Istoricul incidentelor Sierra Wireless

1. 31 iulie 2026 la 05:32 UTCinvestigating

   Semtech a detectat o Degradare a abonamentelor ESENȚIALES1 SIM în UE și în regiunea NAM. Dispozitivele prezente în prezent în această regiune pot întâmpina dificultăți în stabilirea unei noi sesiuni de date; pentru sesiunile existente se poate întâlni o legătură frecventă cu rețeaua. Am raportat problema transportatorului nostru partener, și o anchetă pentru a determina domeniul de aplicare și cauza este în curs de desfășurare. Impact: Dispozitivele cu impact pot experimenta întârzieri în stabilirea serviciilor de date, SMS și voce. Vă apreciem răbdarea în această privinţă.

2. 31 iulie 2026 la 07:16 UTCinvestigating

   Inginerii noștri continuă să lucreze cu transportatorul nostru partener pentru a aduce o rezoluție cu privire la această problemă. Impact: Dispozitivele cu impact pot experimenta întârzieri în stabilirea datelor, SMS, USSD și a serviciilor de voce. Vom oferi o actualizare în 2 ore.

3. 31 iulie 2026 la 08:23 UTCinvestigating

   Sistemul nostru de monitorizare indică faptul că serviciile au fost restaurate. Inginerii noştri continuă să observe îmbunătăţiri în reţeaua noastră parteneră de transport. Monitorizăm îndeaproape pentru a asigura stabilitatea. Dacă nu vor mai exista impacturi, vom lua în considerare acest lucru rezolvat după perioada noastră de monitorizare.

4. 31 iulie 2026 la 09:07 UTCmonitoring

   Sistemul nostru de monitorizare indică faptul că serviciile au fost restaurate. Inginerii noştri continuă să observe îmbunătăţiri în reţeaua noastră parteneră de transport. Monitorizăm îndeaproape pentru a asigura stabilitatea. Dacă nu vor mai exista impacturi, vom lua în considerare acest lucru rezolvat după perioada noastră de monitorizare.

5. 31 iulie 2026 la 09:34 UTCresolved

   Acest incident a fost rezolvat.

Traducere automată din actualizarea oficială a incidentului.

1. 24 iulie 2026 la 12:10 UTCinvestigating

   Semtech observă o posibilă degradare a serviciilor care afectează platformele AirVantage și ALMS din regiunea NA. Acest lucru este legat de un incident în curs de desfășurare pe unul dintre furnizorii noștri de infrastructură în cloud. Impact: Serviciile sunt în prezent operaționale. Deși nu s-a observat nicio întrerupere a serviciului, clienții sunt vulnerabili la degradarea intermitentă a performanței până când furnizorul de cloud din amonte nu atenuează pe deplin problema de bază. Vom furniza următoarea actualizare în 2 ore.

2. 24 iulie 2026 la 13:11 UTCmonitoring

   A fost implementată o soluţie şi monitorizăm rezultatele.

3. 24 iulie 2026 la 14:17 UTCresolved

   Acest incident a fost rezolvat.

Traducere automată din actualizarea oficială a incidentului.

1. 23 iulie 2026 la 12:30 UTCinvestigating

   Sistemele noastre de monitorizare au detectat afectarea serviciilor pentru abonamentele Essentials1 & Advanced SIM în roaming numai pe MNO Bouygues Telecom din Franța. Am raportat problema transportatorului nostru partener și o anchetă pentru a determina domeniul de aplicare și cauza este în curs de desfășurare. Impactul: Dispozitivele cu impact pot experimenta întârzieri în stabilirea serviciilor de date, SMS și voce și a conectivității la rețea. Apreciem înțelegerea dumneavoastră și va oferi următoarea actualizare în termen de 2 ore.

2. 23 iulie 2026 la 13:44 UTCinvestigating

   Continuăm să investigăm această problemă.

3. 23 iulie 2026 la 15:39 UTCmonitoring

   A fost implementată o soluţie şi monitorizăm rezultatele.

4. 23 iulie 2026 la 16:56 UTCresolved

   Acest incident a fost rezolvat.

