Istoricul incidentelor Scurri

1. 20 octombrie 2026 la 07:35 UTCinvestigating

   Suntem conștienți de rapoartele referitoare la unele probleme de servicii cu DPD UK și DPD Local. În prezent investigăm cu transportatorii. Alte actualizări vor fi furnizate prin intermediul acestei pagini cât mai curând posibil

2. 20 octombrie 2026 la 07:41 UTCidentified

   Problema a fost identificată și transportatorul lucrează la aceasta

3. 20 octombrie 2026 la 10:08 UTCidentified

   DPD a ajuns să spună că încă escaladează problema cu Google pentru o rezoluție rapidă. Echipa DPD lucrează în mod activ la soluţii şi soluţii independente pentru restabilirea serviciului cât mai curând posibil. Încă nu au un interval de timp pe care să-l poată partaja, dar lucrează la asta ca prioritate

4. 20 octombrie 2026 la 13:36 UTCmonitoring

   A fost implementată o soluţie şi monitorizăm rezultatele.

5. 20 octombrie 2026 la 15:29 UTCresolved

   Acest incident a fost rezolvat.

Traducere automată din actualizarea oficială a incidentului.

1. 18 iunie 2026 la 08:55 UTCinvestigating

   We are aware of issues being reported with DX at the moment. We have reached out to the carrier to get further information. Updates will be provided as DX shares them with us. You can also check in on the DX portal for any updates.

2. 18 iunie 2026 la 11:12 UTCresolved

   This incident has been resolved.

1. 16 aprilie 2026 la 09:18 UTCinvestigating

   DPD Ireland has advised that they are currently experiencing intermittent technical issues with their API services (including Customer Portal) which may affect your service. The DPD IT Team is aware and actively pursuing an immediate resolution. Updates will be provided as DPD share them with us.

2. 16 aprilie 2026 la 09:50 UTCresolved

   This incident has been resolved.

1. 1 aprilie 2026 la 09:15 UTCinvestigating

   We are aware of reports of issues with DPD Ireland services and are currently investigating with them. If you're experiencing any issues, please contact [email protected] Please check back here for updates on this issue.

2. 1 aprilie 2026 la 09:56 UTCresolved

   This incident has been resolved.

1. 5 decembrie 2025 la 08:54 UTCidentified

   We have identified an issue within the Zendesk Platform used by the Scurri support team. We are currently investigating and will update this post with further information when available. For urgent issues please call Support | +44 20 3807 6800 | +353 51 625 624

2. 5 decembrie 2025 la 08:59 UTCidentified

   We have identified that the Zendesk issues is being caused by a system failure on Cloudflare. Cloudflare are aware and are working on the issue.

3. 5 decembrie 2025 la 09:21 UTCresolved

   Cloudflare have resolved the issue and Zendesk is now fully functional again. If you have any issues please contact us at [email protected] or call Support | +44 20 3807 6800 | +353 51 625 624

1. 2 decembrie 2025 la 13:56 UTCinvestigating

   We have identified an issue with DPD Ireland services and are currently investigating. If you're experiencing any issues, please contact [email protected] Please check back here for updates on this issue.

2. 2 decembrie 2025 la 14:48 UTCidentified

   The issue has been identified and a fix is being implemented.

3. 2 decembrie 2025 la 15:52 UTCresolved

   This incident has been resolved.

1. 27 noiembrie 2025 la 06:24 UTCinvestigating

   We have identified an issue within the Scurri platform impacting order creation and label generation. We are currently investigating as a matter of urgency and will update this post with further information as soon as possible

2. 27 noiembrie 2025 la 06:42 UTCresolved

   This incident has been resolved. If you're experiencing any issues, please contact us via [email protected] to make us aware of it.

1. 10 noiembrie 2025 la 12:34 UTCinvestigating

   We have identified an issue with DPD services and are currently investigating. This incident has been resolved and we an see that Landmark labels are being generated successfully.

2. 10 noiembrie 2025 la 16:00 UTCresolved

   This incident has been resolved.

1. 6 noiembrie 2025 la 10:33 UTCinvestigating

   We have identified an issue with Landmark services and are currently investigating. Please check back here for updates on this issue.

2. 6 noiembrie 2025 la 12:08 UTCresolved

   This incident has been resolved and we an see that Landmark labels are being generated successfully.

1. 29 octombrie 2025 la 16:54 UTCinvestigating

   We have identified a degradation with An Post label generation this afternoon and have raised this with their Service Desk. We will update you as soon as we have further information. Please check back here for updates on this issue.

2. 29 octombrie 2025 la 17:55 UTCidentified

   An Post has confirmed that the issue has been identified, and that they are working with Microsoft Azure to resolve. We will update you again once we have further information.

3. 29 octombrie 2025 la 21:30 UTCmonitoring

   Our monitoring has shown recovery of the An Post service over the last 30 minutes. Microsoft Azure status page advises that they expect full recovery by 23:30 today 29th October. We will continue to monitor and confirm full resolution once we've received an update from An Post

4. 30 octombrie 2025 la 08:11 UTCresolved

   This incident has now been resolved and we an see that An Post labels are being generated successfully.

1. 29 octombrie 2025 la 12:48 UTCinvestigating

   We have identified an issue with Evri services and have raised this with the Evri Service Desk. We do not currently have an ETA. We will keep you updated as we hear more from Evri. Please check back here for updates on this issue.

