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    Istoricul incidentelor Nordlayer

    28 incidente Nordlayer înregistrate începând din octombrie 2021, cu actualizări oficiale, componente afectate, durată și informații despre rezolvare.

    Înapoi la starea actuală

    Elevated levels of sign-in errors (MFA)

    A început 8 iunie 2026 la 15:57 UTC · 3h 59m

    OutageIncident major
    Componente afectate
    NordLayer Control PanelNordLayer Service Management Platform (SMP)NordLayer Applications
    1. 8 iunie 2026 la 17:12 UTCinvestigating

      We have noticed an elevated number of sign-in errors, specifically related to the MFA flow.

    2. 8 iunie 2026 la 18:51 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 8 iunie 2026 la 19:23 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 8 iunie 2026 la 19:56 UTCresolved

      This incident has been resolved.

    NordLayer CP and SMP, authentication flow outage

    A început 8 mai 2026 la 01:19 UTC · 3h 11m

    OutageIncident major
    Componente afectate
    NordLayer Control PanelNordLayer Service Management Platform (SMP)NordLayer Applications
    1. 8 mai 2026 la 07:13 UTCinvestigating

      Our team has identified an outage affecting the authentication flow, Control Panel and Service Management Portal's functionality.

    2. 8 mai 2026 la 07:14 UTCidentified

      The incident has been identified to be related with an AWS outage.

    3. 8 mai 2026 la 07:15 UTCmonitoring

      All affected resources are now online.

    4. 8 mai 2026 la 07:16 UTCresolved

      No further functionality errors have been observed.

    Website, Control Panel, SMP and authentication flow being inaccessible

    A început 18 noiembrie 2025 la 11:39 UTC · 3h 21m

    OutageIncident major
    Componente afectate
    NordLayer Control PanelNordLayer Service Management Platform (SMP)NordLayer WebsiteNordLayer Applications
    1. 19 noiembrie 2025 la 12:30 UTCinvestigating

      We are seeing failing requests for attempts to reach our website, Control Panel, Partner Portal (SMP) and when trying to log into either Control Panel, SMP or NordLayer Application/Browser Extension.

    2. 19 noiembrie 2025 la 12:31 UTCidentified

      All issues have been identified to be related to the global Cloudflare outage

    3. 19 noiembrie 2025 la 12:33 UTCmonitoring

      Cloudflare has announced that all services should now be recovering.

    4. 19 noiembrie 2025 la 12:33 UTCresolved

      This incident has been resolved.

    Elevated login and private gateway(s) visibility issues

    A început 27 octombrie 2025 la 12:54 UTC · 2h 37m

    OutageIncident major
    Componente afectate
    NordLayer Control PanelNordLayer Applications
    1. 27 octombrie 2025 la 14:51 UTCinvestigating

      We have noticed an increase in failed login attempts for NordLayer service and reports in not being able to see private gateways once logged in.

    2. 27 octombrie 2025 la 15:15 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 27 octombrie 2025 la 15:16 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 27 octombrie 2025 la 15:31 UTCresolved

      This incident has been resolved

    Connectivity issues with VPN servers

    A început 7 august 2025 la 13:33 UTC · 57m

    OutageIncident major
    Componente afectate
    Private Gateways (Servers with dedicated IPs)Shared Gateways
    1. 7 august 2025 la 13:57 UTCinvestigating

      We are seeing elevated levels of connectivity issues with shared and private gateways. Our sys-admins are already investigating the issue.

    2. 7 august 2025 la 13:58 UTCidentified

      Our sys-admins team is aware of the issue and is currently working on a fix.

    3. 7 august 2025 la 14:11 UTCmonitoring

      Issue has been resolved and we are monitoring the results.

    4. 7 august 2025 la 14:30 UTCresolved

      No further connectivity issues have been detected - service has been restored.

    Possible login issues with applications and Browser Extension

    A început 20 noiembrie 2024 la 15:49 UTC · 1h 33m

    OutageIncident major
    Componente afectate
    NordLayer Applications
    1. 20 noiembrie 2024 la 16:20 UTCinvestigating

      We have noticed an increase in failed login attempts both for NordLayer applications and our Browser Extension.

    2. 20 noiembrie 2024 la 17:22 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 20 noiembrie 2024 la 17:23 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 20 noiembrie 2024 la 17:23 UTCresolved

      This incident has been resolved

    Connectivity issues with VPN servers in New York, USA

    A început 10 septembrie 2024 la 17:44 UTC · 3h 22m

    OutageIncident major
    Componente afectate
    Private Gateways (Servers with dedicated IPs)
    1. 10 septembrie 2024 la 18:44 UTCinvestigating

      We are seeing elevated levels of connectivity issues with dedicated VPN servers in New York, USA. Our sys-admins are already investigating the issue.

    2. 10 septembrie 2024 la 18:45 UTCidentified

      Our service provider is aware of the issue and is currently working on a fix.

    3. 10 septembrie 2024 la 20:53 UTCmonitoring

      A fix has been implemented by the service provider and we are monitoring the results.