Traducere automată din actualizarea oficială a incidentului.

1. 23 iulie 2026 la 08:54 UTCinvestigating

   Semtech a detectat o degradare a abonamentelor ESENȚIALS1 SIM în UE și în regiunea NAM. Dispozitivele prezente în prezent în această regiune pot întâmpina dificultăți în stabilirea unei noi sesiuni de date; pentru sesiunile existente se poate întâlni o legătură frecventă cu rețeaua. Am raportat problema transportatorului nostru partener, și o anchetă pentru a determina domeniul de aplicare și cauza este în curs de desfășurare. Impact: Dispozitivele cu impact pot experimenta întârzieri în stabilirea serviciilor de date, SMS și voce. Vă apreciem răbdarea în această privinţă.

2. 23 iulie 2026 la 11:00 UTCinvestigating

   Partenerul nostru Carrier lucrează activ la rezolvarea problemei. Vom furniza următoarea actualizare în următoarele 2 ore.

3. 23 iulie 2026 la 12:03 UTCmonitoring

   A fost implementată o soluţie şi monitorizăm rezultatele.

4. 23 iulie 2026 la 13:43 UTCresolved

   Acest incident a fost rezolvat.

Traducere automată din actualizarea oficială a incidentului.

1. 22 iulie 2026 la 15:33 UTCinvestigating

   Semtech a detectat o Degradare a abonamentelor ESENȚIALES1 SIM în UE și în regiunea NAM. Dispozitivele prezente în prezent în această regiune pot întâmpina dificultăți în stabilirea unei noi sesiuni de date; pentru sesiunile existente se poate întâlni o legătură frecventă cu rețeaua. Am raportat problema transportatorului nostru partener, și o anchetă pentru a determina domeniul de aplicare și cauza este în curs de desfășurare. Impact: Dispozitivele cu impact pot experimenta întârzieri în stabilirea serviciilor de date, SMS și voce. Vă apreciem răbdarea în această privinţă.

2. 22 iulie 2026 la 16:30 UTCmonitoring

   A fost implementată o soluţie şi monitorizăm rezultatele.

3. 22 iulie 2026 la 17:36 UTCresolved

   Acest incident a fost rezolvat.

Traducere automată din actualizarea oficială a incidentului.

1. 22 iulie 2026 la 07:21 UTCinvestigating

   Sistemele de monitorizare Semtech Echipa noastră de inginerie investighează în mod activ cauza rădăcină și lucrează pentru a restabili funcționalitatea completă cât mai repede posibil. Impactul: Clienții pot experimenta întârzieri sau degradare în SMS, Voice, sesiuni de date și conectivitate generală la rețea. Vom furniza următoarea actualizare în următoarele două ore.

2. 22 iulie 2026 la 08:58 UTCinvestigating

   Partenerul nostru Carrier lucrează activ la rezolvarea problemei. Vom furniza următoarea actualizare în următoarele 2 ore.

3. 22 iulie 2026 la 11:02 UTCinvestigating

   Partenerul nostru Carrier încă investighează activ şi lucrează la un fix. Vom furniza următoarea actualizare în următoarele 2 ore.

4. 22 iulie 2026 la 12:16 UTCmonitoring

   A fost implementată o soluţie şi monitorizăm rezultatele.

5. 22 iulie 2026 la 13:42 UTCresolved

   Acest incident a fost rezolvat.

Traducere automată din actualizarea oficială a incidentului.

1. 29 iunie 2026 la 07:52 UTCinvestigating

   Our monitoring systems have detected service degradation for Subscribers roaming under Carrier Partner Orange France on 4G network only. Most of the device services moved to 2G/3G service, however, few devices are failing to switch. We have reported the issue to our partner carrier, and an investigation to determine the scope and cause is underway. Impact: Impacted devices may experience degradation in establishing Data, SMS, Voice services and network connectivity. We appreciate your understanding and will provide the next update within 2 hours.

