Istoricul incidentelor Socialdog

1. 28 octombrie 2026 la 02:47 UTCresolved

   Vă mulțumim pentru utilizarea SocialDog. Am dori să vă informăm că o problemă care a avut loc în urma unei actualizări recente a sistemului a fost rezolvată. Toate caracteristicile funcţionează normal. Ne cerem scuze sincer pentru orice întrerupere și inconveniente acest lucru ar putea fi cauzat la fluxul de lucru. 2026/10/28 11:22 (JST) În timpul incidentului, unii utilizatori s-au confruntat cu erori atunci când au vizualizat pagini sau au efectuat acțiuni în aplicația SocialDog. Această problemă a fost cauzată de o modificare a setărilor noastre de sistem incluse într-o actualizare recentă a sistemului. Am corectat configuraţia şi am confirmat că toate serviciile SocialDog funcţionează normal din nou. Ne revizuim configuraţia sistemului pentru a preveni apariţia unor probleme similare în viitor. Vă mulţumesc pentru răbdare şi înţelegere. Apreciem sprijinul continuu al SocialDog.

Traducere automată din actualizarea oficială a incidentului.

1. 25 septembrie 2026 la 13:10 UTCresolved

   Vă mulțumim pentru utilizarea SocialDog. Am dori să vă informăm că problema care a avut loc pe 25 septembrie a fost rezolvată. Toate caracteristicile funcţionează normal. Ne cerem scuze sincer pentru orice întrerupere și inconveniente acest lucru ar putea fi cauzat la fluxul de lucru. 2026/9/25 21:22 (JST) În timpul incidentului, unii utilizatori pot fi experimentat erori atunci când vizionarea paginilor sau efectuarea de acțiuni pe SocialDog (Web și aplicație). Această problemă a fost cauzată de comunicarea temporară instabilă a rețelei între unele dintre serverele noastre și sistemele noastre interne. Comunicarea și-a revenit de atunci și am confirmat că toate serviciile SocialDog funcționează normal din nou. Ne revizuim configuraţia sistemului pentru a preveni apariţia unor probleme similare în viitor. Vă mulţumesc pentru răbdare şi înţelegere. Apreciem sprijinul continuu al SocialDog.

Traducere automată din actualizarea oficială a incidentului.

1. 15 august 2026 la 00:44 UTCinvestigating

   Vă mulțumim pentru utilizarea SocialDog. În prezent ne confruntăm cu o problemă de sistem în care a avut loc o eroare temporară în timpul comunicării cu X API. Ne cerem scuze sincer pentru orice întrerupere și inconveniente acest lucru poate cauza fluxul de lucru. 2026/8/15 7:00 (JST) Tendinţe de conversaţie Monitor de cuvinte cheie Această problemă a fost cauzată de erori temporare și instabilitate în comunicarea sistemului nostru cu X API. Vom furniza actualizări suplimentare pe această pagină de îndată ce mai multe informații devin disponibile. Vă mulțumim pentru răbdare și înțelegere în timp ce lucrăm pentru a rezolva acest lucru.

2. 17 august 2026 la 05:38 UTCmonitoring

   The incident is now resolved. We are currently monitoring the status of the incident. We apologize for any inconvenience.

3. 17 august 2026 la 13:21 UTCresolved

   The incident is now resolved. We apologize for any inconvenience.

Traducere automată din actualizarea oficială a incidentului.

1. 13 august 2026 la 06:35 UTCinvestigating

   Thank you for using SocialDog. We are currently experiencing a system issue where a temporary error has occurred during communication with the X API. We sincerely apologize for any disruption and inconvenience this may cause to your workflow. 【Affected Period】 2026/8/13 12:45 (JST) – Ongoing 【Issue Details】 ・Conversation trends ・Keyword Monitor 【Cause】 This issue was caused by temporary errors and instability in our system's communication with the X API. 【Current Status】 We will provide further updates on this page as soon as more information becomes available. Thank you for your patience and understanding while we work to resolve this.

