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    Istoricul incidentelor Practice Fusion

    52 incidente Practice Fusion înregistrate începând din aprilie 2025, cu actualizări oficiale, componente afectate, durată și informații despre rezolvare.

    Înapoi la starea actuală

    EHR este on-line, dar unii utilizatori pot experimenta probleme cu Practice Fusion Billing Software

    A început 19 august 2026 la 14:34 UTC · 6h 50m

    IssuesIncident minor
    Componente afectate
    Practice Fusion Billing Software
    1. 19 august 2026 la 14:34 UTCinvestigating

      Suntem conștienți de o problemă de impact Practice Fusion Billing Software. Ne străduim să rezolvăm problema cât mai curând posibil.

    2. 19 august 2026 la 14:38 UTCmonitoring

      A fost implementată o soluţie şi monitorizăm rezultatele.

    3. 19 august 2026 la 21:24 UTCresolved

      Acest incident a fost rezolvat.

    Traducere automată din actualizarea oficială a incidentului.

    Practica Fuziune pagina de ajutor este indisponibilă

    A început 22 iulie 2026 la 13:35 UTC · 22m

    Pending
    1. 22 iulie 2026 la 13:35 UTCinvestigating

      Investigăm în prezent problema care afectează cazurile de chat și web. Contactaţi-ne la telefon (415) 346-7700, sau taxa de trecere gratuit la (844) 903-7567, luni - vineri, 9 AM - 7:45 EST.

    2. 22 iulie 2026 la 13:40 UTCidentified

      Problema a fost identificată și se pune în aplicare o soluție.

    3. 22 iulie 2026 la 13:54 UTCmonitoring

      A fost implementată o soluţie şi monitorizăm rezultatele.

    4. 22 iulie 2026 la 13:57 UTCresolved

      Acest incident a fost rezolvat.

    Traducere automată din actualizarea oficială a incidentului.

    EHR is online but some users may experience issues with viewing documents

    A început 11 iunie 2026 la 13:34 UTC · 1h 57m

    OutageIncident critic
    Componente afectate
    Documents
    1. 11 iunie 2026 la 13:34 UTCinvestigating

      We are currently investigating this issue.

    2. 11 iunie 2026 la 15:12 UTCidentified

      The issue has been identified and a fix is being implemented. If you are still experiencing issues, please log out and back in to resolve the issue.

    3. 11 iunie 2026 la 15:27 UTCmonitoring

      A fix has been implemented and we are monitoring the results. If you are still experiencing issues, please log out and back in to resolve the issue.

    4. 11 iunie 2026 la 15:31 UTCresolved

      This incident has been resolved. If you are still experiencing issues, please log out and back in to resolve the issue.

    Issues with Integrated Scanning

    A început 10 iunie 2026 la 14:15 UTC · 6h 23m

    OutageIncident major
    Componente afectate
    Documents
    1. 10 iunie 2026 la 14:15 UTCinvestigating

      We are currently investigating this issue.

    2. 10 iunie 2026 la 14:51 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 10 iunie 2026 la 20:02 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 10 iunie 2026 la 20:37 UTCresolved

      This incident has been resolved.

    Practice Fusion Billing Software log in issues

    A început 2 iunie 2026 la 20:43 UTC · 21m

    IssuesIncident minor
    Componente afectate
    Practice Fusion Billing Software
    1. 2 iunie 2026 la 20:43 UTCinvestigating

      We are aware that some users are unable to log in to the Practice Fusion Billing Software. We are working to resolve the issue and will post updates here as they become available.

    2. 2 iunie 2026 la 21:02 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 2 iunie 2026 la 21:05 UTCresolved

      This incident has been resolved.

    Practice Fusion log in issues

    A început 18 mai 2026 la 17:45 UTC · 15m

    OutageIncident major
    Componente afectate
    Login
    1. 18 mai 2026 la 17:45 UTCinvestigating

      We are aware that some users are unable to log in to the EHR. We are working to resolve the issue and will post updates here as they become available.

