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    Istoricul incidentelor Smartling

    55 incidente Smartling înregistrate începând din august 2023, cu actualizări oficiale, componente afectate, durată și informații despre rezolvare.

    Înapoi la starea actuală

    GitHub Conector poate prezenta creşterea latenţei

    A început 7 octombrie 2026 la 15:32 UTC · 3h 5m

    Pending
    1. 7 octombrie 2026 la 15:32 UTCidentified

      Din cauza unei întreruperi pe partea GitHub Dashboard, Smartling API, Global Delivery Network Services rămân operaționale.

    2. 7 octombrie 2026 la 17:09 UTCmonitoring

      A fost implementată o soluţie şi monitorizăm rezultatele.

    3. 7 octombrie 2026 la 18:37 UTCresolved

      Acest incident a fost rezolvat.

    Traducere automată din actualizarea oficială a incidentului.

    Investigarea ratelor ridicate de eroare la serviciul de profile neclare

    A început 21 august 2026 la 20:17 UTC · 3h 7m

    Pending
    1. 21 august 2026 la 20:17 UTCinvestigating

      Investigăm în prezent rate ridicate de eroare la serviciul de profile neclare

    2. 21 august 2026 la 20:46 UTCmonitoring

      A fost implementată o soluţie şi monitorizăm rezultatele.

    3. 21 august 2026 la 20:51 UTCmonitoring

      Continuăm să monitorizăm orice alte probleme.

    4. 21 august 2026 la 23:24 UTCresolved

      Acest incident a fost rezolvat.

    Traducere automată din actualizarea oficială a incidentului.

    Investigarea rapoartelor de probleme cu Vânzător Jobs Dashboard

    A început 20 august 2026 la 15:00 UTC · 28m

    Pending
    1. 20 august 2026 la 15:00 UTCinvestigating

      În prezent investigăm această problemă.

    2. 20 august 2026 la 15:04 UTCmonitoring

      A fost implementată o soluţie şi monitorizăm rezultatele.

    3. 20 august 2026 la 15:28 UTCresolved

      Acest incident a fost rezolvat.

    Traducere automată din actualizarea oficială a incidentului.

    Investigarea rapoartelor de probleme cu siruri de caractere în mișcare prin fluxul de lucru

    A început 12 august 2026 la 11:05 UTC · 6h 23m

    Pending
    1. 12 august 2026 la 11:05 UTCinvestigating

      Investigăm în prezent rapoarte privind problemele legate de mutarea corzilor prin fluxul de lucru

    2. 12 august 2026 la 11:21 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 12 august 2026 la 11:21 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 12 august 2026 la 17:28 UTCresolved

      This incident has been resolved.

    Traducere automată din actualizarea oficială a incidentului.

    Întârzieri în procesarea pe loturi de locuri de muncă V2 API

    A început 27 iulie 2026 la 17:08 UTC · 3h 16m

    IssuesIncident minor
    Componente afectate
    REST API
    1. 27 iulie 2026 la 17:08 UTCinvestigating

      Investigăm cu nerăbdare întârzierile în procesarea pe API Job Series V2

    2. 27 iulie 2026 la 17:09 UTCinvestigating

      Continuăm să investigăm această problemă.

    3. 27 iulie 2026 la 20:20 UTCidentified

      Problema a fost identificată și se pune în aplicare o soluție.

    4. 27 iulie 2026 la 20:24 UTCresolved

      Acest incident a fost rezolvat.

    Traducere automată din actualizarea oficială a incidentului.

    Issue with Figma Connector uplads

    A început 29 iunie 2026 la 16:38 UTC · 2h 20m

    Pending
    1. 29 iunie 2026 la 16:38 UTCinvestigating

      We're currently investigating reports of issues with Figma Connector uplads

    2. 29 iunie 2026 la 16:38 UTCinvestigating

      We are continuing to investigate this issue.

    3. 29 iunie 2026 la 17:54 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 29 iunie 2026 la 17:54 UTCmonitoring

      We are continuing to monitor for any further issues.

    5. 29 iunie 2026 la 18:58 UTCresolved

      This incident has been resolved.

    DeepL MT Profile Processing Delays

    A început 25 iunie 2026 la 14:13 UTC · 1h 48m

    Pending
    1. 25 iunie 2026 la 14:13 UTCidentified

      Some DeepL MT Profiles may experience processing delays.Some DeepL MT Profiles may experience processing delays. Our engineering team is working to resolve the issue.

    2. 25 iunie 2026 la 16:01 UTCresolved

      This incident has been resolved.

    Processing Delays on Integrationns

    A început 22 iunie 2026 la 12:22 UTC · 1d 0h

    IssuesIncident minor
    Componente afectate
    Dashboard & Translator Workbench
    1. 22 iunie 2026 la 12:22 UTCinvestigating

      We're currently seeing delays in the delivery of published content for integrations. GDN is not affected. The engineering team is working on the issue.

    2. 22 iunie 2026 la 18:56 UTCinvestigating

      We continue to work on the issue. The only affected integrations at the moment are Akeneo and Shopify - the reast of integrations and GDN are operating normally.

    3. 23 iunie 2026 la 00:39 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 23 iunie 2026 la 12:34 UTCresolved

      This incident has been resolved.

    investigating possible delays in MT/LLM translatioтs

    A început 17 iunie 2026 la 19:36 UTC · 3h 3m

    Pending
    Componente afectate
    Dashboard & Translator Workbench
    1. 17 iunie 2026 la 19:36 UTCinvestigating

      We are currently investigating elevated error rates from Vertex AI. As a result, LLM and MT translations may experience delays

    2. 17 iunie 2026 la 19:36 UTCinvestigating

      We are continuing to investigate this issue.