2. 29 iunie 2026 la 08:06 UTCinvestigating

   Semtech GNOC is still observing service degradation for Subscribers roaming under Carrier Partner Orange France only. We have reported the issue to our partner carrier, and an investigation to determine the scope and cause is underway. Impact: Impacted devices may experience degradation in establishing Data, SMS, Voice services and network connectivity. We appreciate your understanding and will provide the next update within 2 hours.

3. 29 iunie 2026 la 10:11 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

4. 29 iunie 2026 la 11:33 UTCresolved

   This incident has been resolved.

1. 24 iunie 2026 la 17:57 UTCinvestigating

   Our monitoring systems have detected service degradation affecting Semtech VoLTE services. Our engineering teams are actively investigating to determine the scope, cause, and immediate fix. Impact: Subscribers may experience degradation in VoLTE service, registration, calls, and SMS over IP might be impacted. We appreciate your understanding and will provide the next update within 2 hours.

2. 24 iunie 2026 la 19:47 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 24 iunie 2026 la 21:11 UTCresolved

   This incident has been resolved.

1. 18 iunie 2026 la 05:07 UTCinvestigating

   Our monitoring systems have detected service degradation for Subscribers roaming under Carrier Partner Orange France on 4G network only. Most of the device services moved to 2G/3G service, however, few devices are failing to switch. We have reported the issue to our partner carrier, and an investigation to determine the scope and cause is underway. Impact: Impacted devices may experience degradation in establishing Data, SMS, Voice services and network connectivity. We appreciate your understanding and will provide the next update within 2 hours.

2. 18 iunie 2026 la 08:38 UTCinvestigating

   Our Carrier Partner is actively investigating the issue. We are closely coordinating with them and continuously monitoring the situation. Further updates will be shared within the next 2 hours.

3. 18 iunie 2026 la 10:48 UTCinvestigating

   Our Carrier Partner continues to actively investigate the issue. We are closely coordinating with them and monitoring the situation. Further updates will be shared within the next 2 hours. We appreciate your patience and understanding.

4. 18 iunie 2026 la 12:45 UTCidentified

   The issue has been identified, and a fix is currently being implemented by our carrier partner. We apologize for any inconvenience caused and appreciate your patience and understanding while the corrective actions are being taken.

5. 18 iunie 2026 la 15:34 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

6. 18 iunie 2026 la 17:11 UTCresolved

   This incident has been resolved.

1. 9 iunie 2026 la 13:30 UTCinvestigating

   Semtech is observing a service degradation for Essentials1 SIM subscriptions in the EU and NAM regions. Devices which are currently present in these regions may find difficulties establishing a new data session, and for a few subscribers, the old data session may drop. We have reported the issue to our partner carrier. Investigation to determine the scope and cause is underway. Impact: Impacted devices may experience delays in establishing Data, SMS and Voice Services. We will provide an update in next 2 hours.

2. 9 iunie 2026 la 14:42 UTCidentified

   The issue has been identified and a fix is being implemented.

3. 9 iunie 2026 la 15:38 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

4. 9 iunie 2026 la 22:42 UTCresolved

   This incident has been resolved.

1. 4 iunie 2026 la 16:59 UTCinvestigating

   Semtech is currently experiencing degradation affecting AirVantage APIs, Data Push, Provisioning Operations, and Device Front End in the NA region. Our engineers are actively engaged in restoring services. We will provide a further update within the next 2 hours. We apologize for the inconvenience and appreciate your patience.

2. 4 iunie 2026 la 17:10 UTCmonitoring

   Our engineers have restored service, and we are currently monitoring to ensure stability. We will consider this resolved if no further impacts are observed during our monitoring period.

3. 4 iunie 2026 la 18:09 UTCresolved

   This incident has been resolved.

1. 2 iunie 2026 la 10:11 UTCinvestigating

   Semtech is currently experiencing a service disruption affecting Carrier+ connectivity with AT&T and Rogers Wireless in the North America (NAM) region. As a result, some customers may encounter intermittent network disconnections. Our teams are actively investigating the issue and working to restore full service as quickly as possible. We apologize for any inconvenience caused and appreciate your patience. We will provide an update in next 2 hours.

2. 2 iunie 2026 la 10:17 UTCinvestigating

   We are still investigating the issue. We will provide an update in next 2 hours. We apologize for any inconvenience caused and appreciate your patience.