    4. 10 septembrie 2024 la 21:05 UTCresolved

      No further connectivity issues have been detected - the problem is now resolved.

    Connectivity issues with VPN servers in Montréal, Canada

    A început 1 august 2024 la 15:00 UTC · 1h 54m

    OutageIncident major
    Componente afectate
    Private Gateways (Servers with dedicated IPs)
    1. 1 august 2024 la 16:20 UTCinvestigating

      We are seeing elevated levels of connectivity issues with dedicated VPN servers in Montréal, Canada. Our sys-admins are already investigating the issue.

    2. 1 august 2024 la 16:23 UTCidentified

      Our service provider is aware of the issue and is currently working on a fix.

    3. 1 august 2024 la 16:23 UTCmonitoring

      A fix has been implemented by the service provider and we are monitoring the results.

    4. 1 august 2024 la 16:54 UTCresolved

      No further connectivity issues have been detected - the problem is now resolved.

    Connections Activity being unavailable on a handful of dedicated servers

    A început 31 iulie 2024 la 08:14 UTC · 3h 16m

    Pending
    Componente afectate
    Private Gateways (Servers with dedicated IPs)
    1. 12 august 2024 la 08:14 UTCinvestigating

      A few isolated cases of the Connections Activity feature being unavailable on a handful of dedicated servers.

    2. 12 august 2024 la 08:15 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 12 august 2024 la 08:15 UTCresolved

      This incident has been resolved.

    Elevated levels of connection issues

    A început 5 iunie 2024 la 14:30 UTC · 22h 43m

    OutageIncident major
    Componente afectate
    Private Gateways (Servers with dedicated IPs)Shared Gateways
    1. 5 iunie 2024 la 15:33 UTCinvestigating

      We are currently seeing elevated levels of connectivity issues concerning both shared and dedicated servers. Our system administrators are already looking into it.

    2. 6 iunie 2024 la 13:12 UTCresolved

      Only a few isolated cases remain regarding connectivity issues which are being dealt with separately.

    Activity functionality degradation in the Control Panel

    A început 21 martie 2024 la 11:00 UTC · 1d 1h

    IssuesIncident minor
    Componente afectate
    NordLayer Control Panel
    1. 21 martie 2024 la 11:55 UTCinvestigating

      We are seeing Activity functionality degradation in the Control Panel. Our engineers are already investigating the issue.

    2. 21 martie 2024 la 12:15 UTCidentified

      We have identified the issue and are currently working on a fix.

    3. 22 martie 2024 la 11:49 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 22 martie 2024 la 11:59 UTCresolved

      No further issues have been detected - the problem is now resolved.

    Connectivity issues with VPN servers in South Africa

    A început 18 martie 2024 la 09:45 UTC · 4h 37m

    OutageIncident major
    Componente afectate
    Private Gateways (Servers with dedicated IPs)
    1. 18 martie 2024 la 10:33 UTCinvestigating

      We are seeing elevated levels of connectivity issues with dedicated VPN servers in South Africa. Our sys-admins are already investigating the issue.

    2. 18 martie 2024 la 12:04 UTCidentified

      Our service provider is aware of the issue and is currently working on a fix.

    3. 18 martie 2024 la 14:12 UTCmonitoring

      A fix has been implemented by the service provider and we are monitoring the results.

    4. 18 martie 2024 la 14:22 UTCresolved

      No further connectivity issues have been detected - the problem is now resolved.

    Connectivity issues with VPN servers in South Africa

    A început 15 martie 2024 la 08:30 UTC · 8h 30m

    OutageIncident major
    Componente afectate
    Private Gateways (Servers with dedicated IPs)
    1. 15 martie 2024 la 09:24 UTCinvestigating

      We are seeing elevated levels of connectivity issues with dedicated VPN servers in South Africa. Our sys-admins are already investigating the issue.

    2. 15 martie 2024 la 10:03 UTCidentified

      Our service provider is aware of the issue and is currently working on a fix.

    3. 15 martie 2024 la 19:12 UTCmonitoring

      A fix has been implemented by the service provider and we are monitoring the results.

    4. 15 martie 2024 la 19:13 UTCresolved

      No further connectivity issues have been detected - the problem is now resolved.

    Connectivity issues with VPN servers in South Africa

    A început 14 martie 2024 la 10:45 UTC · 4h 58m

    OutageIncident major
    Componente afectate
    Private Gateways (Servers with dedicated IPs)
    1. 14 martie 2024 la 12:01 UTCinvestigating

      We are seeing elevated levels of connectivity issues with dedicated VPN servers in South Africa. Our sys-admins are already investigating the issue.

    2. 14 martie 2024 la 12:02 UTCidentified

      Our service provider is aware of the issue and is currently working on a fix.

    3. 14 martie 2024 la 15:30 UTCmonitoring

      A fix has been implemented by the service provider and we are monitoring the results.

    4. 14 martie 2024 la 15:43 UTCresolved

      No further connectivity issues have been detected - the problem is now resolved.

