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    Istoricul incidentelor Proton Mail

    14 incidente Proton Mail înregistrate începând din martie 2026, cu actualizări oficiale, componente afectate, durată și informații despre rezolvare.

    Înapoi la starea actuală

    Partial outage on Proton VPN servers in Cuba, Honduras, Guatemala and the Dominican Republic

    A început 25 iunie 2026 la 07:30 UTC · 2h 46m

    Pending
    1. 25 iunie 2026 la 07:30 UTCinvestigating

      Some Proton VPN servers in Cuba, Honduras, Guatemala and the Dominican Republic are currently unavailable. We are working with the upstream datacenter in order to solve the issue as soon as possible. We apologize for the inconvenience.

    2. 25 iunie 2026 la 10:16 UTCresolved

      This incident has been resolved.

    Partial outage affecting Proton VPN CH servers only

    A început 24 iunie 2026 la 21:41 UTC · 2h 4m

    OutageIncident major
    1. 24 iunie 2026 la 21:41 UTCidentified

      One of our providers is currently experiencing a partial outage, affecting some of our CH server fleet. The service remains otherwise operational, and we are working on a solution.

    2. 24 iunie 2026 la 22:58 UTCidentified

      A power cut in an upstream datacenter affected some of our Swiss servers. It has been resolved and we are proceeding with restoring the most critical servers.

    3. 24 iunie 2026 la 23:41 UTCmonitoring

      All servers are now booting,

    4. 24 iunie 2026 la 23:45 UTCresolved

      All servers have been restored.

    Investigating sporadic connection reports from a small number of users

    A început 16 iunie 2026 la 12:27 UTC · 51m

    OutageIncident major
    1. 16 iunie 2026 la 12:27 UTCinvestigating

      The team is currently investigating some intermittent connection issues reported by a few of our users for Proton Drive and Mail. We will share any updates here. We apologize for the inconvenience.

    2. 16 iunie 2026 la 12:27 UTCinvestigating

      We are continuing to investigate this issue.

    3. 16 iunie 2026 la 12:38 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 16 iunie 2026 la 13:18 UTCresolved

      We've fixed a brief issue that caused intermittent connection errors for some Proton users. No user data was affected and no emails were lost, and all services are operating normally. We apologize for any inconvenience.

    Service Maintenance, June 18th

    A început 15 iunie 2026 la 13:16 UTC · 2d 17h

    MaintenanceEveniment de mentenanță
    1. 15 iunie 2026 la 13:16 UTCscheduled

      On Thursday, June 18th, between 08:00 am and 09:00 am CEST (UTC +2; EDT -6), we'll conduct scheduled maintenance to strengthen our infrastructure. During that time, Proton Drive users may experience availability issues (e.g., volumes will appear read-only). The maintenance will last up to 2 minutes. Thank you for your understanding!

    2. 18 iunie 2026 la 05:00 UTCscheduled

      Maintenance will begin as scheduled in 60 minutes.

    3. 18 iunie 2026 la 06:00 UTCin_progress

      Scheduled maintenance is currently in progress. We will provide updates as necessary.

    4. 18 iunie 2026 la 07:00 UTCcompleted

      The scheduled maintenance has been completed.

    Service Maintenance, June 4th

    A început 3 iunie 2026 la 10:12 UTC · 20h 48m

    MaintenanceEveniment de mentenanță
    1. 3 iunie 2026 la 10:12 UTCscheduled

      On Thursday, June 4th, between 08:00 am and 09:00 am CEST (UTC +2; EDT -6), we'll conduct scheduled maintenance to strengthen our infrastructure. During that time, Proton Mail users may experience availability issues (e.g., mailboxes will appear read-only). The maintenance will last up to 2 minutes.

    2. 4 iunie 2026 la 05:00 UTCscheduled

      Maintenance will begin as scheduled in 60 minutes.

    3. 4 iunie 2026 la 06:00 UTCin_progress

      Scheduled maintenance is currently in progress. We will provide updates as necessary.

    4. 4 iunie 2026 la 07:00 UTCcompleted

      The scheduled maintenance has been completed.

    Service Maintenance, May 29th

    A început 27 mai 2026 la 14:19 UTC · 1d 16h

    MaintenanceEveniment de mentenanță
    1. 27 mai 2026 la 14:19 UTCscheduled

      On Friday, May 29th, between 08:00 am and 09:00 am CEST (UTC +2; EDT -6), we'll conduct scheduled maintenance to strengthen our infrastructure. During this time, Proton Drive users may experience availability issues (e.g., volumes will appear read-only). The maintenance will last up to 2 minutes. Thank you for your understanding!

    2. 29 mai 2026 la 05:00 UTCscheduled

      Maintenance will begin as scheduled in 60 minutes.

    3. 29 mai 2026 la 06:00 UTCin_progress

      Scheduled maintenance is currently in progress. We will provide updates as necessary.

    4. 29 mai 2026 la 07:00 UTCcompleted

      The scheduled maintenance has been completed.

    Server outage on Proton VPN servers in Andorra

    A început 20 mai 2026 la 11:25 UTC · 2h 37m

    Pending
    1. 20 mai 2026 la 11:25 UTCinvestigating

      Proton VPN servers in Andorra are currently unavailable. We are working with the upstream datacenter in order to solve the issue as soon as possible. We apologize for the inconvenience.

