Istoricul incidentelor Simply Hosting undefined Servers

1. 28 octombrie 2026 la 09:21 UTCinvestigating

   Una dintre legăturile noastre cu Irlanda este în prezent în scădere. Căile Redundante funcționează așa cum se așteaptă, astfel încât nu este de așteptat niciun impact, dar rețeaua ar trebui considerată în pericol în acest moment. Avem un caz deschis cu transportatorul și așteaptă actualizări.

2. 28 octombrie 2026 la 10:38 UTCidentified

   Transportorul nostru a confirmat problema şi încearcă să o rezolve.

Traducere automată din actualizarea oficială a incidentului.

1. 22 octombrie 2026 la 15:41 UTCmonitoring

   La 20 octombrie au fost anunțate două vulnerabilități critice ale PHP: CVE-2026-109618 și CVE-2026-109619. Aceste vulnerabilități au un scor CVSS de 9.2 și ar putea fi exploatate pentru a executa codul de la distanță pe un server fără a necesita autentificare. Vulnerabilitatea poate afecta toate versiunile PHP începând de la PHP 5. Dacă utilizați PHP pe serverul Bare Metal, dedicat, VPS, vă recomandăm cu tărie actualizarea PHP cu plasturii care sunt disponibili. Dacă executaţi cPanel/Plesk, sunt disponibile şi plasturi şi trebuie să le aplicaţi. Dacă aveți un site/s care rulează pe aceste produse de la noi, vă recomandăm să revizuiți utilizarea PHP și versiunea folosită de dvs. sau de clienții dvs. și să luați măsuri relevante. Dacă ați gestionat server / vps cu noi, atunci acestea sunt / au fost patch-uri de către echipele noastre.

2. 28 octombrie 2026 la 10:08 UTCresolved

   Acest incident a fost rezolvat.

Traducere automată din actualizarea oficială a incidentului.

1. 22 octombrie 2026 la 13:16 UTCmonitoring

   La 20 octombrie au fost anunțate două vulnerabilități critice ale PHP: CVE-2026-109618 și CVE-2026-109619. Aceste vulnerabilități au un scor CVSS de 9.2 și ar putea fi exploatate pentru a executa codul de la distanță pe un server fără a necesita autentificare. Vulnerabilitatea poate afecta toate versiunile PHP începând de la PHP 5. Dacă utilizați PHP pe serverul Bare Metal, dedicat, VPS, vă recomandăm cu tărie actualizarea PHP cu plasturii care sunt disponibili. Dacă executaţi cPanel/Plesk, sunt disponibile şi plasturi şi trebuie să le aplicaţi. Dacă aveți un site/s care rulează pe aceste produse de la noi, vă recomandăm să revizuiți utilizarea PHP și versiunea folosită de dvs. sau de clienții dvs. și să luați măsuri relevante. Dacă ați gestionat server / vps cu noi, atunci acestea sunt / au fost patch-uri de către echipele noastre.

2. 22 octombrie 2026 la 15:31 UTCmonitoring

   La 20 octombrie 2026, Echipa Globală de Securitate PHP a anunțat două vulnerabilități critice de securitate. Actualizările oficiale de securitate au fost lansate în ziua următoare. Deoarece milioane de site-uri web din întreaga lume se bazează pe PHP, anunţul a cauzat o îngrijorare de înţeles şi am primit un număr mare de întrebări de la clienţii noştri. Pe bună dreptate: securitatea site-ului dumneavoastră este extrem de importantă. Vestea bună? Am luat măsuri imediate. Echipele au lucrat non-stop pentru a aborda problema, luând măsuri de atenuare, acolo unde este posibil, în timp ce așteaptă patch-uri software oficiale, și de rulare aceste patch-uri de îndată ce au devenit disponibile. Toate sistemele care ar fi putut fi afectate de platformele noastre de găzduire și companie au fost acum patch-uri. Nu fiecare site rulează pe cea mai recentă versiune PHP. Unele încă mai folosesc versiuni mai vechi, de exemplu, deoarece anumite module sau aplicații sunt incompatibile cu o versiune mai nouă PHP. Echipele noastre au mers mai departe și au adaptat, de asemenea, dispozitivele de securitate pentru unele versiuni PHP mai vechi. Acest proces este numit backporting: adaptarea unui patch de securitate, astfel încât funcționează, de asemenea, cu o versiune software mai veche. Este nu doar o chestiune de copiere un fișier. Inginerii noştri trebuie să implementeze manual, să compileze şi să testeze modificările necesare. Proiectul PHP sprijină în prezent în mod oficial versiunile 8.2 până la 8.5. Versiuni mai vechi nu mai primesc actualizări periodice de securitate. Este de la sine înțeles, deși, dacă sunteți pe o versiune mai veche a PHP, vă rugăm să actualizați acest lucru.

Traducere automată din actualizarea oficială a incidentului.

