Istoricul incidentelor Sectigo

1. 26 octombrie 2026 la 21:09 UTCresolved

   Octombrie 26, 2026 6:44PM UTC Investigare - Sectigo Certificat Manager (SCM): Investigăm în prezent performanța degradată care afectează cert-manager.com, în cazul în care unii utilizatori pot experimenta Echipa noastră investighează în mod activ problema. Vom furniza actualizări suplimentare pe măsură ce vor fi disponibile mai multe informații. Octombrie 26, 2026 7:42PM UTC Monitoring - Sectigo Certificat Manager (SCM): Am identificat și stabilit problema care cauzează performanțele degradate pe cert-manager.com. Serviciul este acum complet restaurat. Vom continua monitorizarea platformei pentru a ne asigura că rămâne stabilă și pe deplin operațională. Îţi apreciem răbdarea şi ne cerem scuze pentru orice neplăcere pe care ar fi putut-o cauza. Mulţumesc pentru înţelegere. 26 octombrie 2026 9:09PM UTC Rezolvat - Problema care cauzează performanţe degradate pe cert-manager.com a fost rezolvată. Continuăm să monitorizăm serviciul pentru a asigura stabilitatea. Ne cerem scuze pentru deranj şi vă mulţumim pentru răbdare.

Traducere automată din actualizarea oficială a incidentului.

1. 6 octombrie 2026 la 21:02 UTCresolved

   6 octombrie 2026 8:40 PM UTC Investigare - Investigăm în prezent o problemă care afectează emiterea certificatelor care implică întârzieri. Unii clienți pot experimenta întârzieri sau eșecuri atunci când încearcă să emită certificate. Echipele noastre de inginerie sunt angajate activ și lucrează pentru a identifica cauza principală și pentru a implementa o rezoluție. Servicii afectate: Platforma de Issuance Certificat Next Update: Vom oferi o actualizare în termen de 30 de minute sau mai devreme, pe măsură ce mai multe informații devin disponibile. Vă rugăm să contactaţi Asistenţa pentru asistenţă suplimentară. 6 octombrie 2026 8:49PM UTC Identificat - Am identificat cauza principală a emisiunii de certificate care afectează întârzierile. Echipele noastre de inginerie lucrează activ la implementarea unui fix. Clienții pot continua să experimenteze întârzieri sau eșecuri intermitente în timpul eliberării certificatului în timp ce remedierea este în curs. Următor Actualizare: Vom furniza o altă actualizare de îndată ce mai multe informații devin disponibile. Vă rugăm să contactaţi Asistenţă pentru detalii suplimentare. 6 octombrie 2026 8:52PM UTC Monitorizare - S-a implementat un fix pentru întârzierile în eliberarea certificatului. Serviciile revin la funcționarea normală și în prezent monitorizăm performanța sistemului. Următoarea actualizare: Vom continua să monitorizăm și să oferim o actualizare odată ce problema este pe deplin rezolvată. 6 octombrie 2026 9:02 PM UTC Rezolvat - Problema a fost rezolvată.

Traducere automată din actualizarea oficială a incidentului.

1. 2 octombrie 2026 la 21:43 UTCresolved

   2 octombrie 2026 3:22 PM UTC Investigaţii - În prezent avem o întrerupere intermitentă a serviciului care afectează părţi ale serviciilor noastre sectigo. Echipa noastră de inginerie investighează în mod activ problema și lucrează pentru a restabili funcționalitatea completă cât mai repede posibil. Înţelegem impactul pe care acest lucru îl poate avea asupra operaţiunilor dvs. şi apreciem răbdarea dvs. în timp ce lucrăm pentru o soluţie. Vom furniza actualizări suplimentare de îndată ce mai multe informații devin disponibile. Mulţumesc pentru înţelegere. 2 octombrie 2026 4:16PM Monitorizarea UTC - Actualizare: Service Restaurat Întreruperea intermitentă a serviciului care afectează serviciile noastre pare să fie rezolvată. Echipa noastră a implementat măsuri corective, iar serviciile funcționează în mod normal. Continuăm să monitorizăm îndeaproape mediul pentru a asigura stabilitatea și vom oferi actualizări suplimentare, dacă este necesar. Vă mulţumesc pentru răbdare şi înţelegere. 2 octombrie 2026 9:43PM UTC Rezolvat - Problema a fost rezolvată.

Traducere automată din actualizarea oficială a incidentului.

