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    Istoricul incidentelor Substack

    50 incidente Substack înregistrate începând din iunie 2024, cu actualizări oficiale, componente afectate, durată și informații despre rezolvare.

    Înapoi la starea actuală

    Delays in post delivery

    A început 3 iunie 2026 la 13:58 UTC · 52m

    Pending
    Componente afectate
    Email delivery
    1. 3 iunie 2026 la 13:58 UTCinvestigating

      We are experiencing delays in post email delivery due to an outage from a third party service provider.

    2. 3 iunie 2026 la 14:16 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 3 iunie 2026 la 14:50 UTCresolved

      This incident has been resolved.

    Service degraded due to a provider.

    A început 22 aprilie 2026 la 19:12 UTC · 1h 36m

    Pending
    Componente afectate
    Writer dashboardsCustom domainsPush NotificationsEmail deliverySubscription invoice processingSubstack.comSubstack publications
    1. 22 aprilie 2026 la 19:12 UTCinvestigating

      We are experiencing an issue with a provider.

    2. 22 aprilie 2026 la 19:36 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 22 aprilie 2026 la 19:45 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 22 aprilie 2026 la 20:48 UTCresolved

      This incident has been resolved.

    Issue with reported open rates

    A început 27 martie 2026 la 22:20 UTC · 44d 19h

    Pending
    Componente afectate
    Email delivery
    1. 27 martie 2026 la 22:20 UTCinvestigating

      We’re investigating an issue affecting reported open rates for some publishers. Current evidence suggests this is related to how Gmail loads tracking pixels, and does not indicate a change in engagement or deliverability. We take responsibility for ensuring these metrics are accurate and are prioritizing improvements to our open rate tracking so this is resolved as quickly as possible. We will continue to provide updates here as we learn more.

    2. 11 mai 2026 la 17:55 UTCresolved

      This incident has been resolved.

    We're aware of an issue causing delays in publisher stats

    A început 27 februarie 2026 la 00:41 UTC · 2h 54m

    IssuesIncident minor
    Componente afectate
    Writer dashboards
    1. 27 februarie 2026 la 00:41 UTCidentified

      The issue has been identified and a fix is being implemented.

    2. 27 februarie 2026 la 03:35 UTCresolved

      This incident has been resolved.

    Publisher Stats Loading

    A început 26 februarie 2026 la 23:10 UTC · 33m

    IssuesIncident minor
    Componente afectate
    Writer dashboards
    1. 26 februarie 2026 la 23:10 UTCinvestigating

      We're aware of an issue affecting loading publisher stats

    2. 26 februarie 2026 la 23:40 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 26 februarie 2026 la 23:43 UTCresolved

      This incident has been resolved.

    Substack Availability Issues

    A început 12 februarie 2026 la 23:25 UTC · 1h 5m

    OutageIncident major
    Componente afectate
    Writer dashboardsSubstack.comSubstack publications
    1. 12 februarie 2026 la 23:25 UTCinvestigating

      We are currently investigating this issue.

    2. 12 februarie 2026 la 23:42 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 12 februarie 2026 la 23:43 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 13 februarie 2026 la 00:31 UTCresolved

      This incident has been resolved.

    Substack Availability Issues

    A început 11 februarie 2026 la 14:24 UTC · 1h 21m

    OutageIncident major
    Componente afectate
    Writer dashboardsSubstack.comSubstack publications
    1. 11 februarie 2026 la 14:24 UTCinvestigating

      We are investigating an issue loading substack.com

    2. 11 februarie 2026 la 14:41 UTCidentified

      We've identified the issue and are deploying changes to address.

    3. 11 februarie 2026 la 14:53 UTCidentified

      We are continuing to work to restore service. Currently all Substack clients and services are experiencing elevated error rates and degraded performance.

    4. 11 februarie 2026 la 14:57 UTCidentified

      We are continuing to work on a fix for this issue.

    5. 11 februarie 2026 la 15:10 UTCidentified

      We have deployed a fix and are continuing to see recovery.

    6. 11 februarie 2026 la 15:15 UTCmonitoring

      All Substack services have been restored and error rates and latency have returned to normal levels. Our team is continuing to monitor.

    7. 11 februarie 2026 la 15:45 UTCresolved

      This incident has been resolved.

    Issues loading Notes

    A început 15 ianuarie 2026 la 12:35 UTC · 15m

    Pending
    Componente afectate
    Substack.com
    1. 15 ianuarie 2026 la 12:35 UTCinvestigating

      We're currently investigating an issue affecting load times of notes and inboxes

    2. 15 ianuarie 2026 la 12:47 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 15 ianuarie 2026 la 12:50 UTCresolved

      This incident has been resolved.

    Elevated latencies

    A început 14 ianuarie 2026 la 17:38 UTC · 3h 9m

    Pending
    1. 14 ianuarie 2026 la 17:38 UTCinvestigating

      Substack is experiencing elevated latencies. We are working to investigate the issue.

    2. 14 ianuarie 2026 la 19:25 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 14 ianuarie 2026 la 20:47 UTCresolved

      This incident has been resolved.

    Delays in audio read-aloud processing.

    A început 5 ianuarie 2026 la 17:17 UTC · 12h 19m

    Pending
    1. 5 ianuarie 2026 la 17:17 UTCinvestigating

      We're experiencing a delay in processing the automated read-alouds for posts in the apps.

    2. 6 ianuarie 2026 la 05:36 UTCresolved

      This incident has been resolved.

    Substack is experiencing issues

    A început 22 decembrie 2025 la 23:31 UTC · 42m

    IssuesIncident minor
    Componente afectate
    Substack.com
    1. 22 decembrie 2025 la 23:31 UTCinvestigating

      We are currently observing increased latency on Substack surfaces and are investigating the issue.

