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    Istoricul incidentelor Payrange

    22 incidente Payrange înregistrate începând din decembrie 2017, cu actualizări oficiale, componente afectate, durată și informații despre rezolvare.

    Înapoi la starea actuală

    Ieșire

    A început 23 iulie 2026 la 15:04 UTC · 12h 20m

    OutageIncident critic
    Componente afectate
    Management PortalAPI ServersMobile Apps
    1. 23 iulie 2026 la 15:04 UTCinvestigating

      În prezent investigăm problema.

    2. 23 iulie 2026 la 15:34 UTCinvestigating

      Continuăm să investigăm problema.

    3. 23 iulie 2026 la 17:35 UTCinvestigating

      Aplicația noastră continuă să fie în jos. Lucrăm la această problemă și nu avem încă un timp estimat de recuperare. Consola web Gestionează.

    4. 23 iulie 2026 la 18:51 UTCinvestigating

      Continuăm să investigăm această problemă.

    5. 23 iulie 2026 la 18:59 UTCmonitoring

      A fost pusă în aplicare o soluţie şi monitorizăm situaţia.

    6. 24 iulie 2026 la 03:25 UTCresolved

      Acest incident a fost rezolvat.

    Traducere automată din actualizarea oficială a incidentului.

    Outage

    A început 26 ianuarie 2025 la 19:10 UTC · 49m

    OutageIncident critic
    Componente afectate
    Management PortalAPI ServersMobile Apps
    1. 26 ianuarie 2025 la 19:10 UTCinvestigating

      We are currently investigating the issue.

    2. 26 ianuarie 2025 la 19:41 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 26 ianuarie 2025 la 19:44 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 26 ianuarie 2025 la 20:00 UTCresolved

      This incident has been resolved.

    System Outage

    A început 8 aprilie 2024 la 19:56 UTC · 51m

    OutageIncident critic
    Componente afectate
    Management PortalAPI ServersMobile Apps
    1. 8 aprilie 2024 la 19:56 UTCinvestigating

      We are currently investigating this issue.

    2. 8 aprilie 2024 la 20:25 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 8 aprilie 2024 la 20:28 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 8 aprilie 2024 la 20:48 UTCresolved

      This incident has been resolved.

    System outage

    A început 7 aprilie 2024 la 20:02 UTC · 1h 33m

    OutageIncident critic
    Componente afectate
    Management PortalAPI ServersMobile Apps
    1. 7 aprilie 2024 la 20:02 UTCinvestigating

      We are currently investigating an outage.

    2. 7 aprilie 2024 la 20:35 UTCinvestigating

      We are continuing to investigate the issue.

    3. 7 aprilie 2024 la 21:07 UTCinvestigating

      We are working diligently to identify the issue.

    4. 7 aprilie 2024 la 21:19 UTCinvestigating

      We have implemented a fix and are monitoring.

    5. 7 aprilie 2024 la 21:35 UTCresolved

      This incident has been resolved.

    Android App unable to reach server

    A început 10 februarie 2023 la 04:12 UTC · 2h 13m

    OutageIncident major
    Componente afectate
    Mobile Apps
    1. 10 februarie 2023 la 04:12 UTCinvestigating

      We are currently investigating an issue which is affecting our Android App (all versions). It is unable to reach our servers. IOS App is not affected.

    2. 10 februarie 2023 la 05:00 UTCinvestigating

      We are continuing to investigate this issue.

    3. 10 februarie 2023 la 05:28 UTCidentified

      The issue has been identified and a fix is being implemented.

    4. 10 februarie 2023 la 06:20 UTCmonitoring

      Hot Fix: Android App 6.7.9 has been released and fixes the "Server is unreachable" error. All Android users will need to update. Old Apps will no longer work. This issue does not affect Apple iOS devices.

    5. 10 februarie 2023 la 06:25 UTCresolved

      This incident has been resolved. Hot Fix: Android App 6.7.9 has been released and fixes the "Server is unreachable" error. All Android users will need to update. Old Apps will no longer work. This issue does not affect Apple iOS devices.

    Outage

    A început 3 mai 2022 la 02:11 UTC · 30m

    OutageIncident critic
    Componente afectate
    Management PortalAPI ServersMobile Apps
    1. 3 mai 2022 la 02:11 UTCinvestigating

      We are currently investigating this issue.

    2. 3 mai 2022 la 02:31 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 3 mai 2022 la 02:36 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 3 mai 2022 la 02:42 UTCresolved

      This incident has been resolved.

