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    Istoricul incidentelor Section

    50 incidente Section înregistrate începând din martie 2021, cu actualizări oficiale, componente afectate, durată și informații despre rezolvare.

    Înapoi la starea actuală

    Connectivity issues with Section Anycast network

    A început 20 februarie 2026 la 18:45 UTC · 5h 6m

    OutageIncident major
    Componente afectate
    Anycast
    1. 20 februarie 2026 la 18:59 UTCinvestigating

      Section is currently experiencing connectivity issues with the Section Anycast network. Engineers are investigating this issue. Updates will continue to be provided on the status of this issue.

    2. 20 februarie 2026 la 19:19 UTCidentified

      We’ve identified an issue with an upstream partner that is affecting the Section Anycast network.

    3. 20 februarie 2026 la 19:34 UTCmonitoring

      We have followed mitigation steps provided by our upstream partner to readvertise affected IP prefixes. We are now seeing traffic levels stabilize and connectivity issues beginning to resolve across the network. We will continue to monitor the situation closely to ensure full stability.

    4. 20 februarie 2026 la 19:44 UTCmonitoring

      We are now seeing connectivity and traffic flow return to normal levels. We will continue to monitor to ensure the stability of these routes.

    5. 20 februarie 2026 la 19:47 UTCmonitoring

      We are continuing to monitor for any further issues.

    6. 20 februarie 2026 la 21:04 UTCmonitoring

      While we await a final resolution from our upstream partner regarding the broader incident, our services are currently operating normally. We will continue to monitor the situation until their investigation is fully concluded.

    7. 20 februarie 2026 la 23:56 UTCresolved

      The incident has been resolved. Our upstream partner has also officially concluded their investigation and closed the underlying incident. We have verified that all services are operating at expected performance levels and have now concluded our monitoring period. We apologize for the disruption and appreciate your patience while we worked toward this resolution.

    Section Management Console Issues

    A început 23 ianuarie 2024 la 17:54 UTC · 23m

    Pending
    Componente afectate
    ConsoleAPI
    1. 23 ianuarie 2024 la 17:54 UTCinvestigating

      Section is currently experiencing issues with our Management Console and API availability. End-users may experience issues with accessing the console or performing certain functions, including degraded performance with API's. Engineers are investigating this issue. Updates will continue to be provided on the status of this issue.

    2. 23 ianuarie 2024 la 18:17 UTCresolved

      This incident has been resolved.

    Section Management Console Issues

    A început 30 octombrie 2023 la 20:21 UTC · 2h 20m

    Pending
    Componente afectate
    Console
    1. 30 octombrie 2023 la 20:21 UTCinvestigating

      Section is currently experiencing issues with our Management Console and API availability. End-users may experience issues with accessing the console or performing certain functions, including degraded performance with API's. Engineers are investigating this issue. Updates will continue to be provided on the status of this issue.

    2. 30 octombrie 2023 la 20:23 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 30 octombrie 2023 la 20:24 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 30 octombrie 2023 la 22:40 UTCresolved

      This incident has been resolved.

    Section Management Console Issues

    A început 17 octombrie 2023 la 22:54 UTC · 31m

    OutageIncident major
    Componente afectate
    ConsoleAPI
    1. 17 octombrie 2023 la 22:54 UTCinvestigating

      Section is currently experiencing issues with our Management Console and API availability. End-users may experience issues with accessing the console or performing certain functions, including degraded performance with API's. Engineers are investigating this issue. Updates will continue to be provided on the status of this issue.

    2. 17 octombrie 2023 la 22:55 UTCinvestigating

      We are continuing to investigate this issue.

    3. 17 octombrie 2023 la 23:23 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 17 octombrie 2023 la 23:25 UTCresolved

      This incident has been resolved.

    Aperture certificate and Console access issues

    A început 6 iulie 2023 la 18:23 UTC · 22m

    OutageIncident critic
    Componente afectate
    ConsoleAPI
    1. 6 iulie 2023 la 18:23 UTCinvestigating

      We are currently investigating this issue.

    2. 6 iulie 2023 la 18:23 UTCinvestigating

      We are continuing to investigate this issue.

    3. 6 iulie 2023 la 18:35 UTCidentified

      The issue has been identified and a fix is being implemented.

    4. 6 iulie 2023 la 18:39 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    5. 6 iulie 2023 la 18:45 UTCresolved

      This incident has been resolved.

