Istoricul incidentelor One

1. 3 august 2026 la 09:13 UTCinvestigating

   În prezent, unii clienţi nu pot accesa webmail-ul. Investigăm asta şi vă vom ţine la curent cu progresul. Următoarea actualizare nu mai târziu de 12:00 CEST.

2. 3 august 2026 la 09:20 UTCinvestigating

   Continuăm să investigăm această problemă.

3. 3 august 2026 la 09:39 UTCresolved

   Accesul la webmail a fost acum restaurat complet, și toate sistemele sunt verificate pentru a fi de lucru așa cum se așteaptă din nou. Dacă încă mai aveți probleme cu accesarea serviciilor conexe cu noi, vă rugăm să ne contactați pe chat sau email aici: https://www.one.com/chat.

Traducere automată din actualizarea oficială a incidentului.

1. 17 iulie 2026 la 14:33 UTCmonitoring

   O fereastră de întreținere a fost programată pentru servere de poștă, pe 17 iulie, de la 23:30 la 01:30 CET. Unii utilizatori pot experimenta perioade scurte de timp în timpul acestei ferestre de întreținere, care ar putea afecta accesibilitatea prin e-mail. Dacă aveți probleme suplimentare după ce fereastra de întreținere a terminat, vă rugăm să ne contactați pe chat sau e-mail aici: https://www.one.com/chat.

2. 17 iulie 2026 la 21:52 UTCresolved

   Întreţinerea programată a fost finalizată.

Traducere automată din actualizarea oficială a incidentului.

1. 24 iunie 2026 la 09:04 UTCinvestigating

   Some customers are currently seeing "Unable to establish database connection" on their websites. We have identified the issue and our engineers are working to implement a fix We understand the impact this may have on your services and are prioritizing resolution. We will provide further updates as soon as more information becomes available.

2. 24 iunie 2026 la 09:24 UTCresolved

   Access has now been fully restored, and all systems are verified to be working as expected again. If you are still having problems accessing related services with us, please contact us on chat or email here: https://help.one.com/hc/en-us/requests/new

1. 17 iunie 2026 la 09:09 UTCidentified

   There is a known issue on Microsoft's end, where incoming emails to recipients hosted there are not getting delivered. This is not something we are able to affect, so at the moment, we can only advise to wait for them to fix it.

1. 10 iunie 2026 la 12:27 UTCidentified

   De ceva vreme avem probleme cu statisticile săptămânale și lunare ale site-ului disponibile în panourile de control al clienților. Lucrăm la o nouă soluţie stabilă şi ne aşteptăm să fie pusă în aplicare până pe 14 august. Dacă vă bazați pe aceste statistici, vă rugăm să rețineți că numerele zilnice sunt încă disponibile între timp. Ne cerem scuze pentru orice neplăceri cauzate.

Traducere automată din actualizarea oficială a incidentului.

1. 9 iunie 2026 la 06:43 UTCinvestigating

   We are currently experiencing issues with our webmail, causing the page not to load for some customers Our Engineering team is doing all they can to get our systems back to normal as soon as possible. No data will be lost because of this issue. We will keep you updated on the progress and resolution of this issue.

2. 9 iunie 2026 la 06:55 UTCresolved

   Webmail access has now been fully restored, and all systems are verified to be working as expected again. If you are still having problems accessing related services with us, please contact us on chat or email here: https://www.one.com/en-gb/about/contact-us/.

1. 8 mai 2026 la 09:21 UTCinvestigating

   We are currently experiencing issues with webmail, causing it to load slower than usual, affecting some customers. Our Engineering team is doing all they can to get our systems back to normal as soon as possible. No data will be lost because of this issue. We will keep you updated on the progress and resolution of this issue.

2. 8 mai 2026 la 10:34 UTCresolved

   Webmail access has now been fully restored, and all systems are verified to be working as expected again. If you are still having problems accessing related services with us, please contact us on chat or email here: https://help.one.com/hc/en-us/requests/new.

1. 27 aprilie 2026 la 11:47 UTCinvestigating

   We are currently experiencing issues with webmail, causing blank pages, affecting some customers. This does not affect email services Our Engineering team is doing all they can to get our systems back to normal as soon as possible. No data will be lost because of this issue. We will keep you updated on the progress and resolution of this issue.

2. 27 aprilie 2026 la 11:53 UTCresolved

   Webmail access has now been fully restored, and all systems are verified to be working as expected again. If you are still having problems accessing related services with us, please contact us on chat or email here: https://www.one.com/chat.

1. 24 aprilie 2026 la 08:53 UTCinvestigating

   We are currently experiencing issues with our control panel, causing some of the links to be missing and some services to not work, affecting some customers. Our Engineering team is doing all they can to get our systems back to normal as soon as possible. No data will be lost because of this issue. We will keep you updated on the progress and resolution of this issue.

2. 24 aprilie 2026 la 09:12 UTCresolved

   Control panel access has now been fully restored, and all systems are verified to be working as expected again. If you are still having problems accessing related services with us, please contact us on chat or email here: https://www.one.com/chat.

1. 23 aprilie 2026 la 09:30 UTCresolved

   We are currently experiencing an issue where the control panel is not loading for some customers. Our technicians are aware of the problem and are actively working to identify the root cause and implement a solution as quickly as possible. We will provide further updates as more information becomes available. Thank you for your patience.

1. 19 februarie 2026 la 12:57 UTCresolved

   Resolved Webmail access has now been fully restored, and all systems are verified to be working as expected again. If you are still having problems accessing related services with us, please get in touch with us on chat or email here: https://www.one.com/chat. Posted Feb 13, 2026 - 17:11 CET Monitoring A fix has been implemented, and the issue seems to be resolved. We are currently monitoring the situation to ensure continued stability. Posted Feb 13, 2026 - 16:04 CET Identified The prevoius issue with webmail has reappeared, we are working on fixing it in a different way Posted Feb 13, 2026 - 14:50 CET Monitoring A fix has been implemented, and we will monitor the situation for a while. Posted Feb 13, 2026 - 14:26 CET Identified The issue has been identifed, and a fix is being worked on as we speak. Posted Feb 13, 2026 - 13:38 CET Investigating We are currently investigating an issue affecting our webmail service. A further update will be provided no later than 13:45 CET