    2. 20 mai 2026 la 14:01 UTCresolved

      This incident has been resolved.

    Proton VPN issue affecting Windows 7 users

    A început 15 mai 2026 la 20:47 UTC · 1d 0h

    IssuesIncident minor
    1. 15 mai 2026 la 20:47 UTCinvestigating

      We are currently investigating an issue impacting Proton VPN desktop app users only on Windows 7. If you are affected and unable to establish a connection, setting up a manual WireGuard connection should work instead: https://protonvpn.com/support/wireguard-configurations

    2. 16 mai 2026 la 10:45 UTCmonitoring

      The issue has been identified, and a fix has been implemented. We are monitoring the situation to ensure it is fully resolved.

    3. 17 mai 2026 la 01:36 UTCresolved

      The issue is completely resolved. There are no further problems on Windows 7.

    Server outage on Proton VPN servers in the District Of Columbia

    A început 7 mai 2026 la 14:23 UTC · 5d 17h

    Pending
    1. 7 mai 2026 la 14:23 UTCinvestigating

      Proton VPN servers in the District Of Columbia are currently unavailable. We are working with the upstream datacenter in order to solve the issue as soon as possible. We apologize for the inconvenience.

    2. 13 mai 2026 la 08:08 UTCresolved

      This incident has been resolved.

    Proton VPN port-forwarding functionality degraded in Canada

    A început 1 mai 2026 la 07:54 UTC · 1h 59m

    IssuesIncident minor
    1. 1 mai 2026 la 07:54 UTCinvestigating

      We are investigating reporting that port-forwarding is not fully functional on part of the Proton VPN infrastructure. Our team is investigating.

    2. 1 mai 2026 la 08:21 UTCidentified

      The issue affects specifically Canadian servers. Port-forwarding is working on any other country supporting it.

    3. 1 mai 2026 la 09:52 UTCresolved

      The faulty component responsible for the failures of Port Forwarding on Canadian servers has been reverted to a working version.

    Server outage in Cambodia and Vietnam

    A început 29 aprilie 2026 la 08:18 UTC · 56d 23h

    MaintenanceEveniment de mentenanță
    1. 29 aprilie 2026 la 08:18 UTCscheduled

      Proton VPN servers in Cambodia and Vietnam are currently unavailable. We are working with the upstream datacenter in order to solve the issue as soon as possible. We apologize for the inconvenience.

    2. 29 aprilie 2026 la 08:19 UTCin_progress

      Scheduled maintenance is currently in progress. We will provide updates as necessary.

    3. 29 aprilie 2026 la 08:53 UTCin_progress

      Scheduled maintenance is still in progress. We will provide updates as necessary.

    4. 29 aprilie 2026 la 13:12 UTCcompleted

      The scheduled maintenance has been completed.

    Service Maintenance, April 23rd

    A început 22 aprilie 2026 la 08:47 UTC · 63d 12h

    MaintenanceEveniment de mentenanță
    1. 22 aprilie 2026 la 08:47 UTCscheduled

      On Thursday, April 23rd, between 8:00 am and 9:00 am CEST (UTC +2; EDT -6), we'll conduct scheduled maintenance to strengthen our infrastructure. For up to 30 seconds during this time, Proton Meet will be unavailable; additionally, some Mail and Drive users may experience availability issues (e.g., inbox or drive appearing read-only, or may experience temporary login issues for Proton services). Thank you for your understanding!

    2. 23 aprilie 2026 la 05:00 UTCscheduled

      Maintenance will begin as scheduled in 60 minutes.

    3. 23 aprilie 2026 la 06:00 UTCin_progress

      Scheduled maintenance is currently in progress. We will provide updates as necessary.

    4. 23 aprilie 2026 la 07:00 UTCcompleted

      The scheduled maintenance has been completed.

    Service Maintenance, April 9th

    A început 7 aprilie 2026 la 16:51 UTC · 69d 19h

    MaintenanceEveniment de mentenanță
    1. 7 aprilie 2026 la 16:51 UTCscheduled

      on Thursday, April 9th, between 8:00 am and 9:00 am CEST (UTC +2; EDT -6), we'll conduct scheduled maintenance to strengthen our infrastructure. For up to 60 seconds during this time, Mail users may experience availability issues (their mailbox will appear read-only). Thank you for your understanding!

    2. 9 aprilie 2026 la 05:00 UTCscheduled

      Maintenance will begin as scheduled in 60 minutes.

    3. 9 aprilie 2026 la 06:00 UTCin_progress

      Scheduled maintenance is currently in progress. We will provide updates as necessary.

    4. 9 aprilie 2026 la 07:32 UTCcompleted

      The scheduled maintenance has been completed.

    Server outage on ProtonVPN server in Bangladesh

    A început 24 martie 2026 la 14:00 UTC · 16d 1h

    Pending
    1. 24 martie 2026 la 14:00 UTCinvestigating

      Proton VPN servers in Bangladesh are currently unavailable. We are working with the upstream datacenter in order to solve the issue as soon as possible. We apologize for the inconvenience.

    2. 9 aprilie 2026 la 15:07 UTCresolved

      This incident has been resolved.