2. 14 august 2026 la 05:42 UTCresolved

   This incident has been resolved. As the X API remains unstable, we will notify you here if the same issue occurs again. We apologize for any inconvenience.

1. 11 august 2026 la 01:10 UTCinvestigating

   Thank you for using SocialDog. Analysis functions, may be affected. We apologize for any inconvenience. 【Affected Period】 2026/8/11 9:00 (JST) – Ongoing 【Issue Details】 Analysis functions, may be affected. 【Cause】 The root cause of this issue is currently under investigation. 【Current Status】 We will provide further updates on this page as soon as more information becomes available. Thank you for your patience and understanding while we work to resolve this.

2. 11 august 2026 la 07:37 UTCmonitoring

   The incident is now resolved. We are currently monitoring the status of the incident. We apologize for any inconvenience.

3. 11 august 2026 la 11:57 UTCmonitoring

   Thank you for using SocialDog. We are currently experiencing a system issue where some users are unable to view "Conversation trends." We sincerely apologize for any disruption and inconvenience this may cause to your workflow. 【Issue Details】 Users may experience difficulties loading or viewing data within the "Conversation trends" feature. 【Cause】 This issue was caused by temporary errors and instability in our system's communication with the X API. Thank you for your patience and understanding while we work to resolve this.

4. 12 august 2026 la 00:58 UTCresolved

   Thank you for using SocialDog. We are pleased to inform you that the issue we reported earlier has been completely resolved. All affected features are now functioning normally. We sincerely apologize for any disruption and inconvenience this may have caused to your workflow. 【Affected Period】 2026/8/11 17:20 – 2026/8/12 9:00 (JST) 【Affected Features】 During the incident, users may have experienced difficulties with the following features: ・Viewing "Conversation trends" 【Cause】 This issue was caused by temporary errors and instability in our system's communication with the X API. We have confirmed that the API connection has fully recovered, and all SocialDog services are operating normally again. Thank you for your patience and understanding. We appreciate your continued support of SocialDog.

1. 10 august 2026 la 08:11 UTCinvestigating

   Thank you for using SocialDog. We are currently experiencing a system issue where some users are unable to view "Conversation trends." We sincerely apologize for any disruption and inconvenience this may cause to your workflow. 【Affected Period】 2026/8/10 16:36 (JST) – Ongoing 【Issue Details】 Users may experience difficulties loading or viewing data within the "Conversation trends" feature. 【Cause】 The root cause of this issue is currently under investigation. 【Current Status】 We will provide further updates on this page as soon as more information becomes available. Thank you for your patience and understanding while we work to resolve this.

2. 10 august 2026 la 09:20 UTCresolved

   Thank you for using SocialDog. We are pleased to inform you that the issue we reported earlier has been completely resolved. All affected features are now functioning normally. We sincerely apologize for any disruption and inconvenience this may have caused to your workflow. 【Affected Period】 2026/8/10 16:36 – 18:11 (JST) 【Affected Features】 During the incident, users may have experienced difficulties with the following features: ・Viewing "Conversation trends" ・Setting up and acquiring data for "Keyword Monitors" 【Cause】 This issue was caused by temporary errors and instability in our system's communication with the X API. We have confirmed that the API connection has fully recovered, and all SocialDog services are operating normally again. Thank you for your patience and understanding. We appreciate your continued support of SocialDog.

1. 4 august 2026 la 13:50 UTCinvestigating

   Thank you for using SocialDog. We are currently experiencing an issue where engagement data for posts cannot be retrieved. We are investigating the cause and will provide an update as soon as we have more details. We sincerely apologize for the inconvenience.

2. 4 august 2026 la 14:32 UTCidentified

   The issue we previously reported, where engagement data for posts could not be retrieved, has now been resolved. 【Affected period】 2026/8/4 22:22 - 2026/8/4 23:11 (JST) 【Details】 During the period above, engagement data for posts was not being retrieved. 【Cause】 The process had been stopped due to the impact of maintenance carried out on August 3. 【Current status】 The feature has been restored. We are working to recover the data that was not collected during the affected period, and expect this to be completed by the end of tomorrow. We sincerely apologize for the inconvenience caused.