    3. 17 iunie 2026 la 20:39 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 17 iunie 2026 la 20:39 UTCmonitoring

      We are continuing to monitor for any further issues.

    5. 17 iunie 2026 la 22:39 UTCresolved

      This incident has been resolved.

    An increased error rate on translator dashboards

    A început 16 iunie 2026 la 12:39 UTC · 4h 39m

    IssuesIncident minor
    Componente afectate
    Dashboard & Translator Workbench
    1. 16 iunie 2026 la 12:39 UTCinvestigating

      We are currently investigating this issue.

    2. 16 iunie 2026 la 13:23 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 16 iunie 2026 la 13:46 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 16 iunie 2026 la 13:46 UTCmonitoring

      We are continuing to monitor for any further issues.

    5. 16 iunie 2026 la 17:18 UTCresolved

      This incident has been resolved.

    An increased error rate on translator dashboards

    A început 11 iunie 2026 la 18:34 UTC · 58m

    IssuesIncident minor
    Componente afectate
    Dashboard & Translator Workbench
    1. 11 iunie 2026 la 18:34 UTCinvestigating

      We are currently investigating this issue.

    2. 11 iunie 2026 la 18:49 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 11 iunie 2026 la 19:33 UTCresolved

      This incident has been resolved.

    Investigating errors on submitting translations feedback form

    A început 4 iunie 2026 la 18:52 UTC · 1h 15m

    IssuesIncident minor
    Componente afectate
    Dashboard & Translator Workbench
    1. 4 iunie 2026 la 18:52 UTCinvestigating

      We are currently investigating errors on submitting translations feedback form

    2. 4 iunie 2026 la 19:18 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 4 iunie 2026 la 20:00 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 4 iunie 2026 la 20:07 UTCresolved

      This incident has been resolved.

    Investigating reports of issues with content asignments

    A început 27 mai 2026 la 22:51 UTC · 50m

    IssuesIncident minor
    Componente afectate
    Dashboard & Translator Workbench
    1. 27 mai 2026 la 22:51 UTCinvestigating

      We are currently investigating reports of issues with content asignments

    2. 27 mai 2026 la 23:28 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 27 mai 2026 la 23:41 UTCresolved

      This incident has been resolved.

    Elevated API Errors

    A început 8 mai 2026 la 00:18 UTC · 3h 51m

    Pending
    Componente afectate
    REST APIDashboard & Translator Workbench
    1. 8 mai 2026 la 00:18 UTCinvestigating

      We're experiencing an elevated level of API errors and are currently looking into the issue.

    2. 8 mai 2026 la 01:13 UTCmonitoring

      There is an ongoing AWS outage impacting some of the services. Our platform and APIs remain fully operational and stable. We're keeping a close eye on the situation as AWS work through recovery.

    3. 8 mai 2026 la 04:09 UTCresolved

      This incident has been resolved.

    Dashboard performance degradation

    A început 27 aprilie 2026 la 10:36 UTC · 6h 8m

    Pending
    Componente afectate
    REST APIDashboard & Translator Workbench
    1. 27 aprilie 2026 la 10:36 UTCinvestigating

      Our Engineering team is currently investigating intermittent performance degradations to the Smartling translation platform and API. We will provide more information as it becomes available. Global Delivery Network services remain operational.

    2. 27 aprilie 2026 la 14:52 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 27 aprilie 2026 la 16:44 UTCresolved

      This incident has been resolved.

    File Published Callback Processing Delays

    A început 19 februarie 2026 la 15:45 UTC · 2h 7m

    Pending
    1. 19 februarie 2026 la 15:45 UTCinvestigating

      We are currently investigating delays in processing file published callbacks and webhooks.

    2. 19 februarie 2026 la 16:18 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 19 februarie 2026 la 17:16 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 19 februarie 2026 la 17:53 UTCresolved

      This incident has been resolved.

    Possible delays in jobs authorizaiton and processing

    A început 17 februarie 2026 la 13:03 UTC · 10h 8m

    IssuesIncident minor
    Componente afectate
    Dashboard & Translator Workbench
    1. 17 februarie 2026 la 13:03 UTCinvestigating

      We are currently investigating possible delays in jobs authorizaiton and processing

    2. 17 februarie 2026 la 22:26 UTCmonitoring

      Fix is applied, we're monitoring queue processing

    3. 17 februarie 2026 la 23:10 UTCresolved

      This incident has been resolved.

    Investigating Translation Workbench Access Issues

    A început 10 februarie 2026 la 21:36 UTC · 3h 10m

    IssuesIncident minor
    Componente afectate
    Dashboard & Translator Workbench
    1. 10 februarie 2026 la 21:36 UTCinvestigating

      We are currently investigating reports of users experiencing difficulty accessing the Translation Workbench.

    2. 10 februarie 2026 la 22:41 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 11 februarie 2026 la 00:46 UTCresolved

      This incident has been resolved.

    GitHub Connector may experience increased latency

    A început 9 februarie 2026 la 16:46 UTC · 10h 56m

    Pending
    1. 9 februarie 2026 la 16:46 UTCidentified

      Due to a disruption on GitHub’s side, the GitHub Connector may experience increased latency in deliveries and request processing. Dashboard, Smartling API, Global Delivery Network services remain operational.

    2. 9 februarie 2026 la 23:45 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 10 februarie 2026 la 03:41 UTCresolved

      This incident has been resolved.

    Possible delays in jobs authorizaiton and processing

    A început 14 ianuarie 2026 la 15:54 UTC · 1h 10m

    Pending
    1. 14 ianuarie 2026 la 15:54 UTCinvestigating

      We are currently investigating reports of delays in jobs authorizaiton and processing

    2. 14 ianuarie 2026 la 16:34 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 14 ianuarie 2026 la 17:04 UTCresolved

      This incident has been resolved.