1. 28 septembrie 2026 la 08:45 UTCinvestigating

   Una dintre legăturile noastre cu Irlanda este în prezent în scădere. Căile Redundante funcționează așa cum se așteaptă, astfel încât nu este de așteptat niciun impact, dar rețeaua ar trebui considerată în pericol în acest moment. Avem un caz deschis cu transportatorul și așteaptă actualizări.

2. 28 septembrie 2026 la 19:32 UTCresolved

   Una dintre legăturile noastre cu Irlanda este în prezent în scădere. Căile Redundante funcționează așa cum se așteaptă, astfel încât nu este de așteptat niciun impact, dar rețeaua ar trebui considerată în pericol în acest moment. Avem un caz deschis cu transportatorul și așteaptă actualizări. Transportatorul a confirmat că problema este rezolvată, am monitorizat şi suntem fericiţi să punem capăt perioadei de risc.

Traducere automată din actualizarea oficială a incidentului.

1. 10 iulie 2026 la 09:21 UTCinvestigating

   We are currently dealing with a issue on one of our fibre connections. Any services using it have failed over to redundant resources but the network should be considered "At Risk" while this fault is ongoing.

2. 10 iulie 2026 la 15:55 UTCinvestigating

   We are currently dealing with a issue on one of our fibre connections. Any services using it have failed over to redundant resources but the network should be considered "At Risk" while this fault is ongoing. The carrier has now identified the issue and is working to carry out the necessary repairs.

3. 10 iulie 2026 la 23:04 UTCmonitoring

   The carrier has repaired the service and the normal levels of resilience of the network have resumed. We consider the event cleared, but will continue a period of monitoring.

4. 13 iulie 2026 la 08:08 UTCresolved

   The carrier has repaired the service and the normal levels of resilience of the network have resumed. We consider the event cleared and are no longer in an at risk state.

1. 15 mai 2026 la 12:23 UTCinvestigating

   Our monitoring has identified a failed network switch in our Reading datacentre rack L20 affecting a small number of dedicated server customers in that rack. The switch is currently under investigation and we expect servers to return online soon. We will post a further update once complete.

2. 15 mai 2026 la 13:12 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 15 mai 2026 la 13:28 UTCresolved

   This incident has been resolved.

1. 27 martie 2026 la 12:41 UTCidentified

   Our monitoring has identified a failed network switch in our Reading datacentre rack N17 affecting a small number of dedicated server customers in that rack. The switch is currently under replacement and we expect servers to return online soon. We will post a further update once complete.

2. 27 martie 2026 la 13:08 UTCidentified

   The switch has now been replaced, and the rack is back online

3. 27 martie 2026 la 13:10 UTCmonitoring

   We will continue to monitor over the next couple of hours

4. 27 martie 2026 la 17:10 UTCresolved

   This incident has been resolved.

1. 3 februarie 2026 la 09:27 UTCinvestigating

   We are investigating an issue on one link between our Reading Datacentre and London, this link is currently down and therefore the network should be considered at-risk. We are engaging with our upstream supplier to determine a root cause and implement a fix.

2. 3 februarie 2026 la 15:53 UTCinvestigating

   Our supplier has identified the root cause and is undertaking remedial work to address the underlying issue. The network remains at risk at this time.

3. 3 februarie 2026 la 16:52 UTCinvestigating

   Our supplier has completed the remedial work and confirmed the fix is in place. The network is no longer at risk. We will continue to monitor the link overnight as a precaution.

4. 3 februarie 2026 la 16:59 UTCresolved

   This incident has been resolved.

1. 24 octombrie 2025 la 13:10 UTCinvestigating

   We currently have an issue with one of our switches causing some servers to be offline, we are working on getting the issue resolved.

2. 24 octombrie 2025 la 13:11 UTCidentified

   The issue has been identified and a fix is being implemented.

3. 24 octombrie 2025 la 15:54 UTCresolved

   This incident has been resolved.

1. 2 octombrie 2025 la 13:36 UTCinvestigating

   Our monitoring has detected 2 independent issues on circuits to our other European locations. Whilst we still have upstream connectivtiy from that location and resilient connectivity to another core pop datacenter we as such rely on this site at the current time and would consider this an at-risk situation for Network. We are progressing fault tickets with both carriers with the highest priority to restore normal resilience levels.

2. 2 octombrie 2025 la 18:23 UTCinvestigating

   Both suppliers of different international circuits are mobilising engineers and replacement equipment to their affected locations in the EU with priority.

3. 3 octombrie 2025 la 07:37 UTCresolved

   Both suppliers of different international circuits have repaired their services overnight in the EU. The Network is now operating with normally expected levels of resilience.

1. 17 iunie 2025 la 08:04 UTCinvestigating

   Our network teams have identified multiple independent fibre cuts across multiple suppliers that are impacting usual resilience to our IP transit network that feeds our UK hosting services. The network is still available and at full capacity, however we consider this an at-risk situation until these links are recovered by the suppliers and are closely tracking their progress.

2. 17 iunie 2025 la 18:52 UTCmonitoring

   All fibres and links are now available as normal and full network resilience has been restored. We will keep under monitoring overnight but are not anticipating any further unplanned works.

