Istoricul incidentelor Phoneburner

1. 21 octombrie 2026 la 13:43 UTCmonitoring

   Ca parte a angajamentului nostru continuu față de securitatea datelor și a informațiilor, dintr-o abundență de precauție, punem în aplicare o serie de contramăsuri de securitate ca răspuns la vulnerabilitatea de securitate pe internet, raportată pe scară largă anunțată în ultimele 24 de ore. Ca parte a acestui efort rapid de răspuns, unii utilizatori pot experimenta disponibilitatea intermitentă a serviciilor noastre. Vom furniza actualizări suplimentare atunci când acest efort este complet.

2. 21 octombrie 2026 la 15:28 UTCmonitoring

   Lucrările continuă ca răspuns la vulnerabilitatea cunoscută la adresa securității internetului, anunțată în ultimele 24 de ore. Pe măsură ce echipele noastre desfăşoară îmbunătăţiri de securitate, utilizatorii pot experimenta o experienţă intermitentă degradată în timp ce aceste schimbări se propagă prin serviciile noastre. Apreciem răbdarea dumneavoastră în timp ce vom continua să implementați îmbunătățiri de securitate și va continua să ofere actualizări.

3. 21 octombrie 2026 la 16:25 UTCresolved

   Am implementat cu succes noi patch-uri de securitate şi am actualizat mediul înconjurător cu noi configuraţii de la partenerii noştri de securitate. Noi credem că utilizatorii ar trebui să experimenteze condiții normale de operare. Apreciem răbdarea dumneavoastră în timp ce am lucrat prin acest proces pentru a asigura serviciile și aplicațiile noastre.

Traducere automată din actualizarea oficială a incidentului.

1. 20 iulie 2026 la 19:46 UTCidentified

   Investigăm problemele site-ului. Inginerii au identificat problema și lucrează la o soluție.

2. 20 iulie 2026 la 19:49 UTCmonitoring

   Problema este rezolvată. Suntem de monitorizare

3. 20 iulie 2026 la 19:58 UTCresolved

   Site-ul este din nou la funcționarea normală.

Traducere automată din actualizarea oficială a incidentului.

1. 9 iunie 2026 la 13:51 UTCinvestigating

   We are investigating a fix.

2. 9 iunie 2026 la 14:00 UTCresolved

   This incident has been resolved.

1. 28 iulie 2025 la 18:20 UTCinvestigating

   We are investigating performance issues with the website.

2. 28 iulie 2025 la 18:23 UTCmonitoring

   Site performance is improving. We're monitoring.

3. 28 iulie 2025 la 18:25 UTCresolved

   Site performance is back to normal operation.

1. 23 iulie 2025 la 20:31 UTCidentified

   We have identified an intermittent issue with the dialer where the buttons don't work as expected. We have identified it as an issue with one of our vendors. We're working closely with them to resolve the issue.

2. 23 iulie 2025 la 20:51 UTCidentified

   The vendor is still researching the issues on their end.

3. 23 iulie 2025 la 21:49 UTCmonitoring

   We have started the process of moving all the usage away from the problematic vendor. We are monitoring. We recommend any users experiencing the issues log out of your account and login again to ensure you pickup the new configurations.

4. 23 iulie 2025 la 21:55 UTCresolved

   Traffic is migrated away from the problematic vendor and we'll continue monitoring.

1. 9 iulie 2025 la 14:36 UTCinvestigating

   We are investigating issues with the site

2. 9 iulie 2025 la 14:47 UTCidentified

   We've identified the source of the issue and we're remediating. We're starting to see performance improvements.

3. 9 iulie 2025 la 15:08 UTCmonitoring

   We are seeing full site performance recovery. We are monitoring.

4. 9 iulie 2025 la 15:39 UTCresolved

   Site performance has been restored. We've determined that an upstream provider was having performance issues that degraded some aspects of our site. We have mitigated those issue and the site is performing well. We'll continue monitoring.

1. 18 iunie 2025 la 18:42 UTCinvestigating

   We are investigating degraded website performance

2. 18 iunie 2025 la 18:56 UTCmonitoring

   Engineers have identified the issue and we're seeing performance recover. We're monitoring.

3. 18 iunie 2025 la 19:10 UTCresolved

   Site performance has been restored.

1. 16 mai 2025 la 01:07 UTCinvestigating

   We have identified the issue and are working on a resolution.

2. 16 mai 2025 la 01:34 UTCidentified

   Engineering team has identified a fix and an update and/or fix should be deployed shortly.

3. 16 mai 2025 la 01:41 UTCmonitoring

   Calls are completing successfully. We are monitoring the make sure the system is stable.

4. 16 mai 2025 la 01:49 UTCresolved

   The incident is resolved.

1. 3 aprilie 2025 la 16:41 UTCinvestigating

   We are investigating site performance issues

2. 3 aprilie 2025 la 16:53 UTCmonitoring

   We are observing improved performance. The team is continuing to monitor.

3. 3 aprilie 2025 la 17:03 UTCresolved

   Site performance has been fully restored.

1. 27 martie 2025 la 01:56 UTCinvestigating

   We are investigating the issue.

