Istoricul incidentelor Rev

Insights API Outage

A început 8 februarie 2023 la 16:21 UTC 34m

Pending

Componente afectate

Sentiment Analysis APITopic Extraction API

8 februarie 2023 la 16:21 UTCidentified
The issue has been identified and a fix is being implemented.
8 februarie 2023 la 16:45 UTCmonitoring
A fix has been implemented and we are monitoring the results.
8 februarie 2023 la 16:55 UTCresolved
This incident has been resolved.

Delay with Rev Live Captions joining Zoom Meetings

A început 2 februarie 2021 la 16:34 UTC 12h 38m

IssuesIncident minor

Componente afectate

Rev Live Captions for Zoom Meetings

2 februarie 2021 la 16:34 UTCmonitoring
We have identified a Zoom issue causing long delays with Zoom notifying Rev when a Zoom Meeting starts. This causes Rev Live Captions to be significantly delayed when joining Zoom Meetings for many users. Please use the manual kickstart process to start live captions. Details here: https://support.rev.com/hc/en-us/articles/360047290472. This issue is related to delayed notifications from Zoom after a Host joins a Meeting.
2 februarie 2021 la 23:09 UTCmonitoring
We are continuing to monitor for any further issues.
3 februarie 2021 la 05:12 UTCresolved
This incident has been resolved.

Delay with Rev Live Captions joining Zoom Meetings

A început 1 decembrie 2020 la 17:13 UTC 2h 49m

Pending

Componente afectate

Rev Live Captions for Zoom Meetings

1 decembrie 2020 la 17:13 UTCmonitoring
We have identified a Zoom issue causing long delays with Zoom notifying Rev when a Zoom Meeting starts. This causes Rev Live Captions to be significantly delayed when joining Zoom Meetings for many users. Please use the manual kickstart process to start live captions. Details here: https://support.rev.com/hc/en-us/articles/360047290472. This issue is related to delayed notifications from Zoom after a Host joins a Meeting.
1 decembrie 2020 la 20:01 UTCresolved
This incident has been resolved.

Delay with Rev Live Captions joining Zoom Meetings

A început 25 noiembrie 2020 la 20:13 UTC 1d 0h

Pending

Componente afectate

Rev Live Captions for Zoom Meetings

25 noiembrie 2020 la 20:13 UTCmonitoring
We have identified a Zoom issue causing long delays with Zoom notifying Rev when a Zoom Meeting starts. This causes Rev Live Captions to be significantly delayed when joining Zoom Meetings for many users. Please use the manual kickstart process to start live captions. Details here: https://support.rev.com/hc/en-us/articles/360047290472. This issue is related to delayed notifications from Zoom after a Host joins a Meeting.
26 noiembrie 2020 la 20:41 UTCresolved
This incident has been resolved.

Issue affecting live captions joining Zoom Webinars

A început 4 noiembrie 2020 la 22:46 UTC 2h 0m

OutageIncident major

Componente afectate

Rev Live Captions for Zoom Webinars

4 noiembrie 2020 la 22:46 UTCidentified
We have identified an issue preventing live captions from joining some Zoom Webinars. This is not affecting Zoom Meetings.
5 noiembrie 2020 la 00:46 UTCresolved
We have fixed an issue with the Zoom Webinar Live Streaming URL Creator causing issues with live captions joining some Zoom Webinars. To ensure live captions will join your next Webinar, please update your Webinar's Stream URL And Key using the Streaming URL Creator.

Issue with Rev Live Captions joining Zoom Meetings

A început 28 octombrie 2020 la 16:00 UTC 0m

Pending

28 octombrie 2020 la 19:48 UTCresolved
We investigated and resolved a Zoom issue causing issues with Rev Live Captions joining Meetings. Webinars were not affected. The issue centered around the information that Zoom sends Rev when a Meeting starts. We are adding additional protections in place to prevent similar issues in the future.

Delay with Rev Live Captions joining Zoom Meetings

A început 7 octombrie 2020 la 20:33 UTC 2h 14m

IssuesIncident minor

Componente afectate

Rev Live Captions for Zoom Meetings

7 octombrie 2020 la 20:33 UTCmonitoring
We have identified a Zoom issue preventing Rev Live Captions from automatically joining Zoom Meetings for many users. Please use the manual kickstart process to start live captions. Details here: https://support.rev.com/hc/en-us/articles/360047290472. This issue is related to delayed notifications from Zoom after a Host joins a Meeting.
7 octombrie 2020 la 22:47 UTCresolved
This incident has been resolved.

