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    Istoricul incidentelor Smugmug

    51 incidente Smugmug înregistrate începând din mai 2020, cu actualizări oficiale, componente afectate, durată și informații despre rezolvare.

    Înapoi la starea actuală

    Blip în modul în care unele pagini sunt de încărcare

    A început 30 iunie 2026 la 16:29 UTC · 23m

    IssuesIncident minor
    Componente afectate
    Web
    1. 30 iunie 2026 la 16:29 UTCinvestigating

      Un număr mic de oameni pot experimenta probleme de moment cu modul în care unele pagini web sunt afișate. Ajungem la partea de jos a acestui bug și va actualiza cu mai multe informații odată ce am făcut un fix.

    2. 30 iunie 2026 la 16:45 UTCmonitoring

      Am identificat sursa problemei și vedem redresarea.

    3. 30 iunie 2026 la 16:52 UTCresolved

      Toate sistemele au revenit la funcţionarea normală.

    Traducere automată din actualizarea oficială a incidentului.

    Blip in how some pages are loading

    A început 3 iunie 2026 la 08:50 UTC · 3h 7m

    Pending
    Componente afectate
    Web
    1. 3 iunie 2026 la 08:50 UTCinvestigating

      A small number of people may experience momentary issues with how some website pages are displaying. We're getting to the bottom of this bug and will update with more info once we've made a fix.

    2. 3 iunie 2026 la 11:57 UTCresolved

      This incident has been resolved.

    Pages loading slowly

    A început 11 aprilie 2026 la 03:21 UTC · 29m

    Pending
    Componente afectate
    WebSearchPhotos/Videos
    1. 11 aprilie 2026 la 03:21 UTCinvestigating

      Pages are loading more slowly than usual. Our engineers are on the case.

    2. 11 aprilie 2026 la 03:51 UTCinvestigating

      We are continuing to investigate this issue.

    3. 11 aprilie 2026 la 03:51 UTCresolved

      This incident has been resolved.

    Uploads processing slowly

    A început 7 februarie 2026 la 18:58 UTC · 8h 11m

    IssuesIncident minor
    Componente afectate
    Uploads
    1. 7 februarie 2026 la 18:58 UTCinvestigating

      Uploads are processing slowly. Our team is working on a fix.

    2. 7 februarie 2026 la 23:39 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 8 februarie 2026 la 01:37 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 8 februarie 2026 la 03:09 UTCresolved

      This incident has been resolved.

    Uploads processing slowly

    A început 7 februarie 2026 la 04:01 UTC · 3h 13m

    Pending
    Componente afectate
    Uploads
    1. 7 februarie 2026 la 04:01 UTCinvestigating

      Uploads are processing slowly. Our team is working on a fix.

    2. 7 februarie 2026 la 07:14 UTCresolved

      This incident has been resolved.

    Uploads processing slowly

    A început 27 ianuarie 2026 la 15:20 UTC · 1h 5m

    IssuesIncident minor
    Componente afectate
    UploadsPhotos/Videos
    1. 27 ianuarie 2026 la 15:20 UTCinvestigating

      Uploads are processing slowly. Our team is working on a fix.

    2. 27 ianuarie 2026 la 16:24 UTCresolved

      This incident has been resolved.

    Pages loading slowly

    A început 21 decembrie 2025 la 22:08 UTC · 1h 25m

    Pending
    Componente afectate
    WebUploadsSearchSupport & Help PagesPhotos/Videos
    1. 21 decembrie 2025 la 22:08 UTCinvestigating

      Pages are loading more slowly than usual. Our engineers are on the case.

    2. 21 decembrie 2025 la 23:34 UTCresolved

      The incident has been resolved.

    Errors in Lightroom Publishing Manager settings

    A început 29 octombrie 2025 la 08:39 UTC · 7h 25m

    Pending
    1. 29 octombrie 2025 la 08:39 UTCinvestigating

      We are aware of a current problem with the SmugMug plug-in for Adobe Lightroom Classic where settings changes result in errors. We would advise against removing the plug-in as this won't resolve the issue. We’re getting to the bottom of this bug and will update with more info once we’ve made a fix.

    2. 29 octombrie 2025 la 16:04 UTCresolved

      This incident has been resolved.

    Site unavailable - AWS cloud outage

    A început 20 octombrie 2025 la 07:17 UTC · 9h 22m

    OutageIncident critic
    Componente afectate
    WebUploadsSearchPhotos/Videos
    1. 20 octombrie 2025 la 07:17 UTCinvestigating

      We’re sorry! SmugMug is temporarily unavailable due to a major issue affecting Amazon Web Services, and we are working with them on a fix.

    2. 20 octombrie 2025 la 08:23 UTCinvestigating

      We are continuing to investigate this issue.

    3. 20 octombrie 2025 la 09:31 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 20 octombrie 2025 la 16:39 UTCresolved

      This incident has been resolved. Marketing pages may load inconsistently as they have a dependency that has been intermittently down.

    Images loading slowly

    A început 9 iulie 2025 la 17:34 UTC · 30m

    OutageIncident major
    Componente afectate
    Photos/Videos
    1. 9 iulie 2025 la 17:34 UTCinvestigating

      Images are loading more slowly than usual. Our engineers are on the case.

