Istoricul incidentelor Teamtailor

1. 1 octombrie 2026 la 15:13 UTCresolved

   Între aproximativ 02:05 și 02:20 CEST site-ul nostru de marketing www.teamtailor.com a fost indisponibil pentru unii vizitatori din cauza unei probleme cu certificatul de securitate. Certificatul a fost reînnoit iar site-ul funcţionează normal din nou. Aplicația Teamtailor și site-urile de carieră nu au fost afectate. Ne cerem scuze pentru neplăceri.

Traducere automată din actualizarea oficială a incidentului.

1. 28 septembrie 2026 la 11:52 UTCresolved

   De la aproximativ 09:30 la 13:55 CEST unii clienţi din regiunea Americii de Nord au avut momente intermitente de răspuns lent atunci când au accesat Teamtailor şi site-urile de carieră, cu scurte perioade de erori în jurul orelor 11:55, 12:15 şi 13:50 CEST. Cauza a fost încărcătură mare de baze de date de la un import mare de date. Importul a fost oprit şi performanţa a revenit la normal. Ne cerem scuze pentru neplăceri.

Traducere automată din actualizarea oficială a incidentului.

1. 25 septembrie 2026 la 12:33 UTCresolved

   Între aproximativ 11:50 și 12:01 CEST, unii clienți din regiunea UE au avut momente de răspuns lent și erori atunci când au accesat site-urile Teamtailor și de carieră. Cauza a fost o sarcină mare pe unul dintre sistemele noastre interne în timpul unei sarcini de întreținere. Sarcina a fost oprită şi performanţa a revenit la normal. Unele procesare de fond a fost întârziat pentru un timp după aceea. Ne cerem scuze pentru neplăceri.

Traducere automată din actualizarea oficială a incidentului.

1. 24 septembrie 2026 la 13:30 UTCresolved

   Între aproximativ 11:25 și 11:31 CEST, unii clienți din regiunea UE au experimentat erori atunci când au accesat site-urile Teamtailor și de carieră. Cauza a fost încărcătură mare bază de date. Problema a fost identificată și rezolvată. Ne cerem scuze pentru neplăceri.

Traducere automată din actualizarea oficială a incidentului.

1. 24 septembrie 2026 la 06:59 UTCresolved

   Între aproximativ 15:15 și 15:27 CEST, unii clienți din regiunea UE au înregistrat perioade lente de răspuns și erori intermitente atunci când au folosit Teamtailor și site-urile de carieră. Problema a revenit pe scurt în jurul orei 17:25 CEST, când unele site-uri de carieră nu s-au încărcat. Cauza a fost încărcătură mare bază de date. Sistemele funcționează normal de la aproximativ 17:30 CEST. Ne cerem scuze pentru neplăceri.

Traducere automată din actualizarea oficială a incidentului.

1. 16 septembrie 2026 la 11:19 UTCresolved

   Între aproximativ 11:16 și 11:35 CEST unii clienți au experimentat erori intermitente atunci când au accesat Teamtailor. Problema a fost identificată și rezolvată. Ne cerem scuze pentru neplăceri.

Traducere automată din actualizarea oficială a incidentului.

1. 8 iulie 2026 la 11:15 UTCresolved

   Between approximately 08:50 and 11:30 CEST, customers may have experienced general slowness across the platform and delays in background processing (e.g. resume parsing and other queued actions). The cause was a misconfigured recurring job that allowed overlapping runs, which blocked the background job queue and increased database load. We restarted the affected workers, corrected the job configuration, and added a database index to reduce load. Systems have been operating normally since approximately 11:30 CEST. We apologize for the inconvenience.

1. 6 iulie 2026 la 16:35 UTCidentified

   Issue has been identified, the application will enter maintenance for a short moment.

2. 6 iulie 2026 la 16:57 UTCinvestigating

   We are currently investigating this issue.

3. 6 iulie 2026 la 17:11 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

4. 6 iulie 2026 la 21:13 UTCresolved

   This incident has been resolved.

1. 2 iulie 2026 la 13:02 UTCinvestigating

   We are experiencing issues with our marketing website (www.teamtailor.com) being unavailable due to an SSL certificate error. Career sites, the ATS and the API are not affected. We are investigating the issue.

2. 2 iulie 2026 la 13:03 UTCidentified

   The issue has been identified - an SSL certificate renewal did not include the teamtailor.com domain. A new certificate is being issued and deployed.

3. 2 iulie 2026 la 13:04 UTCresolved

   A new SSL certificate has been deployed and www.teamtailor.com is fully available again. This incident is resolved.

1. 15 iunie 2026 la 14:13 UTCmonitoring

   We experienced intermittent errors affecting image uploads and display across the platform, including profile pictures and the image/media library in settings and the career site editor. Affected requests returned a temporary error (HTTP 503). The issue was caused by a problem with one of our external service providers, who we have contacted. Error rates have dropped significantly since the peak earlier today and the service is recovering. We are continuing to monitor closely to confirm full recovery.

2. 15 iunie 2026 la 14:21 UTCresolved

   This issue has been resolved. The problem with our external service provider has been fixed, error rates have returned to zero, and image uploads and display are operating normally again across all regions. Thank you for your patience.

