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    Istoricul incidentelor Smart Recruiters

    51 incidente Smart Recruiters înregistrate începând din noiembrie 2023, cu actualizări oficiale, componente afectate, durată și informații despre rezolvare.

    Înapoi la starea actuală

    Erori întâmpinate în timpul navigării prin platformă

    A început 21 iulie 2026 la 22:18 UTC · 1h 25m

    OutageIncident major
    Componente afectate
    Recruiter Apps
    1. 21 iulie 2026 la 22:18 UTCinvestigating

      Investigăm în prezent o problemă care afectează performanța. Pagini multiple (People page, Job page, Communities) pot întâmpina o eroare pe măsură ce se încarcă. Vă mulțumim pentru răbdare în timp ce ne uităm în acest sens. Centru de date: [DCEU: SmartRecruiters] Prod: [Oameni pagina, Pagina de locuri de muncă, Comunităţi]

    2. 21 iulie 2026 la 22:57 UTCidentified

      Am identificat o problemă care afectează diferite pagini de încărcare care afectează unii utilizatori. În prezent lucrăm pentru a rezolva această problemă și vă vom ține la curent. Apreciem răbdarea ta! Centru de date: [DCEU: SmartRecruiters] Prod: [Oameni pagina, Pagina de locuri de muncă, Comunităţi]

    3. 21 iulie 2026 la 23:31 UTCmonitoring

      Echipa noastră a identificat problema care cauzează erori de a apărea pe pagini și a implementat un fix. Acum monitorizăm rezultatele pentru orice alte probleme de performanță. [DCUE: SmartRecruiters] Prod: [Oameni pagina, pagina locului de muncă, Comunităţi]

    4. 21 iulie 2026 la 23:42 UTCresolved

      Problema performanței care afectează SmartRecruiters a fost rezolvată! Puteți relua utilizarea platformei în mod normal. Angajare fericită! [DCUE: SmartRecruiters] Prod: [Oameni pagina, pagina locului de muncă, Comunităţi]

    Traducere automată din actualizarea oficială a incidentului.

    Jobs cannot be published

    A început 22 iunie 2026 la 09:16 UTC · 3h 21m

    OutageIncident critic
    Componente afectate
    Recruiter Apps
    1. 22 iunie 2026 la 09:16 UTCinvestigating

      We identified an issue with Job postings. Publishing is processed for quite a few seconds, then shows it is completed, but Jobs aren't actually published Datacentre: [DCEU/DCNA/DCAU: SmartRecruiters] Prod: [Job posting] Next update expected at: 12.15 CET

    2. 22 iunie 2026 la 10:15 UTCidentified

      We identified an issue with Job postings. Engineering Team is currently working on a fix. Datacentre: [DCEU/DCNA/DCAU: SmartRecruiters] Prod: [Job posting] Next update expected at: 1.15 CET

    3. 22 iunie 2026 la 11:24 UTCmonitoring

      Jobs can be published again. We are monitoring. Datacentre: [DCEU/DCNA/DCAU: SmartRecruiters] Prod: [Job posting] Next update expected at: 2.15 CET

    4. 22 iunie 2026 la 12:37 UTCresolved

      The incident has been resolved. Datacentre: [DCEU/DCNA/DCAU: SmartRecruiters] Prod: [Job posting]

    Errors Occurring When Attempting to Access Candidate Data

    A început 6 mai 2026 la 19:19 UTC · 1h 6m

    OutageIncident critic
    Componente afectate
    Recruiter Apps
    1. 6 mai 2026 la 19:19 UTCinvestigating

      We have identified a performance issue affecting some users. We are currently working to resolve this and will keep you updated. We appreciate your patience! Datacentre: [DCEU: SmartRecruiters] Prod: [People page][Candidates][Hireloop]

    2. 6 mai 2026 la 19:20 UTCinvestigating

      We are continuing to investigate this issue.

    3. 6 mai 2026 la 19:54 UTCinvestigating

      We have identified the issue affecting some users' access to Candidate information/details and are working on a solution. We will keep you updated and appreciate your patience!

    4. 6 mai 2026 la 20:09 UTCmonitoring

      Our team has identified the issue and has implemented a fix. We are now monitoring the results for any further performance issues.

    5. 6 mai 2026 la 20:25 UTCresolved

      The performance issue affecting SmartRecruiters has been resolved! You can resume using the platform normally. Happy hiring!

