Istoricul incidentelor Privy

1. 27 octombrie 2026 la 17:18 UTCinvestigating

   Am identificat o problemă care a făcut ca Dashboardul Privat să nu răspundă. Inginerii noştri investighează problema. Popups & Display-uri private nu răspund, iar înscrierile nu funcționează în prezent. Vom actualiza cu mai multe informații în curând. Mulţumesc pentru răbdare.

2. 27 octombrie 2026 la 17:51 UTCmonitoring

   Am implementat o soluţie şi monitorizăm situaţia. Tabloul de bord privat și display-uri private sunt funcționale.

3. 27 octombrie 2026 la 17:52 UTCmonitoring

   Continuăm să monitorizăm orice alte probleme.

4. 27 octombrie 2026 la 22:08 UTCresolved

   Acest incident a fost rezolvat.

Traducere automată din actualizarea oficială a incidentului.

1. 19 octombrie 2026 la 13:15 UTCinvestigating

   Primim rapoarte despre Popups şi Embedded Forms care nu apar pentru magazine. Echipa noastră de ingineri investighează activ. Dacă aveți întrebări, contactați echipa noastră de sprijin la [email protected].

2. 19 octombrie 2026 la 19:56 UTCmonitoring

   Pentru magazinele Shopify funcţionează Popups şi Formulare Embedded. Echipa noastră lucrează cu Shopify la această problemă şi continuăm să monitorizăm situaţia.

3. 19 octombrie 2026 la 20:28 UTCresolved

   Formele private Popups şi Embedded funcţionează corect.

Traducere automată din actualizarea oficială a incidentului.

1. 18 octombrie 2026 la 00:34 UTCmonitoring

   Investigăm o problemă care a deconectat tabloul de bord privat. Echipa noastră de inginerie este activ de lucru pe ea, și vom posta actualizări aici pe măsură ce aflăm mai multe. Trimiterea prin e-mail și SMS nu sunt afectate. Ne pare rău pentru deranj şi vă apreciem răbdarea. Dacă aveți întrebări sau aveți nevoie de ajutor între timp, contactați echipa noastră de sprijin la [email protected].

2. 18 octombrie 2026 la 03:27 UTCresolved

   Consolidarea acestui incident cu https://status.privy.com/incidente/sj8sw3b7yz8l - actualizări suplimentare vor fi făcute în acel incident

Traducere automată din actualizarea oficială a incidentului.

1. 17 octombrie 2026 la 22:34 UTCidentified

   Echipa noastră este conștientă și investighează în mod activ o problemă în Privy Displays. Display-uri private includ Popups, forme încorporate, și Pagini de aterizare. În acest moment toate cele trei sunt offline și non-operaționale. În timp ce ecranele sunt offline, Popups nu va apărea pe site-ul dvs. și Pagini de aterizare și formulare Embedded nu sunt operaționale. Dacă aveţi întrebări, contactaţi echipa noastră la [email protected]

2. 18 octombrie 2026 la 00:30 UTCidentified

   Afişajele Dashboard şi Privy, inclusiv Popups, Embedded Forms şi Landing Pages sunt offline. Echipa noastră continuă să investigheze problema.

3. 18 octombrie 2026 la 02:20 UTCmonitoring

   Tabloul de bord şi aplicaţia sunt online. Afişajele private, inclusiv Popups, Embedded Forms şi Landing Pages sunt acum operaţionale.

4. 18 octombrie 2026 la 03:24 UTCidentified

   Afişajele, inclusiv Popups, Embedded Forms şi Landing Pages sunt offline. Echipa noastră de inginerie continuă să lucreze la această problemă.

5. 18 octombrie 2026 la 17:18 UTCidentified

   Echipa noastră a identificat și rezolvat o problemă care afectează E-mail Livrare Analytics și indicatori. Vedem E-mail Livrare Analytics au recuperat pentru e-mail trimis mai devreme astăzi. Afişajele, inclusiv Popups, Embedded Forms şi Landing Pages sunt încă offline, iar echipa noastră a identificat un fix şi lucrează la implementarea fix.

6. 18 octombrie 2026 la 21:00 UTCidentified

   Echipa noastră încă lucrează la o soluţie pentru această problemă.

7. 18 octombrie 2026 la 23:01 UTCmonitoring

   Am implementat un fix care a rezolvat problemele pentru aproape toate Display-urile, inclusiv Popups, Embedded Forms şi Landing Pages. Continuăm să lucrăm la rezolvarea problemelor rămase care afectează un număr mic de Display-uri și ne vom actualiza din nou odată ce am rezolvat aceste probleme.

8. 19 octombrie 2026 la 03:30 UTCresolved

   Acest incident a fost rezolvat. Toate ecranele private sunt online.

Traducere automată din actualizarea oficială a incidentului.

1. 30 septembrie 2026 la 19:32 UTCinvestigating

   Investigăm rapoarte ale utilizatorilor care primesc erori de pauză atunci când accesăm aplicația Privat.

