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    Istoricul incidentelor Quickbooks

    58 incidente Quickbooks înregistrate începând din decembrie 2023, cu actualizări oficiale, componente afectate, durată și informații despre rezolvare.

    Înapoi la starea actuală

    Tranzacții Duplicate care afectează unii clienți de plăți și plăți

    A început 16 septembrie 2026 la 17:30 UTC · 5h 32m

    Pending
    Componente afectate
    United StatesUnited States
    1. 16 septembrie 2026 la 17:30 UTCmonitoring

      Suntem conștienți că unii clienți se confruntă cu tranzacții duplicate în Payroll și plăți. Echipele noastre lucrează activ pentru a rezolva această problemă și corecta orice tranzacții duplicate. Dacă aveţi întrebări sau aveţi nevoie de ajutor imediat, vizitaţi intuit.com/support. Ne pare rău pentru întrerupere și aprecia răbdarea în timp ce facem acest drept.

    2. 16 septembrie 2026 la 17:31 UTCmonitoring

      Continuăm să monitorizăm orice alte probleme.

    3. 16 septembrie 2026 la 23:02 UTCresolved

      Această problemă este rezolvată. Au fost contactaţi clienţii plăţilor şi plăţilor. Rambursările tranzacțiilor duplicat sunt prelucrate. Ne pare rău pentru deranj şi vă apreciem răbdarea.

    Traducere automată din actualizarea oficială a incidentului.

    Unii utilizatori pot întâlni probleme atunci când încearcă să se logheze la cărți rapide Online

    A început 1 septembrie 2026 la 20:56 UTC · 7h 24m

    OutageIncident major
    Componente afectate
    EMEAAPACUnited StatesCanada
    1. 1 septembrie 2026 la 20:56 UTCinvestigating

      Investigăm o problemă care afectează logările QBO. Unii utilizatori pot vedea, de asemenea, erori în timpul utilizării diferitelor caracteristici din interiorul aplicației. Echipa noastră de inginerie este activ de lucru pentru a rezolva acest lucru, și vom împărtăși actualizări ca acestea devin disponibile. Ne cerem scuze pentru deranj.

    2. 1 septembrie 2026 la 22:20 UTCinvestigating

      Continuăm să investigăm această problemă.

    3. 2 septembrie 2026 la 04:16 UTCidentified

      Echipa noastră de ingineri şi-a dat seama de cauza principală a problemei şi un fix este în desfăşurare, vedem deja recuperare în sistemele noastre şi în curând serviciul va fi restaurat complet. Vom partaja actualizările pe măsură ce acestea devin disponibile. Ne cerem scuze pentru deranjul cauzat şi vă mulţumim pentru răbdare.

    4. 2 septembrie 2026 la 04:19 UTCresolved

      Problema a fost rezolvată și confirmăm redresarea sistemului în toate regiunile. Ne cerem scuze pentru deranjul cauzat şi vă mulţumim pentru răbdare.

    Traducere automată din actualizarea oficială a incidentului.

    Unii utilizatori QuickBooks primesc erori și nu pot vizualiza tranzacții atunci când caută.

    A început 31 august 2026 la 18:26 UTC · 2h 4m

    IssuesIncident minor
    Componente afectate
    United States
    1. 31 august 2026 la 18:26 UTCinvestigating

      Investigăm în prezent cauza erorilor în căutarea sau vizualizarea tranzacțiilor.

    2. 31 august 2026 la 18:27 UTCinvestigating

      Investigăm o problemă care afectează căutarea. Unii utilizatori pot vedea erori sau nu pot găsi date adăugate recent. Echipa noastră de inginerie este activ de lucru pentru a rezolva acest lucru, și vom împărtăși actualizări ca acestea devin disponibile. Ne cerem scuze pentru deranj.

    3. 31 august 2026 la 20:30 UTCresolved

      Problemele de căutare care afectează QuickBooks au fost rezolvate. Continuăm să monitorizăm recuperarea completă. Mulţumesc pentru răbdare

    Traducere automată din actualizarea oficială a incidentului.