2. 27 martie 2025 la 02:17 UTCinvestigating

   The team continues to investigate the issue. A new update will come shortly.

3. 27 martie 2025 la 02:36 UTCinvestigating

   We are continuing to work on a fix for the issue.

4. 27 martie 2025 la 02:46 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

5. 27 martie 2025 la 03:46 UTCresolved

   This incident has been resolved.

1. 14 martie 2025 la 19:44 UTCinvestigating

   We are investing issues with the site loading slowly.

2. 14 martie 2025 la 19:48 UTCidentified

   We have identified the source of the issue and the team is working on resolution.

3. 14 martie 2025 la 19:58 UTCmonitoring

   We're observing site performance improvements. We're monitoring.

4. 14 martie 2025 la 20:05 UTCresolved

   The site performance has been restored.

1. 28 februarie 2025 la 14:26 UTCidentified

   We have identified an issue with some outbound calls through the dialer. This includes call transfers as well. Engineers are actively working through the issues.

2. 28 februarie 2025 la 14:42 UTCmonitoring

   Issue has been identified and resolved. We are monitoring.

3. 28 februarie 2025 la 14:48 UTCresolved

   Systems are fully operational.

1. 24 octombrie 2024 la 14:26 UTCinvestigating

   We are currently researching issues related to slow site performance.

2. 24 octombrie 2024 la 14:38 UTCidentified

   We have identified the source of the issue and are deploying a fix.

3. 24 octombrie 2024 la 14:41 UTCmonitoring

   A fix has been implemented and performance is recovering. We are monitoring.

4. 24 octombrie 2024 la 14:46 UTCidentified

   Issues are not resolved. We are triaging a deployment issue.

5. 24 octombrie 2024 la 14:56 UTCmonitoring

   Fixes are confirmed in good working order. We are monitoring performance.

6. 24 octombrie 2024 la 15:01 UTCresolved

   Site performance is fully restored and operating normally.

1. 22 august 2024 la 12:34 UTCinvestigating

   We are currently investigating an issue with the dialer.

2. 22 august 2024 la 12:42 UTCidentified

   We have identified the issue and are working on a fix.

3. 22 august 2024 la 12:48 UTCmonitoring

   We are actively resolving the issue and we're starting to see recovery.

4. 22 august 2024 la 12:53 UTCresolved

   Dialer has been restored and fully functional.

1. 30 mai 2024 la 20:49 UTCinvestigating

   We are currently investigating reports of a slow and/or unresponsive site.

2. 30 mai 2024 la 21:07 UTCinvestigating

   The team is still researching. We'll update again shortly.

3. 30 mai 2024 la 22:47 UTCmonitoring

   The team believes there is a performance problem with some in-browser integrations. We have disabled that integration and are monitoring performance. We also believe this does not impact everyone.

4. 30 mai 2024 la 23:16 UTCresolved

   The team has confirmed that the 3rd party library in the browser is in fact driving high CPU and making the browser window unresponsive. The integration has been disabled, and the site is in working as expected. We are closing the incident and the team will continue to monitor.

1. 20 mai 2024 la 20:44 UTCinvestigating

   We are investigating issues with site performance

2. 20 mai 2024 la 21:13 UTCresolved

   Site access is fully restored.

1. 13 mai 2024 la 23:23 UTCinvestigating

   We are experiencing issues the site. The team is researching.

2. 13 mai 2024 la 23:29 UTCidentified

   We have identified the db instances in the cluster and are fixing.

3. 13 mai 2024 la 23:33 UTCidentified

   Site is recovering as instances are restored.

4. 13 mai 2024 la 23:51 UTCmonitoring

   Site is recovered with some indications of degraded performance. The team is still researching and monitoring.

5. 14 mai 2024 la 00:17 UTCresolved

   Site is fully restored. We will continue to monitor.

1. 13 mai 2024 la 21:31 UTCinvestigating

   We have noticed degraded performance on the site. The team is researching.

2. 13 mai 2024 la 21:38 UTCidentified

   The team has identified some problematic instances in out the database cluster. A fix is being worked on now. There is no impact on data - just on site performance.

3. 13 mai 2024 la 21:52 UTCresolved

   Problematic instances are fixed and site is fully operational.

1. 15 noiembrie 2023 la 21:13 UTCinvestigating

   We are investigating issues with accessing the site.

2. 15 noiembrie 2023 la 21:26 UTCidentified

   The team has identified a potential source cause. We are investigating further.

3. 15 noiembrie 2023 la 21:49 UTCidentified

   The team is still researching. Nothing new to report at the moment.

4. 15 noiembrie 2023 la 21:54 UTCmonitoring

   The team has resolved the root cause and is monitoring.

5. 15 noiembrie 2023 la 22:02 UTCresolved

   This incident is resolved.

1. 9 octombrie 2023 la 16:53 UTCinvestigating

   We are currently experiencing site issues. We're investgiating

2. 9 octombrie 2023 la 17:03 UTCidentified

   We have a identified a resource issue and are working on a fix.

3. 9 octombrie 2023 la 17:12 UTCmonitoring

   Sites are showing improved performance and we are monitoring.

4. 9 octombrie 2023 la 17:27 UTCresolved

   Systems are fully operational.