Issue with displaying live captions

A început 1 octombrie 2020 la 19:56 UTC 1h 57m

IssuesIncident minor

Componente afectate

Rev Live Captions for Zoom MeetingsRev Live Captions for Zoom Webinars

1 octombrie 2020 la 19:56 UTCinvestigating
We are investigating an issue with Zoom preventing Rev Live Captions from displaying properly in Zoom Meetings and Webinars. Live captions may be delayed, malformed, or missing altogether.
1 octombrie 2020 la 21:53 UTCresolved
This incident has been resolved.

Delay with Rev Live Captions joining Zoom Meetings

A început 30 septembrie 2020 la 16:00 UTC 4h 40m

IssuesIncident minor

Componente afectate

Rev Live Captions for Zoom Meetings

30 septembrie 2020 la 16:00 UTCmonitoring
Zoom has identified an issue preventing Rev Live Captions from automatically joining Zoom Meetings for many users: https://status.zoom.us/incidents/xk1bz73zgbtj. Please use the manual kickstart process to start live captions. Details here: https://support.rev.com/hc/en-us/articles/360047290472. This issue is related to delayed notifications from Zoom after a Host joins a Meeting.
30 septembrie 2020 la 20:40 UTCresolved
This incident has been resolved.

Rev Live Captions Automatic Joining and Management Pages Down

A început 25 septembrie 2020 la 00:00 UTC 48m

OutageIncident major

Componente afectate

Rev Live Captions for Zoom MeetingsRev Live Captions for Zoom Webinars

25 septembrie 2020 la 00:00 UTCidentified
We are continuing to work on a fix for this issue. (Apologies that previous status updates were removed in error.) This incident is preventing Rev Live Captions from automatically joining Zoom Meetings and users from accessing the Rev Live Captions management pages: https://www.rev.com/account/zoom-live-captions For Zoom Meetings, please use the manual kickstart process to start live captions. Details here: https://support.rev.com/hc/en-us/articles/360047290472. For Zoom Webinars, previously created Stream Key and URLs will continue to serve live captions as expected. New Zoom Webinars cannot be created as
25 septembrie 2020 la 00:48 UTCresolved
This incident has been resolved and service has returned to normal. Rev Live Captions are automatically joining Zoom Meetings, and access to the management pages have returned: https://www.rev.com/account/zoom-live-captions.

Delay with Rev Live Captions joining Zoom Meetings

A început 23 septembrie 2020 la 16:15 UTC 1h 1m

IssuesIncident minor

Componente afectate

Rev Live Captions for Zoom Meetings

23 septembrie 2020 la 16:15 UTCmonitoring
We have identified an issue preventing Rev Live Captions from automatically joining Zoom Meetings for many users. Please use the manual kickstart process to start live captions. Details here: https://support.rev.com/hc/en-us/articles/360047290472. This issue is related to delayed notifications from Zoom after a Host joins a Meeting.
23 septembrie 2020 la 17:17 UTCmonitoring
We are continuing to monitor for any further issues.
23 septembrie 2020 la 17:17 UTCresolved
This incident has been resolved.

Delay with Rev Live Captions joining Zoom Meetings

A început 22 septembrie 2020 la 16:11 UTC 1h 31m

IssuesIncident minor

Componente afectate

Rev Live Captions for Zoom Meetings

22 septembrie 2020 la 16:11 UTCmonitoring
We have identified an issue preventing Rev Live Captions from automatically joining Zoom Meetings for many users. Please use the manual kickstart process to start live captions. Details here: https://support.rev.com/hc/en-us/articles/360047290472. This issue is related to delayed notifications from Zoom after a Host joins a Meeting.
22 septembrie 2020 la 17:42 UTCresolved
This incident has been resolved.

Delay with Rev Live Captions joining Zoom Meetings

A început 17 septembrie 2020 la 16:13 UTC 3h 17m

IssuesIncident minor

Componente afectate

Rev Live Captions for Zoom Meetings

17 septembrie 2020 la 16:13 UTCmonitoring
We have identified an issue with Zoom preventing Rev Live Captions from automatically joining Zoom Meetings for many users. Please use the manual kickstart process to start live captions. Details here: https://support.rev.com/hc/en-us/articles/360047290472. This issue is related to delayed notifications from Zoom after a Host joins a Meeting.
17 septembrie 2020 la 19:30 UTCresolved
This incident has been resolved.