1. 12 august 2026 la 03:46 UTCresolved

   August 12, 2026 3:08AM UTC Investigating - Sectigo is currently experiencing an issue with SAS (Sectigo Authentication Services). Our backend team is actively investigating the incident. As a result, some customers may experience issues logging in to SCM (Sectigo Certificate Manager) or SPP using SAS authentication. Standard username/password logins and IdP (Identity Provider) logins are not affected and continue to operate normally. We are working to resolve the issue as quickly as possible and will provide updates as soon as more information becomes available. For additional information or assistance, please contact Sectigo Support. August 12, 2026 3:46AM UTC Resolved - We have identified and resolved the issue affecting SAS (Sectigo Authentication Services). Customers should now be able to log in to SCM (Sectigo Certificate Manager) and SPP using SAS authentication as expected. Standard username/password logins and IdP (Identity Provider) logins were not affected during this incident. Our teams will continue to closely monitor the service to ensure continued stability. If you experience any further issues, please contact Sectigo Support for assistance.

1. 19 iulie 2026 la 03:47 UTCresolved

   9 Iulie 2026 6:26PM UTC Programat - Sectigo Certificat Platforma emisiunii Programat Întreținere Sâmbătă, 18 iulie 2026; 23:00 UTC. Sectigo Certificat Platforma emisiunii Programul de întreținere: • Îmbunătățiri ale Fiabilitate Sisteme Anticipăm că platforma noastră de eliberare a certificatelor va fi indisponibilă până la 3 ore în timp ce vom efectua aceste îmbunătățiri ale sistemului. Vă rugăm să contactaţi resursa dumneavoastră de sprijin Sectigo dacă aveţi nevoie de informaţii suplimentare despre acest eveniment programat de întreţinere. 18 iulie 2026 11:00:00 UTC Active - Întreţinere programată începe. Iulie 19, 2026 1:57AM UTC Active - Stare Actualizare Pentru a permite echipelor noastre să finalizeze lucrările și să efectueze verificările finale de validare, extindem fereastra de întreținere cu încă 1 oră. Orar actualizat: 18 iulie 2026, 11:00 PM Componentele și serviciile afectate rămân neschimbate. Ne cerem scuze pentru orice neplăceri şi apreciem răbdarea dvs. pe măsură ce completăm aceste îmbunătăţiri ale fiabilităţii sistemului. Vor fi furnizate actualizări suplimentare pe măsură ce acestea devin disponibile. July 19, 2026 2:53AM UTC Active - Stare Actualizare Fereastra de întreținere a fost prelungită cu încă o oră, deoarece echipele noastre continuă să finalizeze activitățile de validare post-menținere. Starea actuală: -Suntem în afara regimului de întrerupere. - Au fost restaurate serviciile de eliberare a certificatelor publice. -Unele servicii pot fi încă indisponibile intermitent în timp ce activitățile finale de validare și recuperare sunt finalizate. Orar actualizat: 18 iulie 2026, 11:00 PM Apreciem răbdarea dumneavoastră și vă vom oferi actualizări suplimentare, deoarece serviciile suplimentare sunt restaurate. 19 iulie 2026 3:45AM UTC Active - Întreținere Întreținere Întreținere Completă Întreținere programată a fost finalizat cu succes. Toate serviciile au fost restaurate complet şi funcţionează normal. Vă mulțumim pentru răbdare în timpul acestei ferestre de întreținere. 19 iulie 2026 3:47AM UTC Completat - Întreținerea programată este finalizată.

Traducere automată din actualizarea oficială a incidentului.

1. 17 iunie 2026 la 10:00 UTCresolved

   May 18, 2026 2:57PM UTC Scheduled - Sectigo has scheduled the replacement of its Timestamp certificate on June 17, 2026, at 09:00 UTC, with an expected duration of about 60 minutes. During this maintenance, Sectigo will also migrate its timestamp services to a new CA Hierarchy, utilizing our newly established single-purpose timestamping Root CA. No outages are expected. As the new hierarchy has been cross-signed by our longstanding UserTrust Root CA, we do not anticipate any adverse effects. Affected services: http://timestamp.sectigo.com http://timestamp.entrust.net June 17, 2026 9:00AM UTC Active - Scheduled maintenance is starting. June 17, 2026 10:00AM UTC Completed - Scheduled maintenance is complete.