    Multiple pages do not load

    A început 22 aprilie 2026 la 13:36 UTC · 1h 53m

    OutageIncident critic
    Componente afectate
    Recruiter Apps
    1. 22 aprilie 2026 la 13:36 UTCinvestigating

      We are currently investigating an issue affecting performance. Multiple pages (People tab, Job's Applicant tab, etc.). Thank you for your patience. Datacentre: [DCEU/DCNA/DCAU: SmartRecruiters] Prod: [People page] Next update expected at: 16.45 CET

    2. 22 aprilie 2026 la 14:37 UTCidentified

      We have identified a performance issue affecting some users. We are currently working to resolve this and will keep you updated. We appreciate your patience! Datacentre: [DCEU/DCNA/DCAU: SmartRecruiters] Prod: [People page] Our next actions: observing the root cause and taking appropriate actions to stabilise the platform Next update expected at: 5:35 PM CEST

    3. 22 aprilie 2026 la 14:50 UTCidentified

      We identified an issue with one of our databases and engineering team is performing  an upgrade. Datacentre: [DCEU/DCNA/DCAU: SmartRecruiters] Prod: [People page] Next update expected at: 17.50 CET

    4. 22 aprilie 2026 la 15:11 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    5. 22 aprilie 2026 la 15:29 UTCresolved

      This incident has now been resolved. We apologise for the inconvenience caused during this period.

    People Page not loading

    A început 18 februarie 2026 la 08:51 UTC · 1h 43m

    OutageIncident major
    Componente afectate
    Recruiter Apps
    1. 18 februarie 2026 la 08:51 UTCinvestigating

      We are currently investigating an issue causing the People page to appear blank.

    2. 18 februarie 2026 la 09:52 UTCidentified

      We have identified an issue with an API affecting various areas of the system, not only the people page. We are currently working to resolve this and will keep you updated. We appreciate your patience! Next update expected at: 11:00 UTC [DCEU: SmartRecruiters] Prod: [SmartOS]

    3. 18 februarie 2026 la 10:34 UTCresolved

      A fix has been implemented and we are seeing performance returning to normal across the system. Thank you for your patience as we worked through this incident. [DCEU: SmartRecruiters] Prod: [SmartOS]

    Global Cloudflare Issues Impacting SmartAttrax Career Sites

    A început 5 decembrie 2025 la 09:08 UTC · 10m

    OutageIncident critic
    Componente afectate
    SmartAttrax - Career Sites
    1. 5 decembrie 2025 la 09:08 UTCinvestigating

      There is currently a global outage on Cloudflare which is impacting the application process for customers using SmartRecruiters Easy Apply on their career sites. We are working on a resolution and will provide updates as soon as possible. We apologise for the inconvenience being caused.

    2. 5 decembrie 2025 la 09:18 UTCresolved

      This incident has been resolved.

    Global Cloudflare Issues impacting Smartrecruiters

    A început 5 decembrie 2025 la 08:59 UTC · 18m

    OutageIncident critic
    Componente afectate
    Recruiter Apps
    1. 5 decembrie 2025 la 08:59 UTCinvestigating

      There is currently a global outage on Cloudflare which is impacting our services. We are working on a resolution and will provide updates as soon as possible. We apologise for the inconvenience being caused.

    2. 5 decembrie 2025 la 09:16 UTCmonitoring

      Cloudflare have deployed a fix and we are confirming the results and any possible residual impact.

    3. 5 decembrie 2025 la 09:17 UTCresolved

      This incident has been resolved

    Microsoft Azure Downtime - SmartAttrax Career Sites Impacted

    A început 29 octombrie 2025 la 16:26 UTC · 18h 1m

    OutageIncident major
    Componente afectate
    SmartAttrax - Career Sites
    1. 29 octombrie 2025 la 16:26 UTCidentified

      SmartAttrax Career Sites are currently not loading or loading only partially due to the Microsoft Azure downtime. Our engineers are working on a temporary workaround until the issue is resolved by Microsoft Azure.

    2. 29 octombrie 2025 la 16:30 UTCidentified

      We are continuing to work on a fix for this issue.

    3. 29 octombrie 2025 la 16:50 UTCidentified

      Our engineers implemented a workaround solution, and SmartAttrax career sites should now be loading. They might still be slow, and some site components might be loading only partially until Microsoft Azure resolves the problem.