3. 2 iunie 2026 la 11:19 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

4. 2 iunie 2026 la 12:29 UTCresolved

   This incident has been resolved.

1. 28 mai 2026 la 08:42 UTCinvestigating

   Semtech is observing service degradation for Essentials5 SIM in the EU and NAM Region. We have reported this issue to our partner carrier, and an investigation to determine the scope and cause is underway. Impact: Impacted devices may experience delays in Data, SMS, and Voice Services. We appreciate your patience in this regard. We will provide the next update within 2 hours.

2. 28 mai 2026 la 10:40 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 28 mai 2026 la 13:09 UTCresolved

   This incident has been resolved.

1. 21 mai 2026 la 16:58 UTCinvestigating

   Our monitoring systems have detected possible service disturbances to Essentials3 SIM subscriptions. Engineers are actively investigating. We will provide additional details in 15 minutes.

2. 21 mai 2026 la 17:21 UTCinvestigating

   Semtech is currently experiencing service degradation affecting Essentials3 SIM subscriptions in the EU and NAM regions. Devices operating in these regions may experience difficulties establishing new data sessions. The issue has been reported to our partner carrier, and an investigation is underway to determine the scope and root cause. Impact: Impacted devices may experience delays in establishing Data services. We will provide further updates in 90 minutes.

3. 21 mai 2026 la 18:55 UTCmonitoring

   Our partner carrier has restored service, and our engineers are monitoring it to ensure stability. If no further impacts are observed during our monitoring period, we will consider this resolved.

4. 21 mai 2026 la 20:21 UTCresolved

   This incident has been resolved.

1. 17 aprilie 2026 la 07:49 UTCinvestigating

   We are currently experiencing a slowness in Cloud SIM provisioning operations in AirVantage impacting SIM provisioning operations in EU region only. Our engineering team is actively working to resolve the issue and restore normal service. Impact: Delay in Cloud SIM Provisioning operations. Further updates will be provided as soon as more information becomes available. We appreciate your patience on this regard. We will provide the next update in next 02 hours.

2. 17 aprilie 2026 la 07:54 UTCinvestigating

   We are still experiencing a slowness in Cloud SIM provisioning operations in AirVantage impacting SIM provisioning operations in EU region only. Our engineering team is actively working to resolve the issue and restore normal service. Impact: Delay in Cloud SIM Provisioning operations. Further updates will be provided as soon as more information becomes available. We appreciate your patience on this regard. We will provide the next update in next 02 hours.

3. 17 aprilie 2026 la 09:28 UTCinvestigating

   Our engineering team is still actively working to resolve the issue and restore normal service. Further updates will be provided as soon as more information becomes available. We appreciate your patience on this regard. We will provide the next update in next 02 hours.

4. 17 aprilie 2026 la 11:19 UTCinvestigating

   Our engineering team continues to actively work on resolving the issue and restoring normal service. We will share further updates as soon as additional information becomes available. We appreciate your patience in this regard. The next update will be provided within the next 02 hours.

5. 17 aprilie 2026 la 13:19 UTCinvestigating

   Our engineering team is actively working to resolve the issue and restore normal service. We will share additional updates as soon as more information becomes available. We appreciate your patience. The next update will be provided within the next 02 hours.

6. 17 aprilie 2026 la 13:43 UTCinvestigating

   Semtech engineers have increased the provisioning capacity by adding additional instances. We anticipate a quicker recovery and will keep you informed of further progress. We, thank you for your patience.The next update will be provided within the next 02 hours.

7. 17 aprilie 2026 la 16:00 UTCidentified

   The issue has been identified and a fix is currently being implemented. Semtech engineers have increased the provisioning capacity by adding additional instances, and we anticipate a quicker recovery. We thank you for your patience and will keep you informed of further progress. The next update will be provided within the next 02 hours.

8. 17 aprilie 2026 la 18:21 UTCmonitoring

   The issue has been addressed and a fix has been successfully implemented. Semtech engineers increased the provisioning capacity by adding additional instances, which has helped restore the service. We are currently monitoring the system to ensure stability and continued performance. We thank you for your patience and will keep you informed of any further updates if required.