3. 5 august 2026 la 08:37 UTCresolved

   Thank you for using SocialDog. Following our previous updates regarding the issue where post reaction data could not be fetched, we would like to inform you that the recovery of the missing data during the affected period has been fully completed. All systems and features are now operating normally. We sincerely apologize for any inconvenience and disruption this incident may have caused you. We will continue to work on preventing future occurrences. Thank you for your continued support of SocialDog.

1. 4 august 2026 la 03:26 UTCresolved

   Vă mulțumim pentru utilizarea SocialDog. În urma întreținerii efectuate la 3 august 2026, unele caracteristici nu au funcționat așa cum era de așteptat. Problema a fost rezolvată acum. Ne cerem sincer scuze pentru orice neplăceri pe care le-ar fi putut cauza. 2026/8/3 23:00 - 2026/8/4 11:40 (JST) Poştă automată RSS Postare automata RSS: Articole care nu au fost publicate nu vor fi postate automat. Vă rugăm să le postați manual, dacă este necesar. Logodna post: Datele lipsă vor fi recuperate automat în timp. Nu este necesară nicio acţiune din partea ta. Toate caracteristicile funcţionează normal. Vom face tot posibilul pentru a preveni apariţia unor probleme similare.

Traducere automată din actualizarea oficială a incidentului.

1. 8 iulie 2026 la 01:43 UTCinvestigating

   X Funcţiile de analiză pot fi afectate. Ne cerem scuze pentru neplăceri.

2. 8 iulie 2026 la 02:06 UTCinvestigating

   X Funcţiile de analiză pot fi afectate. Ne cerem scuze pentru neplăceri. 2026/7/8 6:00 (JST) - Functii de analiza - X Anchetă

3. 8 iulie 2026 la 07:52 UTCmonitoring

   A fost implementată o soluţie şi monitorizăm rezultatele.

4. 8 iulie 2026 la 13:47 UTCresolved

   Acest incident a fost rezolvat.

Traducere automată din actualizarea oficială a incidentului.

1. 30 iunie 2026 la 04:03 UTCinvestigating

   There is a system failure of the X API. Analysis functions, may be affected. We apologize for any inconvenience.

2. 30 iunie 2026 la 05:33 UTCmonitoring

   The incident is now resolved. We are currently monitoring the status of the incident. We apologize for any inconvenience.

3. 30 iunie 2026 la 05:56 UTCresolved

   The incident is now resolved. We apologize for any inconvenience.

1. 24 aprilie 2026 la 04:27 UTCinvestigating

   We are currently experiencing technical difficulties with our Instagram media posting features. We sincerely apologize for any inconvenience this may cause our users. Image and video posts may fail to be published. 【Incident Period】 2026/4/24 5:00 (JST) 〜 Present 【Affected Features】 - Scheduled posts 【Cause】 Under investigation

2. 25 aprilie 2026 la 00:12 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 25 aprilie 2026 la 07:21 UTCresolved

   This incident has been resolved.

1. 24 martie 2026 la 02:29 UTCinvestigating

   There is a system failure of the X API. Analysis functions, may be affected. We apologize for any inconvenience.

2. 24 martie 2026 la 09:12 UTCresolved

   The incident is now resolved. We apologize for any inconvenience.

1. 9 februarie 2026 la 12:08 UTCresolved

   We are pleased to inform you that the technical difficulties preventing users from logging into our mobile apps have been resolved. We sincerely apologize for any inconvenience this may have caused. 【Incident Period】 2026/2/9 14:23 - 2026/2/9 21:04 (JST) 【Scope】 ・Mobile Applications (iOS / Android) 【Affected Features】 ・App login 【Status】 The issue has been resolved.