    4. 29 octombrie 2025 la 17:18 UTCidentified

      We are continuing to wait for Microsoft Azure's fix to be delivered. They have identified the issue and are working on it.

    5. 29 octombrie 2025 la 18:17 UTCidentified

      Some SmartAttrax career sites continue to load slowly due to the Microsoft Azure downtime. Their engineering team is actively working on the fix, and we are closely monitoring their status page for more updates.

    6. 29 octombrie 2025 la 19:18 UTCidentified

      Microsoft Azure Team has begun rolling out the fix, but SmartAttrax career sites might continue to be slow until the fix is fully deployed.

    7. 29 octombrie 2025 la 21:17 UTCidentified

      SmartAttrax career sites might continue to run slowly until Microsoft Azure finishes the fix rollout. They expect the full recovery to happen within the next 2-3 hours.

    8. 30 octombrie 2025 la 07:19 UTCmonitoring

      Microsoft Azure rolled out the fix, and we are monitoring results. Some career sites might still experience slowness, we are checking on this.

    9. 30 octombrie 2025 la 08:56 UTCmonitoring

      The Microsoft Azure incident is still having a knock-on effect on our app services, which results in some SmartAttrax career sites running slowly. We continue to monitor Microsoft Azure efforts to mitigate this issue.

    10. 30 octombrie 2025 la 09:10 UTCmonitoring

      The issue should be resolved now, and all SmartAttrax careers sites should be operating normally.

    11. 30 octombrie 2025 la 10:27 UTCresolved

      This incident has been resolved.

    System Accessibiliy and Performance Issue

    A început 28 octombrie 2025 la 00:41 UTC · 3h 20m

    OutageIncident critic
    Componente afectate
    Recruiter Apps
    1. 28 octombrie 2025 la 00:41 UTCinvestigating

      We’re currently experiencing system inaccessibility and performance issues, including slowness and occasional errors when loading the UI pages. Our Engineering Team is actively working to resolve this as quickly as possible. We sincerely apologize for the inconvenience and appreciate your patience.

    2. 28 octombrie 2025 la 02:23 UTCmonitoring

      A fix has been implemented, and we are actively monitoring to ensure the system is performing as expected.

    3. 28 octombrie 2025 la 04:01 UTCresolved

      The root cause has been identified and a fix has been put in place. Our apologies for the inconvenience caused by this incident.

    System down (bad getaway - error)

    A început 22 octombrie 2025 la 14:46 UTC · 50m

    OutageIncident critic
    Componente afectate
    Recruiter Apps
    1. 22 octombrie 2025 la 14:46 UTCinvestigating

      Prod-ohio accounts are facing errors. Users might not be able to access their accounts.

    2. 22 octombrie 2025 la 15:36 UTCresolved

      The root cause has been identified and a fix put in place. Our apologies for the inconvenience caused by this incident.

    System down (bad getaway - error 502)

    A început 12 octombrie 2025 la 02:33 UTC · 16m

    OutageIncident critic
    Componente afectate
    Recruiter Apps
    1. 12 octombrie 2025 la 02:33 UTCinvestigating

      The System is currently inaccessible, impacting the Prod-Syd environment. Our Engineering Team is working on it. Please accept our apologies for the inconvenience.

    2. 12 octombrie 2025 la 02:48 UTCresolved

      This incident has been resolved.

    Attrax Career Sites are down - 504 Gateway Time-out

    A început 16 septembrie 2025 la 13:01 UTC · 4h 12m

    OutageIncident critic
    Componente afectate
    SmartAttrax - Career Sites
    1. 16 septembrie 2025 la 13:01 UTCinvestigating

      Attrax career sites are currently inaccessible. Our Engineering Team is working on identifying an issue and bringing the sites back up as soon as possible. Please accept our apologies for the inconvenience.

    2. 16 septembrie 2025 la 13:02 UTCinvestigating

      We are continuing to investigate this issue.

    3. 16 septembrie 2025 la 13:07 UTCmonitoring

      Attrax career sites are now back up, and the Engineering Team is monitoring Atttax performance.

    4. 16 septembrie 2025 la 17:13 UTCresolved

      This incident has now been resolved. Our apologies for the inconvenience caused during this time.

