Istoricul incidentelor Toast

1. 15 august 2026 la 05:11 UTCinvestigating

   Am fost anunţaţi de o întrerupere a plăţilor Mastercard. Puteți experimenta perioade de procesare prelungite, mesaje de eroare, sau negări pe tranzacțiile Mastercard. Lucrăm activ la rezolvarea problemei cu partenerii noștri și vom actualiza această pagină pe măsură ce vom primi mai multe informații. Vă rugăm să sfătuiți toate serverele și oaspeții să încerce un card diferit sau metoda de plată alternativă. A se vedea nota de subsol 1

2. 15 august 2026 la 05:34 UTCinvestigating

   Continuăm să investigăm această problemă.

3. 15 august 2026 la 06:21 UTCresolved

   Acest incident a fost rezolvat.

Traducere automată din actualizarea oficială a incidentului.

1. 14 august 2026 la 00:02 UTCinvestigating

   Suntem conștienți de o problemă care afectează Toast Retail și investighează. Puteți experimenta probleme cu produse nou create de vânzare cu amănuntul care nu sunt afișate în Biblioteca de articole. Actualizările vor fi furnizate aici, deoarece acestea sunt disponibile.

2. 14 august 2026 la 01:04 UTCresolved

   This incident has been resolved.

Traducere automată din actualizarea oficială a incidentului.

1. 31 iulie 2026 la 21:15 UTCinvestigating

   Am fost anunţaţi de o întrerupere a plăţilor de vize. Puteți experimenta timpi de procesare prelungită, mesaje de eroare, sau negarea tranzacțiilor de vize. Lucrăm activ la rezolvarea problemei cu partenerii noștri și vom actualiza această pagină pe măsură ce vom primi mai multe informații. Vă rugăm să sfătuiți toate serverele și oaspeții să încerce un card diferit sau metoda de plată alternativă. A se vedea nota de subsol 1

2. 1 august 2026 la 00:43 UTCinvestigating

   Continuăm să investigăm această problemă.

3. 1 august 2026 la 17:37 UTCresolved

   Acest incident a fost rezolvat.

Traducere automată din actualizarea oficială a incidentului.

1. 30 iulie 2026 la 13:04 UTCinvestigating

   În prezent investigăm această problemă.

2. 30 iulie 2026 la 13:12 UTCinvestigating

   Continuăm să investigăm această problemă.

3. 30 iulie 2026 la 13:23 UTCinvestigating

   Am fost anunţaţi cu privire la întreruperea serviciilor şi lucrăm cu sârguinţă la rezolvarea problemei. Puteți experimenta perioade de procesare prelungite sau primi mesaje de eroare pe tranzacțiile cu carduri. Ancheta noastră rămâne în curs de desfășurare și vom împărtăși mai multe informații pe măsură ce primim actualizări. Vă rugăm să sfătuiți toate serverele și personalul să utilizeze prelucrarea de fundal cu fiecare comandă. Acest lucru va asigura că toate comenzile sunt prelucrate odată ce suntem din nou on-line. https://toast.help/offline

4. 30 iulie 2026 la 13:26 UTCidentified

   Problema a fost identificată și se pune în aplicare o soluție.

5. 30 iulie 2026 la 13:44 UTCmonitoring

   A fost implementată o soluţie şi monitorizăm rezultatele.

6. 30 iulie 2026 la 13:58 UTCmonitoring

   Continuăm să monitorizăm orice alte probleme.

7. 30 iulie 2026 la 14:08 UTCresolved

   Acest incident a fost rezolvat.

Traducere automată din actualizarea oficială a incidentului.

1. 15 iulie 2026 la 22:50 UTCidentified

   Suntem conştienţi de o întrerupere continuă a UberEats care afectează integrarea UberEats şi serviciile de livrare Toast pentru unii clienţi. Pentru informații suplimentare privind întreruperile serviciilor din partea partenerilor terți, vă rugăm să contactați direct partenerul.

2. 15 iulie 2026 la 22:50 UTCidentified

   Continuăm să lucrăm la o soluție pentru această problemă.

3. 15 iulie 2026 la 23:25 UTCmonitoring

   Continuăm să monitorizăm din partea noastră.

4. 15 iulie 2026 la 23:40 UTCresolved

   Acest incident a fost rezolvat.

Traducere automată din actualizarea oficială a incidentului.

1. 28 iunie 2026 la 22:51 UTCidentified

   We are aware of an ongoing DoorDash outage affecting the DoorDash integration and Toast Delivery Services for some customers. For additional information on service interruptions from Third Party partners, please contact the partner directly.

2. 29 iunie 2026 la 00:29 UTCresolved

   This incident has been resolved.

1. 22 iunie 2026 la 14:13 UTCinvestigating

   We are currently investigating this issue.

2. 22 iunie 2026 la 14:19 UTCinvestigating

   We are continuing to investigate this issue.

3. 22 iunie 2026 la 14:29 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

4. 22 iunie 2026 la 14:51 UTCmonitoring

   We are continuing to monitor for any further issues.

5. 22 iunie 2026 la 17:36 UTCresolved

   This incident has been resolved.

1. 16 iunie 2026 la 14:49 UTCidentified

   We are aware of an ongoing DoorDash outage affecting the DoorDash integration and Toast Delivery Services for some customers. For additional information on service interruptions from Third Party partners, please contact the partner directly.

2. 16 iunie 2026 la 15:39 UTCresolved

   This incident has been resolved.

1. 12 mai 2026 la 20:46 UTCinvestigating

   We are currently investigating this issue.