9. 17 aprilie 2026 la 21:20 UTCmonitoring

   The issue has been resolved and a fix has been successfully implemented. Semtech engineers increased the provisioning capacity by adding additional instances, which has restored the service. We are currently monitoring the system to ensure continued stability and performance. Thank you for your patience. Further updates will be shared if necessary.

10. 18 aprilie 2026 la 01:12 UTCmonitoring

    The previously reported issue remains resolved following the implemented fix. Semtech engineers increased the provisioning capacity by adding additional instances, and services continue to operate normally. We are actively monitoring the system to ensure ongoing stability and performance. Thank you for your continued patience. We will provide further updates if required.

11. 18 aprilie 2026 la 04:00 UTCresolved

    This incident has been resolved.

1. 16 aprilie 2026 la 15:48 UTCinvestigating

   Semtech is experiencing a disruption with the iMaestro Platform. We are investigating to determine the cause and scope of the impact. We appreciate your patience in this regard. We will provide the next update shortly.

2. 16 aprilie 2026 la 16:45 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 16 aprilie 2026 la 16:48 UTCmonitoring

   We are continuing to monitor for any further issues.

4. 16 aprilie 2026 la 18:42 UTCresolved

   This incident has been resolved.

1. 16 aprilie 2026 la 15:30 UTCmonitoring

   Semtech experienced degradation on the AirVantage UI APIs & Device Front End in the EU & NA regions. Our engineers have restored the services. Impact: Customers experienced failures or service disruptions on UI APIs & Device Front End in the EU & NA regions. We are observing complete restoration and monitoring the results.

2. 16 aprilie 2026 la 16:23 UTCmonitoring

   Semtech is experiencing degradation on the ALMS -UI, API, and Device Front End. AirVantage UI APIs & Device Front End and Data Push in the EU & NA regions are also degraded. Please find the affected components below Our engineers are working on high-priority to restore services. We will provide the next update in 60 minutes

3. 16 aprilie 2026 la 18:01 UTCmonitoring

   Semtech is experiencing performance degradation across ALMS components (UI, API, Device Frontend) and AirVantage services (UI, APIs, Device Frontend, Data Push) in the EU and NA regions. Our engineering team is actively working on high-priority mitigation to restore full functionality across all affected services. We will provide the next update in 60 minutes

4. 16 aprilie 2026 la 18:39 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

5. 16 aprilie 2026 la 19:13 UTCresolved

   This incident has been resolved.

1. 14 aprilie 2026 la 22:30 UTCinvestigating

   Semtech is observing service degradation for Essentials5 SIM in the EU and NAM Region. We have reported this issue to our partner carrier, and an investigation to determine the scope and cause is underway. Impact: Impacted devices may experience delays in Data, SMS, and Voice Services. We appreciate your patience in this regard. We will provide the next update within 2 hours.

2. 15 aprilie 2026 la 00:33 UTCmonitoring

   Our monitoring system indicates that the services has been restored. Our engineers continue to observe improvements in our partner carrier network. We are closely monitoring to ensure stability. If there are no further impacts, we will consider this resolved after our monitoring period.

3. 15 aprilie 2026 la 04:04 UTCresolved

   This incident has been resolved.

1. 27 martie 2026 la 10:00 UTCinvestigating

   Semtech/Sierra Wireless is currently experiencing a degradation with the Telenor Sweden SMS service. As a result, some customers may experience difficulties receiving SMS messages originating from Telenor Sweden. Our team is actively investigating to determine the root cause and full scope of the impact. No Estimated Time to Restore (ETR) is available at this time. We sincerely appreciate your patience and understanding. A follow-up update will be provided within the next 2 hours.

2. 27 martie 2026 la 13:38 UTCinvestigating

   Semtech/Sierra Wireless continues to experience a degradation with the Telenor Sweden SMS service. Some customers may still experience difficulties receiving SMS messages originating from Telenor Sweden. Our team is actively investigating to determine the root cause and full scope of the impact. No Estimated Time to Restore (ETR) is available at this time. We sincerely appreciate your patience and understanding. A follow-up update will be provided within the next 2 hours.

