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    Istoricul incidentelor Scrapinghub

    56 incidente Scrapinghub înregistrate începând din mai 2024, cu actualizări oficiale, componente afectate, durată și informații despre rezolvare.

    Înapoi la starea actuală

    Zyte API

    A început 13 septembrie 2026 la 14:28 UTC · 4h 50m

    IssuesIncident minor
    Componente afectate
    Zyte API
    1. 13 septembrie 2026 la 14:28 UTCinvestigating

      În prezent investigăm această problemă.

    2. 13 septembrie 2026 la 15:16 UTCmonitoring

      A fost implementată o soluţie şi monitorizăm rezultatele.

    3. 13 septembrie 2026 la 19:18 UTCresolved

      Acest incident a fost rezolvat.

    Traducere automată din actualizarea oficială a incidentului.

    Zyte API

    A început 10 septembrie 2026 la 05:28 UTC · 1d 2h

    IssuesIncident minor
    Componente afectate
    Zyte API
    1. 10 septembrie 2026 la 05:28 UTCinvestigating

      În prezent experimentăm performanţe degradate cu Zyte API Browser Rendering. Clienții care utilizează Browser Rendering pot experimenta creșterea latenței, cereri eșuate (520s) sau rate reduse de succes. Echipa noastră investighează în mod activ problema și lucrează pentru a minimiza impactul. Vom furniza actualizări suplimentare de îndată ce mai multe informații devin disponibile. Ne cerem scuze pentru deranj şi apreciem răbdarea ta.

    2. 10 septembrie 2026 la 06:28 UTCmonitoring

      A fost pusă în aplicare o soluţie şi în prezent monitorizăm rezultatele.

    3. 11 septembrie 2026 la 07:52 UTCresolved

      Acest incident a fost rezolvat.

    Traducere automată din actualizarea oficială a incidentului.

    Degradarea performanței în programarea și implementarea periodică a locurilor de muncă

    A început 17 august 2026 la 09:05 UTC · 3h 36m

    IssuesIncident minor
    Componente afectate
    Scrapy Cloud - Periodic Job SchedulingScrapy Cloud - Project Deployment
    1. 17 august 2026 la 09:05 UTCinvestigating

      În prezent ne confruntăm cu probleme legate de programarea și implementarea periodică a locurilor de muncă. Investigăm această problemă şi vă vom ţine la curent.

    2. 17 august 2026 la 12:41 UTCresolved

      Acest incident a fost rezolvat.

    Traducere automată din actualizarea oficială a incidentului.

    Degradarea serviciilor parţiale de planificare a locurilor de muncă în Scrapy Cloud

    A început 16 iulie 2026 la 09:32 UTC · 7h 37m

    OutageIncident major
    Componente afectate
    Scrapy Cloud - Periodic Job Scheduling
    1. 16 iulie 2026 la 09:32 UTCinvestigating

      În prezent investigăm o problemă în care locurile de muncă nu sunt programate în Scrapy Cloud în ciuda faptului că sunt disponibile unități.

    2. 16 iulie 2026 la 14:17 UTCmonitoring

      A fost implementată o soluţie şi monitorizăm rezultatele.

    3. 16 iulie 2026 la 17:09 UTCresolved

      Acest incident a fost rezolvat.

    Traducere automată din actualizarea oficială a incidentului.

    Performance degradation in Periodic jobs scheduling

    A început 28 iunie 2026 la 08:12 UTC · 16h 15m

    IssuesIncident minor
    Componente afectate
    Scrapy Cloud - Periodic Job Scheduling
    1. 28 iunie 2026 la 08:12 UTCinvestigating

      We are currently experiencing issues with the Periodic jobs scheduling. We are investigating about this issue and will keep you posted.

    2. 28 iunie 2026 la 19:37 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 29 iunie 2026 la 00:26 UTCresolved

      This incident has been resolved.

    Zyte Dashboard is inaccessible

    A început 27 iunie 2026 la 18:56 UTC · 5h 27m

    Pending
    Componente afectate
    Scrapy Cloud - Periodic Job SchedulingScrapy Cloud - Job Execution and StorageWeb DashboardScrapy Cloud - Project Deployment
    1. 27 iunie 2026 la 18:56 UTCinvestigating

      We are currently experiencing service disruption affecting app.zyte.com. Our Product team is actively investigating the issue.

    2. 27 iunie 2026 la 19:56 UTCinvestigating

      We are currently investigating an issue causing intermittent disruptions and connectivity problems across some of our services. Our initial investigation indicates this is due to a networking issue with our upstream infrastructure provider.