3. 19 iunie 2025 la 10:11 UTCresolved

   All fibres and links are now available as normal and full network resilience has been restored. We will keep under monitoring overnight but are not anticipating any further unplanned works.

1. 8 aprilie 2025 la 01:22 UTCidentified

   At around 1:23am BST we were alerted to an instance of network instability. This was found to be due to a flapping link caused by a hardware failure. We isolated the link in question at approximately 1:57am BST and removed it from service while we arrange hardware replacement. This has reduced the capacity along one of our backbone links however overall resiliency has not been affected. We believe the impact to customers to be minimal however we will continue to monitor the situation and provide updates once we initiate the replacement process.

2. 15 aprilie 2025 la 13:40 UTCidentified

   Faulty hardware has been identified and replaced, and the affected link will be returned to service between 2300 and 0100 tonight.

3. 16 aprilie 2025 la 09:15 UTCresolved

   Faulty hardware has been identified and replaced, and the affected link will be returned to service between 2300 and 0100 tonight.

1. 28 august 2024 la 08:10 UTCinvestigating

   We have reports from a small numbers of customers with intermittent traffic issues communicating from some Amazon AWS instances to our network. This does not affect all source or destination IP addresses but a small subset of traffic that is not predictable. We are currently investigating and communicating with the supply chain to resolve the problem as quickly as possible.

2. 28 august 2024 la 12:16 UTCmonitoring

   Update: A solution has been found and we now believe that this has been resolved. We will monitor feedback and the network before fully closing this status. We have reports from a small numbers of customers with intermittent traffic issues communicating from some Amazon AWS instances to our network. This does not affect all source or destination IP addresses but a small subset of traffic that is not predictable. We are currently investigating and communicating with the supply chain to resolve the problem as quickly as possible.

3. 28 august 2024 la 14:34 UTCresolved

   Update: A solution has been found and we now believe that this has been resolved. We will monitor feedback and the network before fully closing this status. We have reports from a small numbers of customers with intermittent traffic issues communicating from some Amazon AWS instances to our network. This does not affect all source or destination IP addresses but a small subset of traffic that is not predictable. We are currently investigating and communicating with the supply chain to resolve the problem as quickly as possible.

1. 19 aprilie 2024 la 17:29 UTCinvestigating

   We are currently investigating reports of Network packet loss or slow network access to some Simply Hosting services.

2. 19 aprilie 2024 la 18:16 UTCmonitoring

   An issue was identified with a network device which has now been resolved and normal levels of network service has resumed.

3. 20 aprilie 2024 la 10:40 UTCresolved

   This incident has been resolved.

1. 10 noiembrie 2023 la 10:54 UTCinvestigating

   We are investigating a network issue on a core device that may be affecting traffic from some destinations to some Simply Dedicated Servers.

2. 10 noiembrie 2023 la 11:20 UTCmonitoring

   Mitigating actions have been implemented and appear to have resolved the fault conditions in the affected hardware. We will now closely monitor before marking this issue as resolved.

3. 11 noiembrie 2023 la 17:26 UTCresolved

   This incident has been resolved.

1. 20 august 2023 la 18:54 UTCinvestigating

   We are currently investigating an issue with a linecard in one of our PoP routers. We do not expect this to cause any outages however this should be considered an at risk period as due to the nature of this issue we will need to run at reduced resiliency at times during fault finding and resolution.

2. 20 august 2023 la 23:19 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 21 august 2023 la 08:31 UTCresolved

   This incident has been resolved.

1. 26 iulie 2023 la 08:00 UTCidentified

   We are aware of a service issue affecting one of our backbone links between two of our PoP sites. We do not expect any service interruption however this should be considered an at-risk period due to reduced resiliency.

2. 27 iulie 2023 la 07:46 UTCresolved

   This issue was observed as fixed at around 2:30am, after monitoring for a while and checking for errors, we believe this incident to be resolved.

1. 3 iulie 2023 la 08:52 UTCinvestigating

   We are aware of a service issue affecting one of our backbone links that connects our Reading DC to one of our PoP sites. We do not expect any service interruption however this should be considered an at-risk period due to reduced resiliency.

2. 18 iulie 2023 la 13:43 UTCresolved

   This incident has been resolved.

1. 10 mai 2023 la 09:05 UTCidentified

   We are aware of a service issue affecting one of our backbone links that connects our Reading DC to one of our PoP sites. We do not expect any service interruption however this should be considered an at-risk period due to reduced resiliency.

2. 12 iunie 2023 la 08:58 UTCresolved

   This incident has been resolved.

1. 29 decembrie 2022 la 12:01 UTCinvestigating

   We are currently experiencing an issue with our phone lines, for any support issues, please raise a ticket on your customer portal or email [email protected]

2. 29 decembrie 2022 la 12:25 UTCidentified

   The issue has been identified and a fix is being implemented.

3. 29 decembrie 2022 la 16:16 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

4. 30 decembrie 2022 la 10:03 UTCresolved

   This incident has been resolved.