Istoricul incidentelor Teamleader

1. 21 octombrie 2026 la 11:47 UTCmonitoring

   Două vulnerabilități critice de securitate în PHP, un limbaj de programare utilizat de o mare parte din aplicațiile web din întreaga lume, inclusiv Teamleader Focus, au fost făcute publice în 20 octombrie. Echipa noastră de inginerie a lansat imediat o atenuare temporară pe platforma noastră și o monitorizează îndeaproape, și vom aplica PHP În prezent nu avem nici o indicație că conturile clienților sau datele au fost afectate, și nu trebuie să faci nimic.

2. 21 octombrie 2026 la 11:57 UTCidentified

   Două vulnerabilităţi critice de securitate în PHP au fost făcute publice la 20 octombrie. PHP este un limbaj de programare folosit de o mare parte din aplicațiile web din întreaga lume, inclusiv Teamleader Focus. Ca măsură de precauție suplimentară, am luat temporar Teamleader Focus offline în timp ce aplicăm PHP În prezent nu avem nici un indiciu că conturile clienților sau datele au fost afectate, și vom păstra această pagină actualizată.

3. 21 octombrie 2026 la 12:00 UTCidentified

   Teamleader Focus nu este disponibil în acest moment. Am oprit-o intenţionat. Două vulnerabilități critice au fost făcute publice în PHP, limbajul de programare din spatele multor site-uri web și aplicații web din întreaga lume, inclusiv Teamleader Focus. Pentru a rămâne înaintea oricărui risc, am oprit Teamleader Focus ca o măsură preventivă. Noi nu suntem conștienți de orice probleme de securitate sau utilizare abuzivă, iar echipa noastră investighează pentru a fi pe deplin sigur. Când ne întoarcem? Deocamdata, ne propunem sa facem Teamleader Focus disponibil din nou la ora 19:00 CEST. Nu putem confirma încă dacă acest lucru va fi posibil mai devreme, deoarece mai întâi trebuie să luăm măsurile necesare pentru a-l aduce înapoi în condiții de siguranță. Vă vom ţine la curent cu această pagină. Mulţumesc pentru răbdare şi scuze pentru deranj.

4. 21 octombrie 2026 la 15:52 UTCidentified

   O actualizare rapidă: plasturele oficial de securitate PHP a fost eliberat, iar echipa noastră îl aplică chiar acum. Odată ce acesta este în loc și testate, vom aduce Teamleader Focus înapoi on-line. Vă mulțumim pentru suport cu noi, vom anunța aici de îndată ce Teamleader Focus este disponibil din nou.

5. 21 octombrie 2026 la 18:42 UTCmonitoring

   Earlier today we took Teamleader Focus offline as a precaution. The PHP foundation had announced two critical security vulnerabilities in PHP, a technology our platform runs on, and we didn't want to wait for the official fix while exposed. The official fix was released today and we have now installed it across our platform. All services are available again. Our investigation has found no evidence that these vulnerabilities were used against Teamleader. That investigation is still ongoing, and we will update this page if anything changes. Thank you for your patience. If you notice anything unusual, please contact our support team.

6. 22 octombrie 2026 la 11:47 UTCresolved

   This incident has been resolved.

Traducere automată din actualizarea oficială a incidentului.

1. 20 iulie 2026 la 15:54 UTCinvestigating

   Suntem conștienți de faptul că unii clienți se confruntă cu o eroare neașteptată atunci când deschide anumite pagini de afacere. Problema apare intermitent și nu pe toate acordurile. Echipa noastră de dezvoltare investighează activ. Vom oferi o actualizare de îndată ce vom avea mai multe informații.

2. 20 iulie 2026 la 16:00 UTCmonitoring

   A fost implementată o soluţie şi monitorizăm rezultatele.

3. 21 iulie 2026 la 08:05 UTCresolved

   Acest incident a fost rezolvat.

Traducere automată din actualizarea oficială a incidentului.

1. 16 iunie 2026 la 14:22 UTCinvestigating

   We are currently experiencing delays in creating tasks on projects. We're investigating the cause and will provide an update as soon as possible.

2. 16 iunie 2026 la 14:41 UTCmonitoring

   We have implemented a fix and are monitoring the results.

3. 17 iunie 2026 la 07:02 UTCresolved

   This incident has been resolved.

1. 1 decembrie 2025 la 15:56 UTCinvestigating

   Teamleader Focus is currently experiencing a higher than normal amount of load, and may be causing pages to be slow or unresponsive. Our development team is investigating the cause and we will provide an update as soon as the issue evolves.

