alte probleme.

    5. 21 octombrie 2026 la 19:16 UTCresolved

      Acest incident a fost rezolvat.

    Traducere automată din actualizarea oficială a incidentului.

    Imposibil de descărcat timbre digitale PostNL

    A început 18 august 2026 la 11:31 UTC · 1h 34m

    OutageIncident major
    Componente afectate
    PostNL | Create digital stamp / mailbox
    1. 18 august 2026 la 11:31 UTCinvestigating

      În prezent investigăm această problemă.

    2. 18 august 2026 la 13:05 UTCresolved

      Acest incident a fost rezolvat.

    Traducere automată din actualizarea oficială a incidentului.

    Not possible to download labels of DPD shipments

    A început 6 iulie 2026 la 07:56 UTC · 34m

    OutageIncident major
    Componente afectate
    DPD
    1. 6 iulie 2026 la 07:56 UTCinvestigating

      We are currently investigating this issue.

    2. 6 iulie 2026 la 08:30 UTCresolved

      This incident has been resolved.

    PostNL disruption: international shipments with partner barcode

    A început 1 iulie 2026 la 14:17 UTC · 23h 0m

    IssuesIncident minor
    Componente afectate
    PostNL | Create normal shipment
    1. 1 iulie 2026 la 14:17 UTCinvestigating

      There is currently a disruption at PostNL affecting some international shipments that use a partner carrier. As a result, in some cases only the partner barcode is shown on the shipping label. This issue currently applies at least to shipments to Malta and concerns barcodes starting with CM. We are in contact with PostNL and are working to resolve this as soon as possible. Unfortunately, there is currently no indication of when the issue will be resolved.

    2. 2 iulie 2026 la 07:54 UTCinvestigating

      PostNL is still working on it.

    3. 2 iulie 2026 la 11:07 UTCidentified

      PostNL identified the issue and is working on resolving it.

    4. 2 iulie 2026 la 12:49 UTCidentified

      PostNL is still working on it.

    5. 2 iulie 2026 la 13:17 UTCresolved

      PostNL informed us the issue is solved.

    Scheduling the one-off and recurring collection of individual parcels via PostNL's Collection Service is currently not working

    A început 9 iunie 2026 la 09:23 UTC · 21h 54m

    OutageIncident major
    Componente afectate
    PostNL | Collection Service
    1. 9 iunie 2026 la 09:23 UTCidentified

      PostNL is currently working hard on a solution

    2. 9 iunie 2026 la 12:36 UTCidentified

      PostNL is still working hard on a solution

    3. 9 iunie 2026 la 15:29 UTCidentified

      PostNL is still working hard on a solution, the root cause is not determined yet.

    4. 10 iunie 2026 la 07:17 UTCresolved

      PostNL has resolved the problem, which is confirmed by us.

    Performance degradation

    A început 1 iunie 2026 la 08:00 UTC · 2h 16m

    IssuesIncident minor
    Componente afectate
    Delivery optionsBackofficeShipmentsWebhooks
    1. 1 iunie 2026 la 08:00 UTCinvestigating

      We are experiencing performance degradation and are investigating it.

    2. 1 iunie 2026 la 08:58 UTCinvestigating

      We are still investigating the performance degradation.

    3. 1 iunie 2026 la 10:17 UTCresolved

      The issue is solved; the performance is back to normal.

    The MyParcel API and components using it (like the Backoffice) are slow

    A început 30 martie 2026 la 13:39 UTC · 2h 34m

    OutageIncident major
    Componente afectate
    Delivery optionsBackofficeShipmentsWebhooksEasy Return Service Europe PostNLEmail services
    1. 30 martie 2026 la 13:39 UTCinvestigating

      We are currently investigating this issue.

    2. 30 martie 2026 la 14:21 UTCinvestigating

      We are still investigating the issue.

    3. 30 martie 2026 la 15:21 UTCidentified

      We identified the component which is causing the current issue, it concerns a specific AWS service. We are currently in close contact with AWS, to get more details which can help solving the issue.

    4. 30 martie 2026 la 15:25 UTCidentified

      The MyParcel API and components using it (like the Backoffice) are slow, instead of down.

    5. 30 martie 2026 la 16:13 UTCresolved

      This incident has been resolved.

    MyParcel Login Issue

    A început 10 martie 2026 la 14:10 UTC · 5m

    Pending
    Componente afectate
    MyParcel NLSendMyParcel
    1. 10 martie 2026 la 14:10 UTCinvestigating

      At the moment it is not possible to log in to the MyParcel website. Our technical teams are currently investigating the cause of the problem. We will keep you updated as soon as more information becomes available or when the issue has been resolved.

    2. 10 martie 2026 la 14:11 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 10 martie 2026 la 14:14 UTCresolved

      This incident has been resolved.

    Mailbox international

    A început 13 februarie 2026 la 10:07 UTC · 2h 7m

    IssuesIncident minor
    Componente afectate
    PostNL | Create digital stamp / mailbox
    1. 13 februarie 2026 la 10:07 UTCidentified

      You're temporarily unable to create international mailbox parcels. Mailbox parcels within the Netherlands can still be created as usual. PostNL is working on a solution. We'll keep you updated.

    2. 13 februarie 2026 la 11:23 UTCidentified

      The issue turned out to be on MyParcel's side. We are working on a solution.

    3. 13 februarie 2026 la 12:14 UTCresolved

      This incident has been resolved.

