Istoricul incidentelor Sync

1. 9 septembrie 2026 la 03:43 UTCinvestigating

   Ne confruntăm cu un nivel ridicat de upload și erori de descărcare și sunt în prezent în căutarea în această problemă.

2. 9 septembrie 2026 la 05:31 UTCinvestigating

   Continuăm să investigăm problema.

3. 9 septembrie 2026 la 08:21 UTCidentified

   Problema a fost identificată și se pune în aplicare o soluție.

4. 9 septembrie 2026 la 10:21 UTCmonitoring

   A fost implementată o soluţie şi monitorizăm rezultatele.

5. 9 septembrie 2026 la 11:17 UTCresolved

   Acest incident a fost rezolvat.

Traducere automată din actualizarea oficială a incidentului.

1. 3 iulie 2026 la 04:15 UTCinvestigating

   We're experiencing an elevated level of API errors and are currently looking into the issue. This is impacting upload and download

2. 3 iulie 2026 la 04:51 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 3 iulie 2026 la 16:25 UTCresolved

   This incident has been resolved.

1. 27 mai 2026 la 17:03 UTCinvestigating

   We are currently investigating an issue affecting login and uploads in the Sync web panel.

2. 27 mai 2026 la 17:05 UTCidentified

   The issue has been identified and a fix is being implemented.

3. 27 mai 2026 la 17:11 UTCresolved

   This incident has been resolved.

1. 25 mai 2026 la 14:32 UTCinvestigating

   We're experiencing an elevated level of API errors and are currently looking into the issue.

2. 25 mai 2026 la 14:52 UTCidentified

   The issue has been identified and a fix is being implemented.

3. 25 mai 2026 la 16:43 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

4. 25 mai 2026 la 17:17 UTCresolved

   This incident has been resolved.

1. 5 mai 2026 la 17:14 UTCmonitoring

   One of our upstream providers will be performing emergency maintenance to address a network degradation impacting a subset of our users. Affected users may experience intermittent connection issues n this period. We will continue to monitor and provide updates.

2. 5 mai 2026 la 21:10 UTCresolved

   This incident has been resolved.

1. 1 mai 2026 la 18:51 UTCidentified

   We're experiencing an elevated level of errors when attempting to preview a MS Word or Powerpoint document and are currently looking into the issue.

2. 1 mai 2026 la 21:59 UTCmonitoring

   A temporary fix has been implemented. We are currently monitoring the issue.

3. 2 mai 2026 la 01:24 UTCresolved

   This incident has been resolved.

1. 6 martie 2026 la 12:56 UTCinvestigating

   We are currently investigating a login issue affecting the iOS and Android mobile apps

2. 6 martie 2026 la 15:02 UTCresolved

   This incident has been resolved.

1. 21 decembrie 2025 la 19:56 UTCinvestigating

   We are aware of a problem that is preventing users from logging in to the Sync iOS and Android apps and are investigating.

2. 22 decembrie 2025 la 03:23 UTCinvestigating

   We are continuing further investigation into the ongoing mobile login problem and can confirm it is affecting a subset of our mobile app users

3. 22 decembrie 2025 la 14:59 UTCinvestigating

   We have received some reports of connection issues on the Sync Windows and MacOS apps and are investigating.

4. 22 decembrie 2025 la 15:37 UTCinvestigating

   We are continuing to investigate this issue.

5. 23 decembrie 2025 la 07:21 UTCresolved

   A new release is now available for the mobile apps that have resolved the issue.

1. 2 decembrie 2025 la 15:04 UTCinvestigating

   THIS IS A DRILL: We are investigating the issue.

2. 2 decembrie 2025 la 15:04 UTCidentified

   THIS IS A DRILL: We have identified the issue.

3. 2 decembrie 2025 la 15:05 UTCidentified

   THIS IS A DRILL: We are monitoring the issue.

4. 2 decembrie 2025 la 15:06 UTCmonitoring

   THIS IS A DRILL: We are monitoring the issue.

5. 2 decembrie 2025 la 15:06 UTCresolved

   THIS IS A DRILL: This issue is resolved.

