Istoricul incidentelor Ubiquiti

1. 24 iulie 2026 la 11:32 UTCinvestigating

   În prezent investigăm această problemă.

2. 24 iulie 2026 la 11:39 UTCinvestigating

   Continuăm să investigăm această problemă.

3. 24 iulie 2026 la 12:03 UTCidentified

   Problema a fost identificată şi vedem o redresare treptată.

4. 24 iulie 2026 la 12:16 UTCidentified

   Continuăm să lucrăm la o soluție pentru această problemă.

5. 24 iulie 2026 la 12:23 UTCmonitoring

   Recuperarea este în curs de desfășurare și monitorizăm performanța serviciilor.

6. 24 iulie 2026 la 13:48 UTCresolved

   Acest incident a fost rezolvat.

Traducere automată din actualizarea oficială a incidentului.

1. 16 iulie 2026 la 09:05 UTCinvestigating

   Investigăm erori ridicate de 5xx care pot avea impact asupra tuturor serviciilor UI Cloud, inclusiv portaluri web, API-uri, autentificare și aplicații gestionate de cloud. Problema pare să fie legată de un incident AWS CloudFront în curs de desfășurare care afectează clienții care utilizează CloudFront VPC Origins. Monitorizăm în mod activ situația, evaluând impactul pe platforma noastră și colaborând cu AWS în timp ce investighează. Vom furniza actualizări pe măsură ce mai multe informații devin disponibile.

2. 16 iulie 2026 la 11:32 UTCresolved

   Erorile 5xx ridicate care afectează serviciile IU Cloud au fost rezolvate, iar serviciul a revenit la funcționarea normală. Vom împărtăși informații suplimentare dacă sunt necesare acțiuni suplimentare sau acțiuni ulterioare.

Traducere automată din actualizarea oficială a incidentului.

1. 26 februarie 2026 la 17:41 UTCidentified

   The issue has been identified.

2. 26 februarie 2026 la 17:41 UTCidentified

   We are observing intermittent connectivity affecting some EU ISPs, impacting access to unifi.ui.com. We are closely monitoring the situation. Connectivity is expected to return to normal as regional network conditions recover.

3. 26 februarie 2026 la 17:42 UTCidentified

   We are continuing to monitor this issue.

4. 27 februarie 2026 la 02:23 UTCresolved

   This incident has been resolved.

1. 20 octombrie 2025 la 09:51 UTCidentified

   An issue has been identified that may cause degraded performance across several UniFi services, including Teleport, the numbers list, subscription information, and general telephony in UniFi Talk. Our teams are actively investigating and will provide updates on status.ui.com. We apologize for the inconvenience and are working to restore full service as quickly as possible.

2. 20 octombrie 2025 la 12:17 UTCmonitoring

   We’re seeing signs of recovery across the affected services. We will continue to provide periodic updates on status.ui.com

3. 21 octombrie 2025 la 07:14 UTCresolved

   This incident has been resolved.

1. 24 septembrie 2025 la 10:25 UTCidentified

   We are aware of a degraded performance for some customers and are investigating with the highest priority.

2. 24 septembrie 2025 la 12:37 UTCmonitoring

   We are continuing to monitor for any further issues

3. 24 septembrie 2025 la 13:56 UTCresolved

   This incident has been resolved.

1. 6 martie 2025 la 17:15 UTCinvestigating

   An issue has been identified where users may be unable to make and/or receive calls to/from their UniFi Talk numbers. Our teams are investigating the issue and will provide periodic updates on status.ui.com. We apologize for any inconvenience and are working to restore service as quickly as possible.

2. 6 martie 2025 la 17:17 UTCinvestigating

   In some cases, disabling the Advanced Call Routing option and restarting the Talk application may help users.

3. 6 martie 2025 la 17:43 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

4. 6 martie 2025 la 20:16 UTCresolved

   This incident has been resolved.

1. 10 decembrie 2024 la 10:26 UTCidentified

   A small number of UISP Cloud Hosting instances are offline and unable to start. The issue has been identified and a fix is being implemented.

2. 10 decembrie 2024 la 19:05 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 10 decembrie 2024 la 22:54 UTCresolved

   This incident has been resolved.

1. 1 noiembrie 2024 la 09:54 UTCidentified

   UISP Console users may experience issues with remote connection. The root cause has been identified and we are working on a fix.

2. 2 noiembrie 2024 la 09:33 UTCinvestigating

   A small percentage of UISP consoles still experience issues with remote connection.

3. 2 noiembrie 2024 la 10:04 UTCidentified

   An issue has been identified and we are implementing a fix.

4. 2 noiembrie 2024 la 10:38 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

5. 2 noiembrie 2024 la 11:22 UTCmonitoring

   We are continuing to monitor for any further issues.