    Shipping labels for insured PostNL small parcel shipments to Spain and Portugal cannot currently be scanned at drop-off points

    A început 3 februarie 2026 la 15:13 UTC · 6d 17h

    IssuesIncident minor
    Componente afectate
    PostNL | Create normal shipment
    1. 3 februarie 2026 la 15:13 UTCinvestigating

      PostNL is investigating the issue.

    2. 3 februarie 2026 la 16:32 UTCidentified

      PostNL identified the issue and will work on a solution. It only applies to Spain and Portugal.

    3. 4 februarie 2026 la 13:11 UTCidentified

      PostNL is expecting to have the issue fixed by the end of today.

    4. 5 februarie 2026 la 14:55 UTCidentified

      PostNL is expecting to have the issue fixed Monday 9th of February.

    5. 10 februarie 2026 la 08:36 UTCresolved

      This incident has been resolved.

    Bol. API outage

    A început 12 ianuarie 2026 la 08:38 UTC · 1h 21m

    OutageIncident major
    Componente afectate
    Bol.
    1. 12 ianuarie 2026 la 08:38 UTCinvestigating

      This impacts Bol. order import. We are checking it with Bol.

    2. 12 ianuarie 2026 la 09:59 UTCresolved

      This incident has been resolved.

    Not possible to create Bpost shipments to France, since their partner La Poste is suffering from a cyber attack

    A început 22 decembrie 2025 la 14:11 UTC · 25m

    OutageIncident major
    Componente afectate
    bpost
    1. 22 decembrie 2025 la 14:11 UTCidentified

      The issue has been identified and a fix is being implemented.

    2. 22 decembrie 2025 la 14:36 UTCresolved

      This incident has been resolved.

    DPD, Digital stamp and pallets - problems creating a shipping label

    A început 18 noiembrie 2025 la 14:22 UTC · 4h 31m

    OutageIncident major
    Componente afectate
    ShipmentsDPDPostNL | Create digital stamp / mailbox
    1. 18 noiembrie 2025 la 14:22 UTCidentified

      Users can experience problems while creating a DPD shipping label, PostNL digital stamp and pallets. This is caused by a Cloudfare issue. More information about this outage here: https://www.cloudflarestatus.com. We continue monitoring this issue and keep you updated here.

    2. 18 noiembrie 2025 la 18:53 UTCresolved

      This incident has been resolved.

    Not possible to download labels of DPD shipments

    A început 11 noiembrie 2025 la 13:00 UTC · 21m

    OutageIncident major
    Componente afectate
    DPD
    1. 11 noiembrie 2025 la 13:00 UTCinvestigating

      We are currently investigating this issue.

    2. 11 noiembrie 2025 la 13:01 UTCinvestigating

      DPD confirmed their service is having issues, they are investigating it.

    3. 11 noiembrie 2025 la 13:21 UTCresolved

      This incident has been resolved.

    Not possible to create DHL For You shipments

    A început 17 octombrie 2025 la 14:19 UTC · 5m

    OutageIncident critic
    Componente afectate
    DHL For You
    1. 17 octombrie 2025 la 14:19 UTCinvestigating

      We are currently investigating this issue.

    2. 17 octombrie 2025 la 14:23 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 17 octombrie 2025 la 14:24 UTCresolved

      This incident has been resolved.

    Temporary outage: European return label via PostNL not available

    A început 5 septembrie 2025 la 13:29 UTC · 2h 19m

    Pending
    Componente afectate
    ShipmentsMyParcel NLEasy Return Service Europe PostNL
    1. 5 septembrie 2025 la 13:29 UTCidentified

      Unfortunately, creating a European return label is currently not possible. PostNL is working hard on a solution and is doing everything possible to resolve this issue as soon as possible.

    2. 5 septembrie 2025 la 15:48 UTCresolved

      This incident has been resolved.

    PostNL mailbox parcel label is empty

    A început 17 iulie 2025 la 09:02 UTC · 5h 10m

    OutageIncident major
    Componente afectate
    PostNL | Create digital stamp / mailbox
    1. 17 iulie 2025 la 09:02 UTCinvestigating

      We are currently investigating this issue.

    2. 17 iulie 2025 la 14:12 UTCresolved

      This incident has been resolved.

    PostNL mailbox parcel label is empty

    A început 16 iulie 2025 la 09:02 UTC · 2h 41m

    OutageIncident major
    Componente afectate
    PostNL | Create digital stamp / mailbox
    1. 16 iulie 2025 la 09:02 UTCinvestigating

      We are currently investigating this issue.

    2. 16 iulie 2025 la 10:12 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 16 iulie 2025 la 11:42 UTCresolved

      This incident has been resolved.

    Fetching of dates and times for delivery options for PostNL is currently not working

    A început 23 mai 2025 la 07:28 UTC · 15h 50m

    OutageIncident critic
    Componente afectate
    PostNL | Delivery options
    1. 23 mai 2025 la 07:28 UTCinvestigating

      We are currently investigating this issue.

    2. 23 mai 2025 la 10:54 UTCinvestigating

      PostNL is investigating the issue.

    3. 23 mai 2025 la 14:37 UTCidentified

      PostNL identified the issue and planned to have the issue fixed Monday 26th of May in the morning.

    4. 23 mai 2025 la 23:17 UTCidentified

      We managed to fix the issue ourselves, delivery options are working as expected now.

    5. 23 mai 2025 la 23:18 UTCresolved

      We managed to fix the issue ourselves, delivery options are working as expected now.