Istoricul incidentelor Shipcloud

1. 21 octombrie 2026 la 15:06 UTCmonitoring

   ** "Atenţie" Suntem conştienţi de o ameninţare globală la adresa securităţii care afectează aplicaţiile bazate pe PHP şi monitorizează îndeaproape situaţia. Aplicațiile noastre principale, ** shipcloud.io** și **shipcloud.com**, rămân pe deplin operaționale și nu sunt afectate de această amenințare. Monitorizăm în mod activ situația și vom furniza actualizări, după caz. Mulţumesc pentru înţelegere.

Traducere automată din actualizarea oficială a incidentului.

1. 20 octombrie 2026 la 06:51 UTCresolved

   Pentru a vă oferi în continuare un serviciu sigur și fiabil, DPD va efectua Întreţinerea programată a sistemului miercuri, 21 octombrie 2026, între orele 15:00 şi 16:00 (CEST). În acest timp, sistemul DPD DE Web Service API va rămâne disponibil, dar pot exista scurte întreruperi de serviciu. Vă rugăm să luați în considerare acest lucru atunci când vă planificați munca. Această întreținere este destinată să îmbunătățească măsurile de securitate DPD și să protejeze datele dumneavoastră. DPD face tot posibilul pentru a menţine întreruperea cât mai scurtă posibil şi vă mulţumim pentru înţelegere.

Traducere automată din actualizarea oficială a incidentului.

1. 2 iunie 2026 la 11:37 UTCidentified

   We are currently observing limited availability of DHL Returns functionality and are actively investigating.

2. 2 iunie 2026 la 12:26 UTCresolved

   This incident has been resolved.

1. 13 mai 2026 la 07:19 UTCmonitoring

   The DPD webservices are currently running into timeouts. We're monitoring the situation.

2. 13 mai 2026 la 08:02 UTCresolved

   This incident has been resolved.

1. 12 mai 2026 la 07:50 UTCmonitoring

   The DPD webservices are currently running into timeouts. We're monitoring the situation. --------- >Sehr geehrte Kundin, sehr geehrter Kunde, >wegen einer technischen Störung stehen unsere Webservices im Moment leider nur eingeschränkt zur Verfügung. Es kann zu verzögerten >Antwortzeiten kommen. Wir arbeiten mit Hochdruck daran, das Problem zu lösen. Wann die Störung behoben sein wird, lässt sich derzeit >noch nicht absehen. Wir halten Sie dazu auf dem Laufenden. >Wir bitten um Entschuldigung für die Unannehmlichkeiten und stehen bei weiteren Fragen gerne zur Verfügung. >Freundliche Grüße >Ihr DPD Team >Dear customer, >Due to a technical malfunction our Web Services are only available to a limited extent. Unfortunately the response time may be slower than >usual at the moment. >We are working as fast as we can to correct the problem, but at the moment it is not yet possible to say exactly when the normal service >will be restored. >We will inform you by email as soon as the malfunction has been corrected, and apologize for any inconvenience. >If you have any questions please contact us. >With best regards >Your DPD Team

2. 12 mai 2026 la 09:08 UTCresolved

   This incident has been resolved.

1. 7 mai 2026 la 06:34 UTCinvestigating

   We are currently investigating this issue.

2. 7 mai 2026 la 06:55 UTCresolved

   This incident has been resolved.

1. 28 aprilie 2026 la 06:22 UTCidentified

   The issue has been identified and a fix is being implemented.

2. 28 aprilie 2026 la 06:33 UTCresolved

   This incident has been resolved.

1. 27 aprilie 2026 la 07:41 UTCinvestigating

   We are currently investigating this issue.

2. 27 aprilie 2026 la 07:45 UTCresolved

   This incident has been resolved.

1. 10 aprilie 2026 la 08:18 UTCidentified

   The DHL CIG (Customer Integration Gateway) is responding with errors, DHL is already investigating and trying to resolve the issue. https://post-paket-deutschland.status.api.dhl.com/incidents/230797?lang=de

2. 10 aprilie 2026 la 08:43 UTCresolved

   This incident has been resolved.

1. 22 decembrie 2025 la 07:59 UTCmonitoring

   The DPD webservices are currently running into timeouts. We're monitoring the situation.

2. 22 decembrie 2025 la 08:56 UTCresolved

   This incident has been resolved.

1. 13 noiembrie 2025 la 15:47 UTCidentified

   Due to problems with our cloud provider some carriers and services are currently unavailable. This also affects the usage of all shipcloud owned contracts. We are working hard on mitigating the problems and fixing the issue.

