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    Istoricul incidentelor Reservio

    16 incidente Reservio înregistrate începând din ianuarie 2022, cu actualizări oficiale, componente afectate, durată și informații despre rezolvare.

    Înapoi la starea actuală

    Elevated errors on our platform

    A început 14 iulie 2026 la 19:32 UTC · 0m

    OutageIncident major
    1. 14 iulie 2026 la 21:54 UTCresolved

      We're investigating reports of slow loading and intermittent errors on booking pages. Visitors may have trouble opening a booking page or completing a booking. Managing bookings from the business app may also be affected.

    Payment-related features degraded

    A început 10 ianuarie 2026 la 06:31 UTC · 1h 20m

    IssuesIncident minor
    Componente afectate
    Reservio.cz & Reservio.skBooking PagesReservio for iOS & AndroidReservio.comReservio API
    1. 10 ianuarie 2026 la 07:18 UTCinvestigating

      We are currently experiencing an infrastructure disruption at our infrastructure provider and some payment-related features are currently unavailable, including payment processing. We are actively working on restoring full functionality and will provide another update as soon as we have progress. Estimated time to resolution: within 1 hour. We apologize for the inconvenience and appreciate your patience.

    2. 10 ianuarie 2026 la 07:19 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 10 ianuarie 2026 la 07:22 UTCidentified

      We are continuing to work on a fix for this issue.

    4. 10 ianuarie 2026 la 08:20 UTCresolved

      This incident has been resolved.

    Login and Signup Temporarily Affected

    A început 18 noiembrie 2025 la 12:00 UTC · 2h 42m

    IssuesIncident minor
    Componente afectate
    Booking PagesReservio.com
    1. 18 noiembrie 2025 la 14:06 UTCmonitoring

      We are aware of an issue affecting our login and signup pages. Cloudflare Turnstile, which secures these pages, is currently experiencing downtime or limited availability. This may cause some login or signup attempts to fail. What this means for you: - You may encounter errors when trying to log in or create an account - If you see an error, please wait a few minutes and try again - We are monitoring the situation and will restore full service as soon as possible Alternative solution: - In the meantime, please use our Reservio Business Android/iOS app as an alternative. We apologize for the inconvenience and appreciate your patience. We will update you once the issue is resolved.

    2. 18 noiembrie 2025 la 14:51 UTCresolved

      The login and signup issue has been resolved. Cloudflare Turnstile is back online, and authentication is working normally. You can now log in and create accounts as usual.

    Reservio Outage - DDoS attack on our provider servers

    A început 26 octombrie 2023 la 20:27 UTC · 0m

    Pending
    Componente afectate
    Reservio.cz & Reservio.skBooking PagesReservio for iOS & AndroidReservio.comReservio API
    1. 27 octombrie 2023 la 10:47 UTCresolved

      Unfortunately, our data server provider was attacked by a DDoS attack resulting in non-functioned products like Business App, Booking Website, and our API. We are apologizing for any inconvenience caused.

    Networking problems

    A început 19 aprilie 2023 la 12:05 UTC · 24m

    OutageIncident critic
    Componente afectate
    Reservio.cz & Reservio.skBooking PagesReservio for iOS & AndroidReservio.comReservio API
    1. 19 aprilie 2023 la 12:05 UTCinvestigating

      We are currently investigating this issue.

    2. 19 aprilie 2023 la 12:28 UTCinvestigating

      We are continuing to investigate this issue.

    3. 19 aprilie 2023 la 12:29 UTCresolved

      This incident has been resolved.

    Reservio Outage, 29.11.2022

    A început 29 noiembrie 2022 la 09:33 UTC · 0m

    Pending
    Componente afectate
    Reservio.cz & Reservio.skBooking PagesReservio for iOS & AndroidReservio.comReservio API
    1. 29 noiembrie 2022 la 09:33 UTCresolved

      Unfortunately, we have been experiencing a small infrastructure problem with our API. You could have experienced issues with login, reservation creation, or the long loading time of the website. We are apologizing for any inconvenience caused and we have resolved the issue and taken precautions and steps to prevent this to happen in the future.

    DDoS attack on our data centers

    A început 16 noiembrie 2022 la 10:19 UTC · 3h 6m

    OutageIncident major
    Componente afectate
    Reservio.cz & Reservio.skBooking PagesReservio for iOS & AndroidReservio.comReservio API
    1. 16 noiembrie 2022 la 10:19 UTCinvestigating

      Our data center is currently experiencing DDoS attack (a malicious attempt to disrupt the normal traffic of a targeted server). Our engineering team is already investigating the issue.

