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    Istoricul incidentelor Unbounce

    54 incidente Unbounce înregistrate începând din aprilie 2023, cu actualizări oficiale, componente afectate, durată și informații despre rezolvare.

    Înapoi la starea actuală

    Funcţiile de facturare sunt restabilite - acum monitorizare

    A început 19 octombrie 2026 la 23:31 UTC · În desfășurare

    IssuesIncident minor
    Componente afectate
    Web Application (app.unbounce.com)
    1. 19 octombrie 2026 la 23:31 UTCidentified

      Factura funcţionează temporar. Acest lucru afectează acțiuni precum: - Upgrade - Degradare - Anulări - Inscrieri Echipa noastră de dezvoltare lucrează activ la rezolvarea acestei probleme. Vom actualiza acest spațiu atunci când mai multe informații sunt disponibile.

    2. 20 octombrie 2026 la 14:28 UTCmonitoring

      Funcţiile de facturare au fost restaurate.

    Traducere automată din actualizarea oficială a incidentului.

    Întârziere în conduce livrate la mailchimp

    A început 28 septembrie 2026 la 16:08 UTC · 1h 32m

    IssuesIncident minor
    Componente afectate
    Third-Party Integrations
    1. 28 septembrie 2026 la 16:08 UTCinvestigating

      Unbounce se confruntă în prezent cu o întârziere în livrarea duce la Mailchimp. Datele de plumb vor fi încă livrate și este încă în curs de colectare de Unbounce. Plumbul poate fi vizualizat în secțiunea piste de vizualizare a ecranului de prezentare a paginii și poate fi exportat ca un fișier csv. În prezent, investigăm această problemă și încercăm să o rezolvăm cât mai curând posibil. Abonați-vă la această pagină de stare pentru a primi notificări la actualizări, deoarece acestea sunt puse la dispoziție.

    2. 28 septembrie 2026 la 16:12 UTCidentified

      Problema a fost identificată și se pune în aplicare o soluție.

    3. 28 septembrie 2026 la 17:12 UTCmonitoring

      A fost implementată o soluţie şi monitorizăm rezultatele.

    4. 28 septembrie 2026 la 17:39 UTCresolved

      Incidentul a fost rezolvat. Conductele sunt capabile să fie livrate la Mailchimp ca de obicei din nou. Toate pistele afectate au fost trimise la Mailchimp acum.

    Traducere automată din actualizarea oficială a incidentului.

    Elevated Page Server Errors (Asia Pacific Region)

    A început 14 august 2026 la 15:28 UTC · 2h 15m

    OutageIncident major
    Componente afectate
    Page Servers
    1. 14 august 2026 la 15:28 UTCinvestigating

      We're investigating elevated errors on our page servers, currently isolated to the Asia Pacific (APAC) region. Visitors from that region attempting to view live Unbounce pages may see a gateway error instead of the page loading. No other regions are currently affected.

    2. 14 august 2026 la 16:07 UTCmonitoring

      A fix has been implemented and we are now monitoring for recovery of Page Server in the Asia Pacific region.

    3. 14 august 2026 la 16:52 UTCmonitoring

      Health checks have returned to 100% as of 9:17 AM PST. Visitors from Asia Pacific region should be able to view live Unbounce pages without any errors now. Our engineering team is continuing to monitor traffic to ensure error rates stabilize completely.

    4. 14 august 2026 la 17:42 UTCresolved

      This incident has been resolved.

    Unele link-uri de navigare lipsesc în prezent în app.unbonce.com

    A început 22 iulie 2026 la 18:06 UTC · 22m

    IssuesIncident minor
    Componente afectate
    Web Application (app.unbounce.com)
    1. 22 iulie 2026 la 18:06 UTCinvestigating

      Investigăm în prezent o problemă cu link-uri de navigație lipsă în aplicația.unbunce.com. În meniul din stânga, aceste linkuri lipsesc în prezent: - Popups & Sticky Bars - Integrari - Utilizatori - Script Manager - Laboratoare Echipa noastră de dezvoltare lucrează activ la rezolvarea acestei probleme. Vom actualiza acest spațiu atunci când mai multe informații sunt disponibile.

    2. 22 iulie 2026 la 18:20 UTCmonitoring

      A fost implementat un fix şi monitorizăm rezultatele. Toate legăturile de navigaţie sunt disponibile din nou.

    3. 22 iulie 2026 la 18:28 UTCresolved

      Acest incident a fost rezolvat. Toate legăturile de navigaţie din meniul din stânga sunt acum disponibile.

    Traducere automată din actualizarea oficială a incidentului.