    3. 27 iunie 2026 la 23:37 UTCmonitoring

      Our upstream infrastructure provider has confirmed that the networking issue has been resolved. We are currently monitoring our systems to ensure stability before closing this incident.

    4. 28 iunie 2026 la 00:23 UTCresolved

      This incident has been resolved.

    Issue Displaying Zyte API Statistics in Web Dashboard

    A început 19 mai 2026 la 11:43 UTC · 1d 0h

    IssuesIncident minor
    Componente afectate
    Web Dashboard
    1. 19 mai 2026 la 11:43 UTCinvestigating

      Our web dashboard is currently experiencing issues displaying Zyte API statistics data. We are actively working on resolving this issue.

    2. 19 mai 2026 la 16:03 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 20 mai 2026 la 12:04 UTCresolved

      This incident has been resolved.

    Zyte API – Performance Degradation

    A început 14 aprilie 2026 la 08:51 UTC · 21h 2m

    IssuesIncident minor
    Componente afectate
    Zyte API
    1. 14 aprilie 2026 la 08:51 UTCinvestigating

      We are currently experiencing degraded performance with Zyte API due to a disruption from one of our providers. Our team is actively investigating the issue to minimize the impact. We'll provide updates as soon as more information becomes available. Thank you for your patience.

    2. 14 aprilie 2026 la 09:13 UTCidentified

      The issue has been identified by the provider and we are currently working to isolate the affected nodes so traffic can be recovered

    3. 14 aprilie 2026 la 15:25 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 15 aprilie 2026 la 05:53 UTCresolved

      This incident has been resolved.

    Scrapy Cloud Jobs API Issue

    A început 26 februarie 2026 la 03:25 UTC · 5d 5h

    IssuesIncident minor
    Componente afectate
    Scrapy Cloud - Periodic Job SchedulingScrapy Cloud - Job Execution and StorageScrapy Cloud - Project Deployment
    1. 26 februarie 2026 la 03:25 UTCinvestigating

      We are currently experiencing issues with the scheduling and listing of periodic jobs in Scrapy Cloud. We are still investigating the cause and apologize for the inconvenience.

    2. 26 februarie 2026 la 04:02 UTCinvestigating

      We are continuing to investigate this issue.

    3. 26 februarie 2026 la 04:33 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 26 februarie 2026 la 08:00 UTCinvestigating

      We are currently investigating this issue.

    5. 26 februarie 2026 la 15:37 UTCidentified

      The issue has been identified and fix will be released shortly

    6. 3 martie 2026 la 08:39 UTCresolved

      The issue has been identified and fix will be rolled out soon.

    Zyte API – Performance Degradation

    A început 12 februarie 2026 la 05:08 UTC · 1d 9h

    IssuesIncident minor
    Componente afectate
    Zyte API
    1. 12 februarie 2026 la 05:08 UTCinvestigating

      We are currently experiencing degraded performance with Zyte API, particularly impacting browser rendering requests. Our team is actively investigating the issue. We'll provide updates as soon as more information becomes available. Thank you for your patience.

    2. 12 februarie 2026 la 08:57 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 13 februarie 2026 la 14:39 UTCresolved

      This incident has been resolved.

    Scrapy Cloud Partial Service Outage

    A început 28 ianuarie 2026 la 17:30 UTC · 0m

    Pending
    1. 29 ianuarie 2026 la 03:18 UTCresolved

      We experienced a temporary service degradation impacting Scrapy Cloud on January 28th between 23:05 UTC - 23:47 UTC. During this window, you may have observed reduced performance due to an unexpected router outage at our service provider. The issue has since been fully resolved, and all services are operating normally.

    Web Dashboard doesn't show Zyte API Stats

    A început 11 decembrie 2025 la 08:40 UTC · 7h 8m

    IssuesIncident minor
    Componente afectate
    Web Dashboard
    1. 11 decembrie 2025 la 08:40 UTCidentified

      Our web dashboard has issues displaying the Zyte API stats. We are currently working on resolving this issue. Please note that this does NOT affect any other product.

    2. 11 decembrie 2025 la 09:42 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 11 decembrie 2025 la 15:48 UTCresolved

      This incident has been resolved.

    Zyte API Account Suspension

    A început 14 noiembrie 2025 la 08:09 UTC · 1d 6h

    IssuesIncident minor
    Componente afectate
    Zyte API
    1. 14 noiembrie 2025 la 08:09 UTCinvestigating

      We are currently experiencing issues where some Zyte API accounts are getting suspended incorrectly. We are investigating the issue and taking actions to mitigate it

    2. 14 noiembrie 2025 la 10:03 UTCmonitoring

      The incident has been mitigated. The incorrectly suspended account have been unsuspended.