2. 12 mai 2026 la 21:02 UTCinvestigating

   We are continuing to investigate this issue.

3. 12 mai 2026 la 21:10 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

4. 12 mai 2026 la 21:23 UTCresolved

   This incident has been resolved.

1. 29 aprilie 2026 la 00:07 UTCinvestigating

   We are aware of an issue affecting Toast Online Ordering and Third-Party Ordering and are investigating. Updates will be provided here as they are available.

2. 29 aprilie 2026 la 00:29 UTCidentified

   We have identified the issue and implemented a fix that has restored functionality of Toast Online Ordering and Third-Party Ordering. We are continuing to investigate issues with delayed publishing.

3. 29 aprilie 2026 la 01:36 UTCresolved

   Publishing functionality has returned to normal. This incident has been resolved.

1. 24 aprilie 2026 la 18:21 UTCinvestigating

   We are currently investigating an issue that may result in guests seeing the Payment Details section during Online Ordering checkout failing to load and showing a grey box. We will continue to update more information as it is available.

2. 24 aprilie 2026 la 18:30 UTCidentified

   The issue has been identified and a fix is being implemented.

3. 24 aprilie 2026 la 18:37 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

4. 24 aprilie 2026 la 18:42 UTCresolved

   This incident has been resolved.

1. 22 aprilie 2026 la 18:42 UTCinvestigating

   We are currently investigating an issue with ToastWeb not being able to be reached. We will continue to update as we move further in investigation.

2. 22 aprilie 2026 la 18:57 UTCinvestigating

   Engineering is continuing to investigate this issue. We are seeing users intermittently able to access ToastWeb

3. 22 aprilie 2026 la 19:03 UTCmonitoring

   We are seeing recovery and users able to access ToastWeb. We will continue to monitor

4. 22 aprilie 2026 la 19:31 UTCresolved

   This incident has been resolved.

1. 21 aprilie 2026 la 17:19 UTCmonitoring

   We were alerted of an issue that may have resulted in errors when logging in to some POS devices. Engineering has released a fix for this and we are monitoring for resolution.

2. 21 aprilie 2026 la 17:25 UTCresolved

   This incident has been resolved.

1. 3 aprilie 2026 la 13:18 UTCinvestigating

   We are currently investigating an issue affecting Publishing for both Toast Web and through POS workflows. Updates will be provided as we learn more.

2. 3 aprilie 2026 la 13:35 UTCmonitoring

   We are monitoring a fix for the issue.

3. 3 aprilie 2026 la 13:44 UTCresolved

   This incident has been resolved.

1. 27 martie 2026 la 13:10 UTCinvestigating

   We are currently investigating a service disruption affecting digital ordering. While this is occurring, digital orders may not be able to be placed intermittently.

2. 27 martie 2026 la 13:36 UTCinvestigating

   We have implemented a change and are seeing no signs of issues currently.

3. 27 martie 2026 la 13:39 UTCmonitoring

   We have implemented a change and are seeing no signs of issues currently.

4. 27 martie 2026 la 14:42 UTCmonitoring

   We are continuing to monitor for any further issues.

5. 27 martie 2026 la 15:07 UTCresolved

   This incident has been resolved.

1. 5 martie 2026 la 18:41 UTCinvestigating

   We are currently investigating an issue that may result in Sling pages failing to load or loading slowly for some customers. Refreshing the pages seems to resolve this issue. We are working to resolve this issue as quickly as possibly.

2. 5 martie 2026 la 19:22 UTCresolved

   This incident has been resolved.

1. 22 februarie 2026 la 22:20 UTCinvestigating

   We are currently investigating an issue related to a errors that could affect API Orders and Menu Configuration.

2. 22 februarie 2026 la 23:17 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 22 februarie 2026 la 23:26 UTCresolved

   This incident has been resolved.

1. 19 februarie 2026 la 19:32 UTCinvestigating

   We are currently investigating an issue related to a very small subset of credit card denials relate to a specific debit card provider based out of the New Jersey area.  If you experience this issue we advise that the customer use a different credit card to process payment.

2. 20 februarie 2026 la 04:03 UTCidentified

   The issue has been identified and a fix is being implemented.

3. 20 februarie 2026 la 08:37 UTCresolved

   This incident has been resolved. If you have any further issues please process a secondary card and operations will return to normal for the business day of Friday, 2/20/2026.

1. 18 februarie 2026 la 20:54 UTCinvestigating

   We are currently investigating an issue related to the inability to log into the Toast Backend.

2. 18 februarie 2026 la 21:13 UTCidentified

   The issue has been identified and a fix is being implemented.

3. 18 februarie 2026 la 23:06 UTCinvestigating

   We apologize for the earlier update, but we are still investigating the issue and will provide updates as we learn more.

4. 18 februarie 2026 la 23:21 UTCresolved

   This incident has been resolved. If you continue to experience issues logging into your account via Toast Backend, please call Toast Customer Care (617) 682-0225, or chat with Care, for additional help resolving the issue.

1. 17 februarie 2026 la 13:24 UTCidentified

   We’ve identified the issue affecting deposits for all US based customers and are working on a fix. Thank you for your patience.

2. 17 februarie 2026 la 17:38 UTCmonitoring

   We are seeing signs of deposits processing for US based customers and will continuing to monitor the issue until we can confirm all customer deposits have processed.

3. 17 februarie 2026 la 18:09 UTCresolved

   The issue impacting deposits has been resolved. We expect these funds to be deposited by the end of business today, 2/17/2026, so keep an eye on your bank statement to confirm that your deposit has been made. If you continue to experience issues, please contact Toast Customer Care at (617) 682-0225.