56 incidente Payu Africa înregistrate începând din mai 2025, cu actualizări oficiale, componente afectate, durată și informații despre rezolvare.
PayU Merchantportal se confruntă în prezent cu dificultăți. Echipa de sprijin este ocupat de investigare și va restabili serviciul cât mai curând posibil. Nu sunt afectate tranzacții și fluxul de afaceri NU este afectat.
Traducere automată din actualizarea oficială a incidentului.
[Africa de Sud ] Am fost informaţi cu privire la o problemă care afectează în prezent FNB, care ar putea afecta tranzacţiile efectuate cu carduri emise de FNB. De asemenea, serviciile de achiziţionare pot fi afectate. Monitorizăm situația și vom furniza actualizări pe măsură ce vor fi disponibile mai multe informații.
Problema a fost identificată și remediată de echipa FNB, vom continua să monitorizăm.
Acest incident a fost rezolvat.
Traducere automată din actualizarea oficială a incidentului.
[Africa de Sud ] Vă rugăm să rețineți că modulul Shopify este în prezent indisponibil din cauza întreținerii neplanificate a securității. Serviciul va fi restaurat cât mai curând posibil.
Acest incident a fost rezolvat.
Traducere automată din actualizarea oficială a incidentului.
Sandbox / Staging mediu este în prezent unvailble. Inginerii investighează rezolvarea cât mai curând posibil. Vă rugăm să rețineți că acest lucru nu afectează tranzacțiile zilnice, ci doar testarea integrării.
Acest incident a fost rezolvat.
Traducere automată din actualizarea oficială a incidentului.
Ratele mari de eșec se observă pentru tranzacțiile Mastercard prin 3DS. Monitorizăm situația și vom oferi feedback.
Acest incident a fost rezolvat.
Traducere automată din actualizarea oficială a incidentului.
Tranzacţiile Discovery Miles sunt în prezent afectate. Se pare că afectează în principal fluxul mobil. Inginerii investighează cu Discovery.
Acest incident a fost rezolvat.
Traducere automată din actualizarea oficială a incidentului.
[Africa de Sud ] Vă rugăm să rețineți PayU a primit cuvânt de la Capitec că acestea au probleme cu App lor bancare. Acest lucru afectează toate tranzacțiile Capitec Pay. Suntem în prezent în contact cu Capitec pentru a ne asigura că putem oferi actualizări de îndată ce acestea sunt disponibile.
A fost implementată o soluţie şi monitorizăm rezultatele.
Acest incident a fost rezolvat.
Traducere automată din actualizarea oficială a incidentului.
[PayU South Africa] Discovery Miles transactions are currently being affected. Payers using Disco Miles payment method are not able to complete transactions successfully. Engineers are investigating with Discovery.
We noted recovery this morning, we will continue to monitor. Transactions are processing normally currently.
This incident has been resolved.
[PayU South Africa] Capitec Pay are currently experiencing payment issues [Severity 1]. The Capitec team is investigating, and we will keep you updated as they progress.
The issue has been identified and a fix is being implemented.
The Capitec Pay service has recovered. They are monitoring it closely.
This incident has been resolved.
We're experiencing an elevated level of API errors and are currently looking into the issue.
We are currently experiencing problems renewing our Staging public certificates. We are actively busy trying to resolve this. The test environment is still accessible but will give certificate expiry warnings.
Staging certificate issues has been resolved. We will keep a eye on things.
This incident has been resolved.
[South Africa] Please note PayU is experiencing a degradation of Capitec Pay payment method. The Capitec Pay transactions remain in a Processing state. Engineers are investigating to resolve as soon as possible.
A fix was applied, we have noted significant improvement on Capitec Pay transactions being completed in normal times.
This incident has been resolved.
[PayU South Africa] Discovery Miles transactions are currently being affected. Engineers are investigating with Discovery.
We have noted that transactions are being completed. We will continue to monitor
[South Africa] Please note PayU has received word from Mobicred that they are having issues with their payments API. This affects all Mobicred transactions. We are constantly in touch with Mobicred to ensure we can provide updates as soon as they are available.
Mobicred has confirmed that their services are back to normal state.
PayU is aware of 3DSecure processing issues currently being experienced via Bankserv. Our Engineers are in contact with Bankserv and will advise.
We are continuing to investigate this issue.
We have noted significant improvement, we will continue to monitor.
This incident has been resolved.
Nedbank has informed us of the current ongoing issue affecting Nedbank issued cards causing high decline rates. The Nedbank team also informed us their technical teams are working on resolving the issue. More updates to come as they become available.
Nedbank has confirmed the issues was resolved
[PayU South Africa] Discovery Miles transactions are currently being affected. Engineers are investigating with Discovery.
This incident has been resolved.
[South Africa] Transactions are currently being affected for RCS customers. Engineers are investigating.
This incident has been resolved.
[South Africa] Card transaction are currently being affected. Engineers are investigating.
We have noted recovery in transaction processing, and transactions are currently completing successfully. We will continue to monitor the environment.
This incident has been resolved.
[South Africa] Please note PayU is experiencing a degradation of service in its credit card transactions. Engineers are investigating to resolve as soon as possible.
We are continuing to investigate this issue.
A fix was applied to address the issue. Bank card transactions are processing normally.
Card transactions are currently being affected after earlier maintenance. We are currently investigating.
Card processing has been fully restored. We will keep monitoring.