2. 3 decembrie 2025 la 12:40 UTCinvestigating

   While we detect improvement, we are still investigating the root cause of the slowness.

3. 4 decembrie 2025 la 10:26 UTCresolved

   This incident has been resolved, and we'll keep looking into ways to prevent this from happening again. Thank you for your patience and comprehension!

1. 30 octombrie 2025 la 09:27 UTCidentified

   The data of the insights and shared inbox statistics have not been refreshing since October 29, 2025, 11:25 (UTC+01:00). We have found the cause and are already working on it. Thank you for your patience and understanding.

2. 30 octombrie 2025 la 12:18 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 31 octombrie 2025 la 07:59 UTCresolved

   This incident has been resolved. We thank you again for your understanding!

1. 14 octombrie 2025 la 12:41 UTCinvestigating

   Teamleader Focus is currently unavailable We are trying to resolve this as soon as possible.

2. 14 octombrie 2025 la 12:42 UTCinvestigating

   We are continuing to investigate this issue.

3. 14 octombrie 2025 la 13:19 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

4. 14 octombrie 2025 la 13:55 UTCmonitoring

   We are continuing to monitor for any further issues.

5. 14 octombrie 2025 la 15:08 UTCresolved

   Our development team has resolved the issue. We will keep a close eye if further issues may occur. We thank you for your patience.

1. 29 septembrie 2025 la 08:17 UTCinvestigating

   We are currently investigating this issue and will update you as soon as we have more information.

2. 30 septembrie 2025 la 09:14 UTCinvestigating

   The issue of slowness in Teamleader Focus has come up again. We are investigating the cause and will keep you updated.

3. 30 septembrie 2025 la 14:41 UTCmonitoring

   We have identified the issue, implemented a fix and are currently monitoring the results.

4. 1 octombrie 2025 la 08:58 UTCresolved

   The slowness issue has been tackled and resolved. Thank you for your patience and understanding.

1. 18 septembrie 2025 la 08:23 UTCinvestigating

   We have noticed a general issue when sending invoices via the Peppol network. You will get an "External error" notification which will explain that the invoice could not be sent out. Receiving invoices via the Peppol network still works as expected. We are working to identify the issue.

2. 18 septembrie 2025 la 08:45 UTCmonitoring

   A fix has been implemented - invoices can be sent to the Peppol network again. We suggest sending the invoices you couldn't send during the outage again via the Peppol network in order to make sure they're properly synced. We will be monitoring the functionality.

3. 18 septembrie 2025 la 11:12 UTCresolved

   This issue has been resolved, it is now possible to send invoices via the Peppol network once again.

1. 10 iulie 2025 la 15:01 UTCinvestigating

   We noticed some of the emails sent via Teamleader Focus are not being delivered to email provider Yahoo. This means that some of your emails sent via Teamleader Focus to Yahoo e-mail addresses will arrive delayed or not at all. We're working on a solution and will continue to keep you updated

2. 11 iulie 2025 la 07:45 UTCinvestigating

   We are continuing to investigate this issue.

3. 14 iulie 2025 la 08:10 UTCmonitoring

   All e-mails that were still pending were successfully delivered. If you have received a notification that your e-mail was not delivered, you can send a new e-mail. We are monitoring this and will update you as soon as we’re certain the issue is resolved. Thanks for your comprehension.

4. 15 iulie 2025 la 08:44 UTCresolved

   This issue has been resolved: all e-mails are being successfully delivered again. Thanks for your patience and comprehension!

1. 20 iunie 2025 la 06:58 UTCinvestigating

   We are currently investigating an issue where tickets are not being forwarded to Teamleader Focus' Shared Inbox because of a 'block' coming from our ticketing provider. We are currently coordinating with our provider in order to solve the issue. Tickets can still be sent out from the Shared Inbox module, but replies on those tickets will not be forwarded to the Shared Inbox in Teamleader Focus. However, all the emails and replies to tickets you receive will still be in your email provider inbox, so we suggest using that to manage your emails for the time being. We will update the status page as soon as more information is available.

2. 20 iunie 2025 la 14:44 UTCmonitoring

   A fix has been implemented and tickets are again being forwarded to the Teamleader Focus' Shared Inbox. We are monitoring the situation.

3. 23 iunie 2025 la 09:43 UTCresolved

   The issue has been resolved: all tickets are being forwarded to the Teamleader Focus' Shared Inbox.

1. 12 decembrie 2024 la 13:32 UTCinvestigating

   We have encountered an issue where segments are not visible at the moment in Teamleader Focus. We are working on showing these again as soon as possible.