2. 29 octombrie 2025 la 13:11 UTCmonitoring

   We have seen the recovery of the Evri services in the last 15 minutes. We are awaiting an update from Evri, and will continue to monitor performance.

3. 29 octombrie 2025 la 13:19 UTCresolved

   Evri has confirmed that they have identified and resolved this issue. Please let us know if you experience any further issues.

1. 9 octombrie 2025 la 08:29 UTCinvestigating

   We are aware of an issue this morning where a high number of An Post label requests are timing out. We are reaching out to An Post on this issue and will update here once we have more information. If you are experiancing issues please contact [email protected]

2. 10 octombrie 2025 la 10:28 UTCresolved

   We can see that the issue experienced yesterday by An Post has been resolved and the carrier is performing as normal again.

1. 22 septembrie 2025 la 14:31 UTCinvestigating

   We have identified an issue with DPD services and have raised this with DPD. They are currently investigating. We will update you as soon as we have futher information

2. 22 septembrie 2025 la 15:08 UTCidentified

   DPD have identified the cause of the issue and is implementing a fix. ETA is within the next 30 minutes. We will update you again shortly.

3. 22 septembrie 2025 la 16:31 UTCidentified

   DPD are continuing to work on a resolution. We will provide another update as soon as we have further information.

4. 22 septembrie 2025 la 18:23 UTCmonitoring

   While we await an update from DPD to confirm the issue is resolved, our monitoring indicates that labels can be successfully generated again. We will continue to monitor and confirm full resolution as soon as we hear back from DPD.

5. 23 septembrie 2025 la 09:49 UTCresolved

   DPD has resolved this incident. DPD confirmed that a change was implemented yesterday evening to resolve the issue, and full service has been restored.

1. 28 august 2025 la 14:48 UTCinvestigating

   We have identified an issue with Evri services where customers are having issues generating Evri labels. We have contacted the carrier to investigate and will continue to work to restore normal service. If you're having any difficulties with creating Evri labels please contact [email protected] Please check back here for updates on this issue.

2. 28 august 2025 la 14:54 UTCinvestigating

   Evri have said that they are aware of the issue and are working to resolve it - once we have more detail we will add an update here.

3. 29 august 2025 la 07:48 UTCresolved

   This issue has now been resolved and customers are able to successfully print Evri labels again.

1. 5 iunie 2025 la 08:39 UTCinvestigating

   We are currently experiencing issues with our support phone system. If you are trying to contact us about an urgent issue, please raise a ticket with urgent in the subject line, and we will act on it as a priority. Apologies for any inconvenience, but we hope to resolve this as soon as possible.

2. 5 iunie 2025 la 09:06 UTCmonitoring

   A change has been implemented, and our phone system is now back up and running. We will continue to monitor to make sure that there are no further issues. But if you experience any problems with contacting us via phone, please reach out to [email protected]

3. 6 iunie 2025 la 08:30 UTCresolved

   This incident has been resolved.

1. 5 februarie 2025 la 09:16 UTCinvestigating

   We have identified an issue with DPD UK services and are currently investigating. If you're experiencing any issues, please contact [email protected] Please check back here for updates on this issue.

2. 5 februarie 2025 la 09:56 UTCidentified

   DPD has confirmed that the issue with the service is on their end and is currently being looked into as a matter of urgency. If you're experiencing any issues, please contact [email protected] Please check back here for updates on this issue.

3. 5 februarie 2025 la 13:58 UTCmonitoring

   It's been confirmed by DPD that they have resolved the issue, and labels are now generating successfully. We will continue to monitor over the next while to make sure that the issue does not occur again If you're still experiencing any issues, please contact [email protected]

4. 6 februarie 2025 la 11:35 UTCresolved

   We have monitored DPD and can confirm that the issue now looks to be resolved. If you are experiencing any issues, please contact [email protected]

1. 21 ianuarie 2025 la 09:23 UTCinvestigating

   We are currently investigating an issue with Amazon Shipping where some customers are reporting that they are unable to produce an Amazon shipping label. Please monitor the Scurri status page for updates.

2. 21 ianuarie 2025 la 12:57 UTCresolved

   This issue has been resolved and Amazon Shipping is working as expected.

1. 4 decembrie 2024 la 14:25 UTCidentified

   We have identified an issue within the Scurri platform that may be service-affecting. We are currently investigating and will update this post with further information when available.

2. 4 decembrie 2024 la 14:29 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 4 decembrie 2024 la 15:10 UTCresolved

   This incident has been resolved.

1. 20 noiembrie 2024 la 09:33 UTCinvestigating

   We have been advised by DPD Ireland that they are currently experiencing technical issues with their API services which may affect your service. The DPD Ireland IT Team is aware and actively pursuing an immediate resolution Please check back here for updates on this issue.

2. 20 noiembrie 2024 la 13:02 UTCresolved

   DPD Ireland has confirmed that their systems are up and running and all the issues have been resolved. We will continue to monitor on our side and communicate with DPD if there are further issues If you are experiencing any issues, please contact [email protected]

1. 19 noiembrie 2024 la 08:47 UTCinvestigating

   We have identified an issue with Evri services and are currently investigating. Evri have acknowledged the issue and are working on a solution. If you're experiencing any issues, please contact [email protected] Please check back here for updates on this issue.

2. 19 noiembrie 2024 la 11:20 UTCmonitoring

   Evri have implemented a fix and we are seeing successful label requests. We are now monitoring. If you continue to see issues on Evri please contact [email protected].

3. 19 noiembrie 2024 la 16:14 UTCresolved

   This incident has been resolved.