    2. 9 iulie 2025 la 17:53 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 9 iulie 2025 la 18:04 UTCresolved

      This incident has been resolved.

    Blip in how some pages are loading

    A început 9 iulie 2025 la 16:30 UTC · 37m

    OutageIncident critic
    Componente afectate
    Web
    1. 9 iulie 2025 la 16:30 UTCinvestigating

      We're experiencing problems with how some website pages are displaying. We're getting to the bottom of this bug and will update with more info once we've made a fix.

    2. 9 iulie 2025 la 16:37 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 9 iulie 2025 la 17:07 UTCresolved

      This incident has been resolved.

    Images loading slowly

    A început 17 februarie 2025 la 01:27 UTC · 54m

    Pending
    Componente afectate
    Photos/Videos
    1. 17 februarie 2025 la 01:27 UTCinvestigating

      Images are loading more slowly than usual. Our engineers are on the case.

    2. 17 februarie 2025 la 02:21 UTCresolved

      This incident has been resolved.

    Uploads processing slowly

    A început 24 iulie 2024 la 21:13 UTC · 3h 18m

    Pending
    Componente afectate
    Uploads
    1. 24 iulie 2024 la 21:13 UTCinvestigating

      Uploads are processing slowly. Our team is working on a fix.

    2. 24 iulie 2024 la 23:48 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 25 iulie 2024 la 00:26 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 25 iulie 2024 la 00:27 UTCmonitoring

      The fix has proven to be working and accepted uploads have been processing rapidly, we are just waiting for all queues to drain.

    5. 25 iulie 2024 la 00:32 UTCresolved

      All uploaded images have now been processed.

    Add-to-cart failing in some browsers

    A început 24 mai 2024 la 19:13 UTC · 17m

    Pending
    Componente afectate
    Web
    1. 24 mai 2024 la 19:13 UTCidentified

      Add-to-cart is failing in some browser configurations. Our engineers are on the case and will have a fix shortly.

    2. 24 mai 2024 la 19:30 UTCresolved

      This bug has been resolved. You may need to refresh the page and repopulate the cart if you encountered this issue.

    Sitemap xml files unavailable

    A început 18 martie 2024 la 18:21 UTC · 22h 26m

    Pending
    Componente afectate
    Web
    1. 18 martie 2024 la 18:21 UTCidentified

      Sitemap xml files are temporarily unavailable. Our teams are working on a fix.

    2. 19 martie 2024 la 16:47 UTCresolved

      This incident has been resolved.

    Images loading slowly

    A început 14 februarie 2024 la 09:22 UTC · 15m

    Pending
    Componente afectate
    Photos/Videos
    1. 14 februarie 2024 la 09:22 UTCinvestigating

      Images are loading more slowly than usual. Our engineers are on the case.

    2. 14 februarie 2024 la 09:36 UTCresolved

      This incident has been resolved.

    Some Source images not processing

    A început 7 februarie 2024 la 21:19 UTC · 1h 25m

    OutageIncident major
    Componente afectate
    WebUploadsPhotos/Videos
    1. 7 februarie 2024 la 21:19 UTCinvestigating

      We are currently investigating this issue.

    2. 7 februarie 2024 la 21:56 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 7 februarie 2024 la 22:44 UTCresolved

      This incident has been resolved.

    Stats are processing slowly

    A început 15 ianuarie 2024 la 17:39 UTC · 3d 2h

    IssuesIncident minor
    1. 15 ianuarie 2024 la 17:39 UTCinvestigating

      Stats are processing slowly. Our engineers are investigating this issue.

    2. 15 ianuarie 2024 la 18:20 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 15 ianuarie 2024 la 19:42 UTCidentified

      Our stats are now filling in for previous days. We'll provide another update tonight with a progress report.

    4. 16 ianuarie 2024 la 09:27 UTCidentified

      Stats from previous days are about halfway through processing and should be fully back to normal later today (Tuesday 1/16).

    5. 17 ianuarie 2024 la 23:13 UTCidentified

      The backlog has not processed as fast as expected; there remains about 36 hours worth of catch up to go. Stats should be fully back to normal by midday Friday.

    6. 18 ianuarie 2024 la 20:03 UTCresolved

      This incident has been resolved. Stats are within 24 hours of real-time.

    Uploads processing slowly, images loading intermittently

    A început 6 noiembrie 2023 la 13:59 UTC · 1h 48m

    OutageIncident critic
    Componente afectate
    UploadsPhotos/Videos
    1. 6 noiembrie 2023 la 13:59 UTCidentified

      Uploads are processing slowly and images are loading intermittently. Our team is working on a fix.

    2. 6 noiembrie 2023 la 15:15 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 6 noiembrie 2023 la 15:47 UTCresolved

      This incident has been resolved.

    Uploads processing slowly

    A început 23 septembrie 2023 la 20:01 UTC · 45m

    IssuesIncident minor
    Componente afectate
    Uploads
    1. 23 septembrie 2023 la 20:01 UTCinvestigating

      Uploads are processing slowly. Our team is working on a fix.

    2. 23 septembrie 2023 la 20:46 UTCresolved

      This incident has been resolved.