    2. 18 mai 2026 la 17:50 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 18 mai 2026 la 18:00 UTCresolved

      This incident has been resolved.

    Issues with Integrated Scanning

    A început 13 mai 2026 la 17:09 UTC · 5d 21h

    Pending
    1. 13 mai 2026 la 17:09 UTCmonitoring

      We are aware of an issue impacting integrated scanning in Practice Fusion. Overnight, Dynamsoft updated their scanner drivers, which may cause scanning functionality to fail for some users. To resolve the issue, please update your Dynamsoft drivers using the link below and then restart your computer: https://demo.dynamsoft.com/DWT/Resources/dist/DynamsoftServiceSetup.msi

    2. 19 mai 2026 la 14:26 UTCresolved

      This incident has been resolved.

    Practice Fusion Login - 2FA code won't send via SMS/text

    A început 7 mai 2026 la 18:52 UTC · 10m

    IssuesIncident minor
    Componente afectate
    Login
    1. 7 mai 2026 la 18:52 UTCinvestigating

      We are aware that some users are unable to receive the 2FA code sent via SMS/text. Please use the voice option as a temporary workaround as we work with our MFA partner to resolve the issue.

    2. 7 mai 2026 la 18:55 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 7 mai 2026 la 19:03 UTCresolved

      This incident has been resolved.

    The EHR is offline

    A început 13 aprilie 2026 la 15:44 UTC · 23m

    OutageIncident major
    Componente afectate
    Laboratory & RadiologyChartingeRxDocumentsLogin
    1. 13 aprilie 2026 la 15:44 UTCinvestigating

      We are currently experiencing a system wide outage. We are working to resolve the issue and will post updates here as they become available.

    2. 13 aprilie 2026 la 15:45 UTCinvestigating

      We are continuing to investigate this issue.

    3. 13 aprilie 2026 la 15:53 UTCidentified

      The issue has been identified and a fix is being implemented.

    4. 13 aprilie 2026 la 16:00 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    5. 13 aprilie 2026 la 16:01 UTCmonitoring

      We are continuing to monitor for any further issues.

    6. 13 aprilie 2026 la 16:07 UTCresolved

      This incident has been resolved.

    Some users may experience issues with the Veradigm Billing software.

    A început 9 aprilie 2026 la 15:01 UTC · 0m

    Pending
    Componente afectate
    Practice Fusion Billing Software
    1. 9 aprilie 2026 la 15:01 UTCresolved

      This incident has been resolved.

    EHR is online but some users may experience issues with e-prescribing controlled substances through ID.me

    A început 3 aprilie 2026 la 19:59 UTC · 2d 17h

    IssuesIncident minor
    Componente afectate
    eRx
    1. 3 aprilie 2026 la 19:59 UTCinvestigating

      We are aware of an issue impacting e-prescribing controlled substances using ID.me. ID.me is working to resolve this. You can subscribe to their status page updates at status.id.me

    2. 6 aprilie 2026 la 13:54 UTCresolved

      This incident has been resolved.

    The EHR is online but some users may experience issues with Real-Time Prescription Benefits

    A început 31 martie 2026 la 20:11 UTC · 1d 18h

    IssuesIncident minor
    Componente afectate
    eRx
    1. 31 martie 2026 la 20:11 UTCidentified

      Real-Time Prescription Benefits is partially unavailable. We are working with Surescripts to resolve the issue.

    2. 31 martie 2026 la 20:38 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 2 aprilie 2026 la 14:57 UTCresolved

      This incident has been resolved.

    Patient Fusion log in issues

    A început 26 martie 2026 la 01:06 UTC · 18m

    IssuesIncident minor
    Componente afectate
    Patient Fusion PHR
    1. 26 martie 2026 la 01:06 UTCinvestigating

      We are aware some patients are unable to log in to Patient Fusion (PHR). We are working to resolve the issue as soon as possible. Patients can still access Patient Fusion via this url: https://login.patientfusion.com/#/

    2. 26 martie 2026 la 01:24 UTCresolved

      This incident has been resolved.

