Istoricul incidentelor Signalfx Eu0

1. 14 august 2026 la 07:49 UTCinvestigating

   A degradation in the performance of the Splunk APM data ingestion pipeline is causing the processing and storage of raw trace data to be delayed by more than five minutes. No data is being lost at this time and MetricSets are not impacted but the most recent data may not be available in trace search results.

2. 14 august 2026 la 08:11 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 14 august 2026 la 08:17 UTCresolved

   The incident has been resolved.

1. 7 august 2026 la 08:30 UTCinvestigating

   A degradation in the performance of the Splunk APM data ingestion pipeline is causing the processing and storage of raw trace data to be delayed by more than five minutes. No data is being lost at this time and MetricSets are not impacted but the most recent data may not be available in trace search results.

2. 7 august 2026 la 09:07 UTCresolved

   The degradation in the Splunk APM data ingestion pipeline has been mitigated and is now resolved. Processing and storage of raw trace data has recovered, and recent data is available in trace search results. No data was lost, and MetricSets were not impacted.

1. 8 iulie 2026 la 10:45 UTCresolved

   Între 1a PDT și 2:50a PDT, orice integrare GCP care a avut "Sync toate proiectele (dinamic) enumerate" activate a avut unele dintre datele de monitorizare a cloud din GCP a scăzut. Această problemă a fost rezolvată. Clienții pot vedea lacune în diagrame și detectoare care utilizează indicatorii de monitorizare GCP Cloud afectate. Indicatori AWS CloudWatch și Azure Monitor nu sunt afectate.

Traducere automată din actualizarea oficială a incidentului.

1. 1 iulie 2026 la 15:02 UTCresolved

   Am confirmat că problema care afectează Tag Spotlight a fost rezolvată. Clienții pot avea o funcționalitate limitată în cadrul Tag Spotlight începând cu aproximativ 4:30 PM PT pe 30 iunie. Funcţionalitatea completă a fost restaurată la ora 7:20 AM PT pe 1 iulie.

Traducere automată din actualizarea oficială a incidentului.

1. 26 iunie 2026 la 07:28 UTCresolved

   Datorită unei regresii într-o versiune recentă, utilizatorii care navighează din Logs Legate de conținut pe pagina APM TraceView la Log Observer au fost redirecționați înapoi la APM TraceView în schimb. Acest lucru a afectat experiența de corelare a jurnalelor pentru clienții din toate tărâmurile, cu excepția US3 și Gov. Schimbarea a fost returnată pentru a restabili experiența de navigație preconizată. Disponibilitatea produselor pentru APM și Log Observer nu a fost afectată; problema a fost limitată la fluxul de lucru de corespondență al jurnalelor de la TraceView. Timp de pornire incident: 05:09 PDT, 25 iunie 2026 Timp final incident: 22:15 PDT, 25 iunie 2026

Traducere automată din actualizarea oficială a incidentului.

1. 2 iunie 2026 la 12:39 UTCinvestigating

   We are investigating delays in processing Splunk Observability Synthetic Monitoring test results for a small subset of customers. Tests are still running, but metrics may be delayed until the issue is resolved.

2. 2 iunie 2026 la 16:39 UTCresolved

   We have identified and remediated an issue affecting synthetic test result ingestion for a subset of customers. We apologize for any inconvenience this may have caused and thank you for your patience. Time range of impact: June 1 20:00 UTC - June 2 15:30 UTC

1. 20 mai 2026 la 05:10 UTCinvestigating

   Customers may be experiencing delays in some charts and detectors. We are investigating and will provide an update shortly.

2. 20 mai 2026 la 05:46 UTCinvestigating

   We are continuing to investigate this issue and will provide another update shortly.

3. 20 mai 2026 la 07:25 UTCinvestigating

   We are continuing to investigate this issue. We will provide an update shortly, or as soon as there is a change in progress.

4. 20 mai 2026 la 07:48 UTCinvestigating

   We are continuing to monitor this issue.

5. 20 mai 2026 la 07:49 UTCinvestigating

   The charts are up and working now but we will continue to monitor

6. 20 mai 2026 la 08:03 UTCmonitoring

   The charts are up and working now but we will continue to monitor.

7. 20 mai 2026 la 16:41 UTCresolved

   After monitoring the status for more than 8 hours and confirming that issue is not happening anymore, the case is closed.

1. 20 mai 2026 la 01:25 UTCinvestigating

   We are investigating delays in processing chart load times, validating if there is any impact to the alerts. Currently there is no impact to other areas of the platform.

2. 20 mai 2026 la 02:19 UTCinvestigating

   We are continuing to investigate this issue.

3. 20 mai 2026 la 03:19 UTCinvestigating

   We are continuing to investigate delayed chart load times in Splunk Observability Cloud. We will provide an update shortly, or as soon as there is a change in progress.

4. 20 mai 2026 la 03:41 UTCmonitoring

   A fix has been implemented. We are monitoring the service to confirm full recovery. We will provide another update once the issue is fully resolved.