    2. 22 decembrie 2025 la 23:52 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 23 decembrie 2025 la 00:13 UTCresolved

      This incident has been resolved.

    Substack is experiencing issues

    A început 18 noiembrie 2025 la 14:39 UTC · 38m

    IssuesIncident minor
    Componente afectate
    Writer dashboardsCustom domainsSubstack.comSubstack publications
    1. 18 noiembrie 2025 la 14:39 UTCinvestigating

      We are experiencing issues caused by a service provider, some access to Substack might be limited

    2. 18 noiembrie 2025 la 14:45 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 18 noiembrie 2025 la 15:16 UTCresolved

      This incident has been resolved.

    Push notifications delayed on iOS

    A început 5 noiembrie 2025 la 16:52 UTC · 46m

    Pending
    Componente afectate
    Push Notifications
    1. 5 noiembrie 2025 la 16:52 UTCidentified

      We are experiencing delays due to a service provider outage.

    2. 5 noiembrie 2025 la 17:29 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 5 noiembrie 2025 la 17:38 UTCresolved

      This incident has been resolved.

    Post emails delayed

    A început 20 octombrie 2025 la 13:41 UTC · 11h 11m

    OutageIncident major
    Componente afectate
    Email delivery
    1. 20 octombrie 2025 la 13:41 UTCinvestigating

      We are experiencing delays with processing scheduled posts related to an outage from one of our service providers. Our team is investigating.

    2. 20 octombrie 2025 la 13:49 UTCinvestigating

      We are also seeing issues with publication dashboards including partial outages across the subscriber tab and some statistics. We are working to mitigate.

    3. 20 octombrie 2025 la 14:12 UTCidentified

      We are seeing recovery of our publisher dashboard functionality. Other service functions such as scheduled posts continue to be degraded.

    4. 20 octombrie 2025 la 16:51 UTCidentified

      We continue to experience delays with processing scheduled posts related to an outage from one of our service providers. Users can publish posts manually to bypass this. Our team is still investigating.

    5. 20 octombrie 2025 la 21:50 UTCmonitoring

      Scheduled post sends are operational and we have caught up with the backlog.

    6. 21 octombrie 2025 la 00:52 UTCresolved

      This incident has been resolved.

    Post notifications are delayed

    A început 4 octombrie 2025 la 16:06 UTC · 4h 22m

    IssuesIncident minor
    Componente afectate
    Push NotificationsEmail delivery
    1. 4 octombrie 2025 la 16:06 UTCinvestigating

      We are experiencing delays in sending out email and push notifications for published posts.

    2. 4 octombrie 2025 la 16:25 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 4 octombrie 2025 la 19:22 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 4 octombrie 2025 la 20:29 UTCresolved

      This incident has been resolved.

    Post email delivery is delayed

    A început 20 septembrie 2025 la 14:42 UTC · 1h 43m

    Pending
    Componente afectate
    Email delivery
    1. 20 septembrie 2025 la 14:42 UTCinvestigating

      We are currently investigating this issue.

    2. 20 septembrie 2025 la 16:08 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 20 septembrie 2025 la 16:25 UTCresolved

      This incident has been resolved.

    Substack experiencing increased latency

    A început 15 septembrie 2025 la 15:24 UTC · 3h 47m

    IssuesIncident minor
    Componente afectate
    Writer dashboardsCustom domainsEmail deliverySubstack.comSubstack publications
    1. 15 septembrie 2025 la 15:24 UTCinvestigating

      We are currently investigating reports of increased latency and slow response times across Substack.

    2. 15 septembrie 2025 la 15:34 UTCinvestigating

      We are continuing to investigate increased latency and error rates across Substack.

    3. 15 septembrie 2025 la 15:42 UTCidentified

      We have identified an issue and are seeing normal performance across all systems.

    4. 15 septembrie 2025 la 15:50 UTCidentified

      We are continuing to investigate increased latency and error rates across Substack.

    5. 15 septembrie 2025 la 16:38 UTCidentified

      We are working to resolve the remaining performance issues across Substack and expect to see recovery shortly.

    6. 15 septembrie 2025 la 16:46 UTCmonitoring

      We are seeing recovery of performance across Substack and are monitoring the issue.

    7. 15 septembrie 2025 la 16:53 UTCmonitoring

      As part of the earlier incident, we are noting delays in analytics updating and post email delivery. We are working to resolve the issue.

    8. 15 septembrie 2025 la 17:43 UTCidentified

      We are seeing recurrence of increased error rates and degraded performance across Substack.

    9. 15 septembrie 2025 la 18:39 UTCmonitoring

      Substack is operating normally and our team is monitoring.

    10. 15 septembrie 2025 la 19:12 UTCresolved

      This incident has been resolved.

    Delay in sending scheduled posts

    A început 30 august 2025 la 16:17 UTC · 15m

    Pending
    Componente afectate
    Email delivery
    1. 30 august 2025 la 16:17 UTCidentified

      We are investigating a delay in the sending of scheduled posts.

    2. 30 august 2025 la 16:30 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 30 august 2025 la 16:32 UTCresolved

      This incident has been resolved.

    Livestream creation not working

    A început 26 august 2025 la 14:06 UTC · 39m

    Pending
    1. 26 august 2025 la 14:06 UTCinvestigating

      We are experiencing an issue with a service provider that is causing livestream creation to be broken.

    2. 26 august 2025 la 14:45 UTCresolved

      This incident has been resolved.

    Unable to sign in on the Android app

    A început 11 august 2025 la 16:15 UTC · 20m

    Pending
    1. 11 august 2025 la 16:15 UTCinvestigating

      We are currently investigating this issue.

    2. 11 august 2025 la 16:27 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 11 august 2025 la 16:35 UTCresolved

      This incident has been resolved.