    Service Disruption Affecting Some Integrations

    A început 25 mai 2026 la 14:33 UTC · 1d 9h

    OutageIncident major
    Componente afectate
    Third-Party Integrations
    1. 25 mai 2026 la 14:33 UTCinvestigating

      We are currently investigating an issue impacting some integrations. Affected users may experience delayed or failed delivery of integration events and notifications.

    2. 25 mai 2026 la 15:00 UTCidentified

      The issue has been identified, and our engineering team is actively working on a fix.

    3. 25 mai 2026 la 17:36 UTCmonitoring

      Our engineering team has implemented a fix, and lead delivery to integrations is now processing again. The system is currently working through a backlog of delayed integration events, and we expect catch-up processing to continue for several hours. During this time, newly submitted leads and integration deliveries may still experience delays while the backlog is being processed. We will continue to share updates as progress is made.

    4. 25 mai 2026 la 22:02 UTCmonitoring

      The backlog of delayed integration events has now been processed, and new events should be processed normally again in real time. Next, our Engineering team will work on backfilling any events impacted by the outage and syncing integration errors to the UI.

    5. 26 mai 2026 la 19:59 UTCmonitoring

      The integration events affected by the incident have all been backfilled. As a next step, our engineers will work towards syncing integration errors to the UI. Thank you for your patience so far, and don't hesitate to reach out to our Support Team if you have any questions. We'll continue to share updates as progress is made.

    6. 27 mai 2026 la 00:18 UTCresolved

      This incident has been resolved. We've backfilled the events impacted by the outage and have completed syncing integration errors to the UI.

    Unable to Connect Custom Domains

    A început 4 martie 2026 la 18:33 UTC · 5h 59m

    OutageIncident major
    Componente afectate
    Third Party Providers
    1. 4 martie 2026 la 18:33 UTCinvestigating

      We are currently investigating issues with custom domain registration functionality due to a Cloudflare outage.

    2. 4 martie 2026 la 23:24 UTCmonitoring

      A fix has been implemented, and we are actively monitoring to ensure continued stability. Custom domain registration is now operating as expected.

    3. 5 martie 2026 la 00:32 UTCresolved

      This incident has been resolved. Custom domain registration is now operating as expected. Please feel free to reach out to our Support Team if you have any questions.

    Issues with In-App Cancellation Requests

    A început 20 februarie 2026 la 16:11 UTC · 27m

    IssuesIncident minor
    Componente afectate
    Web Application (app.unbounce.com)
    1. 20 februarie 2026 la 16:11 UTCinvestigating

      We are currently investigating our in-app cancellation requests being blocked by an external form error. Please contact our support team at https://unbounce.com/contact-us/support/ to have cancellations manually processed.

    2. 20 februarie 2026 la 16:38 UTCresolved

      In-App Cancellations are fully functional.

    Click Conversions Not Being Captured

    A început 13 februarie 2026 la 22:40 UTC · 54m

    OutageIncident major
    1. 13 februarie 2026 la 22:40 UTCmonitoring

      Earlier today, Unbounce experienced an issue where link click conversions were not being captured as expected between 9:02 AM and 2:19 PM PST. Our team has identified the root cause and implemented a fix. Conversion tracking for link clicks is now functioning normally, and we are actively monitoring to ensure continued stability. Conversions that occurred during the impacted window may not have been recorded. We are currently investigating whether these conversions can be recovered retroactively and will provide further updates as soon as more information is available. We apologize for the disruption and appreciate your patience. Subscribe to this status page to receive notifications on updates as they are made available.

    2. 13 februarie 2026 la 23:34 UTCresolved

      This incident has been resolved. Conversion tracking on link clicks are now functioning normally. We are currently working on restoring the clicks conversions that may have been affected during the incident window. We will provide further communication if any additional action is required. Thank you for your patience while we worked through this issue.

    Some Leads mistakenly filtered as spam on non-secured (http) landing pages

    A început 15 ianuarie 2026 la 20:22 UTC · 20d 3h

    IssuesIncident minor
    Componente afectate
    Web Application (app.unbounce.com)
    1. 15 ianuarie 2026 la 20:22 UTCidentified

      Due to an issue with a 3rd party provider, we are seeing some leads mistakenly marked as spam when a form is filled out on a non-secured (http) landing page. No data is lost and once our 3rd party provider has resolved the issue on their end, we will be able to recover any leads erroneously marked as spam and we will reach out to affected customers on an individual basis. Thank you for your patience. We'll update here once this issue has been resolved. We always recommend enabling and forcing SSL/https to secure any landing page (more on that here: https://documentation.unbounce.com/hc/en-us/articles/204756634-How-Do-I-Secure-my-Landing-Page-Domain-with-SSL)

    2. 19 ianuarie 2026 la 21:24 UTCmonitoring

      Our 3rd party provider has resolved the issue on their end and leads are being categorized as expected.