5. 20 mai 2026 la 03:54 UTCresolved

   This incident involving delayed chart load times in Splunk Observability Cloud has been resolved. The team implemented a fix and monitored the service to confirm recovery.

1. 7 mai 2026 la 19:17 UTCinvestigating

   We are currently investigating this issue.

2. 7 mai 2026 la 19:19 UTCidentified

   we have identified the root cause, working on fixing the solution

3. 7 mai 2026 la 19:21 UTCresolved

   We are back to normal

1. 25 aprilie 2026 la 15:31 UTCinvestigating

   We are investigating an issue affecting Real User Monitoring (RUM) metrics across all realms. Customers may experience custom metric MTS quota limits being exceeded, resulting in metric data being dropped. RUM metric dimensions that were previously available may be missing.

2. 25 aprilie 2026 la 16:27 UTCidentified

   The issue affecting Real User Monitoring (RUM) metrics has been identified. The fix is currently being implemented. We are actively working to restore full service and will provide further updates as progress continues.

3. 25 aprilie 2026 la 18:33 UTCidentified

   We are continuing to work on the fix. We expect to have further updates within the next hour. We appreciate your patience as we work diligently to resolve this issue and restore full service.

4. 25 aprilie 2026 la 22:19 UTCidentified

   We are currently continuing to test the fix for the Real User Monitoring (RUM) metrics issue. We are thoroughly validating the mitigation to ensure it resolves the issue effectively and maintains system stability. We appreciate your ongoing patience and will provide further updates as testing progresses.

5. 25 aprilie 2026 la 23:45 UTCidentified

   We are currently continuing to test the fix for the Real User Monitoring (RUM) metrics issue. We will share an update once we have further information.

6. 26 aprilie 2026 la 00:52 UTCresolved

   The outage impacting RUM MMS Data Drop has been resolved after internal engineering teams deployed a fix. All systems are operational and stable. Thank you for your patience and understanding.

1. 25 aprilie 2026 la 00:57 UTCinvestigating

   We are currently investigating an issue where RUM (Real User Monitoring) MMS data is being dropped, which may result in missing or incomplete data in charts and dashboards related to real user monitoring. We are actively investigating and will provide updates as the situation develops.

2. 25 aprilie 2026 la 01:20 UTCidentified

   We have identified the cause of the issue resulting in missing or incomplete data in Real User Monitoring charts and dashboards. We are implementing a fix and will provide an update within 15 minutes.

3. 25 aprilie 2026 la 02:00 UTCidentified

   A solution to address the issue causing missing or incomplete data in Real User Monitoring (RUM) charts and dashboards is currently being implemented. Our teams are actively working on deploying the fix and will continue to provide updates as progress is made

4. 25 aprilie 2026 la 02:31 UTCidentified

   We have identified an issue causing missing or incomplete data in Real User Monitoring (RUM) custom charts and dashboards across multiple realms. A fix is currently being rolled out and validated

5. 25 aprilie 2026 la 02:53 UTCmonitoring

   A fix for the issue affecting Real User Monitoring (RUM) charts and dashboards has been deployed and is being actively monitored across all realms; customers may now see data restored in charts and dashboards

6. 25 aprilie 2026 la 03:10 UTCresolved

   The issue affecting Real User Monitoring (RUM) custom charts and dashboards across multiple realms has been resolved. The fix has been deployed, and data is now flowing normally.

1. 5 aprilie 2026 la 18:31 UTCinvestigating

   We are investigating a major outage of Splunk cloud involving logging in via Unified Identity. Ingest is not impacted at this time. We will provide an update as soon as possible. Splunk Log Observer may not be available for unified identity customers.

2. 5 aprilie 2026 la 18:44 UTCinvestigating

   Our team is currently working to resolve an issue impacting Unified Identity services.

3. 5 aprilie 2026 la 18:59 UTCinvestigating

   Investigation into the root cause of the Unified Identity issue is ongoing.

4. 5 aprilie 2026 la 19:14 UTCidentified

   The issue has been identified and a fix is being implemented.

5. 5 aprilie 2026 la 19:31 UTCidentified

   Teams continue working to implement the fix for this issue.

6. 5 aprilie 2026 la 19:33 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

7. 5 aprilie 2026 la 19:46 UTCresolved

   This incident has been resolved.

1. 23 martie 2026 la 23:31 UTCidentified

   The issue has been identified and is due to a Cloud Provider outage in the Bahrain region.

2. 24 martie 2026 la 00:52 UTCidentified

   The issue has been identified as an outage affecting the Bahrain region due to a Cloud Provider outage. We recommend that users temporarily run their Synthetic Monitoring tests from an alternative location while this issue is being resolved by the Cloud Provider.

3. 24 martie 2026 la 18:16 UTCidentified

   The issue has been identified as a regional cloud provider outage that is impacting our ability to maintain Synthetics testing in specific areas. Due to the uncertainty regarding the resolution timeline for this issue, we have made the decision to temporarily remove the following locations from our Synthetics testing network: Bahrain Muscat UAE We recommend reviewing your current test configurations and selecting alternative testing locations if necessary to ensure continued coverage. Our engineering team is monitoring the situation closely. We will provide further updates as more information becomes available from the cloud provider. We apologize for any inconvenience this may cause and appreciate your patience as we work to maintain the reliability of our services.