3. 27 martie 2026 la 14:25 UTCinvestigating

   With Semtech’s proactive approach to issue resolution, we conducted a technical discussion with the carrier provider over a call. Our partner carrier has informed us that they are experiencing a major issue on their end and are actively working towards a fix. However, they have not yet provided an Estimated Time of Resolution (ETR). We will provide more updates in next 2 hours.

4. 28 martie 2026 la 02:56 UTCinvestigating

   With Semtech’s proactive approach to issue resolution, we conducted a technical discussion with the carrier provider over a call. Our partner carrier has informed us that they are still experiencing a major issue on their end and are actively working towards a fix. However, they have not yet provided an Estimated Time of Resolution (ETR). We will provide more updates in the next 6 hours.

5. 28 martie 2026 la 10:12 UTCinvestigating

   With Semtech’s proactive approach to issue resolution, we conducted a technical discussion with the carrier provider over a call. Our partner carrier has confirmed that they are still experiencing a major issue on their end and are actively working towards a resolution. However, an Estimated Time of Resolution (ETR) is still not available. We will continue to monitor the situation and provide the next update within the next 6 hours.

6. 28 martie 2026 la 23:09 UTCinvestigating

   With Semtech’s proactive approach to issue resolution, we conducted a technical discussion with the carrier provider over a call. Our partner carrier has confirmed that they are still experiencing a major issue on their end and are actively working toward resolving it.. However, an Estimated Time of Resolution (ETR) is still not available. We will continue to closely monitor the situation and share the next update within the next 6 hours.

7. 29 martie 2026 la 04:56 UTCinvestigating

   With Semtech’s proactive approach to issue resolution, we held a technical discussion with the carrier provider over a call. The partner carrier confirmed that they are still facing a major issue on their end and are actively working toward resolution. However, the Estimated Time of Resolution (ETR) is still not available. We will continue to monitor the situation and provide the next update within the next 6 hours.

8. 29 martie 2026 la 19:29 UTCinvestigating

   With Semtech’s proactive approach to issue resolution, again, we discussed with the carrier provider over a call. The partner carrier confirmed that they are still experiencing a major issue on their end and are actively working towards a resolution. However, the Estimated Time of Resolution (ETR) is not yet available. We will continue to closely monitor the situation and provide the next update within the next 6 hours.

9. 30 martie 2026 la 01:34 UTCinvestigating

   With Semtech’s proactive approach to issue resolution, again, we discussed with the carrier provider. The partner carrier confirmed that they are still experiencing a major issue on their end and are actively working towards a resolution. However, the Estimated Time of Resolution (ETR) is not yet available. We will continue to closely monitor the situation and provide the next update within the next 6 hours.

10. 30 martie 2026 la 07:32 UTCinvestigating

    Semtech has coordinated closely with our partner carrier, Telenor, to expedite resolution of the ongoing issue. Telenor has completed an extensive internal network investigation and confirmed that no faults were identified within their infrastructure. They have now escalated the matter to their supplier, who is actively troubleshooting to identify and implement a fix. Semtech will continue to monitor progress closely and will provide the next update within the next 6 hours.

11. 30 martie 2026 la 13:07 UTCinvestigating

    Semtech has once again escalated the issue with our partner carrier, Telenor, and has increased the incident severity to accelerate resolution. Telenor has completed an extensive internal network investigation and confirmed that no faults were identified within their infrastructure. They are currently continuing troubleshooting activities with their partner team and have shared the relevant logs with them to help determine the root cause of the issue. Semtech will continue to monitor progress closely and will provide the next update within the next 6 hours.

12. 30 martie 2026 la 19:13 UTCinvestigating

    Semtech has further escalated the matter with our partner carrier, Telenor, and raised the incident severity level to expedite resolution. Telenor has carried out a thorough internal network review and confirmed that no issues were detected within their infrastructure. They are presently continuing troubleshooting efforts with their partner team and have provided the relevant logs to assist in identifying the root cause. Semtech will keep tracking progress closely and will share the next update within the next 6 hours.