    System slowness - issue with loading pages

    A început 22 august 2025 la 10:02 UTC · 3h 2m

    OutageIncident critic
    Componente afectate
    Recruiter Apps
    1. 22 august 2025 la 10:02 UTCinvestigating

      We are currently investigating this issue.

    2. 22 august 2025 la 11:36 UTCidentified

      The issue has been identified. During the investigation, the SmartTips have been disabled.

    3. 22 august 2025 la 13:04 UTCresolved

      This incident has been resolved and SmartTips have been reactivated.

    System down (bad getaway - error 502)

    A început 19 august 2025 la 12:35 UTC · 2h 17m

    OutageIncident critic
    Componente afectate
    Recruiter Apps
    1. 19 august 2025 la 12:35 UTCinvestigating

      The System is currently inaccessible. Our Engineering Team is working on it. Please accept our apologies for the inconvenience.

    2. 19 august 2025 la 13:28 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 19 august 2025 la 14:52 UTCresolved

      This incident has been resolved.

    Interview Scheduling

    A început 3 iunie 2025 la 21:27 UTC · 1h 28m

    IssuesIncident minor
    Componente afectate
    Recruiter Apps
    1. 3 iunie 2025 la 21:27 UTCinvestigating

      We have identified an issue with Interview scheduling affecting some users. We are currently working to resolve this and will keep you updated. We appreciate your patience!

    2. 3 iunie 2025 la 22:03 UTCidentified

      We have identified an issue with scheduling that is affecting some users. We are currently working to resolve this and will keep you updated. We appreciate your patience!

    3. 3 iunie 2025 la 22:32 UTCmonitoring

      Our team has identified the issue causing the error when scheduling an interview and implemented a fix. We are now monitoring the results for any further performance issues.

    4. 3 iunie 2025 la 22:55 UTCresolved

      The error occurring with interview scheduling has been resolved! You can resume using the platform normally. Happy hiring!

    System slowness

    A început 30 mai 2025 la 13:58 UTC · 15m

    OutageIncident major
    Componente afectate
    Recruiter Apps
    1. 30 mai 2025 la 13:58 UTCinvestigating

      We are experiencing system slowness, particularly on the Job details page. Our teams are currently investigating the issue.

    2. 30 mai 2025 la 14:03 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 30 mai 2025 la 14:13 UTCresolved

      This incident has been resolved.

    System Performance issue

    A început 6 mai 2025 la 12:42 UTC · 1h 54m

    OutageIncident critic
    Componente afectate
    Recruiter Apps
    1. 6 mai 2025 la 12:42 UTCinvestigating

      We are experiencing System issues - pages may be down or not load properly. We are currently investigating the issue.

    2. 6 mai 2025 la 12:46 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 6 mai 2025 la 13:41 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 6 mai 2025 la 14:36 UTCresolved

      This incident has been resolved.

    Newly created jobs issue

    A început 28 aprilie 2025 la 14:31 UTC · 2h 24m

    IssuesIncident minor
    Componente afectate
    Recruiter Apps
    1. 28 aprilie 2025 la 14:31 UTCidentified

      We are experiencing issues with displaying newly created jobs - some may not appear in the search results. Our teams are actively working on it.

    2. 28 aprilie 2025 la 16:55 UTCresolved

      The performance issue affecting SmartRecruiters has been resolved! You can resume using the platform normally. Happy hiring!

    Job creation/publication down

    A început 15 aprilie 2025 la 11:55 UTC · 51m

    OutageIncident critic
    Componente afectate
    Customer API
    1. 15 aprilie 2025 la 11:55 UTCinvestigating

      We are currently investigating the issue. Meanwhile, please fill out the Location manually to move forward.

    2. 15 aprilie 2025 la 12:08 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 15 aprilie 2025 la 12:46 UTCresolved

      This incident has been resolved.

    [Report builder] down - downloading Reports issue

    A început 26 martie 2025 la 09:13 UTC · 22m

    OutageIncident critic
    Componente afectate
    Mobile AppsMarketplace APIReferrals AppCustomer APICareer PagesCandidate AppMarketplace AppsSub-processor Page UpdatesRecruiter Apps
    1. 26 martie 2025 la 09:13 UTCinvestigating

      We are currently investigating this issue.

    2. 26 martie 2025 la 09:22 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 26 martie 2025 la 09:35 UTCresolved

      This incident has been resolved.