1. 29 ianuarie 2026 la 03:56 UTCinvestigating

   We are currently experiencing technical difficulties with our X (Twitter) posting features. We sincerely apologize for any inconvenience this may cause our users. Posts may fail to be published. 【Incident Period】 2026/1/29 7:55 (JST) 〜Present 【Affected Features】 ・Scheduled posts ・RSS Auto-posting 【Cause】 Under investigation

2. 29 ianuarie 2026 la 04:42 UTCidentified

   We have confirmed that posting failures are primarily occurring when media (images or videos) are attached. This issue is caused by a disruption in the X API. For more details regarding the X API status, please refer to the following link. https://docs.x.com/incidents

3. 29 ianuarie 2026 la 05:18 UTCmonitoring

   The incident is now resolved. We are currently monitoring the status of the incident. We apologize for any inconvenience.

4. 29 ianuarie 2026 la 06:05 UTCresolved

   The incident is now resolved. We apologize for any inconvenience.

1. 21 ianuarie 2026 la 02:26 UTCinvestigating

   Thank you for using SocialDog. We are currently experiencing an issue with some SocialDog features due to an external system (data infrastructure) failure. During this time, the following features may be temporarily unavailable or may not display data correctly. 【Affected Features】 ・Post Engagement ・Post Performance ・Competitor Analysis ・Campaigns 【Occurrence Period】 2026/01/21 10:45 (JST) - Ongoing 【Cause and Status】 We have confirmed that a temporary failure has occurred in the external infrastructure used by our system. We are currently investigating the issue for resolution. We apologize for any inconvenience this may cause and appreciate your understanding and cooperation.

2. 21 ianuarie 2026 la 05:11 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 21 ianuarie 2026 la 07:48 UTCresolved

   The incident is now resolved. We apologize for any inconvenience.

1. 20 ianuarie 2026 la 11:57 UTCidentified

   We are currently experiencing an issue where keyword searches via the X API are not functioning correctly. We have confirmed that the "Keyword Monitor" and "Conversation trends (Beta)" features may fail to operate when certain search keywords are included. We are currently investigating this issue. Reference: https://devcommunity.x.com/t/im-getting-a-4xx-error-calling-the-search-api-with-is-retweet/254995 We apologize for any inconvenience.

2. 20 ianuarie 2026 la 16:00 UTCresolved

   The incident is now resolved. We apologize for any inconvenience.

1. 16 ianuarie 2026 la 15:37 UTCidentified

   There is a system failure of the X API. All functions, including posting and analysis functions, may be affected. We apologize for any inconvenience.

2. 17 ianuarie 2026 la 00:56 UTCresolved

   The incident is now resolved. We apologize for any inconvenience.

1. 18 noiembrie 2025 la 13:31 UTCidentified

   There is a system failure of the X API. All functions, including posting and analysis functions, may be affected. We apologize for any inconvenience.

2. 18 noiembrie 2025 la 15:24 UTCresolved

   The incident is now resolved. We apologize for any inconvenience.

1. 31 octombrie 2025 la 08:56 UTCinvestigating

   We are currently experiencing an issue where insights for some Instagram posts cannot be retrieved properly. We are investigating, but the issue appears to be related to Instagram API service availability. We apologize for any inconvenience.

2. 3 noiembrie 2025 la 02:10 UTCmonitoring

   The incident is now resolved. We are currently monitoring the status of the incident. We apologize for any inconvenience.

3. 3 noiembrie 2025 la 02:56 UTCresolved

   The incident is now resolved. We apologize for any inconvenience.

1. 1 iulie 2025 la 08:49 UTCinvestigating

   There is a system failure of the X API. All functions, including posting and analysis functions, may be affected. We apologize for any inconvenience.

2. 1 iulie 2025 la 15:53 UTCmonitoring

   The incident is now resolved. We are currently monitoring the status of the incident. We apologize for any inconvenience.

3. 1 iulie 2025 la 16:50 UTCresolved

   The incident is now resolved. We apologize for any inconvenience.