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Istoricul incidentelor Signeasy

50 incidente Signeasy înregistrate începând din august 2020, cu actualizări oficiale, componente afectate, durată și informații despre rezolvare.

Înapoi la starea actuală

Issues sending signature requests

A început 8 iulie 2026 la 02:15 UTC 6h 10m

IssuesIncident minor

Componente afectate

API - v1Web ApplicationAPI - v2API - v3Android ApplicationiOS Application

8 iulie 2026 la 02:15 UTCinvestigating
We are currently investigating an issue affecting the ability to send signature requests. Some users may experience failures or delays when sending documents for signature. Our team is actively working to identify the root cause and restore normal service. We apologize for the inconvenience and will provide updates as more information becomes available.
8 iulie 2026 la 08:25 UTCresolved
This incident has been resolved.

Intermittent service disruption

A început 31 decembrie 2025 la 04:30 UTC 0m

Pending

2 ianuarie 2026 la 16:23 UTCresolved
We experienced a temporary service disruption on Dec 30 between 8:30 PM and 9:50 PM PST, during which access to the Signeasy app was unavailable. The issue has been resolved, and all services are operating normally. We apologize for the inconvenience caused.

Degraded performance - Investigation ongoing

A început 30 iunie 2025 la 10:14 UTC 11m

IssuesIncident minor

Componente afectate

Google Workplace IntegrationWebsiteAPI - v1Web ApplicationAPI - v2Document conversionAPI - v3Android ApplicationEmail DeliveryiOS ApplicationDocument UploadsPurchasesReportsMicrosoft Teams Bot

30 iunie 2025 la 10:14 UTCinvestigating
We are currently investigating reports of degraded performance and errors affecting our web application. We are working on to identify the root cause.
30 iunie 2025 la 10:25 UTCresolved
This incident has been resolved.

Document Listing & Upload Issue

A început 14 martie 2025 la 14:17 UTC 32m

OutageIncident major

Componente afectate

API - v1Web ApplicationAPI - v2API - v3Android ApplicationiOS ApplicationDocument Uploads

14 martie 2025 la 14:17 UTCinvestigating
We are currently experiencing an issue with document listing and uploading across the Signeasy platform. Our team is actively investigating the issue on priority. We will provide updates as soon as we have more information. Thank you for your patience.
14 martie 2025 la 14:49 UTCresolved
This incident has been resolved.

Request Signature and Document Signing Issue

A început 3 octombrie 2024 la 18:07 UTC 14m

IssuesIncident minor

Componente afectate

Web ApplicationAPI - v3Android ApplicationiOS Application

3 octombrie 2024 la 18:07 UTCinvestigating
We are currently experiencing issues with the Request Signature and Document Signing functionality. We are investigating the issue and working to resolve it as a priority. We apologize for the inconvenience and will provide further updates as soon as possible.
3 octombrie 2024 la 18:21 UTCresolved
This incident has been resolved.

Email Delivery Delay

A început 3 octombrie 2024 la 13:08 UTC 4h 55m

IssuesIncident minor

Componente afectate

Email Delivery

3 octombrie 2024 la 13:08 UTCinvestigating
We are currently experiencing delays in email deliverability. We are actively investigating the issue and working to resolve it as soon as possible. We apologize for any inconvenience this may cause and appreciate your patience. Further updates will follow.
3 octombrie 2024 la 18:03 UTCresolved
This incident has been resolved.

Slowness in listing of documents and "All documents" section not loading on the web application

A început 7 iunie 2024 la 17:05 UTC 1h 23m

IssuesIncident minor

Componente afectate

Web Application

7 iunie 2024 la 17:05 UTCinvestigating
We are currently investigating this issue.
7 iunie 2024 la 17:05 UTCinvestigating
We are continuing to investigate this issue.
7 iunie 2024 la 18:28 UTCresolved
This incident has been resolved.

We're currently experiencing delays in email delivery

A început 12 aprilie 2024 la 14:00 UTC 37m

IssuesIncident minor

Componente afectate

Email Delivery

12 aprilie 2024 la 14:00 UTCinvestigating
We are currently investigating this issue.
12 aprilie 2024 la 14:37 UTCresolved
This incident has been resolved.

Scheduled Maintenance in progress. (1:30 AM - 2:30 AM UTC)

A început 17 februarie 2024 la 01:35 UTC 48m

MaintenanceEveniment de mentenanță

Componente afectate

Google Workplace IntegrationAPI - v1Web ApplicationAPI - v2Document conversionAPI - v3Android ApplicationEmail DeliveryiOS ApplicationDocument UploadsPurchasesReportsMicrosoft Teams Bot

17 februarie 2024 la 01:35 UTCinvestigating
Our scheduled maintenance window for database migration has begun. We are currently migrating our database services. Services are unavailable during this process. The estimated completion time is 2:30 AM UTC. Stay tuned for updates!
17 februarie 2024 la 02:22 UTCinvestigating
We are continuing to investigate this issue.
17 februarie 2024 la 02:23 UTCresolved
This incident has been resolved.

