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    Istoricul incidentelor Quantify Technologies

    13 incidente Quantify Technologies înregistrate începând din martie 2020, cu actualizări oficiale, componente afectate, durată și informații despre rezolvare.

    Înapoi la starea actuală

    App in Jira does not respond

    A început 14 noiembrie 2023 la 15:55 UTC · 4h 41m

    OutageIncident major
    Componente afectate
    Quantify Frontend
    1. 14 noiembrie 2023 la 15:55 UTCinvestigating

      The app in Jira doesn't load. Backend services operate in normal mode. No data loss is expected.

    2. 14 noiembrie 2023 la 17:19 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 14 noiembrie 2023 la 20:36 UTCresolved

      This incident has been resolved.

    Incorrect subscription status

    A început 19 septembrie 2023 la 21:26 UTC · 18h 56m

    IssuesIncident minor
    Componente afectate
    Quantify Frontend
    1. 19 septembrie 2023 la 21:26 UTCinvestigating

      We are currently investigating this issue.

    2. 19 septembrie 2023 la 21:59 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 20 septembrie 2023 la 05:04 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 20 septembrie 2023 la 16:22 UTCresolved

      This incident has been resolved.

    App pages don't respond

    A început 4 aprilie 2023 la 23:54 UTC · 2h 3m

    OutageIncident major
    Componente afectate
    Quantify Backend
    1. 4 aprilie 2023 la 23:54 UTCinvestigating

      We are currently investigating this issue.

    2. 5 aprilie 2023 la 01:57 UTCresolved

      This incident has been resolved.

    Outage

    A început 14 septembrie 2022 la 09:00 UTC · 11h 0m

    OutageIncident major
    Componente afectate
    Quantify Frontend
    1. 14 septembrie 2022 la 17:53 UTCinvestigating

      We are currently investigating this issue.

    2. 14 septembrie 2022 la 18:31 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 14 septembrie 2022 la 18:31 UTCmonitoring

      We are continuing to monitor for any further issues.

    4. 14 septembrie 2022 la 20:00 UTCresolved

      This incident has been resolved.

    Database outage

    A început 16 august 2021 la 21:12 UTC · 9d 5h

    OutageIncident major
    Componente afectate
    Quantify BackendQuantify Frontend
    1. 16 august 2021 la 21:12 UTCidentified

      The issue has been identified and a fix is being implemented.

    2. 17 august 2021 la 01:59 UTCidentified

      We are continuing to work on a fix for this issue.

    3. 17 august 2021 la 03:22 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 18 august 2021 la 02:26 UTCmonitoring

      We are continuing to monitor for any further issues.

    5. 19 august 2021 la 17:23 UTCmonitoring

      Mitigation activities are still in progress.

    6. 23 august 2021 la 16:39 UTCmonitoring

      We've made good progress over the weekend with a number of optimizations and reduced the backlog of data processing. However, service remains in the downgraded state with some potential interruptions.

    7. 26 august 2021 la 02:18 UTCresolved

      This incident has been resolved.

    Service Temporarily Unavailable

    A început 24 mai 2021 la 22:29 UTC · 5h 40m

    OutageIncident critic
    Componente afectate
    Quantify Frontend
    1. 24 mai 2021 la 22:29 UTCinvestigating

      We are currently investigating this issue.

    2. 24 mai 2021 la 22:54 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 25 mai 2021 la 03:49 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 25 mai 2021 la 04:09 UTCresolved

      This incident has been resolved.

    App is unresponsive

    A început 2 martie 2021 la 22:44 UTC · 1h 57m

    OutageIncident major
    Componente afectate
    Quantify BackendQuantify Frontend
    1. 2 martie 2021 la 22:44 UTCinvestigating

      We are currently investigating this issue.

    2. 3 martie 2021 la 00:05 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 3 martie 2021 la 00:38 UTCidentified

      We are continuing to work on a fix for this issue.

    4. 3 martie 2021 la 00:41 UTCresolved

      The issue was caused by the cloud firewall that started blocking traffic. Firewall rules were updated with further investigation of the root cause.

    Static assets don't load in some environments

    A început 4 ianuarie 2021 la 21:18 UTC · 19h 51m

    IssuesIncident minor
    Componente afectate
    Quantify Frontend
    1. 4 ianuarie 2021 la 21:18 UTCinvestigating

      We are currently investigating this issue.

    2. 5 ianuarie 2021 la 02:16 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 5 ianuarie 2021 la 02:43 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 5 ianuarie 2021 la 17:09 UTCresolved

      This incident has been resolved.

    Delayed data processing

    A început 10 noiembrie 2020 la 04:12 UTC · 12h 30m

    IssuesIncident minor
    Componente afectate
    Quantify Backend
    1. 10 noiembrie 2020 la 04:12 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    2. 10 noiembrie 2020 la 16:42 UTCresolved

      This incident has been resolved.

    High number of errors

    A început 3 august 2020 la 18:39 UTC · 18h 9m

    IssuesIncident minor
    Componente afectate
    Quantify Backend
    1. 3 august 2020 la 18:39 UTCinvestigating

      We are currently investigating this issue.

    2. 4 august 2020 la 00:46 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 4 august 2020 la 12:48 UTCresolved

      This incident has been resolved.

    Delayed data processing due to data migration

    A început 9 iunie 2020 la 19:22 UTC · 2d 23h

    Pending
    Componente afectate
    Quantify Backend
    1. 9 iunie 2020 la 19:22 UTCmonitoring

      This is a planned operation. Apologies for the inconvenience.

    2. 12 iunie 2020 la 18:55 UTCresolved

      This incident has been resolved.

    Backend data processing is delayed

    A început 7 aprilie 2020 la 23:46 UTC · 6h 29m

    IssuesIncident minor
    Componente afectate
    Quantify Backend
    1. 7 aprilie 2020 la 23:46 UTCinvestigating

      We are currently investigating this issue.

    2. 8 aprilie 2020 la 04:00 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 8 aprilie 2020 la 19:30 UTCresolved

      This incident has been resolved.

    Issues with DNS

    A început 16 martie 2020 la 05:26 UTC · 19m

    OutageIncident major
    Componente afectate
    Quantify BackendQuantify Frontend
    1. 16 martie 2020 la 05:26 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    2. 16 martie 2020 la 19:36 UTCresolved

      This incident has been resolved.