2. 30 septembrie 2026 la 20:06 UTCmonitoring

   Nivelul traficului şi sistemele s-au stabilizat. Monitorizăm traficul pentru a ne asigura că site-ul rămâne stabil

3. 30 septembrie 2026 la 21:32 UTCresolved

   Acest incident a fost rezolvat.

Traducere automată din actualizarea oficială a incidentului.

1. 24 septembrie 2026 la 15:25 UTCinvestigating

   Suntem în prezent probleme o problemă cu paginile de aterizare returnând o eroare certificat SSL

2. 24 septembrie 2026 la 15:36 UTCmonitoring

   Am implementat o remediere a paginilor noastre de aterizare pentru a rezolva problema certificatului SSL.

3. 26 septembrie 2026 la 03:18 UTCresolved

   Acest incident a fost rezolvat.

Traducere automată din actualizarea oficială a incidentului.

1. 23 februarie 2026 la 15:02 UTCinvestigating

   We are experiencing issues with Privy users accessing the Dashboard. Website Visitors in the UK may have issues loading Privy Displays. Our engineers are investigating the issue and will provide a status update once we have more information.

2. 23 februarie 2026 la 17:35 UTCinvestigating

   We are currently testing a potential solution to resolve this issue and will provide further updates as soon as we have more information.

3. 23 februarie 2026 la 20:01 UTCidentified

   We have implemented an initial routing fix which is showing positive results for UK traffic. Further improvements are currently in progress.

4. 23 februarie 2026 la 21:26 UTCmonitoring

   The fix has been rolled out globally. We are currently monitoring performance and conducting further testing to confirm full resolution.

5. 24 februarie 2026 la 16:35 UTCresolved

   Privy services are back up and running. If you continue to experience trouble accessing Privy's Dashboard please reach out to [email protected]. Thank you for your patience as we resolved these issues.

1. 18 noiembrie 2025 la 12:59 UTCidentified

   Access to Privy’s dashboard is experiencing intermittent unavailability. We’ve identified the issue and are working with a vendor to resolve it. We do not believe this is impacting scheduled or sent emails or sms.

2. 18 noiembrie 2025 la 13:28 UTCidentified

   A fix is in place and we are continuing to monitor service performance.

3. 18 noiembrie 2025 la 13:55 UTCidentified

   Access to the Privy dashboard has stabilized. We are monitoring intermittent performance for landing pages and embedded forms.

4. 18 noiembrie 2025 la 14:23 UTCidentified

   The ongoing issues with Privy Landing Pages and Embedded Forms have been traced to an issue with one of our vendors, Cloudflare. We’re monitoring the issue, but you can also view their incident here: https://www.cloudflarestatus.com/incidents/8gmgl950y3h7

5. 18 noiembrie 2025 la 15:23 UTCresolved

   This incident has been resolved.

1. 27 august 2025 la 15:05 UTCidentified

   We’re experiencing an interruption in SMS delivery currently due to an issue with our provider. We are working to resolve the issue as quickly as possible. SMS delivery is currently offline.

2. 28 august 2025 la 00:28 UTCidentified

   SMS sending is still impacted for some customers. Our engineering team is making progress on resolution of this issue. We'll have another update in the morning.

3. 28 august 2025 la 20:19 UTCidentified

   This issue has been resolved for many customers and we're monitoring and continuing to work to resolve remaining issues. If you're experiencing this issue still, please reach out directly to Privy support in the app or to your customer success manager.

4. 28 august 2025 la 22:18 UTCmonitoring

   We've implemented a fix and are continuing to monitor to ensure that all brands are successfully sending SMS. If you're still experiencing issues, please reach out directly to Privy support in the app or to your customer success manager.

5. 3 septembrie 2025 la 20:12 UTCresolved

   This incident is resolved.

1. 29 mai 2025 la 18:39 UTCinvestigating

   We're receiving reports that link redirection is resulting in "not found" errors. Our engineering team is investing this issue.

2. 29 mai 2025 la 20:24 UTCinvestigating

   Our engineers have identified the problem with link redirection and are working on a solution

3. 30 mai 2025 la 00:15 UTCmonitoring

   We're actively working on a fix. Email redirect links will be restored gradually.

4. 30 mai 2025 la 00:25 UTCresolved

   Issue resolved. Email redirect links are now working normally.

1. 15 mai 2025 la 15:46 UTCidentified

   The issue causing slow dashboard renders has been identified. We are actively working on a fix.

2. 15 mai 2025 la 15:50 UTCmonitoring

   We have implemented a solution for the slow dashboard renders and are now monitoring performance closely.

3. 15 mai 2025 la 16:07 UTCresolved

   This incident has been resolved.

1. 18 martie 2025 la 20:41 UTCidentified

   Our engineering team has identified an issue causing a delay in email delivery and email event processing. We're working on a fix and will update this page once we have more information.

2. 18 martie 2025 la 21:06 UTCmonitoring

   A fix has been deployed. Emails are going out and events are being processed. Our engineering team is continuing to monitor the situation.

3. 18 martie 2025 la 22:28 UTCresolved

   This incident has been resolved.