    Outage

    A început 12 aprilie 2022 la 02:29 UTC · 56m

    OutageIncident critic
    Componente afectate
    Management PortalAPI ServersMobile Apps
    1. 12 aprilie 2022 la 02:29 UTCinvestigating

      We are currently investigating this issue.

    2. 12 aprilie 2022 la 02:56 UTCinvestigating

      We are continuing to investigate this issue.

    3. 12 aprilie 2022 la 03:02 UTCidentified

      The issue has been identified and a fix is being implemented.

    4. 12 aprilie 2022 la 03:13 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    5. 12 aprilie 2022 la 03:25 UTCresolved

      This incident has been resolved.

    System outage

    A început 15 decembrie 2021 la 15:59 UTC · 32m

    OutageIncident critic
    Componente afectate
    Management PortalAPI ServersMobile Apps
    1. 15 decembrie 2021 la 15:59 UTCinvestigating

      We are currently investigating this issue.

    2. 15 decembrie 2021 la 16:22 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 15 decembrie 2021 la 16:25 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 15 decembrie 2021 la 16:31 UTCresolved

      This incident has been resolved.

    System outage

    A început 29 august 2021 la 20:03 UTC · 44m

    OutageIncident critic
    Componente afectate
    Management PortalAPI ServersMobile Apps
    1. 29 august 2021 la 20:03 UTCinvestigating

      We are currently investigating this issue.

    2. 29 august 2021 la 20:13 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 29 august 2021 la 20:29 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 29 august 2021 la 20:47 UTCresolved

      This incident has been resolved.

    Issue receiving authorization for machine

    A început 19 aprilie 2021 la 13:18 UTC · 38m

    OutageIncident major
    Componente afectate
    Mobile Apps
    1. 19 aprilie 2021 la 13:18 UTCinvestigating

      We are currently investigating this issue.

    2. 19 aprilie 2021 la 13:34 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 19 aprilie 2021 la 13:34 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 19 aprilie 2021 la 13:56 UTCresolved

      This incident has been resolved.

    Outage

    A început 3 martie 2021 la 21:25 UTC · 49m

    Pending
    Componente afectate
    Management PortalAPI ServersMobile Apps
    1. 3 martie 2021 la 21:25 UTCinvestigating

      We are currently investigating this issue.

    2. 3 martie 2021 la 21:31 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 3 martie 2021 la 21:33 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 3 martie 2021 la 22:14 UTCresolved

      This incident has been resolved.

    Outage

    A început 1 martie 2021 la 23:46 UTC · 3h 6m

    OutageIncident critic
    Componente afectate
    Management PortalAPI ServersMobile Apps
    1. 1 martie 2021 la 23:46 UTCinvestigating

      We are currently investigating this issue.

    2. 2 martie 2021 la 00:19 UTCinvestigating

      We are continuing to investigate this issue.

    3. 2 martie 2021 la 00:38 UTCidentified

      The issue has been identified and a fix is being implemented.

    4. 2 martie 2021 la 02:33 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    5. 2 martie 2021 la 02:52 UTCresolved

      This incident has been resolved.

    Outage

    A început 1 martie 2021 la 02:25 UTC · 1h 35m

    OutageIncident critic
    Componente afectate
    Management PortalAPI ServersMobile Apps
    1. 1 martie 2021 la 02:25 UTCinvestigating

      We are currently investigating the issue.

    2. 1 martie 2021 la 02:50 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 1 martie 2021 la 03:28 UTCidentified

      We are continuing to work on a fix for this issue.

    4. 1 martie 2021 la 03:44 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    5. 1 martie 2021 la 04:00 UTCresolved

      This incident has been resolved.

    System outage

    A început 16 noiembrie 2020 la 18:10 UTC · 3h 7m

    OutageIncident critic
    Componente afectate
    Management PortalAPI ServersMobile Apps
    1. 16 noiembrie 2020 la 18:29 UTCidentified

      The issue has been identified and a fix is being implemented.

    2. 16 noiembrie 2020 la 19:24 UTCidentified

      We are continuing to work on a fix for this issue.

    3. 16 noiembrie 2020 la 20:42 UTCinvestigating

      We are currently investigating this issue.

    4. 16 noiembrie 2020 la 21:02 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    5. 16 noiembrie 2020 la 21:17 UTCresolved

      This incident has been resolved.