Delay with Rev Live Captions joining Zoom Meetings

A început 15 septembrie 2020 la 16:16 UTC 3h 8m

IssuesIncident minor

Componente afectate

Rev Live Captions for Zoom Meetings

15 septembrie 2020 la 16:16 UTCmonitoring
We have identified an issue preventing Rev Live Captions from automatically joining Zoom Meetings for many users. Please use the manual kickstart process to start live captions. Details here: https://support.rev.com/hc/en-us/articles/360047290472. This issue is related to delayed notifications from Zoom after a Host joins a Meeting.
15 septembrie 2020 la 19:24 UTCresolved
This incident has been resolved.

Delay with Rev Live Captions joining Zoom Meetings

A început 14 septembrie 2020 la 16:11 UTC 1h 9m

IssuesIncident minor

Componente afectate

Rev Live Captions for Zoom Meetings

14 septembrie 2020 la 16:11 UTCmonitoring
We have identified an issue preventing Rev Live Captions from automatically joining Zoom Meetings for many users. Please use the manual kickstart process to start live captions. Details here: https://support.rev.com/hc/en-us/articles/360047290472. This issue is related to delayed notifications from Zoom after a Host joins a Meeting.
14 septembrie 2020 la 17:21 UTCresolved
This incident has been resolved.

Delay with Rev Live Captions joining Zoom Meetings

A început 10 septembrie 2020 la 16:15 UTC 6h 8m

IssuesIncident minor

Componente afectate

Rev Live Captions for Zoom Meetings

10 septembrie 2020 la 16:15 UTCmonitoring
We have identified an issue preventing Rev Live Captions from automatically joining Zoom Meetings for many users. Please use the manual kickstart process to start live captions. Details here: https://support.rev.com/hc/en-us/articles/360047290472. This issue is related to delayed notifications from Zoom after a Host joins a Meeting.
10 septembrie 2020 la 22:23 UTCresolved
This incident has been resolved.

Delay with Rev Live Captions joining Zoom Meetings

A început 9 septembrie 2020 la 16:14 UTC 4h 17m

IssuesIncident minor

Componente afectate

Rev Live Captions for Zoom Meetings

9 septembrie 2020 la 16:14 UTCmonitoring
We have identified an issue preventing Rev Live Captions from automatically joining Zoom Meetings for many users. Please use the manual kickstart process to start live captions. Details here: https://support.rev.com/hc/en-us/articles/360047290472. This issue is related to delayed notifications from Zoom after a Host joins a Meeting.
9 septembrie 2020 la 20:31 UTCresolved
This incident has been resolved.

Delay with Rev Live Captions joining Zoom Meetings

A început 8 septembrie 2020 la 15:27 UTC 5h 19m

IssuesIncident minor

Componente afectate

Rev Live Captions for Zoom Meetings

8 septembrie 2020 la 15:27 UTCmonitoring
We have identified an issue preventing Rev Live Captions from automatically joining Zoom Meetings for many users. Please use the manual kickstart process to start live captions. Details here: https://support.rev.com/hc/en-us/articles/360047290472. This issue is related to delayed notifications from Zoom after a Host joins a Meeting.
8 septembrie 2020 la 20:47 UTCresolved
This incident has been resolved.

Delay with Rev Live Captions joining Zoom Meetings

A început 3 septembrie 2020 la 15:44 UTC 3h 26m

IssuesIncident minor

Componente afectate

Rev Live Captions for Zoom Meetings

3 septembrie 2020 la 15:44 UTCmonitoring
We have identified an issue preventing Rev Live Captions from automatically joining Zoom Meetings for many users. Please use the manual kickstart process to start live captions. Details here: https://support.rev.com/hc/en-us/articles/360047290472. This issue is related to delayed notifications from Zoom after a Host joins a Meeting.
3 septembrie 2020 la 19:10 UTCresolved
This incident has been resolved.

Delay with Rev Live Captions joining Zoom Meetings

A început 2 septembrie 2020 la 17:12 UTC 2h 37m

IssuesIncident minor

Componente afectate

Rev Live Captions for Zoom Meetings

2 septembrie 2020 la 17:12 UTCmonitoring
We have identified an issue preventing Rev Live Captions from automatically joining Zoom Meetings for many users. Please use the manual kickstart process to start live captions. Details here: https://support.rev.com/hc/en-us/articles/360047290472. This issue is related to delayed notifications from Zoom after a Host joins a Meeting.
2 septembrie 2020 la 19:49 UTCresolved
This incident has been resolved.