1. 18 noiembrie 2025 la 13:32 UTCinvestigating

   We're experiencing an elevated level of Control Panel and Web Site errors due to an issue with an upstream provider. We are currently investigating the issue further.

2. 18 noiembrie 2025 la 13:44 UTCidentified

   We have been informed that our upstream provider has identified the issue and is implementing a fix.

3. 18 noiembrie 2025 la 14:38 UTCidentified

   We are continuing to work on this issue, we are in the process of mitigating the upstream issue.

4. 18 noiembrie 2025 la 14:48 UTCmonitoring

   A fix has been implemented by our upstream, we are currently monitoring.

5. 18 noiembrie 2025 la 16:18 UTCresolved

   This incident has been resolved.

1. 1 octombrie 2025 la 17:01 UTCinvestigating

   We are currently investigating an issue where the desktop app may show your device is suspended

2. 1 octombrie 2025 la 17:02 UTCresolved

   This incident has been resolved.

1. 5 august 2025 la 17:36 UTCresolved

   Some users may be unable to log in to Sync.

1. 8 iulie 2025 la 17:05 UTCresolved

   Issue has been resolved.

1. 26 iunie 2025 la 13:42 UTCinvestigating

   We will be undergoing scheduled maintenance during this time. Users will experience elevated issues or see an error message while logging in or managing files during this time.

2. 26 iunie 2025 la 19:03 UTCidentified

   We are working to resolve an outage in our systems, the cause has been identified and a fix is underway

3. 26 iunie 2025 la 19:18 UTCmonitoring

   A fix has been implemented and we are monitoring the results. Billing and subscription management features continue to be impacted.

4. 26 iunie 2025 la 22:28 UTCmonitoring

   Billing and subscription management has been restored. A small number of users may continue to experience issues - we are continuing to work to resolve these as quickly as possible.

5. 27 iunie 2025 la 01:57 UTCresolved

   This incident has been resolved.

1. 28 mai 2025 la 19:41 UTCinvestigating

   We're experiencing an elevated level of API errors and are currently looking into the issue.

2. 28 mai 2025 la 19:41 UTCinvestigating

   We are continuing to investigate this issue.

3. 28 mai 2025 la 20:16 UTCidentified

   The issue has been identified, a fix is being implemented.

4. 28 mai 2025 la 20:58 UTCmonitoring

   A fix has been implemented and we are monitoring the situation.

5. 29 mai 2025 la 02:04 UTCresolved

   This incident has been resolved.

1. 12 martie 2025 la 19:59 UTCinvestigating

   Some users maybe unable to login and manage their files. Our team is working to identify and resolve this issue.

2. 12 martie 2025 la 21:40 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 12 martie 2025 la 22:21 UTCresolved

   This incident has been resolved.

1. 18 februarie 2025 la 02:00 UTCinvestigating

   We are experiencing elevated errors

2. 18 februarie 2025 la 02:59 UTCresolved

   This incident has been resolved

1. 11 februarie 2025 la 17:15 UTCinvestigating

   We are seeing elevated error rates and are currently looking into the issue.

2. 11 februarie 2025 la 17:26 UTCinvestigating

   A change has been implemented and we are currently monitoring its impact.

3. 11 februarie 2025 la 17:26 UTCmonitoring

   A change has been implemented, and we are currently monitoring its impact.

4. 11 februarie 2025 la 22:14 UTCresolved

   This incident has been resolved.

1. 20 decembrie 2024 la 20:17 UTCinvestigating

   THIS IS A DRILL: We are investigating the issue.

2. 20 decembrie 2024 la 20:17 UTCidentified

   THIS IS A DRILL: We have identified the issue.

3. 20 decembrie 2024 la 20:18 UTCmonitoring

   THIS IS A DRILL: We are monitoring the issue.

4. 20 decembrie 2024 la 20:19 UTCresolved

   THIS IS A DRILL: This issue is resolved.

1. 11 septembrie 2024 la 21:03 UTCinvestigating

   Some users maybe unable to login and manage their files. Our team is working to identify and resolve this issue.

2. 11 septembrie 2024 la 22:33 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 11 septembrie 2024 la 23:28 UTCresolved

   This incident has been resolved.