    Connectivity issues with VPN servers in Sydney, Australia

    A început 18 aprilie 2023 la 06:43 UTC · 50m

    OutageIncident major
    Componente afectate
    Private Gateways (Servers with dedicated IPs)Shared Gateways
    1. 18 aprilie 2023 la 06:43 UTCinvestigating

      We are seeing elevated levels of connectivity issues with dedicated and shared VPN servers in Sydney, Australia. Our sys-admins are already investigating the issue.

    2. 18 aprilie 2023 la 06:50 UTCidentified

      Our service provider is aware of the issue and is currently working on a fix.

    3. 18 aprilie 2023 la 07:00 UTCmonitoring

      A fix has been implemented by the service provider and we are monitoring the results.

    4. 18 aprilie 2023 la 07:33 UTCresolved

      No further connectivity issues have been detected - the problem is now resolved.

    Connectivity issues with VPN servers in South Korea

    A început 28 decembrie 2022 la 11:06 UTC · 1h 8m

    OutageIncident major
    Componente afectate
    Private Gateways (Servers with dedicated IPs)
    1. 28 decembrie 2022 la 12:08 UTCinvestigating

      We are seeing elevated levels of connectivity issues with dedicated VPN servers in South Korea. Our sys-admins are already investigating the issue.

    2. 28 decembrie 2022 la 12:09 UTCidentified

      Our service provider is aware of the issue and is currently working on a fix.

    3. 28 decembrie 2022 la 12:09 UTCmonitoring

      A fix has been implemented by the service provider and we are monitoring the results.

    4. 28 decembrie 2022 la 12:14 UTCresolved

      No further connectivity issues have been detected - the problem is now resolved.

    Connectivity issues with VPN servers in Lithuania

    A început 27 decembrie 2022 la 18:00 UTC · 1d 13h

    OutageIncident major
    Componente afectate
    Private Gateways (Servers with dedicated IPs)
    1. 28 decembrie 2022 la 07:44 UTCinvestigating

      We are seeing elevated levels of connectivity issues with dedicated VPN servers in Lithuania. Our sys-admins are already investigating the issue.

    2. 28 decembrie 2022 la 07:44 UTCidentified

      Our service provider is aware of the issue and is currently working on a fix.

    3. 28 decembrie 2022 la 12:15 UTCidentified

      We are continuing to work on a fix for this issue.

    4. 29 decembrie 2022 la 07:44 UTCmonitoring

      A fix has been implemented by the service provider and we are monitoring the results.

    5. 29 decembrie 2022 la 07:52 UTCresolved

      No further connectivity issues have been detected - the problem is now resolved.

    Connectivity issues with VPN servers in Ireland

    A început 15 decembrie 2022 la 10:40 UTC · 50m

    OutageIncident major
    Componente afectate
    Private Gateways (Servers with dedicated IPs)
    1. 15 decembrie 2022 la 10:54 UTCinvestigating

      We are seeing elevated levels of connectivity issues with dedicated VPN servers in Ireland. Our sys-admins are already investigating the issue.

    2. 15 decembrie 2022 la 11:12 UTCidentified

      Our service provider is aware of the issue and is currently working on a fix.

    3. 15 decembrie 2022 la 11:12 UTCmonitoring

      A fix has been implemented by the service provider and we are monitoring the results.

    4. 15 decembrie 2022 la 11:30 UTCresolved

      No further connectivity issues have been detected - the problem is now resolved.

    Connectivity issues with VPN servers in Brazil

    A început 22 noiembrie 2022 la 12:58 UTC · 1h 58m

    OutageIncident major
    Componente afectate
    Private Gateways (Servers with dedicated IPs)
    1. 22 noiembrie 2022 la 13:27 UTCinvestigating

      We are seeing elevated levels of connectivity issues with dedicated VPN servers in Brazil. Our sys-admins are already investigating the issue.

    2. 22 noiembrie 2022 la 13:29 UTCidentified

      Our service provider is aware of the issue and is currently working on a fix.

    3. 22 noiembrie 2022 la 14:37 UTCmonitoring

      A fix has been implemented by the service provider and we are monitoring the results.

    4. 22 noiembrie 2022 la 14:56 UTCresolved

      No further connectivity issues have been detected - the problem is now resolved.

    Connectivity issues with VPN servers in India

    A început 4 noiembrie 2022 la 13:00 UTC · 3h 59m

    OutageIncident major
    Componente afectate
    Private Gateways (Servers with dedicated IPs)
    1. 4 noiembrie 2022 la 14:40 UTCinvestigating

      We are seeing elevated levels of connectivity issues with dedicated VPN servers in India. Our sys-admins are already investigating the issue.

    2. 4 noiembrie 2022 la 14:46 UTCidentified

      Our service provider is aware of the issue and is currently working on a fix.

    3. 4 noiembrie 2022 la 16:52 UTCmonitoring

      A fix has been implemented by the service provider and we are monitoring the results.

    4. 4 noiembrie 2022 la 16:59 UTCresolved

      No further connectivity issues have been detected - the problem is now resolved.