4. 25 aprilie 2026 la 02:52 UTCresolved

   This incident has been resolved.

1. 3 martie 2026 la 17:11 UTCmonitoring

   Cisco is aware of an ongoing cloud service provider outage in the Middle East affecting multiple cloud offers and services. As a result, O11y customers ingesting metrics and/or metadata from impacted regions may experience significant delays and/or interruptions in data delivery. Customers who do not rely on metrics or metadata from these regions are not affected. We will continue to closely monitor this issue as it unfolds.

2. 5 martie 2026 la 19:10 UTCresolved

   Monitoring over the past several days has not identified any impact to Splunk Observability Cloud services related to the previously reported cloud service provider disruption in the Middle East. Splunk Observability Cloud services continue to operate normally. We will continue to monitor the situation and will notify customers if conditions change.

1. 27 februarie 2026 la 09:32 UTCinvestigating

   We are currently investigating this issue.

2. 27 februarie 2026 la 10:35 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 27 februarie 2026 la 11:41 UTCresolved

   This incident has been resolved.

1. 17 februarie 2026 la 18:20 UTCinvestigating

   Customers may be experiencing errors while loading Data Management Page.

2. 17 februarie 2026 la 18:48 UTCidentified

   The issue has been identified and a fix is being implemented.

3. 17 februarie 2026 la 19:18 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

4. 17 februarie 2026 la 19:22 UTCresolved

   This incident has been resolved.

1. 29 ianuarie 2026 la 17:26 UTCresolved

   Between 2026-01-23 at 3:30 AM PT and 2026-01-26 at 1:00 AM PT, metrics fetching from AWS Cloudwatch was degraded.

1. 21 ianuarie 2026 la 12:23 UTCinvestigating

   Starting at 03:12 AM Pacific Time, customers using Azure Entra ID for Single Sign-On (SSO) may be unable to log in to Splunk Observability. We are actively investigating now.

2. 21 ianuarie 2026 la 14:26 UTCinvestigating

   We are continuing to investigate this issue.

3. 21 ianuarie 2026 la 15:50 UTCidentified

   We have identified a workaround that can help restore access while we continue investigating the root cause. Workaround Organizations with SSO enabled have a local administrator account that can sign in without SSO. Administrators can use this account to: 1. Sign in to Splunk Observability using email and password (local login) 2. Invite affected users to the organization 3. Enable invited users to sign in using email and password (local login) as a temporary alternative We have validated this process internally and confirmed it is working as expected. Next step * If you need assistance applying this workaround, please contact Splunk Customer Support. We will continue to monitor the situation and provide updates as additional information becomes available.

4. 21 ianuarie 2026 la 18:18 UTCidentified

   Our engineering teams continue investigating this service disruption in search of a permanent solution for the SSO Authentication issues. The workaround mentioned in our previous update remains as the best course of action to mitigate immediate impact.

5. 21 ianuarie 2026 la 22:38 UTCidentified

   We are continuing to investigate this issue.

6. 21 ianuarie 2026 la 23:41 UTCidentified

   We are continuing to investigate this issue. Please refer to the Workaround posted in our update from 15:50 UTC.

7. 22 ianuarie 2026 la 14:02 UTCresolved

   The issue has been identified and resolved.

1. 19 ianuarie 2026 la 18:42 UTCinvestigating

   We are currently investigating an issue that may result in the Hosts Infra Navigator View from loading.

2. 19 ianuarie 2026 la 18:44 UTCinvestigating

   We are continuing to investigate this issue.

3. 19 ianuarie 2026 la 19:23 UTCinvestigating

   We are continuing to investigate this issue. We have confirmed that the issue does not impact Datapoint Ingest at this time.

4. 19 ianuarie 2026 la 20:07 UTCresolved

   Engineering teams have identified the root cause and completed recovery actions that caused a degradation of service to the Hosts Infra Navigator View.

1. 14 ianuarie 2026 la 15:23 UTCinvestigating

   Users login with Splunk Unified Identity may have issues accessing Splunk Observability and Log Observer.

2. 14 ianuarie 2026 la 16:06 UTCinvestigating

   We are continuing to investigate this issue.

3. 14 ianuarie 2026 la 16:45 UTCidentified

   Splunk Unified Identity issue has been identified. This will only affect new login session using Splunk Unified Identity, existing login sessions are unaffected. A fix is in progress and this incident is expected to be resolved in the next 3-5 hours.

4. 14 ianuarie 2026 la 17:22 UTCidentified

   Teams are continuing to work diligently, and progress is being made in applying the fix.

5. 14 ianuarie 2026 la 18:28 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

6. 14 ianuarie 2026 la 18:42 UTCresolved

   The incident has been resolved; however, customers may need to clear their browser cache in order to successfully log in.