1. 16 iunie 2026 la 14:08 UTCresolved

   June 11, 2026 6:28PM UTC Investigating - We are currently investigating an issue impacting certificate issuance involving Delays. Some customers may experience delays or failures when attempting to issue certificates. Our engineering teams are actively engaged and working to identify the root cause and implement a resolution. Affected Services: Certificate Issuance Platform Next Update: We will provide an update within 30 minutes or sooner as more information becomes available. Please contact Support for further assistance. June 11, 2026 7:11PM UTC Identified - We have identified the root cause of the certificate issuance issue impacting delays. Our engineering teams are actively working on implementing a fix. Customers may continue to experience delays or intermittent failures during certificate issuance while remediation is in progress. Next Update: We will provide another update as soon more information becomes available. Please contact Support for further details. June 11, 2026 7:19PM UTC Monitoring - A fix has been implemented for the certificate delays of issuance. Services are returning to normal operation, and we are currently monitoring system performance. Next Update: We will continue to monitor and provide an update once the issue is fully resolved. June 16, 2026 2:08PM UTC Resolved - Issue is resolved.

1. 14 iunie 2026 la 01:00 UTCresolved

   June 4, 2026 10:06PM UTC Scheduled - Sectigo Certificate Issuing Platform Scheduled Maintenance Saturday, June 13, 2026; 23:00 UTC. Sectigo Certificate Issuing Platform Scheduled Maintenance: • Minor fixes • Minor improvements We anticipate that our certificate issuing platform will be unavailable for up to 2 hours while we add this additional functionality to the system. Please contact your Sectigo support resource if you require additional information about this scheduled maintenance event. June 13, 2026 11:00PM UTC Active - Scheduled maintenance is starting. June 14, 2026 1:00AM UTC Completed - Scheduled maintenance is complete.

1. 9 iunie 2026 la 18:45 UTCresolved

   June 8, 2026 6:04PM UTC Investigating - We are currently investigating an issue impacting certificate issuance involving Delays. Some customers may experience delays or failures when attempting to issue certificates. Our engineering teams are actively engaged and working to identify the root cause and implement a resolution. Affected Services: Certificate Issuance Platform Next Update: We will provide an update within 30 minutes or sooner as more information becomes available. Please contact Support for further assistance. June 8, 2026 6:41PM UTC Identified - We have identified the root cause of the certificate issuance issue impacting delays. Our engineering teams are actively working on implementing a fix. Customers may continue to experience delays or intermittent failures during certificate issuance while remediation is in progress. Next Update: We will provide another update as soon more information becomes available. Please contact Support for further details. June 8, 2026 6:52PM UTC Monitoring - Summary: A fix has been implemented for the certificate delays of issuance. Services are returning to normal operation, and we are currently monitoring system performance. Next Update: We will continue to monitor and provide an update once the issue is fully resolved. June 9, 2026 6:45PM UTC Resolved - Issue is resolved.

1. 6 iunie 2026 la 21:00 UTCresolved

   April 28, 2026 6:20PM UTC Scheduled - As part of a long-term project to provide infrastructure that will continue to scale with growing demand, Sectigo will perform a datacenter switchover - Date: Saturday June 6th, 2026 - Start Time: 9:00am UTC (5:00 AM ET/2:00 AM PT) - End Time: 9:00 PM UTC (5:00 PM ET/2:00 PM PT) - Duration: Up to 12 hours This switchover is estimated to run approximately twelve hours, during which time some Sectigo services will be - Unavailable Services: - SCM user interface, - Sectigo’s partner ordering APIs - Issuance of new certificates. CRL and OCSP will not be affected by this maintenance. We expect all services to resume normal operation immediately after the switchover. June 6, 2026 9:00AM UTC Active - Scheduled maintenance is starting. June 6, 2026 9:00PM UTC Completed - Scheduled maintenance is complete.

1. 31 mai 2026 la 01:00 UTCresolved

   May 21, 2026 9:02PM UTC Scheduled - Sectigo Certificate Issuing Platform Scheduled Maintenance Saturday, May 30, 2026; 23:00 UTC. Sectigo Certificate Issuing Platform Scheduled Maintenance: • Redesign of the Document Upload Page • SASP Sectigo Logo/Color Rebrand • Minor fixes • Minor improvements We anticipate that our certificate issuing platform will be unavailable for up to 2 hours while we add this additional functionality to the system. Please contact your Sectigo support resource if you require additional information about this scheduled maintenance event. May 30, 2026 11:00PM UTC Active - Scheduled maintenance is starting. May 31, 2026 1:00AM UTC Completed - Scheduled maintenance is complete.