2. 12 decembrie 2024 la 13:32 UTCidentified

   The issue has been identified and a fix is being implemented.

3. 12 decembrie 2024 la 14:31 UTCmonitoring

   A fix has been implemented and segments are again visible for Teamleader Focus users. We are monitoring the situation.

4. 12 decembrie 2024 la 16:11 UTCresolved

   The issue has been resolved and segments are visible for all Teamleader Focus users.

1. 9 decembrie 2024 la 08:11 UTCinvestigating

   Teamleader Focus is currently experiencing technical difficulties and may be causing certain pages to be slow or unresponsive. Our development team is investigating the cause and we will provide an update as soon as the issue evolves.

2. 9 decembrie 2024 la 09:42 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 9 decembrie 2024 la 11:35 UTCresolved

   This incident has been resolved.

1. 25 noiembrie 2024 la 08:42 UTCinvestigating

   There are currently issues with the Exchange Web Services and the Outlook upstream provider, which might impact our Outlook integrations. We are currently monitoring the situation to make sure that these services can be restored as soon as possible once available again.

2. 25 noiembrie 2024 la 11:05 UTCinvestigating

   We are continuing to investigate this issue.

3. 25 noiembrie 2024 la 15:11 UTCidentified

   The issue has been identified and confirmed by our 3rd party provider Microsoft. Microsoft is currently deploying and monitoring a fix which should resolve the issue shortly.

4. 26 noiembrie 2024 la 07:55 UTCmonitoring

   The issues with the Exchange Web Services and the Outlook upstream provider seem to have been resolved for the time being, we're monitoring the situation; our services are operational again.

5. 28 noiembrie 2024 la 08:13 UTCresolved

   The incident has been marked as resolved by Microsoft after an extensive monitoring. Everything regarding the Exchange Web Services and the Outlook upstream provider is working as expected.

1. 30 septembrie 2024 la 07:01 UTCinvestigating

   Microsoft users are not able to log in via SSO, we are currently investigating the issue. Please log in with email address and password instead. We will come back with an update asap.

2. 30 septembrie 2024 la 07:24 UTCresolved

   This incident has been resolved.

1. 7 septembrie 2024 la 13:45 UTCinvestigating

   We are currently experiencing a service disruption in Teamleader Focus. Our development team is working to identify the root cause and implement a solution. We will provide an update as soon as the issue evolves.

2. 7 septembrie 2024 la 14:25 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 7 septembrie 2024 la 14:26 UTCmonitoring

   We are continuing to monitor for any further issues.

4. 8 septembrie 2024 la 10:45 UTCresolved

   This incident has been resolved.

1. 26 iunie 2024 la 06:19 UTCinvestigating

   We are currently experiencing a service disruption on our Mobile App. Our development team is working to identify the root cause and implement a solution. We will provide an update as soon as the issue evolves.

2. 26 iunie 2024 la 09:55 UTCmonitoring

   A fix has been implemented for which we ask you to update your Teamleader Focus app. We are further monitoring the results.

3. 26 iunie 2024 la 21:12 UTCresolved

   This incident has been resolved.

1. 17 mai 2024 la 07:10 UTCinvestigating

   Due to an issue with a 3rd party provider we cannot ensure correct processing of paper postal invoices. We are contacting them as we speak.

2. 17 mai 2024 la 10:17 UTCmonitoring

   The issue has been identified, and we implemented a fix. We are monitoring whether we get the desired results.

3. 17 mai 2024 la 13:15 UTCresolved

   This incident has been resolved.

1. 8 mai 2024 la 14:45 UTCinvestigating

   There is currently an issue when uploading files in our web and mobile application. We're working on a fix and will provide an update as soon as possible.

2. 8 mai 2024 la 15:49 UTCresolved

   This incident has been resolved.

1. 18 martie 2024 la 15:46 UTCinvestigating

   InvoiceCloud and CloudSign are not loading at the moment. We're investigating the cause and will provide an update as soon as possible.

2. 18 martie 2024 la 15:53 UTCmonitoring

   A fix has been implemented and we are monitoring the results

3. 19 martie 2024 la 06:52 UTCresolved

   This incident has been resolved.

1. 18 ianuarie 2024 la 12:09 UTCinvestigating

   https://meeting.teamleader.eu/ is unavailable due to an expired certificate, we are investigating the cause and will get back to you asap

2. 18 ianuarie 2024 la 12:38 UTCmonitoring

   We were able to update the certificate and are monitoring the results

3. 18 ianuarie 2024 la 14:43 UTCresolved

   This incident has been resolved.