    The EHR is temporarily offline for emergency maintenance

    A început 17 martie 2026 la 22:11 UTC · 24m

    OutageIncident major
    Componente afectate
    Login
    1. 17 martie 2026 la 22:11 UTCinvestigating

      The EHR is temporarily offline to address a critical issue. We will post updates here.

    2. 17 martie 2026 la 22:25 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 17 martie 2026 la 22:36 UTCresolved

      This incident has been resolved.

    Some users may experience degraded performance or slowness while using Practice Fusion Billing Software

    A început 9 martie 2026 la 18:56 UTC · 2h 45m

    IssuesIncident minor
    Componente afectate
    Practice Fusion Billing Software
    1. 9 martie 2026 la 18:56 UTCinvestigating

      We are aware that some users are experiencing slowness when accessing Practice Fusion Billing Software. We are working to resolve the issue as soon as possible.

    2. 9 martie 2026 la 19:26 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 9 martie 2026 la 21:42 UTCresolved

      This incident has been resolved.

    Some users may experience degraded performance or slowness while using Practice Fusion Billing Software

    A început 24 februarie 2026 la 23:30 UTC · 1h 0m

    IssuesIncident minor
    Componente afectate
    Laboratory & RadiologyChartingPractice Fusion Billing SoftwareTasksReportsScheduleeRxPartner ServicesDocumentsLoginMessaging
    1. 24 februarie 2026 la 23:30 UTCinvestigating

      We are aware that some users are experiencing slowness when accessing Practice Fusion Billing Software. We are working to resolve the issue as soon as possible.

    2. 25 februarie 2026 la 00:30 UTCresolved

      This incident has been resolved.

    The EHR is online but some users may experience issues with Scheduling

    A început 20 februarie 2026 la 16:46 UTC · 4h 34m

    IssuesIncident minor
    Componente afectate
    Schedule
    1. 20 februarie 2026 la 16:46 UTCinvestigating

      We are aware of an issue impacting Scheduling. We are working to resolve the issue as soon as possible.

    2. 20 februarie 2026 la 17:09 UTCmonitoring

      We are aware of an issue impacting a very small number of customers loading their schedule. To see appointments for the day, please use the "Appointment and eligibility report" under the Reports tab in order to generate a list of the appointments.

    3. 20 februarie 2026 la 21:20 UTCresolved

      This incident has been resolved.

    Practice Fusion log in issues

    A început 17 februarie 2026 la 16:27 UTC · 30m

    OutageIncident critic
    Componente afectate
    Login
    1. 17 februarie 2026 la 16:27 UTCinvestigating

      We are aware that some users are unable to log in to the EHR. We are working to resolve the issue and will post updates here as they become available.

    2. 17 februarie 2026 la 16:36 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 17 februarie 2026 la 16:57 UTCresolved

      This incident has been resolved.

    Practice Fusion log in issues

    A început 12 februarie 2026 la 16:33 UTC · 59m

    OutageIncident critic
    Componente afectate
    Login
    1. 12 februarie 2026 la 16:33 UTCinvestigating

      We are aware that some users are unable to log in to the EHR. We are working to resolve the issue and will post updates here as they become available.

    2. 12 februarie 2026 la 16:44 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 12 februarie 2026 la 16:44 UTCmonitoring

      We are continuing to monitor for any further issues.

    4. 12 februarie 2026 la 17:32 UTCresolved

      This incident has been resolved.

    The EHR is online but some users may experience issues with Charting

    A început 3 februarie 2026 la 23:45 UTC · 1h 29m

    IssuesIncident minor
    Componente afectate
    Charting
    1. 3 februarie 2026 la 23:45 UTCinvestigating

      We are aware of an issue impacting some Charting features. We are working to resolve the issue as soon as possible.

    2. 4 februarie 2026 la 00:58 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 4 februarie 2026 la 01:14 UTCresolved

      This incident has been resolved.