    Section Console unavailable

    A început 19 aprilie 2023 la 23:23 UTC · 1h 26m

    OutageIncident major
    Componente afectate
    Console
    1. 19 aprilie 2023 la 23:23 UTCinvestigating

      We are currently investigating this issue.

    2. 20 aprilie 2023 la 00:10 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 20 aprilie 2023 la 00:49 UTCresolved

      This incident has been resolved.

    Section Management Console Issues

    A început 8 aprilie 2023 la 00:47 UTC · 3h 19m

    Pending
    Componente afectate
    ConsoleAPI
    1. 8 aprilie 2023 la 00:47 UTCinvestigating

      Section is currently experiencing issues with our Management Console and API availability. End-users may experience issues with accessing the console or performing certain functions, including degraded performance with API's. Engineers are investigating this issue. Updates will continue to be provided on the status of this issue.

    2. 8 aprilie 2023 la 01:22 UTCinvestigating

      We are continuing to investigate this issue.

    3. 8 aprilie 2023 la 03:21 UTCidentified

      The issue has been identified and a fix is being implemented.

    4. 8 aprilie 2023 la 03:44 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    5. 8 aprilie 2023 la 04:07 UTCresolved

      This incident has been resolved.

    Degraded Service with Section Anycast Network

    A început 20 decembrie 2022 la 15:18 UTC · 2h 19m

    IssuesIncident minor
    Componente afectate
    AnycastCalifornia
    1. 20 decembrie 2022 la 15:18 UTCinvestigating

      Section is currently experiencing degraded performance with the Section Anycast network. Engineers are investigating this issue. Updates will continue to be provided on the status of this issue.

    2. 20 decembrie 2022 la 15:29 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 20 decembrie 2022 la 15:33 UTCmonitoring

      We are continuing to monitor for any further issues.

    4. 20 decembrie 2022 la 17:36 UTCresolved

      This incident has been resolved.

    Degraded Service in AWS US-EAST2 Region (Ohio)

    A început 5 decembrie 2022 la 20:46 UTC · 42m

    OutageIncident major
    1. 5 decembrie 2022 la 20:46 UTCidentified

      Section is currently tracking an issue in AWS US-East 2 region that is currently impacting multiple customers. See here for more details: https://health.aws.amazon.com/health/status Section has automatically routed customer traffic away from this AWS POP however if customer origins are deployed in this region they will be experiencing 522 and 524 errors. Updates will continue to be provided on the status of this issue.

    2. 5 decembrie 2022 la 21:02 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 5 decembrie 2022 la 21:28 UTCresolved

      AWS has resolved the issue with AWS US-East-2 (Ohio) For more information please reference the AWS health status page here: https://health.aws.amazon.com/health/status

    Degraded performance within AWS PoPs

    A început 16 noiembrie 2022 la 10:12 UTC · 6h 13m

    IssuesIncident minor
    Componente afectate
    LondonOregon
    1. 16 noiembrie 2022 la 10:12 UTCinvestigating

      We are currently investigating an issue with several AWS PoPs in North America & Europe

    2. 16 noiembrie 2022 la 11:16 UTCinvestigating

      Section Engineers continue to work on this issue with urgency. Updates will continue to be provided until the issue has been resolved.

    3. 16 noiembrie 2022 la 12:08 UTCinvestigating

      We are continuing to investigate this issue. Updates will continue to be provided until the issue has been resolved.

    4. 16 noiembrie 2022 la 13:09 UTCmonitoring

      A fix has been implemented, and we are currently monitoring the results.

    5. 16 noiembrie 2022 la 16:26 UTCresolved

      This incident has been resolved.

    DNS Resolution Issues

    A început 14 noiembrie 2022 la 02:37 UTC · 9m

    OutageIncident major
    Componente afectate
    SydneyDNS
    1. 14 noiembrie 2022 la 02:37 UTCinvestigating

      Section is currently experiencing experiencing DNS related issues. Engineers are investigating this issue. Updates will continue to be provided on the status of this issue.

    2. 14 noiembrie 2022 la 02:44 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 14 noiembrie 2022 la 02:45 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 14 noiembrie 2022 la 02:46 UTCresolved

      This incident has been resolved.

    Control Plane Degradation

    A început 9 noiembrie 2022 la 06:15 UTC · 26m

    IssuesIncident minor
    Componente afectate
    ConsoleAPI
    1. 9 noiembrie 2022 la 06:15 UTCinvestigating

      On Nov 9th starting at 03:15 UTC, Section began experiencing degradation in its control plane. This would affect the time it takes for updates to reach the Points of Presence. Engineers are investigating this issue. Updates will continue to be provided on the status of this issue.