    2. 16 noiembrie 2022 la 11:44 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 16 noiembrie 2022 la 12:18 UTCmonitoring

      We are continuing to monitor for any further issues.

    4. 16 noiembrie 2022 la 13:25 UTCresolved

      This incident has been resolved.

    Reservio Outage - DDoS attack on our provider servers

    A început 12 noiembrie 2022 la 23:00 UTC · 0m

    Pending
    1. 22 noiembrie 2022 la 16:11 UTCresolved

      Unfortunately, our data server provider was attacked by a DDoS attack resulting in non-functioned products like the Login page, Booking Website, and our API. You could have experienced a long loading time or error screens. We are apologizing for any inconvenience caused.

    Reservio Outage, 29.10.2022

    A început 29 octombrie 2022 la 14:35 UTC · 0m

    Pending
    1. 22 noiembrie 2022 la 15:44 UTCresolved

      Unfortunately, we were experiencing an elevated level of API errors and infrastructure problems with servers from our provider. This outage affected three of our products - Reservio Mobile App, the Booking Website, and the API. To prevent this from happening again in the future, we took precautions and steps such as better monitoring and alerting system, to ensure a stable workflow of the products. We are apologizing for any caused inconveniences.

    Reservio Outage, 14.06.2022

    A început 14 iunie 2022 la 03:00 UTC · 0m

    Pending
    1. 14 iunie 2022 la 05:29 UTCresolved

      We were experiencing issues with our server hosting provider. Due to their hardware problem, you could have experienced slowness of the website, loading issues, or login issues. We are apologizing for the inconveniences caused and everything should be back to normal.

    Reservio Homepage - Unexpected maintenance plan, 29.4.2022

    A început 29 aprilie 2022 la 15:30 UTC · 0m

    Pending
    1. 29 aprilie 2022 la 16:39 UTCresolved

      Message type: E - Error Message text: Unexpected maintenance plan - Reservio Homepage Due to this maintenance, you could have experienced issues with login to your account, slowness of the website, or loading issues. We are apologizing for the inconvenience and everything should be back in normal.

    Reservio Outage, 29.03.2022

    A început 29 martie 2022 la 16:30 UTC · 0m

    Pending
    1. 5 aprilie 2022 la 06:58 UTCresolved

      We were experiencing issues with our server hosting provider. Due to their hardware problem, you could have experienced slowness of the website, loading issues, or login issues. We are apologizing for the inconveniences caused and everything should be back to normal.

    Data Processing Delays - Reporting Tools Affected

    A început 28 martie 2022 la 00:00 UTC · 0m

    Pending
    1. 29 martie 2022 la 06:59 UTCresolved

      Our data processing infrastructure was running behind which is causing inaccuracies in the reporting tools. No data has been lost and the system should be working without any issues.

    Reservio Outage, 09.03.2022

    A început 9 martie 2022 la 14:50 UTC · 8m

    OutageIncident critic
    Componente afectate
    Booking PagesReservio.com
    1. 9 martie 2022 la 14:54 UTCinvestigating

      We are sorry, but we are experiencing issues with our website. You may experience issues with the loading of the website, login, or website itself. We are apologizing for the inconvenience.

    2. 9 martie 2022 la 15:04 UTCidentified

      We have identified the root of the issue. According to the information from our server hosting provider, there is, unfortunately, a DDoS attack on the servers. They're trying to solve it as soon as possible. We are apologizing for the inconvenience and thank you for your patience.

    3. 9 martie 2022 la 15:35 UTCmonitoring

      Thank you for your patience, everything should be stable now and back online. However, we are still monitoring the issue regarding the attack.

    4. 9 martie 2022 la 19:02 UTCresolved

      This incident has been resolved.

    Reservio Outage, 24.02.2022

    A început 24 februarie 2022 la 08:30 UTC · 0m

    Pending
    1. 3 martie 2022 la 09:01 UTCresolved

      We were experiencing issues with our server hosting provider. Due to their hardware problem, you could have experienced slowness of the website, loading issues, or login issues. We are apologizing for the inconveniences caused and everything should be back in normal.

    Reservio Outage, 10.01.2022

    A început 10 ianuarie 2022 la 00:00 UTC · 0m

    Pending
    1. 24 martie 2022 la 06:22 UTCresolved

      Unfortunately, due to the small glitch in our server hosting provider, we were experiencing a small outage of our services. The whole incident lasted only 1 minute. You could have experienced slow loading of the website, or issues with the login. We apologize for the inconvenience caused.