Istoricul incidentelor Proton Mail

Some Proton VPN servers in Cuba, Honduras, Guatemala and the Dominican Republic are currently unavailable. We are working with the upstream datacenter in order to solve the issue as soon as possible. We apologize for the inconvenience.

This incident has been resolved.

One of our providers is currently experiencing a partial outage, affecting some of our CH server fleet. The service remains otherwise operational, and we are working on a solution.

A power cut in an upstream datacenter affected some of our Swiss servers. It has been resolved and we are proceeding with restoring the most critical servers.

All servers are now booting,

All servers have been restored.

The team is currently investigating some intermittent connection issues reported by a few of our users for Proton Drive and Mail. We will share any updates here. We apologize for the inconvenience.

We are continuing to investigate this issue.

A fix has been implemented and we are monitoring the results.

We've fixed a brief issue that caused intermittent connection errors for some Proton users. No user data was affected and no emails were lost, and all services are operating normally. We apologize for any inconvenience.

On Thursday, June 18th, between 08:00 am and 09:00 am CEST (UTC +2; EDT -6), we'll conduct scheduled maintenance to strengthen our infrastructure. During that time, Proton Drive users may experience availability issues (e.g., volumes will appear read-only). The maintenance will last up to 2 minutes. Thank you for your understanding!

Maintenance will begin as scheduled in 60 minutes.

Scheduled maintenance is currently in progress. We will provide updates as necessary.

The scheduled maintenance has been completed.

On Thursday, June 4th, between 08:00 am and 09:00 am CEST (UTC +2; EDT -6), we'll conduct scheduled maintenance to strengthen our infrastructure. During that time, Proton Mail users may experience availability issues (e.g., mailboxes will appear read-only). The maintenance will last up to 2 minutes.

Maintenance will begin as scheduled in 60 minutes.

Scheduled maintenance is currently in progress. We will provide updates as necessary.

The scheduled maintenance has been completed.

On Friday, May 29th, between 08:00 am and 09:00 am CEST (UTC +2; EDT -6), we'll conduct scheduled maintenance to strengthen our infrastructure. During this time, Proton Drive users may experience availability issues (e.g., volumes will appear read-only). The maintenance will last up to 2 minutes. Thank you for your understanding!

Maintenance will begin as scheduled in 60 minutes.

Scheduled maintenance is currently in progress. We will provide updates as necessary.

The scheduled maintenance has been completed.

Proton VPN servers in Andorra are currently unavailable. We are working with the upstream datacenter in order to solve the issue as soon as possible. We apologize for the inconvenience.

This incident has been resolved.

We are currently investigating an issue impacting Proton VPN desktop app users only on Windows 7. If you are affected and unable to establish a connection, setting up a manual WireGuard connection should work instead: https://protonvpn.com/support/wireguard-configurations

The issue has been identified, and a fix has been implemented. We are monitoring the situation to ensure it is fully resolved.

The issue is completely resolved. There are no further problems on Windows 7.

Proton VPN servers in the District Of Columbia are currently unavailable. We are working with the upstream datacenter in order to solve the issue as soon as possible. We apologize for the inconvenience.

This incident has been resolved.

We are investigating reporting that port-forwarding is not fully functional on part of the Proton VPN infrastructure. Our team is investigating.

The issue affects specifically Canadian servers. Port-forwarding is working on any other country supporting it.

The faulty component responsible for the failures of Port Forwarding on Canadian servers has been reverted to a working version.

Proton VPN servers in Cambodia and Vietnam are currently unavailable. We are working with the upstream datacenter in order to solve the issue as soon as possible. We apologize for the inconvenience.

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Scheduled maintenance is still in progress. We will provide updates as necessary.

The scheduled maintenance has been completed.

On Thursday, April 23rd, between 8:00 am and 9:00 am CEST (UTC +2; EDT -6), we'll conduct scheduled maintenance to strengthen our infrastructure. For up to 30 seconds during this time, Proton Meet will be unavailable; additionally, some Mail and Drive users may experience availability issues (e.g., inbox or drive appearing read-only, or may experience temporary login issues for Proton services). Thank you for your understanding!

Maintenance will begin as scheduled in 60 minutes.

Scheduled maintenance is currently in progress. We will provide updates as necessary.

The scheduled maintenance has been completed.

on Thursday, April 9th, between 8:00 am and 9:00 am CEST (UTC +2; EDT -6), we'll conduct scheduled maintenance to strengthen our infrastructure. For up to 60 seconds during this time, Mail users may experience availability issues (their mailbox will appear read-only). Thank you for your understanding!

Maintenance will begin as scheduled in 60 minutes.

Scheduled maintenance is currently in progress. We will provide updates as necessary.

The scheduled maintenance has been completed.

Proton VPN servers in Bangladesh are currently unavailable. We are working with the upstream datacenter in order to solve the issue as soon as possible. We apologize for the inconvenience.

This incident has been resolved.