    2. 9 noiembrie 2022 la 06:41 UTCresolved

      This incident has been resolved.

    User interface and APIs slow

    A început 13 octombrie 2022 la 19:39 UTC · 28m

    IssuesIncident minor
    Componente afectate
    Console
    1. 13 octombrie 2022 la 19:39 UTCidentified

      The issue has been identified and a fix is being implemented.

    2. 13 octombrie 2022 la 19:56 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 13 octombrie 2022 la 20:06 UTCresolved

      This incident has been resolved.

    New Project Creation API Issues

    A început 11 octombrie 2022 la 19:22 UTC · 23m

    OutageIncident major
    Componente afectate
    ConsoleAPI
    1. 11 octombrie 2022 la 19:22 UTCidentified

      Users are unable to create new Projects on the Section platform. We have identified the issue and a fix is in progress.

    2. 11 octombrie 2022 la 19:45 UTCresolved

      This incident has been resolved.

    Management Console and API features unavailable

    A început 19 septembrie 2022 la 17:06 UTC · 1h 2m

    OutageIncident major
    Componente afectate
    Console
    1. 19 septembrie 2022 la 17:06 UTCinvestigating

      We are currently investigating this issue.

    2. 19 septembrie 2022 la 17:11 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 19 septembrie 2022 la 17:25 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 19 septembrie 2022 la 18:08 UTCresolved

      This incident has been resolved.

    Section KEI Dashboard Issues

    A început 15 septembrie 2022 la 20:22 UTC · 54m

    IssuesIncident minor
    Componente afectate
    Console
    1. 15 septembrie 2022 la 20:22 UTCinvestigating

      Section is currently experiencing issues with our KEI Management Console. End-users may experience issues with accessing the console or performing certain functions. Engineers are investigating this issue. Updates will continue to be provided on the status of this issue.

    2. 15 septembrie 2022 la 21:16 UTCresolved

      This incident has been resolved.

    Degraded Service in AU Melbourne

    A început 13 septembrie 2022 la 02:04 UTC · 4h 17m

    IssuesIncident minor
    Componente afectate
    Melbourne
    1. 13 septembrie 2022 la 02:04 UTCinvestigating

      We are currently investigating this issue.

    2. 13 septembrie 2022 la 02:18 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 13 septembrie 2022 la 02:54 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 13 septembrie 2022 la 06:21 UTCresolved

      This incident has been resolved.

    New logins to console.section.io may be slow or error

    A început 7 septembrie 2022 la 22:31 UTC · 27m

    IssuesIncident minor
    Componente afectate
    Console
    1. 7 septembrie 2022 la 22:31 UTCidentified

      Users that are not already logged in to console.section.io and are attempting to login may experience slowness or errors and will need to retry. Already logged in users should not be affected. Logins to aperture.section.io should not be affected. The issue has been identified and mitigations are being prepared.

    2. 7 septembrie 2022 la 22:58 UTCresolved

      This incident has been resolved.

    KEI API unavailable

    A început 7 septembrie 2022 la 00:55 UTC · 2h 47m

    OutageIncident major
    Componente afectate
    API
    1. 7 septembrie 2022 la 00:55 UTCinvestigating

      On Wednesday, 2022-09-07 starting at 12:40 UTC, Section began experiencing the KEI API endpoint being unavailable. Engineers are investigating this issue. Updates will continue to be provided on the status of this issue.

    2. 7 septembrie 2022 la 01:32 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 7 septembrie 2022 la 02:11 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 7 septembrie 2022 la 02:11 UTCmonitoring

      We are continuing to monitor for any further issues.

    5. 7 septembrie 2022 la 03:41 UTCresolved

      This incident has been resolved.

    KEI Add Project is currently unavailable

    A început 6 septembrie 2022 la 03:22 UTC · 51m

    IssuesIncident minor
    Componente afectate
    Console
    1. 6 septembrie 2022 la 03:22 UTCinvestigating

      We are currently investigating the issue

    2. 6 septembrie 2022 la 03:22 UTCinvestigating

      We are continuing to investigate this issue.

    3. 6 septembrie 2022 la 04:14 UTCresolved

      KEI projects can be created as documented here https://www.section.io/docs/get-started/create-environment/