1. 30 ianuarie 2025 la 16:01 UTCinvestigating

   We are aware of reports that the Email Editor is not saving properly. We're actively working on a fix.

2. 30 ianuarie 2025 la 16:57 UTCmonitoring

   We've identified the issue as an outage with one of our vendors. A fix is in progress. We believe that the email editor should be working correctly for most users. If you're still experiencing issues with the email editor, please reach out to support.

3. 30 ianuarie 2025 la 20:39 UTCmonitoring

   We are continuing to monitor for any further issues.

4. 30 ianuarie 2025 la 20:40 UTCresolved

   This incident has been resolved.

1. 19 aprilie 2024 la 20:52 UTCmonitoring

   Our partner Klaviyo has identified an issue with their API that's impacting our Klaviyo integration. We're monitoring the situation and will provide updates as we have them.

2. 19 aprilie 2024 la 21:30 UTCresolved

   This incident has been resolved.

1. 22 martie 2024 la 16:08 UTCinvestigating

   We are currently investigating this issue.

2. 22 martie 2024 la 17:02 UTCidentified

   Our engineering team has identified some issues and is working toward a fix.

3. 22 martie 2024 la 17:41 UTCmonitoring

   We've implemented a fix and systems are operating again. We're monitoring the impact of the fix.

4. 22 martie 2024 la 20:38 UTCresolved

   This incident has been resovled

1. 10 ianuarie 2024 la 21:09 UTCinvestigating

   Our engineering team has noted an issue with the Privy <> Klaviyo integration which are occurring for some Privy users. We're investigating this issue and will provide more information as we are able.

2. 10 ianuarie 2024 la 23:00 UTCinvestigating

   Our engineering team is continuing to investigate this issue.

3. 10 ianuarie 2024 la 23:00 UTCinvestigating

   We are continuing to investigate this issue.

4. 11 ianuarie 2024 la 15:38 UTCmonitoring

   This issue has been mitigated and we're monitoring the system to ensure it's resovled.

5. 11 ianuarie 2024 la 22:54 UTCresolved

   We have not seen any recurrence of this issue in 24 hours. If you have any issues with your Klaviyo integration, please reach out to our support team.

1. 11 decembrie 2023 la 18:17 UTCinvestigating

   Our engineering team has identified an issue causing a small number of email campaigns to be delayed in sending. We're investigating this issue.

2. 11 decembrie 2023 la 21:58 UTCidentified

   Our engineering team has identified the cause of the issue and a fix is being implemented.

3. 11 decembrie 2023 la 22:57 UTCmonitoring

   A fix has been implemented and we are monitoring. All email should be sending normally now.

4. 12 decembrie 2023 la 01:42 UTCresolved

   All systems are operating normally.

1. 14 aprilie 2023 la 14:56 UTCmonitoring

   We’re performing routine database maintenance. The app may intermittently be unavailable for brief periods. All messages will still be queued and sent and we don’t expect any significant delays in delivery.

2. 14 aprilie 2023 la 18:33 UTCmonitoring

   Database maintenance is proceeding and all systems are still operational. We're continuing to monitor for anything unexpected.

3. 14 aprilie 2023 la 21:17 UTCresolved

   We've finished this maintenance.

1. 24 februarie 2023 la 22:31 UTCidentified

   Our engineers have identified an issue with a 3rd party which is causing SMS sends to be delayed.

2. 24 februarie 2023 la 23:31 UTCmonitoring

   We have confirmed that the 3rd party service is recovering from the incident. SMS sending performance is back to normal.

3. 24 februarie 2023 la 23:52 UTCresolved

   This incident has been resolved.

1. 18 ianuarie 2023 la 01:49 UTCinvestigating

   Our engineers have discovered an issue which is causing email sends to be delayed. Our team is investigating this issue and we will provide updates as we have them.

2. 18 ianuarie 2023 la 03:18 UTCinvestigating

   Our engineers are continuing to investigate this issue. We'll provide updates as we have them.

3. 18 ianuarie 2023 la 05:08 UTCidentified

   Our engineers have identified the problem and we're working on determining a solution.

4. 18 ianuarie 2023 la 07:41 UTCidentified

   Our engineers have identified a solution and a fix is in progress. Email sends continue to be delayed, but will be delivered once the outage is resolved.

5. 18 ianuarie 2023 la 15:26 UTCidentified

   Our engineers are continuing to work on this issue. The fix we deployed last night did not fully resolve the situation and we are exploring additional options. Thank you for your patience.

6. 18 ianuarie 2023 la 20:13 UTCidentified

   We are continuing to explore additional solutions. Email sends continues to be delayed at this time. We will provide another update around 5pm ET. Thank you for your continued patience.

7. 18 ianuarie 2023 la 21:46 UTCmonitoring

   Our engineering team has deployed a solution and our team is monitoring the fix. Emails are being sent. You may continue to see delays while the system catches up on the backlog.

8. 19 ianuarie 2023 la 00:07 UTCresolved

   Our engineers have resolved this incident. Email send performance is back to normal.