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Istoricul incidentelor Ngrok

50 incidente Ngrok înregistrate începând din decembrie 2023, cu actualizări oficiale, componente afectate, durată și informații despre rezolvare.

Înapoi la starea actuală

Delays issuing certificates

A început 18 iunie 2026 la 20:16 UTC 8h 48m

IssuesIncident minor

Componente afectate

Certificates

18 iunie 2026 la 20:16 UTCidentified
Our certificate provider is experiencing an outage and you may experience a delay in seeing your certificate issued for domain in the system.
19 iunie 2026 la 00:10 UTCmonitoring
System is stable and generating certificates - monitoring for changes upstream.
19 iunie 2026 la 05:04 UTCresolved
This incident has been resolved.

SSO Login to the ngrok Dashboard is currently redirecting back to the login page

A început 15 mai 2026 la 00:49 UTC 24m

Pending

15 mai 2026 la 00:49 UTCidentified
The issue has been identified and a fix is being implemented.
15 mai 2026 la 01:00 UTCmonitoring
A fix has been implemented and we are monitoring the results.
15 mai 2026 la 01:13 UTCresolved
This incident has been resolved.

Delay in generating and renewing certificates for custom domains

A început 8 mai 2026 la 20:12 UTC 2h 9m

Pending

Componente afectate

Certificates

8 mai 2026 la 20:12 UTCinvestigating
Our certificate provider has run into an issue and is currently pausing generation and renewal of certificates.
8 mai 2026 la 21:28 UTCmonitoring
Our provider has fixed their system.
8 mai 2026 la 22:21 UTCresolved
This has been resolved

Users who install ngrok via the Microsoft Store encounter a fatal panic immediately on starting an endpoint.

A început 28 aprilie 2026 la 14:29 UTC 1h 59m

OutageIncident major

Componente afectate

ngrok Agent and Libraries

28 aprilie 2026 la 14:29 UTCinvestigating
Users who have installed the ngrok agent via the Microsoft Store on Windows are seeing fatal panics on endpoint startup on the most recent agent version. Non Windows users and Windows users installing via other channels should not be impacted.
28 aprilie 2026 la 14:30 UTCidentified
The issue has been identified and the engineering team is working on the fix.
28 aprilie 2026 la 14:44 UTCidentified
We expect a new version of the agent that resolves this issue to be available within the next hour.
28 aprilie 2026 la 15:24 UTCmonitoring
Agent version 3.39.1 has been released to all channels. Once approved by Microsoft, the new build will be available via the Microsoft Store.
28 aprilie 2026 la 16:28 UTCresolved
Agent version 3.39.1 is now available in the Microsoft Store.

Download of the ngrok binary are returning 500 errors

A început 31 martie 2026 la 03:12 UTC 1d 14h

OutageIncident major

Componente afectate

ngrok.com

31 martie 2026 la 03:12 UTCidentified
The issue has been identified and a fix is being implemented.
1 aprilie 2026 la 17:44 UTCresolved
This incident has been resolved.

Mac OS Agent Download is currently broken

A început 6 martie 2026 la 17:11 UTC 14m

IssuesIncident minor

Componente afectate

ngrok.com

6 martie 2026 la 17:11 UTCidentified
The issue has been identified and a fix is being implemented.
6 martie 2026 la 17:25 UTCresolved
This incident has been resolved.

Slowness in Traffic Inspector Data Viewing

A început 12 ianuarie 2026 la 17:01 UTC 2h 3m

IssuesIncident minor

12 ianuarie 2026 la 17:01 UTCinvestigating
We are currently investigating this issue.
12 ianuarie 2026 la 17:27 UTCidentified
The issue has been identified and a fix is being implemented.
12 ianuarie 2026 la 19:04 UTCresolved
This incident has been resolved.

Intermittent issue downloading the ngrok agent

A început 26 noiembrie 2025 la 18:28 UTC 2h 29m

IssuesIncident minor

Componente afectate

ngrok Agent and Libraries

26 noiembrie 2025 la 18:28 UTCidentified
We are seeing intermittent failures when attempting to download or upgrade the ngrok agent. We have identified the issue and working on a fix.
26 noiembrie 2025 la 20:44 UTCmonitoring
A fix has been implemented and we are monitoring the results.
26 noiembrie 2025 la 20:44 UTCmonitoring
We are continuing to monitor for any further issues.
26 noiembrie 2025 la 20:57 UTCresolved
This incident has been resolved.

Connection issues with endpoints

A început 4 octombrie 2025 la 00:35 UTC 4h 3m

OutageIncident major

Componente afectate

Region - USRegion - EU

4 octombrie 2025 la 00:35 UTCinvestigating
We are currently investigating this issue.
4 octombrie 2025 la 01:27 UTCmonitoring
A fix has been implemented and we are monitoring the results.
4 octombrie 2025 la 04:38 UTCresolved
This incident has been resolved.

Errors on our billing and usage pages

A început 27 august 2025 la 15:44 UTC 40m

OutageIncident major

27 august 2025 la 15:44 UTCidentified
We have identified an issue with a third party vendor we use and are working on a fix.
27 august 2025 la 16:15 UTCmonitoring
A fix has been implemented and we are monitoring the results.
27 august 2025 la 16:24 UTCresolved
This incident has been resolved.