1. 5 iunie 2026 la 15:02 UTCinvestigating

   We are currently experiencing issues with slow response times on our EU region. We are investigating the issue.

2. 5 iunie 2026 la 15:06 UTCidentified

   The issue has been identified and a fix is being implemented.

3. 5 iunie 2026 la 15:15 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

4. 5 iunie 2026 la 15:39 UTCresolved

   This incident has been resolved.

1. 22 mai 2026 la 11:42 UTCmonitoring

   A fix has been deployed. Background processing is catching up and we are monitoring the recovery of any queued actions. Some actions may still take longer than usual while the queue drains.

2. 22 mai 2026 la 12:16 UTCresolved

   This incident has been resolved, all system features are back to normal.

1. 30 iulie 2025 la 08:23 UTCmonitoring

   We are currently having issues with Insights (our analytics backend). It looks like no data has been ingested since July 25th. We are currently working on getting it running again now. We don't expect any data has been lost due to this, but it will take some time for the system to catch up with the past week's data once it's up and running again.

2. 30 iulie 2025 la 08:23 UTCmonitoring

   We are continuing to monitor for any further issues.

3. 30 iulie 2025 la 12:01 UTCmonitoring

   Based on the current ingestion rate, we estimate that all queued up data will be ingested by around 6 AM CET tomorrow (July 31th).

4. 31 iulie 2025 la 08:38 UTCmonitoring

   Most of the queued events and data have been ingested by the Analytics backend, but there is still some remaining data to process before everything is fully updated.

5. 1 august 2025 la 12:00 UTCmonitoring

   Visitor data is still being slowly imported. We are working on speeding it up, but no ETA available yet.

6. 5 august 2025 la 12:00 UTCmonitoring

   All queued up data and events have been imported and processed. All Analytics features and information are working as expected.

7. 5 august 2025 la 12:01 UTCresolved

   This incident has been resolved.

1. 10 iulie 2025 la 19:03 UTCinvestigating

   We are currently experiencing issues with our real time service, which is unfortunately is causing issues with some functionality within our application. We are in contact with our provider to alleviate the issue.

2. 10 iulie 2025 la 22:07 UTCmonitoring

   We have been monitoring the situation for a while and will continue to do so.

3. 10 iulie 2025 la 22:07 UTCmonitoring

   We are continuing to monitor for any further issues.

4. 11 iulie 2025 la 07:06 UTCresolved

   This incident has been resolved.

1. 16 aprilie 2025 la 10:35 UTCinvestigating

   We are currently experiencing issues with slow response times on our EU-region. We are investigation the issue.

2. 16 aprilie 2025 la 10:36 UTCinvestigating

   We are continuing to investigate this issue.

3. 16 aprilie 2025 la 10:41 UTCmonitoring

   Response times are back to normal. We are monitoring the situation.

4. 16 aprilie 2025 la 11:10 UTCresolved

   This incident has been resolved.

1. 4 martie 2025 la 20:39 UTCinvestigating

   We are currently experiencing intermittent availability issues affecting Career Sites and the ATS backend in our EU region. Our team is actively investigating and implementing mitigations.

2. 5 martie 2025 la 04:27 UTCinvestigating

   The issue has been identified and a fix is being implemented.

3. 5 martie 2025 la 04:35 UTCresolved

   This incident has been resolved.

1. 3 octombrie 2024 la 20:05 UTCinvestigating

   We are currently experiencing problems to access career sites on with custom domain names

2. 3 octombrie 2024 la 20:06 UTCinvestigating

   Career sites using a teamtailor sub-domains (company-name.teamtailor.com) works as usual. We continue to investigate

3. 3 octombrie 2024 la 20:35 UTCmonitoring

   Our service provider has found and corrected the issue, we are monitoring the issue for now.

4. 3 octombrie 2024 la 20:43 UTCresolved

   Incident has been resolved and everything is deemed operational again. Thank you for your patience!

1. 21 august 2024 la 05:56 UTCinvestigating

   We are currently investigating this issue.

2. 21 august 2024 la 07:10 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 21 august 2024 la 07:54 UTCresolved

   This incident has been resolved.

1. 7 august 2024 la 10:05 UTCidentified

   We are currently experiencing a delay in the delivery of notifications since yesterday. A correction for this is underway and should correct the issue later today.

2. 7 august 2024 la 10:50 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 7 august 2024 la 10:53 UTCresolved

   This incident has been resolved.

1. 5 august 2024 la 08:19 UTCinvestigating

   We are currently experience issues where the response time of our services are longer than normal. It might affect the availability of the ATS and Career sites.

2. 5 august 2024 la 08:24 UTCidentified

   We have identified the issue and are working as fast as we can to get everything back online.

3. 5 august 2024 la 09:15 UTCmonitoring

   A fix have been implemented and we are monitoring the systems.

4. 5 august 2024 la 09:16 UTCmonitoring

   We are continuing to monitor for any further issues.

5. 5 august 2024 la 09:39 UTCresolved

   This incident has been resolved.