Istoricul incidentelor Routable

1. 1 septembrie 2026 la 21:48 UTCinvestigating

   Vedem o creștere a erorilor din cauza unei întreruperi online a cărților rapide. Aceasta afectează în principal spaţiile de lucru conectate QBO.

2. 2 septembrie 2026 la 03:03 UTCmonitoring

   Vedem acum cele mai multe cărți rapide Online cereri reușesc. Vom continua să monitorizăm.

3. 2 septembrie 2026 la 03:36 UTCresolved

   Incidentul QuickBooks Online (https://status.quickbooks.intuit.com/incidentes/vkntw55njz2z) este încă listat ca nerezolvat, dar am observat rate de succes constante în cererile către QBO. Vom continua să monitorizăm regresiile.

Traducere automată din actualizarea oficială a incidentului.

1. 13 iulie 2026 la 17:19 UTCidentified

   Vedem rate ridicate de eroare la prestatorul nostru de plăţi. În prezent investighează.

2. 13 iulie 2026 la 17:58 UTCmonitoring

   Furnizorul nostru a implementat un fix, și vedem tranzacții de succes. Monitorizăm şi investigăm plăţile eşuate.

3. 13 iulie 2026 la 20:02 UTCresolved

   Acest incident a fost rezolvat.

Traducere automată din actualizarea oficială a incidentului.

1. 14 mai 2026 la 17:37 UTCmonitoring

   The Federal Reserve has experienced system issues this morning causing a delay in Same-Day ACH processing. Same-Day ACH debit and credit transactions expected to clear at 12:00 PM CT will be delayed. We are monitoring the situation and working with our partners.

2. 14 mai 2026 la 18:48 UTCresolved

   This incident has been resolved.

1. 3 aprilie 2026 la 16:26 UTCidentified

   An issue with a provider is resulting in errors for some international vendors and payments in the sandbox environment. Production payments are not affected.

2. 7 aprilie 2026 la 16:30 UTCresolved

   Our provider has resolved their issues, and sandbox international payables are working as expected now.

1. 25 martie 2026 la 15:55 UTCinvestigating

   We are investigating a rise in error rates and timeouts to our production application systems.

2. 25 martie 2026 la 17:34 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 25 martie 2026 la 19:15 UTCresolved

   This incident has been resolved.

1. 4 decembrie 2025 la 18:54 UTCinvestigating

   We are currently experiencing degraded performance affecting logins and various in-app actions. Users may notice slower than usual response times. Our team is actively investigating the issue and working to restore normal performance as quickly as possible. We will provide updates as more information becomes available.

2. 4 decembrie 2025 la 18:56 UTCinvestigating

   We are continuing to investigate this issue.

3. 4 decembrie 2025 la 19:09 UTCmonitoring

   The issue has been resolved and we are monitoring.

4. 4 decembrie 2025 la 20:17 UTCresolved

   This incident has been resolved.

1. 18 noiembrie 2025 la 14:08 UTCidentified

   We are seeing an increase in payment processing failures due to an outage affecting our providers.

2. 18 noiembrie 2025 la 14:40 UTCidentified

   We are seeing an increase in payment processing failures due to an outage affecting our providers. This is related to the ongoing Cloudflare outage.

3. 18 noiembrie 2025 la 14:58 UTCmonitoring

   Cloudflare has implemented a fix. We will continue to monitor systems.

4. 18 noiembrie 2025 la 18:34 UTCresolved

   This incident has been resolved.

1. 20 octombrie 2025 la 18:47 UTCidentified

   We are seeing an increase in payment processing failures due to an outage affecting our providers.

2. 20 octombrie 2025 la 23:24 UTCmonitoring

   We are seeing higher levels of success and will keep monitoring as providers report improved service.

3. 21 octombrie 2025 la 17:28 UTCresolved

   This incident has been resolved.

1. 16 iulie 2025 la 18:37 UTCinvestigating

   We are seeing an increase in error rate and latency in our system, affecting both the UI and the API. We are currently investigating the issue.

2. 16 iulie 2025 la 18:59 UTCinvestigating

   We are continuing to investigate this issue.

3. 16 iulie 2025 la 19:00 UTCidentified

   We have identified overloaded systems and are rectifying them. We are seeing some performance increases and lowered error rate, but we are still working on the issue.

4. 16 iulie 2025 la 19:29 UTCmonitoring

   Performance has been restored to normal levels, and we continue to monitor the services.

5. 16 iulie 2025 la 22:16 UTCmonitoring

   We are continuing to monitor for any further issues.