Some customers are running into degraded tunnel starts in all regions

A început 13 august 2025 la 22:04 UTC 2h 44m

OutageIncident major

Componente afectate

Region - APRegion - USRegion - JPRegion - INRegion - SARegion - us-cal-1Region - AURegion - EU

13 august 2025 la 22:04 UTCinvestigating
We are currently investigating this issue.
13 august 2025 la 22:15 UTCidentified
The issue has been identified and a fix is being implemented.
13 august 2025 la 22:34 UTCmonitoring
A fix has been implemented and we are monitoring the results.
14 august 2025 la 00:07 UTCmonitoring
This incident has been resolved.
14 august 2025 la 00:48 UTCresolved
This incident has been resolved.

Agent connections in the SA region are receiving errors when starting

A început 11 august 2025 la 23:52 UTC 1h 8m

OutageIncident major

Componente afectate

Region - SA

11 august 2025 la 23:52 UTCinvestigating
We are currently investigating this issue.
12 august 2025 la 00:49 UTCmonitoring
A fix has been implemented and we are monitoring the results.
12 august 2025 la 15:20 UTCresolved
This incident has been resolved.

Older ngrok apt packages missing

A început 1 august 2025 la 19:08 UTC 3h 33m

OutageIncident major

Componente afectate

ngrok Agent and Libraries

1 august 2025 la 19:08 UTCinvestigating
We are currently investigating this issue.
1 august 2025 la 21:15 UTCmonitoring
Older apt releases have been restored and we are monitoring for any issues related to that.
1 august 2025 la 22:41 UTCresolved
This incident has been resolved.

Traffic Inspector - New events are delayed

A început 1 august 2025 la 18:25 UTC 19m

IssuesIncident minor

Componente afectate

Events

1 august 2025 la 18:25 UTCinvestigating
We are currently investigating this issue.
1 august 2025 la 18:39 UTCmonitoring
A fix has been implemented and we are monitoring the results.
1 august 2025 la 18:44 UTCresolved
This incident has been resolved.

Error with certificates in ngrok

A început 22 iulie 2025 la 17:03 UTC 1h 38m

OutageIncident critic

22 iulie 2025 la 17:03 UTCinvestigating
We are currently investigating this issue.
22 iulie 2025 la 17:22 UTCidentified
The issue has been identified and a fix is being implemented.
22 iulie 2025 la 18:24 UTCmonitoring
A fix has been implemented and we are monitoring the results.
22 iulie 2025 la 19:28 UTCresolved
This incident has been resolved.

Delays issuing certificates

A început 21 iulie 2025 la 20:19 UTC 19h 2m

IssuesIncident minor

Componente afectate

Certificates

21 iulie 2025 la 20:19 UTCmonitoring
Our certificate provider is experiencing an outage and you may experience a delay in seeing your certificate issued.
22 iulie 2025 la 15:21 UTCresolved
The upstream provider's issues are resolved

ngrok web assets are down

A început 16 iulie 2025 la 21:29 UTC 6h 25m

Pending

Componente afectate

ngrok.com

16 iulie 2025 la 21:29 UTCinvestigating
We are currently investigating this issue.
16 iulie 2025 la 21:30 UTCinvestigating
We are continuing to investigate this issue.
16 iulie 2025 la 21:37 UTCmonitoring
A fix has been implemented and we are monitoring the results.
16 iulie 2025 la 21:38 UTCmonitoring
We are continuing to monitor for any further issues.
17 iulie 2025 la 03:53 UTCresolved
This incident has been resolved.

Agents are failing to start with an error message about dev domain

A început 7 iulie 2025 la 20:48 UTC 41m

Pending

Componente afectate

Region - APRegion - USRegion - JPRegion - INRegion - SARegion - us-cal-1Region - AURegion - EU

7 iulie 2025 la 20:48 UTCinvestigating
We are currently investigating this issue.
7 iulie 2025 la 21:00 UTCidentified
The issue has been indentified and only affects a very small number of accounts. A fix is being work on.
7 iulie 2025 la 21:29 UTCresolved
This incident has been resolved.

New events not showing in traffic inspector for some accounts

A început 23 iunie 2025 la 15:43 UTC 2d 15h

OutageIncident major

Componente afectate

Events

23 iunie 2025 la 15:43 UTCinvestigating
We are currently investigating this issue.
24 iunie 2025 la 16:39 UTCidentified
The issue has been identified and a fix is being implemented.
26 iunie 2025 la 07:20 UTCresolved
This incident has been resolved.

Traffic Inspector events in EU region not populating for some customers

A început 29 mai 2025 la 17:35 UTC 2d 10h

IssuesIncident minor

Componente afectate

Events

29 mai 2025 la 17:35 UTCinvestigating
We are currently investigating this issue.
30 mai 2025 la 15:18 UTCmonitoring
A fix has been implemented and we are monitoring the results.
1 iunie 2025 la 04:01 UTCresolved
This issue has been resolved

Istoricul incidentelor Ngrok | Uptimus