We are currently experiencing issues accessing all transactions and settings update on our platform.

A început 30 noiembrie 2023 la 06:04 UTC 18m

OutageIncident critic

Componente afectate

Google Workplace IntegrationAPI - v1Web ApplicationAPI - v2Document conversionAPI - v3Android ApplicationiOS ApplicationDocument UploadsPurchasesMicrosoft Teams Bot

30 noiembrie 2023 la 06:04 UTCinvestigating
We are currently investigating this issue.
30 noiembrie 2023 la 06:08 UTCmonitoring
A fix has been implemented and we are monitoring the results.
30 noiembrie 2023 la 06:22 UTCresolved
The incident has been resolved and all services are back in operation.

We are currently encountering issues when attempting to send documents for signature and self-signing on our platform

A început 20 septembrie 2023 la 10:10 UTC 41m

IssuesIncident minor

Componente afectate

Web ApplicationAndroid ApplicationiOS Application

20 septembrie 2023 la 10:10 UTCinvestigating
We are currently encountering issues when attempting to send documents for signature and self-signing on our platform.
20 septembrie 2023 la 10:50 UTCresolved
This incident has been resolved.

We're experiencing issue with uploading of documents

A început 16 august 2023 la 15:39 UTC 1h 14m

IssuesIncident minor

Componente afectate

Web Application

16 august 2023 la 15:39 UTCinvestigating
We are currently investigating this issue.
16 august 2023 la 16:53 UTCresolved
This incident has been resolved.

We are experiencing issues with document operation

A început 28 iunie 2023 la 05:51 UTC 8m

IssuesIncident minor

Componente afectate

Document conversion

28 iunie 2023 la 05:51 UTCinvestigating
We are currently investigating this issue.
28 iunie 2023 la 05:58 UTCinvestigating
We are continuing to investigate this issue.
28 iunie 2023 la 05:58 UTCresolved
This incident has been resolved.

We are experiencing issues with accessing the documents

A început 23 iunie 2023 la 06:01 UTC 6m

OutageIncident major

Componente afectate

Web ApplicationAndroid ApplicationiOS Application

23 iunie 2023 la 06:01 UTCinvestigating
We are currently investigating this issue.
23 iunie 2023 la 06:06 UTCresolved
This incident has been resolved.

We are experiencing issue with accessing the document listing in webapp

A început 13 iunie 2023 la 19:49 UTC 52m

IssuesIncident minor

Componente afectate

Web Application

13 iunie 2023 la 19:49 UTCinvestigating
We are currently investigating this issue.
13 iunie 2023 la 20:42 UTCresolved
This incident has been resolved.

We are experiencing issues with accessing the web application

A început 17 mai 2023 la 02:10 UTC 10m

OutageIncident critic

Componente afectate

Web Application

17 mai 2023 la 02:10 UTCinvestigating
We are currently investigating this issue.
17 mai 2023 la 02:20 UTCresolved
This incident has been resolved.

We are experiencing issue with delivery of the emails

A început 29 aprilie 2023 la 16:29 UTC 1h 29m

OutageIncident critic

Componente afectate

Email Delivery

29 aprilie 2023 la 16:29 UTCinvestigating
We are currently investigating this issue.
29 aprilie 2023 la 17:58 UTCresolved
This incident has been resolved.

We're experiencing issue with importing of documents in mobile application

A început 2 martie 2023 la 14:26 UTC 15m

IssuesIncident minor

Componente afectate

Android ApplicationiOS Application

2 martie 2023 la 14:26 UTCinvestigating
We are currently investigating this issue.
2 martie 2023 la 14:41 UTCresolved
This incident has been resolved.

We are experiencing issues with login and import on iOS

A început 24 februarie 2023 la 02:11 UTC 39m

IssuesIncident minor

Componente afectate

iOS Application

24 februarie 2023 la 02:11 UTCinvestigating
We are currently investigating this issue.
24 februarie 2023 la 02:50 UTCresolved
This incident has been resolved.

We are experiencing issues with accessing the web application and the website

A început 23 februarie 2023 la 10:41 UTC 39m

OutageIncident major

Componente afectate

Web ApplicationAndroid ApplicationiOS Application

23 februarie 2023 la 10:41 UTCinvestigating
Our DNS provider, GoDaddy is facing an outage with their DNS service. Due to this, our links and requests in the platform might be failing to resolve. We’re expecting this to be resolved shortly
23 februarie 2023 la 11:20 UTCresolved
This incident has been resolved.

Istoricul incidentelor Signeasy | Uptimus