    Comment

    A început 19 august 2026 la 14:30 UTC · 2h 23m

    OutageIncident major
    Componente afectate
    EMEAUnited StatesCanada
    1. 19 august 2026 la 14:30 UTCinvestigating

      Suntem conștienți de faptul că unii clienți se confruntă cu latență atunci când utilizați QuickBooks Online. Echipa noastră de inginerie investighează în mod activ problema pentru a identifica cauza principală și a restabili performanța normală cât mai repede posibil. Apreciem răbdarea dumneavoastră și vă vom oferi actualizări suplimentare pe măsură ce mai multe informații devin disponibile.

    2. 19 august 2026 la 16:13 UTCmonitoring

      Problema latenţei cu QuickBooks a fost rezolvată. Echipa de Inginerie a implementat un fix şi continuă să monitorizeze recuperarea completă

    3. 19 august 2026 la 16:54 UTCresolved

      Mai devreme astăzi, unii utilizatori au avut probleme cu QuickBooks Online (QBO). Echipele noastre au identificat şi rezolvat problema de bază. Toate serviciile sunt acum restaurate şi funcţionează normal. Apreciem înţelegerea şi răbdarea ta.

    Traducere automată din actualizarea oficială a incidentului.

    HMRC service interruption affecting some Making Tax Digital (MTD) for Income Tax submissions in QuickBooks Online

    A început 5 august 2026 la 13:20 UTC · 4h 26m

    IssuesIncident minor
    Componente afectate
    EMEA
    1. 5 august 2026 la 13:20 UTCinvestigating

      We're aware of an HMRC service interruption affecting some MTD for Income Tax submissions, which may cause rejected submissions. As a result, you may experience higher than normal wait times. We're monitoring this closely and apologise for any inconvenience. No action is required from you, and there are no penalties for late quarterly updates in the 2026–27 tax year. If your query relates to anything else, please stay on the line for the next available expert.

    2. 5 august 2026 la 17:43 UTCmonitoring

      HMRC service interruption We're currently experiencing connection issues that may affect some MTD for Income Tax submissions. You may notice: Incorrect tax period dates listed on your obligations, causing HMRC to reject submissions A repeated "reauthorise with HMRC" request that loops even after reconnecting. We are monitoring the situation closely and will update this banner as soon as the issue is resolved. No action is required from you. There are no penalties for late quarterly updates in the 2026–27 tax year. HMRC guidance.

    3. 5 august 2026 la 17:43 UTCmonitoring

      We are continuing to monitor for any further issues.

    4. 5 august 2026 la 17:46 UTCresolved

      HMRC service interruption We're currently experiencing connection issues that may affect some MTD for Income Tax submissions. You may notice: Incorrect tax period dates listed on your obligations, causing HMRC to reject submissions A repeated "reauthorise with HMRC" request that loops even after reconnecting. We are monitoring the situation closely and will update this banner as soon as the issue is resolved. No action is required from you. There are no penalties for late quarterly updates in the 2026–27 tax year. HMRC guidance.

    Name

    A început 8 iulie 2026 la 13:08 UTC · 3h 17m

    OutageIncident major
    Componente afectate
    EMEAAPACUnited StatesCanadaLATAM
    1. 8 iulie 2026 la 13:08 UTCinvestigating

      Suntem conştienţi că unii clienţi se confruntă cu probleme de conectare cu QuickBooks Online. Echipa noastră de inginerie investighează activ pentru a identifica și rezolva cauza rădăcină

    2. 8 iulie 2026 la 13:09 UTCinvestigating

      Continuăm să investigăm această problemă.

    3. 8 iulie 2026 la 15:07 UTCmonitoring

      Problema de conectare cu QuickBooks a fost rezolvată. Echipa de Inginerie a implementat un fix şi continuă să monitorizeze recuperarea completă

    4. 8 iulie 2026 la 15:07 UTCmonitoring

      Continuăm să monitorizăm orice alte probleme.

    5. 8 iulie 2026 la 16:25 UTCresolved

      Acest incident a fost rezolvat.