    Outage

    A început 9 iunie 2020 la 22:15 UTC · 3h 14m

    OutageIncident critic
    Componente afectate
    Management PortalAPI ServersMobile Apps
    1. 9 iunie 2020 la 22:15 UTCinvestigating

      We are currently investigating an issue which is causing an outage.

    2. 9 iunie 2020 la 22:37 UTCidentified

      The issue has been identified. Our cloud service provider is having an outage which is affecting our Apps.

    3. 9 iunie 2020 la 23:40 UTCidentified

      We are still waiting on IBM Cloud to restore their service.

    4. 10 iunie 2020 la 00:23 UTCmonitoring

      Service has been restored and we are monitoring.

    5. 10 iunie 2020 la 01:29 UTCresolved

      All services are now back to normal.

    Outage

    A început 19 noiembrie 2019 la 04:30 UTC · 1h 8m

    OutageIncident critic
    Componente afectate
    Management PortalAPI ServersMobile Apps
    1. 19 noiembrie 2019 la 04:30 UTCinvestigating

      We are currently investigating this issue.

    2. 19 noiembrie 2019 la 04:48 UTCinvestigating

      We are continuing to investigate this issue.

    3. 19 noiembrie 2019 la 05:07 UTCidentified

      The issue has been identified and a fix is being implemented.

    4. 19 noiembrie 2019 la 05:16 UTCmonitoring

      A fix has been implemented and all services are running again. We are continuing to monitor.

    5. 19 noiembrie 2019 la 05:38 UTCresolved

      This incident has been resolved.

    Outage

    A început 17 noiembrie 2019 la 19:41 UTC · 2h 2m

    OutageIncident critic
    Componente afectate
    Management PortalAPI ServersMobile Apps
    1. 17 noiembrie 2019 la 19:41 UTCinvestigating

      We are currently investigating an outage caused by an update.

    2. 17 noiembrie 2019 la 20:21 UTCinvestigating

      We are continuing to investigate the issue.

    3. 17 noiembrie 2019 la 21:05 UTCidentified

      The issue has been identified and a fix is being implemented.

    4. 17 noiembrie 2019 la 21:07 UTCmonitoring

      All services are reporting normal now. We will continue to monitor.

    5. 17 noiembrie 2019 la 21:43 UTCresolved

      This incident has been resolved.

    Degraded performance

    A început 17 noiembrie 2019 la 01:29 UTC · 2h 22m

    OutageIncident major
    Componente afectate
    Management PortalAPI ServersMobile Apps
    1. 17 noiembrie 2019 la 01:29 UTCinvestigating

      We are currently investigating an issue that is causing slow response from servers, which may cause Apps to display unknown errors.

    2. 17 noiembrie 2019 la 01:42 UTCinvestigating

      We are continuing to investigate this issue.

    3. 17 noiembrie 2019 la 01:58 UTCidentified

      The issue has been identified and a fix is being implemented.

    4. 17 noiembrie 2019 la 03:02 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    5. 17 noiembrie 2019 la 03:03 UTCmonitoring

      All services have returned to normal. We will continue monitoring.

    6. 17 noiembrie 2019 la 03:51 UTCresolved

      This incident has been resolved.

    Elevated Responses

    A început 25 iulie 2019 la 00:51 UTC · 1h 14m

    OutageIncident critic
    Componente afectate
    Management PortalAPI ServersMobile Apps
    1. 25 iulie 2019 la 00:51 UTCinvestigating

      We're experiencing elevated response times in our network. Our engineers are investigating. The issue may prevent login as well as completing transactions.

    2. 25 iulie 2019 la 01:28 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 25 iulie 2019 la 01:51 UTCmonitoring

      A fix has been implemented and we are monitoring. All services are back to normal.

    4. 25 iulie 2019 la 02:05 UTCresolved

      The incident has been resolved.

    Manage Web Console login issue

    A început 28 ianuarie 2019 la 22:03 UTC · 26m

    OutageIncident major
    Componente afectate
    Management Portal
    1. 28 ianuarie 2019 la 22:03 UTCinvestigating

      We are currently investigating login issues to the Manage web console.

    2. 28 ianuarie 2019 la 22:13 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 28 ianuarie 2019 la 22:20 UTCmonitoring

      A fix has been implemented and we are monitoring the results. Login to Manage console is currently working normally.

    4. 28 ianuarie 2019 la 22:29 UTCresolved

      The incident has been resolved. Login is working normally.