6. 3 noiembrie 2024 la 12:15 UTCresolved

   This incident has been resolved.

1. 20 septembrie 2024 la 11:21 UTCidentified

   An issue has been identified where users may be unable to access their number lists and subscription data within UniFi Talk. Our teams are investigating the issue and will provide periodic updates on status.ui.com. We apologize for any inconvenience and are working to restore service as quickly as possible.

2. 20 septembrie 2024 la 12:32 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 20 septembrie 2024 la 12:59 UTCresolved

   This incident has been resolved.

1. 29 august 2024 la 09:28 UTCinvestigating

   An issue has been identified, and some users may be unable to log in to account.ui.com. Our teams are investigating the issue and will provide periodic updates on status.ui.com. We apologize for any inconvenience and are working to restore service as quickly as possible.

2. 29 august 2024 la 10:32 UTCresolved

   This incident has been resolved.

1. 16 aprilie 2024 la 00:48 UTCinvestigating

   We are aware that some users are unable to access their UniFi Console through unifi.ui.com. Our team is prioritizing a fix to be applied as soon as possible.

2. 16 aprilie 2024 la 02:50 UTCresolved

   This incident has been resolved.

1. 16 februarie 2024 la 08:59 UTCinvestigating

   We are aware that some users are unable to access their UniFi Console through unifi.ui.com. Our team is prioritizing a fix to be applied as soon as possible.

2. 16 februarie 2024 la 11:15 UTCmonitoring

   We are continuing to monitor for any further issues

3. 16 februarie 2024 la 12:05 UTCresolved

   This incident has been resolved.

1. 31 ianuarie 2024 la 20:40 UTCinvestigating

   We are aware that some users are unable to access their UniFi Console through unifi.ui.com. Our team is prioritizing a fix to be applied as soon as possible.

2. 31 ianuarie 2024 la 21:30 UTCresolved

   This incident has been resolved.

1. 26 ianuarie 2024 la 08:46 UTCinvestigating

   UniFi Network application on a small number of Official UniFi Hosting instances is currently inaccessible.

2. 26 ianuarie 2024 la 09:01 UTCidentified

   The issue has been identified and a fix is being implemented.

3. 26 ianuarie 2024 la 09:49 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

4. 26 ianuarie 2024 la 11:28 UTCresolved

   This incident has been resolved.

1. 20 decembrie 2023 la 13:09 UTCinvestigating

   We are aware of a degraded performance and are investigating with the highest priority.

2. 20 decembrie 2023 la 14:10 UTCresolved

   This incident has been resolved.

1. 18 septembrie 2023 la 21:15 UTCinvestigating

   We are continuing to investigate and will provide an update as soon as possible.

2. 19 septembrie 2023 la 06:38 UTCinvestigating

   We are continuing to investigate this issue.

3. 19 septembrie 2023 la 06:40 UTCresolved

   This incident has been resolved.

1. 18 septembrie 2023 la 18:56 UTCinvestigating

   We are currently investigating and will provide an update as soon as possible.

2. 18 septembrie 2023 la 20:23 UTCinvestigating

   We are continuing to investigate this issue.

3. 18 septembrie 2023 la 20:24 UTCresolved

   This incident has been resolved.

1. 24 aprilie 2023 la 20:32 UTCinvestigating

   We are aware of an outage and are investigating with the highest priority. We appreciate your patience and hope to get systems online as soon as possible.

2. 24 aprilie 2023 la 21:11 UTCmonitoring

   Our services are once again operational and we are continuing to monitor for any lingering effects.

3. 24 aprilie 2023 la 21:16 UTCresolved

   This incident has been resolved.

1. 20 aprilie 2023 la 17:21 UTCinvestigating

   An issue has been identified where some users may be unable to connect remotely to their devices or use AmpliFi Teleport service. Our teams are investigating the issue and will provide periodic updates on status.ui.com. We apologize for any inconvenience and are working to restore service as quickly as possible.

2. 20 aprilie 2023 la 17:23 UTCinvestigating

   We are continuing to investigate this issue.

3. 20 aprilie 2023 la 18:13 UTCidentified

   The issue has been identified and a fix is being implemented.

4. 20 aprilie 2023 la 18:31 UTCresolved

   This incident has been resolved.

1. 1 februarie 2023 la 06:28 UTCinvestigating

   An issue has been identified where some users may be unable to connect to their consoles via Teleport VPN. Our teams are investigating the issue and will provide periodic updates on status.ui.com. We apologize for any inconvenience and are working to restore service as quickly as possible.

2. 1 februarie 2023 la 15:16 UTCresolved

   An issue has been fixed where some users could not connect to their consoles via Teleport VPN. Please make sure to update your WifiMan mobile applications to the latest versions (iOS 0.21.2 or newer / Android 1.17.5 or newer).