    Traducere automată din actualizarea oficială a incidentului.

    Resolved - Unable to Save Transactions

    A început 18 iunie 2026 la 18:09 UTC · 0m

    Pending
    Componente afectate
    Canada
    1. 18 iunie 2026 la 18:09 UTCresolved

      We have resolved the issue affecting users' ability to save invoices and transactions. Some users were experiencing an error related to sales tax when attempting to save. We apologize for any inconvenience this may have caused.

    QuickBooks Desktop Payroll updates returning Internet connection error

    A început 15 iunie 2026 la 14:54 UTC · 3h 24m

    IssuesIncident minor
    Componente afectate
    United States
    1. 15 iunie 2026 la 14:54 UTCinvestigating

      Engineers are aware of the issue and it is in the process of being prioritized/investigated. Although this is being actively looked at, we do not have an ETA for resolution at this time.

    2. 15 iunie 2026 la 16:45 UTCinvestigating

      We're currently investigating an issue that may be affecting some of our services. We appreciate your patience as we work to identify and resolve the problem. We'll provide another update as soon as we have more information.

    3. 15 iunie 2026 la 16:47 UTCmonitoring

      A fix has been implemented and we are monitoring the results. We’ll share any additional updates as soon as we learn more. We apologize for the inconvenience and hope to get everything up and running soon.

    4. 15 iunie 2026 la 18:18 UTCresolved

      Our teams have identified and resolved the underlying problem. All services are now restored and functioning normally. We appreciate your understanding and patience.

    QuickBooks Online Payroll - Intermittent Issue

    A început 12 mai 2026 la 19:49 UTC · 1h 11m

    IssuesIncident minor
    Componente afectate
    United StatesCanada
    1. 12 mai 2026 la 19:49 UTCinvestigating

      We're currently investigating an issue that may be affecting some of our services. We appreciate your patience as we work to identify and resolve the problem. We'll provide another update as soon as we have more information

    2. 12 mai 2026 la 20:14 UTCinvestigating

      We are continuing to investigate this issue.

    3. 12 mai 2026 la 20:54 UTCmonitoring

      A fix has been implemented and we are monitoring the results. We apologize for the inconvenience and hope to get everything up and running soon.

    4. 12 mai 2026 la 21:00 UTCresolved

      Our teams have resolved the issue, and users should now be able to run through QuickBooks Payroll functions. Thank you for your patience as we worked to resolve this issue.

    Unable to access Expense Transactions menu

    A început 27 aprilie 2026 la 14:50 UTC · 1h 30m

    Pending
    Componente afectate
    EMEAUnited StatesCanada
    1. 27 aprilie 2026 la 14:50 UTCinvestigating

      Some customers are seeing an error when attempting to access the Expense Transactions page. We are aware of the issue and are attempting to fix it. We’ll share updates as soon as we learn more. We apologize for the inconvenience and hope to get everything up and running soon.

    2. 27 aprilie 2026 la 16:21 UTCresolved

      This incident has been resolved.

    Investigating: Issues with Tax Calculation

    A început 2 martie 2026 la 18:05 UTC · 1h 15m

    Pending
    Componente afectate
    EMEAAPACUnited StatesCanadaLATAM
    1. 2 martie 2026 la 18:05 UTCinvestigating

      We are aware that taxes are currently not being applied to transactions. Our team is investigating the cause and working on a fix.

    2. 2 martie 2026 la 19:20 UTCresolved

      This incident has been resolved.

    Unable to use multiple features in QuickBooksOnline

    A început 24 februarie 2026 la 03:35 UTC · 5h 1m

    OutageIncident major
    Componente afectate
    EMEAAPACUnited StatesCanadaLATAM
    1. 24 februarie 2026 la 03:35 UTCinvestigating

      We are currently investigating the issue.