6. 16 iulie 2025 la 22:16 UTCresolved

   We have deployed a change to further improve responsiveness, and this incident is now complete.

1. 14 mai 2025 la 16:52 UTCinvestigating

   Quickbooks online is experiencing an outage, and it is triggering disconnections with Routable. We are investigating and monitoring the QBO systems.

2. 14 mai 2025 la 18:34 UTCinvestigating

   We are continuing to investigate this issue.

3. 14 mai 2025 la 18:36 UTCresolved

   Quickbooks online has resolved their outage. Routable clients should be able to resume normal functionality within the platform. Please reach out if you require support with reconnections or authentication. Sorry for the disruption to your day!

1. 7 mai 2025 la 01:09 UTCinvestigating

   We have a fix and are rolling it out momentarily.

2. 7 mai 2025 la 01:10 UTCidentified

   The issue has been identified and a fix is being implemented.

3. 7 mai 2025 la 01:40 UTCresolved

   A fix has been deployed.

1. 21 martie 2025 la 21:49 UTCinvestigating

   Some transfers are delayed due an underlying provider issue. The team is investigating the issue now.

2. 21 martie 2025 la 23:01 UTCmonitoring

   The system is working again, and we are monitoring for further issues. A small number of payables were impacted and put into Issue status, and the team is working to re-process them.

3. 21 martie 2025 la 23:35 UTCresolved

   This incident has been resolved.

1. 14 martie 2025 la 18:05 UTCmonitoring

   There was a period of increased errors and latency in requests to our dashboard and API. Requests are flowing faster now, and we are investigating the cause.

2. 14 martie 2025 la 18:25 UTCresolved

   We have confirmed that all systems are behaving as expected.

1. 3 februarie 2025 la 18:34 UTCresolved

   We had a brief period of increased latency and error rates during a software deployment. The application was unresponsive for around 5 minutes, and recovered automatically. If there are any further issues please contact support.

1. 4 decembrie 2024 la 20:29 UTCinvestigating

   We are experiencing issues with our banking provider that may result in delays in processing as well as the inability to manually add funding sources.

2. 4 decembrie 2024 la 22:55 UTCresolved

   This incident has been resolved.

1. 17 iunie 2024 la 17:56 UTCresolved

   We had a brief rise in error rates and timeouts to our production application systems. This was resolved in roughly 8 minutes, and we will continue to monitor.

1. 27 aprilie 2024 la 16:03 UTCinvestigating

   We're experiencing an elevated level of API errors and are currently looking into the issue.

2. 27 aprilie 2024 la 17:10 UTCidentified

   We have reduced the error rate to the UI application, but we have disabled the API temporarily while we work on restoring system health.

3. 27 aprilie 2024 la 18:30 UTCmonitoring

   Performance in our database is improving and the UI and API are responding quickly now. We will continue to monitor.

4. 27 aprilie 2024 la 19:39 UTCresolved

   The service continues to operate as expected and all errors and latency has subsided.

1. 15 martie 2024 la 16:22 UTCinvestigating

   We are seeing increased errors from Quickbooks Online which is experiencing their own internal outage. We will continue to investigate and provide reconnection support when Quickbooks Online restores service.

2. 15 martie 2024 la 20:22 UTCmonitoring

   Quickbooks Online appears to have resolved their outage. We will continue to monitor connections. Please try to reconnect to Quickbooks Online in your Routable integration settings. We're happy to help if you encounter difficulties: feel free to reach out to support!

3. 16 martie 2024 la 00:06 UTCresolved

   This event has been resolved. If you need help reconnecting Quickbooks Online, please don't hesitate to reach out.

1. 29 ianuarie 2024 la 21:19 UTCinvestigating

   We are seeing a number of payables that are taking longer to be created than normal, and we are investigating.

2. 29 ianuarie 2024 la 21:19 UTCinvestigating

   We are continuing to investigate this issue.

3. 29 ianuarie 2024 la 21:34 UTCmonitoring

   Payables are now processing quickly, and we are monitoring the service.

4. 30 ianuarie 2024 la 00:55 UTCresolved

   All tasks are operating smoothly.

1. 25 ianuarie 2024 la 22:16 UTCinvestigating

   We are seeing significant delays in a small percentage of newly created payments and are investigating the issue.

2. 25 ianuarie 2024 la 23:19 UTCmonitoring

   We have replaced a node in our infrastructure that was causing issues and all processes are running smoothly. We will continue to monitor to make sure everything is executing correctly.

3. 26 ianuarie 2024 la 00:04 UTCresolved

   The payment creation system is operating smoothly.