2. 13 noiembrie 2025 la 17:05 UTCresolved

   This incident has been resolved.

1. 10 iulie 2025 la 08:24 UTCinvestigating

   The API is partially responding with errors when creating shipment quotes or creating a shipment using shipcloud rates with carrier DPD. We have identified the cause of the problem and are working on a fix.

2. 10 iulie 2025 la 09:24 UTCresolved

   This incident has been resolved.

1. 9 iulie 2025 la 10:02 UTCinvestigating

   We are investigating reports of degraded performance.

2. 9 iulie 2025 la 10:20 UTCinvestigating

   We are continuing to investigate the issue. Shipments with the carrier UPS are currently running into errors

3. 9 iulie 2025 la 10:35 UTCresolved

   This incident has been resolved.

1. 1 iulie 2025 la 11:21 UTCinvestigating

   We are investigating reports of degraded performance.

2. 1 iulie 2025 la 11:31 UTCinvestigating

   We are continuing to investigate this issue.

3. 1 iulie 2025 la 11:48 UTCidentified

   The issue has been identified and a fix is being implemented.

4. 1 iulie 2025 la 12:26 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

5. 1 iulie 2025 la 13:51 UTCresolved

   This incident has been resolved.

1. 23 iunie 2025 la 07:22 UTCmonitoring

   The GLS services are currently slow and/or running into timeouts.

2. 23 iunie 2025 la 09:12 UTCresolved

   This incident has been resolved.

1. 30 aprilie 2025 la 14:15 UTCidentified

   The DHL Returns API is currently not available.

2. 30 aprilie 2025 la 14:47 UTCresolved

   This incident has been resolved.

1. 9 aprilie 2025 la 06:46 UTCmonitoring

   The DPD webservices are currently running into timeouts. We're monitoring the situation.

2. 9 aprilie 2025 la 08:38 UTCresolved

   This incident has been resolved.

1. 21 februarie 2025 la 07:54 UTCmonitoring

   There are currently problems with the UPS authentication service. This leads to errors when creating shipments. We will keep you updated.

2. 21 februarie 2025 la 10:28 UTCresolved

   This incident has been resolved.

1. 22 ianuarie 2025 la 07:27 UTCmonitoring

   We received the following information from DPD: >Sehr geehrte Partnerinnen, sehr geehrter Partner, wegen einer technischen Störung stehen unsere Webservices im Moment leider nur eingeschränkt zur Verfügung. Es kann zu verzögerten Antwortzeiten kommen. Wir arbeiten mit Hochdruck daran, das Problem zu lösen. Wann die Störung behoben sein wird, lässt sich derzeit noch nicht absehen. Wir halten Sie dazu auf dem Laufenden. Wir bitten um Entschuldigung für die Unannehmlichkeiten und stehen bei weiteren Fragen gerne zur Verfügung. Freundliche Grüße Ihr DPD Team _ _ _ _ _ _ _ Dear partner, Due to a technical malfunction our Web Services are only available to a limited extent. Unfortunately the response time may be slower than usual at the moment. We are working as fast as we can to correct the problem, but at the moment it is not yet possible to say exactly when the normal service will be restored. We will inform you by email as soon as the malfunction has been corrected, and apologize for any inconvenience. If you have any questions please contact us. With best regards Your DPD Team

2. 23 ianuarie 2025 la 08:38 UTCresolved

   This incident has been resolved.

1. 25 noiembrie 2024 la 08:16 UTCmonitoring

   We received the following information from DPD > Sehr geehrte Kundin, sehr geehrter Kunde, wegen einer technischen Störung stehen unsere Webservices im Moment leider nur eingeschränkt zur Verfügung. Es kann zu verzögerten Antwortzeiten kommen. Wir arbeiten mit Hochdruck daran, das Problem zu lösen. Wann die Störung behoben sein wird, lässt sich derzeit noch nicht absehen. Wir halten Sie dazu auf dem Laufenden. Wir bitten um Entschuldigung für die Unannehmlichkeiten und stehen bei weiteren Fragen gerne zur Verfügung. Freundliche Grüße Ihr DPD Team -------- Dear customer, Because of a malfunction our Web Services are temporarily only available to a limited extent. There may be delays in response times. We are working as fast as we can to correct the problem, but at the moment it is not yet possible to say exactly when the normal service will be restored. We will inform you by email as soon as the malfunction has been corrected, and apologize for any inconvenience. If you have any questions please contact us. With best regards Your DPD Team

2. 26 noiembrie 2024 la 07:59 UTCresolved

   This incident has been resolved.