13. 31 martie 2026 la 01:20 UTCinvestigating

    Semtech continues to work closely with our partner carrier, Telenor, regarding the ongoing issue. Telenor and their supplier are actively investigating and working towards identifying and implementing a resolution. At this time, no Estimated Resolution Time (ERT) is available. We expect to receive further updates during their working hours. Semtech will keep tracking progress closely and will share the next update within the next 6 hours.

14. 31 martie 2026 la 07:28 UTCinvestigating

    Semtech continues to work closely with our carrier partner, Telenor, to address the ongoing issue. Telenor and their supplier are actively investigating and working toward identifying and implementing a resolution. At this time, no Estimated Resolution Time (ERT) has been provided. The case remains under investigation, and we have requested both prioritization and an estimated resolution timeframe from our partner. We appreciate your patience while this work progresses. Semtech will continue to monitor developments closely and will provide the next update within the next 6 hours, or sooner if new information becomes available.

15. 31 martie 2026 la 13:33 UTCinvestigating

    Semtech continues to work closely with our carrier partner, Telenor, to address the ongoing issue. Telenor, along with their supplier, is actively investigating the matter and working toward identifying and implementing a resolution. At this time, an Estimated Resolution Time (ERT) has not been provided. The case remains under active investigation, and we have formally requested both prioritization and an estimated resolution timeframe from our partner. We appreciate your continued patience as this work progresses. Semtech will continue to monitor the situation closely and will provide the next update within the next six hours, or sooner if new information becomes available.

16. 31 martie 2026 la 19:32 UTCinvestigating

    Semtech remains in close coordination with our carrier partner, Telenor, who is currently working with their supplier to investigate and resolve the issue. No Estimated Resolution Time (ERT) has been provided yet, though we have formally requested both prioritization and a timeline from Telenor. The case continues to be actively worked on, and we appreciate your patience in the meantime. We will continue to monitor the situation and provide the next update within the next 6 hours.

17. 1 aprilie 2026 la 01:32 UTCinvestigating

    Semtech continues to work closely with our partner carrier, Telenor, regarding the ongoing issue. Telenor and their supplier are actively investigating and working towards identifying and implementing a resolution. At this time, no Estimated Resolution Time (ERT) is available. We expect to receive more details during their working hours. Semtech will continue to monitor the situation closely and will provide the next update within the next 6 hours.

18. 1 aprilie 2026 la 08:25 UTCinvestigating

    Semtech continues to work closely with our partner carrier, regarding the ongoing issue. Semtech is coordinating with our partner Telenor and Telia, regarding the ongoing issue. Based on the latest discussions, a joint investigation involving all relevant teams is being planned to further analyze and resolve the issue. At this time, no Estimated Resolution Time (ERT) is available. Semtech will continue to closely track progress and will provide the next update within the next 6 hours.

19. 1 aprilie 2026 la 13:39 UTCmonitoring

    A fix has been implemented by our Carrier Partner & we are already observing improvement. We are now closely monitoring KPIs.

20. 1 aprilie 2026 la 14:52 UTCresolved

    This incident has been resolved.

1. 27 martie 2026 la 03:16 UTCinvestigating

   We are currently observing service degradation in Telia Swedish Data Service. We have reported this issue to our partner carrier, and an investigation to determine the scope and cause is underway. Impact: Some customers may experience connectivity delays or failures in 2G/3G Data sessions. We appreciate your patience in this regard. We will provide the next update within 2 hours.

2. 27 martie 2026 la 03:47 UTCinvestigating

   We are continuing to investigate this issue.

3. 27 martie 2026 la 05:27 UTCinvestigating

   Our Carrier Partner is engaged . We are still continuing to investigate this issue with our carrier partner. We will provide an update in next 90 minutes .

4. 27 martie 2026 la 07:08 UTCinvestigating

   Our carrier partner is currently working on the issue, and we are expecting update shortly. We will provide an update in next 90 minutes .

5. 27 martie 2026 la 08:29 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

6. 27 martie 2026 la 10:44 UTCresolved

   This incident has been resolved.