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    Istoricul incidentelor Proxyrack

    50 incidente Proxyrack înregistrate începând din august 2019, cu actualizări oficiale, componente afectate, durată și informații despre rezolvare.

    Înapoi la starea actuală

    USA Datacenter Proxies service issue

    A început 26 mai 2026 la 05:47 UTC · 2h 10m

    IssuesIncident minor
    Componente afectate
    USA Rotating
    1. 26 mai 2026 la 05:47 UTCinvestigating

      We are currently investigating the issue

    2. 26 mai 2026 la 06:52 UTCmonitoring

      Performance is looking more stable

    3. 26 mai 2026 la 07:57 UTCresolved

      This incident has been resolved.

    MegaProxy Rotating service issue

    A început 26 mai 2026 la 05:47 UTC · 2h 9m

    Pending
    Componente afectate
    Unmetered Residential
    1. 26 mai 2026 la 05:47 UTCinvestigating

      We are currently investigating the issue

    2. 26 mai 2026 la 06:54 UTCmonitoring

      Performance is looking more stable

    3. 26 mai 2026 la 07:56 UTCresolved

      This incident has been resolved.

    Mixed Datacenter Proxies service issue

    A început 26 mai 2026 la 05:47 UTC · 2h 9m

    IssuesIncident minor
    Componente afectate
    Global Rotating
    1. 26 mai 2026 la 05:47 UTCinvestigating

      We are currently investigating the issue

    2. 26 mai 2026 la 06:52 UTCmonitoring

      Performance is looking more stable

    3. 26 mai 2026 la 07:56 UTCresolved

      This incident has been resolved.

    Premium Residential Proxies service issue

    A început 26 mai 2026 la 05:46 UTC · 2h 10m

    Pending
    Componente afectate
    Premium Residential
    1. 26 mai 2026 la 06:05 UTCinvestigating

      We are currently investigating the issue

    2. 26 mai 2026 la 06:58 UTCmonitoring

      Performance is looking more stable

    3. 26 mai 2026 la 07:56 UTCresolved

      This incident has been resolved.

    Premium Residential Proxies service issue

    A început 22 mai 2026 la 08:54 UTC · 3h 36m

    IssuesIncident minor
    Componente afectate
    Premium Residential
    1. 22 mai 2026 la 08:54 UTCinvestigating

      We are currently investigating the issue

    2. 22 mai 2026 la 10:00 UTCmonitoring

      Performance is looking more stable

    3. 22 mai 2026 la 12:30 UTCresolved

      This incident has been resolved. Was a once off hiccup with the DNS.

    MegaProxy Rotating service issue

    A început 14 mai 2026 la 14:52 UTC · 9h 41m

    OutageIncident major
    Componente afectate
    Unmetered Residential
    1. 14 mai 2026 la 14:52 UTCinvestigating

      We are currently investigating the issue

    2. 14 mai 2026 la 15:53 UTCmonitoring

      Performance is looking more stable

    3. 15 mai 2026 la 00:33 UTCresolved

      Datacenter has reported that the issues are resolved and they will continue monitoring.

    4. 15 mai 2026 la 01:55 UTCpostmortem

      The issues over the past 48 hours were all related to our datacenter and unfortunately out of our control. This was their response: > `Ok we were able to track down the events, yesterday there was a power issue in the datacenter and this morning one of our fibers went down. We have turned on a new port with a new carrier inside that DC to avoid this ever happening again.` ‌ We will be looking at new options for redundancy to prevent this in the future.

    Premium Residential Proxies service issue

    A început 14 mai 2026 la 07:20 UTC · 28m

    OutageIncident critic
    Componente afectate
    Premium Residential
    1. 14 mai 2026 la 07:20 UTCinvestigating

      We are currently investigating the issue

    2. 14 mai 2026 la 07:48 UTCresolved

      Resolving duplicate incident for this component.

    3. 15 mai 2026 la 01:56 UTCpostmortem

      The issues over the past 48 hours were all related to our datacenter and unfortunately out of our control. This was their response: > `Ok we were able to track down the events, yesterday there was a power issue in the datacenter and this morning one of our fibers went down. We have turned on a new port with a new carrier inside that DC to avoid this ever happening again.` ‌ We will be looking at new options for redundancy to prevent this in the future.

    Network issue with datacenter

    A început 14 mai 2026 la 03:23 UTC · 1h 54m

    OutageIncident major
    Componente afectate
    Premium ResidentialUnmetered ResidentialUSA RotatingPrivate ResidentialGlobal RotatingStatic USA Proxies
    1. 14 mai 2026 la 03:23 UTCinvestigating

      There appears to be an ongoing power / network issue with the datacenter we use - http://rackdog.com/ They are aware of this and are trying to fix it asap. We do apologise for this irregular downtime.

    2. 14 mai 2026 la 04:20 UTCinvestigating

      We are continuing to investigate this issue.

    3. 14 mai 2026 la 05:17 UTCresolved

      Working as expected now.

    4. 15 mai 2026 la 01:57 UTCpostmortem

      The issues over the past 48 hours were all related to our datacenter and unfortunately out of our control. This was their response: > `Ok we were able to track down the events, yesterday there was a power issue in the datacenter and this morning one of our fibers went down. We have turned on a new port with a new carrier inside that DC to avoid this ever happening again.` ‌ We will be looking at new options for redundancy to prevent this in the future.