    2. 24 februarie 2026 la 05:32 UTCinvestigating

      Investigating Issues with Transaction Processing and Settings Update: We are currently investigating reports of intermittent failures across our transaction module. Users may experience the following: Company Settings: Pages may fail to load or appear blank. Product/Service Tables: Data may not display correctly within transactions. Tax Calculations: Automatic tax calculations are currently unavailable. Saving Transactions: Users are currently unable to save new or existing transactions. Our engineering team is actively working to identify the root cause. We apologize for the disruption and will provide another update as soon as more information is available.

    3. 24 februarie 2026 la 06:04 UTCinvestigating

      We are continuing to investigate this issue.

    4. 24 februarie 2026 la 07:24 UTCmonitoring

      A fix has been implemented and we're monitoring the results.

    5. 24 februarie 2026 la 08:36 UTCresolved

      We have successfully resolved the technical issues affecting company settings, product tables, tax calculations, and transaction saving. All systems are now operating normally. If you are still experiencing any issues, please try the following: Refresh your browser page. Sign out and sign back into your account. Thank you for your patience while we worked to get things back on track.

    QuickBooks Online Accountant issue accessing clients and being redirected to the login page

    A început 20 ianuarie 2026 la 19:59 UTC · 3h 42m

    Pending
    Componente afectate
    United StatesCanada
    1. 20 ianuarie 2026 la 19:59 UTCinvestigating

      Some accountants are currently unable to access clients in their QuickBooks Online account. We’re aware of this issue and are working to fix it. We’ll share updates as soon as we learn more. We apologize for the inconvenience and hope to get everything up and running soon.

    2. 20 ianuarie 2026 la 22:04 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 20 ianuarie 2026 la 23:42 UTCresolved

      This incident has been resolved.

    Some users may encounter issues when trying to Login to QuickBooks Online.

    A început 5 ianuarie 2026 la 16:33 UTC · 52m

    Pending
    Componente afectate
    EMEAAPACUnited StatesCanadaLATAM
    1. 5 ianuarie 2026 la 16:33 UTCidentified

      We've identified the issue affecting some of our services and are now actively working on a resolution. Thanks for your patience as we work to restore full functionality. We'll provide another update as soon as the fix is in place.

    2. 5 ianuarie 2026 la 17:02 UTCmonitoring

      A fix has been implemented and we are monitoring the results. We’ll share any additional updates as soon as we learn more. We apologize for the inconvenience and hope to get everything up and running soon.

    3. 5 ianuarie 2026 la 17:25 UTCresolved

      Earlier today, some users experienced issues with QuickBooks Online (QBO) features. Our teams have identified and resolved the underlying problem. All services are now restored and functioning normally. We appreciate your understanding and patience.

    QuickBooks Desktop users are encountering an Unrecoverable Error when updating Tax Table 22601 when in multi-user mode

    A început 22 decembrie 2025 la 21:48 UTC · 1d 1h

    IssuesIncident minor
    Componente afectate
    United States
    1. 22 decembrie 2025 la 21:48 UTCidentified

      We have identified an issue causing an Unrecoverable Error when QuickBooks Desktop users are updating Tax Table 22601 when in multi-user mode. To bypass the unrecoverable error please temporarily switch to single-user mode and restart the update. We’ve identified the source of the problem and are working to resolve the issue.

    2. 23 decembrie 2025 la 05:40 UTCmonitoring

      Thank you for your patience as we worked to resolve this issue. To resolve this error please perform a QuickBooks Payroll update: https://quickbooks.intuit.com/learn-support/en-us/help-article/update-products/get-latest-payroll-tax-table-update/L2Sgtt3Gy_US_en_US?uid=mji5m6vy

    3. 23 decembrie 2025 la 23:07 UTCresolved

      After monitoring the solution implemented yesterday we are confident that the issue is resolved. Make sure you download and install the latest QuickBooks program update by going to Help > Update QuickBooks Desktop. You will need to close and reopen QuickBooks after installing the latest release. We thank you again for your understanding and patience.

    Some customers are unable to login in to QuickBooks Online

    A început 18 decembrie 2025 la 10:52 UTC · 4h 36m

    Pending
    Componente afectate
    EMEAAPACUnited StatesCanada
    1. 18 decembrie 2025 la 10:52 UTCinvestigating

      Some customers are currently unable to login in to their QuickBooks Online account. We’re aware of this issue and are working to fix it. We’ll share updates as soon as we learn more. We apologize for the inconvenience and hope to get everything up and running soon.