1. 23 mai 2026 la 13:00 UTCresolved

   May 15, 2026 6:49PM UTC Scheduled - The SCM 26.5 release includes the following enhancements and fixes: - SCM now supports the DNS TXT Record with the Persistent Value DCV method. (SCM-13418) - Enrollment for VMC/CMC certificates has been refined; CSRs are no longer required, and the final logo can be downloaded if validation modifies it. (SCM-14111) - ACL management has been enhanced to show all applicable ACLs at each level. (SCM-9240) - ACLs can now be disabled without being deleted to help with troubleshooting access issues. (SCM-812) - New REST API resource to manage ACLs. (SCM-11054) - Improved SSL/Mark certificate enrollment wizard to show additional domain licensing information. (SCM-14160) - Certificate expiry notifications can now target a specific certificate profile for all certificate types. (SCM-14058) - Improved filtering on Azure accounts in the UI and REST API. (SCM-14237) - Improved SSL certificate REST API list/detail responses and added a new expiresIn filter. (SCM-14213) - The TTL value of DNS records can now be configured per DNS Connector. (SCM-14218) - When renewing or replacing an SSL certificate via REST API, domains included in a CSR were not sanitized in the same way as in the original request. This could result in domain mismatches being detected incorrectly. (SCM-14047) - Improved handling of the Allowed Key Types attribute on MS CA certificate profiles. All lengths shorter than the minimum key size in the ADCS template are removed. (SCM-13866) - Details about HTTP/DNS entry names needed for VMC/CMC domain validation incorrectly showed the Sectigo domains instead of the issuing CA. (SCM-14114) - Improved handling of long username/password and SSH key passphrases. The maximum supported value is now 256 characters. (SCM-14198) - The label indicating that a domain's DCV was automated via DNS Connector was not displaying correctly. (SCM-14358) - Custom fields did not appear/disappear properly on enrollment forms when they were added/removed within SCM. (SCM-14251) - Dashboard cards for certificate types were shown even when the customer and/or admin had no access to them. (SCM-14039) May 23, 2026 11:02AM UTC Active - Maintenance is starting. May 23, 2026 1:00PM UTC Completed - Maintenance is complete.

1. 23 mai 2026 la 11:02 UTCresolved

   May 15, 2026 6:47PM UTC Scheduled - The SCM 26.5 release includes the following enhancements and fixes: - SCM now supports the DNS TXT Record with the Persistent Value DCV method. (SCM-13418) - Enrollment for VMC/CMC certificates has been refined; CSRs are no longer required, and the final logo can be downloaded if validation modifies it. (SCM-14111) - ACL management has been enhanced to show all applicable ACLs at each level. (SCM-9240) - ACLs can now be disabled without being deleted to help with troubleshooting access issues. (SCM-812) - New REST API resource to manage ACLs. (SCM-11054) - Improved SSL/Mark certificate enrollment wizard to show additional domain licensing information. (SCM-14160) - Certificate expiry notifications can now target a specific certificate profile for all certificate types. (SCM-14058) - Improved filtering on Azure accounts in the UI and REST API. (SCM-14237) - Improved SSL certificate REST API list/detail responses and added a new expiresIn filter. (SCM-14213) - The TTL value of DNS records can now be configured per DNS Connector. (SCM-14218) - When renewing or replacing an SSL certificate via REST API, domains included in a CSR were not sanitized in the same way as in the original request. This could result in domain mismatches being detected incorrectly. (SCM-14047) - Improved handling of the Allowed Key Types attribute on MS CA certificate profiles. All lengths shorter than the minimum key size in the ADCS template are removed. (SCM-13866) - Details about HTTP/DNS entry names needed for VMC/CMC domain validation incorrectly showed the Sectigo domains instead of the issuing CA. (SCM-14114) - Improved handling of long username/password and SSH key passphrases. The maximum supported value is now 256 characters. (SCM-14198) - The label indicating that a domain's DCV was automated via DNS Connector was not displaying correctly. (SCM-14358) - Custom fields did not appear/disappear properly on enrollment forms when they were added/removed within SCM. (SCM-14251) - Dashboard cards for certificate types were shown even when the customer and/or admin had no access to them. (SCM-14039) May 23, 2026 9:00AM UTC Active - Maintenance is starting. May 23, 2026 11:02AM UTC Completed - Maintenance is complete.