    Test incident

    A început 14 mai 2026 la 01:10 UTC · 1h 28m

    Pending
    Componente afectate
    Website
    1. 14 mai 2026 la 01:10 UTCinvestigating

      We are currently investigating this issue.

    2. 14 mai 2026 la 02:38 UTCresolved

      Test completed

    Connection issues with Premium Residential proxies

    A început 19 noiembrie 2024 la 13:55 UTC · 1h 16m

    OutageIncident major
    Componente afectate
    Premium Residential
    1. 19 noiembrie 2024 la 13:55 UTCinvestigating

      We are currently investigating this issue.

    2. 19 noiembrie 2024 la 14:30 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 19 noiembrie 2024 la 15:11 UTCresolved

      This incident has been resolved.

    Static USA Datacenter Downtime

    A început 28 august 2024 la 16:49 UTC · 0m

    Pending
    Componente afectate
    Static USA Proxies
    1. 28 august 2024 la 16:49 UTCresolved

      There were a few hours of downtime with Static USA Datacenter proxies today. This issue has already been resolved and our team is monitoring the service to make sure that the proxies continue to work as normal.

    Private & Premium performance issues

    A început 27 aprilie 2022 la 10:04 UTC · 12h 8m

    Pending
    Componente afectate
    Premium ResidentialPrivate Residential
    1. 27 aprilie 2022 la 10:04 UTCmonitoring

      There has been bursts of poor performance over the past few days and here is a quick update; One of the datacenters we use decided to suspend 30+ of our servers for almost no apparent reason and then re-enabled them once they realized they made a mistake. Then our orchestration software started to stack our processes on just a few servers instead of spreading it evenly. This all resulted in bursts of poor performance over the past few days. Everything is running much smoother now and we're continuing to monitor for any further disruptions. We really appreciate everyones support and will be utilizing multiple datacenters moving forward to prevent these kinds of disruptions in the future.

    2. 27 aprilie 2022 la 22:12 UTCresolved

      This incident has been resolved.

    Unmetered Residential - Performance Issues

    A început 17 martie 2022 la 02:22 UTC · 3h 8m

    IssuesIncident minor
    Componente afectate
    Unmetered Residential
    1. 17 martie 2022 la 02:22 UTCinvestigating

      We are currently investigating this issue.

    2. 17 martie 2022 la 05:30 UTCresolved

      This issue has been resolved.

    Unmetered Residential - Connection Issues

    A început 4 martie 2022 la 06:12 UTC · 6h 2m

    OutageIncident critic
    Componente afectate
    Unmetered Residential
    1. 4 martie 2022 la 06:12 UTCinvestigating

      We are currently investigating this issue. You may experience intermediate connection issues or not be able to connect to Unmetered Residential proxies.

    2. 4 martie 2022 la 06:15 UTCinvestigating

      We are continuing to investigate this issue.

    3. 4 martie 2022 la 07:50 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 4 martie 2022 la 12:14 UTCresolved

      This incident has been resolved.

    Unmetered Residential - Connection Errors

    A început 17 decembrie 2021 la 05:05 UTC · 2h 36m

    OutageIncident major
    Componente afectate
    Unmetered Residential
    1. 17 decembrie 2021 la 05:05 UTCinvestigating

      We are currently investigating this issue.

    2. 17 decembrie 2021 la 07:41 UTCresolved

      This incident has been resolved.

    Premium Residential - Issue processing requests

    A început 14 mai 2021 la 07:31 UTC · 2h 2m

    OutageIncident critic
    Componente afectate
    Premium Residential
    1. 14 mai 2021 la 07:31 UTCinvestigating

      We are currently investigating this issue.

    2. 14 mai 2021 la 07:43 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 14 mai 2021 la 07:46 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 14 mai 2021 la 09:33 UTCresolved

      This incident has been resolved.

    Megaproxy increased response time

    A început 22 decembrie 2020 la 19:27 UTC · 2h 6m

    IssuesIncident minor
    Componente afectate
    Unmetered Residential
    1. 22 decembrie 2020 la 19:27 UTCinvestigating

      We are currently investigating this issue.

    2. 22 decembrie 2020 la 21:33 UTCresolved

      This incident has been resolved.

    USA Datacenter Proxies service issue

    A început 27 septembrie 2020 la 03:06 UTC · 37m

    OutageIncident critic
    Componente afectate
    USA Rotating
    1. 27 septembrie 2020 la 03:06 UTCinvestigating

      We are currently investigating the issue

    2. 27 septembrie 2020 la 03:13 UTCmonitoring

      A fix has been implemented and we are monitoring the results

    3. 27 septembrie 2020 la 03:43 UTCresolved

      This incident has been resolved.

    Premium Residential Proxies service issue

    A început 11 iulie 2020 la 04:52 UTC · 2h 23m

    OutageIncident critic
    Componente afectate
    Premium Residential
    1. 11 iulie 2020 la 04:52 UTCinvestigating

      We are currently investigating the issue

    2. 11 iulie 2020 la 07:15 UTCresolved

      This incident has been resolved.

    Private Residential Proxies service issue

    A început 8 iulie 2020 la 09:50 UTC · 1h 19m

    OutageIncident critic
    Componente afectate
    Private Residential
    1. 8 iulie 2020 la 09:50 UTCinvestigating

      We are currently investigating the issue

    2. 8 iulie 2020 la 11:09 UTCinvestigating

      We are continuing to investigate this issue.

    3. 8 iulie 2020 la 11:09 UTCresolved

      This incident has been resolved.