    2. 18 decembrie 2025 la 14:24 UTCinvestigating

      We are continuing to investigate this issue.

    3. 18 decembrie 2025 la 14:44 UTCmonitoring

      A fix has been implemented and we are monitoring the results

    4. 18 decembrie 2025 la 15:28 UTCresolved

      This incident has been resolved.

    Some customers are unable to view or create Sales Forms in to QuickBooks Online

    A început 3 decembrie 2025 la 15:09 UTC · 1h 23m

    OutageIncident major
    Componente afectate
    United States
    1. 3 decembrie 2025 la 15:09 UTCinvestigating

      Some customers are currently unable to create sales transactions in their QuickBooks Online account. We’re aware of this issue and are working to fix it. We’ll share updates as soon as we learn more. We apologize for the inconvenience and hope to get everything up and running soon.

    2. 3 decembrie 2025 la 15:39 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 3 decembrie 2025 la 15:47 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 3 decembrie 2025 la 16:32 UTCresolved

      This incident has been resolved.

    A subset of customers are unable to access QuickBooks Online Payroll, Workforce, QuickBooks Time and QuickBooks Online

    A început 12 noiembrie 2025 la 20:19 UTC · 41m

    Pending
    Componente afectate
    United States
    1. 12 noiembrie 2025 la 20:19 UTCinvestigating

      What is happening Some customers are reporting that they are unable to access QBO, QB Time, Workforce, or QBOP. Some customers are also seeing a message, "We are currently down for maintenance." in their product. Why is this happening Root cause is still under investigation.

    2. 12 noiembrie 2025 la 20:21 UTCinvestigating

      We are continuing to investigate this issue.

    3. 12 noiembrie 2025 la 20:28 UTCidentified

      The issue has been identified and a fix is being implemented.

    4. 12 noiembrie 2025 la 20:29 UTCidentified

      We are continuing to work on a fix for this issue.

    5. 12 noiembrie 2025 la 20:39 UTCmonitoring

      We’ve implemented a fix that is currently restoring service for most customers. Some users may still experience intermittent access issues while systems fully recover.

    6. 12 noiembrie 2025 la 20:59 UTCresolved

      This incident has been resolved.

    Our phone and chat support are currently experiencing an unexpected service disruption, impacting support to AU and ROW customers.

    A început 10 octombrie 2025 la 03:46 UTC · 2h 18m

    IssuesIncident minor
    1. 10 octombrie 2025 la 03:46 UTCmonitoring

      Please be advised that our phone and chat support is temporarily unavailable. Our team is working to restore full service urgently and we apologize for any inconvenience.

    2. 10 octombrie 2025 la 06:04 UTCresolved

      This incident has been resolved.

    Investigating an issue that is impacting Search and Advanced Search function in QuickBooks Online

    A început 8 octombrie 2025 la 17:16 UTC · 2h 7m

    Pending
    Componente afectate
    EMEAAPACUnited StatesCanada
    1. 8 octombrie 2025 la 17:16 UTCinvestigating

      We're currently investigating an issue that may be affecting the Search function in Quickbooks Online. We appreciate your patience as we work to identify and resolve the problem. We'll provide another update as soon as we have more information. In the meantime, the transactions can be found via the Sales or Expense centers rather than using the Search function.

    2. 8 octombrie 2025 la 17:50 UTCidentified

      We've identified the issue affecting the Search function and are now actively working on a resolution. Thanks for your patience as we work to restore full functionality. We'll provide another update as soon as the fix is in place. In the meantime, the transactions can be found via the Sales or Expense centers rather than using the Search function.

    3. 8 octombrie 2025 la 18:34 UTCmonitoring

      A fix has been implemented and we are actively monitoring the results.

    4. 8 octombrie 2025 la 19:23 UTCresolved

      This incident has been resolved.