    3. 15 noiembrie 2025 la 14:36 UTCresolved

      This incident has been resolved.

    AWS issue impacting our services

    A început 20 octombrie 2025 la 10:03 UTC · 3h 52m

    OutageIncident major
    Componente afectate
    Support CenterZyte APIWeb Dashboard
    1. 20 octombrie 2025 la 10:03 UTCidentified

      We are experiencing some difficulties with our services due to our AWS provider having an incident. Please note that this is outside of control and we are looking into restoring all our services fully as soon as possible.

    2. 20 octombrie 2025 la 10:04 UTCidentified

      We are continuing to work on a fix for this issue.

    3. 20 octombrie 2025 la 11:20 UTCmonitoring

      Between 07:00 AM and 09:27 AM UTC, we experienced increased error rates and latency across multiple services due to an AWS outage specifically related to a DNS resolution issue impacting DynamoDB. Our systems have now recovered, and services are mostly operating normally. We will continue to monitor and provide further updates as needed.

    4. 20 octombrie 2025 la 13:55 UTCresolved

      This incident has been resolved.

    Service Degradation for Smart Proxy Manager

    A început 1 octombrie 2025 la 11:08 UTC · 1d 0h

    OutageIncident critic
    Componente afectate
    Smart Proxy Manager - ResidentialSmart Proxy Manager
    1. 1 octombrie 2025 la 11:08 UTCinvestigating

      We are currently experiencing issues with our Smart Proxy Manager service and our team is actively working on restoring the service.

    2. 1 octombrie 2025 la 15:32 UTCmonitoring

      We have deployed a fix and we are currently monitoring the results.

    3. 2 octombrie 2025 la 12:07 UTCresolved

      This incident has been resolved.

    Zyte API – Performance Degradation

    A început 17 septembrie 2025 la 09:25 UTC · 3h 26m

    OutageIncident major
    Componente afectate
    Zyte API
    1. 17 septembrie 2025 la 09:25 UTCinvestigating

      We are currently experiencing degraded performance with Zyte API. Our team is actively investigating the issue. We'll provide updates as soon as more information becomes available. Thank you for your patience.

    2. 17 septembrie 2025 la 09:45 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 17 septembrie 2025 la 12:51 UTCresolved

      This incident has been resolved.

    Zyte API – Performance Degradation

    A început 30 august 2025 la 06:55 UTC · 11h 41m

    IssuesIncident minor
    Componente afectate
    Zyte API
    1. 30 august 2025 la 06:55 UTCinvestigating

      We are currently experiencing degraded performance in Zyte API, which is resulting in increased response times for a subset of traffic. Our engineering team is actively working on it.

    2. 30 august 2025 la 08:23 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 30 august 2025 la 18:36 UTCresolved

      This incident has been resolved.

    Delayed Scrapy Cloud jobs start

    A început 26 august 2025 la 14:36 UTC · 2d 1h

    IssuesIncident minor
    Componente afectate
    Scrapy Cloud - Job Execution and Storage
    1. 26 august 2025 la 14:36 UTCinvestigating

      We are experiencing a throttling issue regarding the Scrapy Cloud jobs. This might cause the jobs to take longer to start.

    2. 27 august 2025 la 06:06 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 30 august 2025 la 15:38 UTCresolved

      This incident has been resolved.

    Provisioning issue with new signup for Zyte API

    A început 21 august 2025 la 11:18 UTC · 4h 40m

    IssuesIncident minor
    Componente afectate
    Web Dashboard
    1. 21 august 2025 la 11:18 UTCinvestigating

      We are currently experiencing issues with new signups for Zyte API. We are currently investigating the issue.

    2. 21 august 2025 la 15:58 UTCresolved

      This incident has been resolved.

    Periodic Job Scheduling Issue

    A început 21 august 2025 la 03:42 UTC · 1d 10h

    IssuesIncident minor
    Componente afectate
    Scrapy Cloud - Periodic Job Scheduling
    1. 21 august 2025 la 03:42 UTCinvestigating

      We are currently experiencing issues with the scheduling of periodic jobs in Scrapy Cloud. We are still investigating the cause and apologize for the inconvenience.

    2. 21 august 2025 la 03:59 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 21 august 2025 la 05:03 UTCmonitoring

      We are continuing to monitor for any further issues.

    4. 22 august 2025 la 13:51 UTCresolved

      This incident has been resolved.