    3. 5 februarie 2026 la 00:07 UTCresolved

      Any leads erroneously marked as spam have been restored to the Unbounce App for the affected accounts as of January 23rd. Thank you for your patience while we resolved this issue and restored the missing data.

    Live ubpages.com Pages Not Loading

    A început 15 decembrie 2025 la 05:36 UTC · 2h 9m

    OutageIncident major
    Componente afectate
    Page Servers
    1. 15 decembrie 2025 la 05:36 UTCidentified

      Unbounce is currently experiencing an outage on ubpages.com. Visitors can be met with an error when trying to load a live page published to a ubpages.com domain. Other domains are unaffected. If you're using an ubpages.com domain for a campaign then we would recommend pausing the campaign until the issue is resolved. We have identified the issue and are currently working towards resolution.

    2. 15 decembrie 2025 la 06:00 UTCmonitoring

      The resolution has been implemented and are seeing recovery. We will continue to monitor as the recovery propagates across the network.

    3. 15 decembrie 2025 la 07:45 UTCresolved

      The issue should now be resolved as we see traffic volumes have now returned to normal.

    Live Pages Not Loading

    A început 5 decembrie 2025 la 08:47 UTC · 25m

    OutageIncident major
    1. 8 decembrie 2025 la 19:00 UTCresolved

      On December 5, 2025, between 08:47 and 09:12 UTC, Cloudflare experienced an outage that affected all Unbounce pages. During this period, all live pages were unavailable, and no data was collected. The Unbounce app (unbounce.com) was also inaccessible. Once Cloudflare resolved the issue, all pages were live again and data collection resumed as normal. If you have any questions or concerns regarding this incident, please contact our Support Team.

    Leads Delayed Due to 3rd Party Incident

    A început 17 noiembrie 2025 la 13:00 UTC · 0m

    OutageIncident major
    1. 19 noiembrie 2025 la 20:06 UTCresolved

      Due to an incident that one of our 3rd party partners experienced, some legitimate leads received on November 17th, 2025 between approximately 5am PT - 6:40am PT were incorrectly marked as spam. We will be resubmitting those leads today (November 19th, 2025) and that work should be complete by end of day.

    E-mail notification integration not working

    A început 10 noiembrie 2025 la 14:35 UTC · 10h 52m

    IssuesIncident minor
    Componente afectate
    Third-Party Integrations
    1. 10 noiembrie 2025 la 14:35 UTCinvestigating

      Unbounce is currently experiencing an issue where the e-mail notification integration doesn't send over the notification e-mail. We are currently investigating this issue and are working to get it resolved as soon as possible. Subscribe to this status page to receive notifications on updates as they are made available.

    2. 10 noiembrie 2025 la 15:38 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 10 noiembrie 2025 la 19:36 UTCidentified

      We are continuing to work on a fix for this issue.

    4. 10 noiembrie 2025 la 21:16 UTCmonitoring

      Email notifications are now sending as expected and we are working to resend notifications that were missed during the outage.

    5. 11 noiembrie 2025 la 01:27 UTCresolved

      Email Notifications are fully restored and we expect any delayed notifications from the outage period to re-send by the end of day Wednesday (PT). Thank you for your patience while we investigated and resolved this issue. If you continue to see issues with notification delivery, please contact Support via the question mark (?) icon near the top right of the Unbounce app.

    Page Publishing Issues

    A început 29 octombrie 2025 la 15:08 UTC · 32m

    OutageIncident major
    Componente afectate
    Web Application (app.unbounce.com)
    1. 29 octombrie 2025 la 15:08 UTCinvestigating

      We’re currently investigating an issue preventing pages from being published in Unbounce. Users may see the “We’re publishing your page” message indefinitely, and the publishing process does not complete. Our team is actively working to identify the cause and restore full publishing functionality as soon as possible. We’ll provide updates here as they become available.

    2. 29 octombrie 2025 la 15:22 UTCmonitoring

      Publishing pages is operational again, and we are monitoring to ensure everything remains stable.

    3. 29 octombrie 2025 la 15:40 UTCresolved

      Publishing functionality is fully restored. All pages that were previously stuck in publishing have now been published. No further action is required from users.

    Ubpages.com domain issues

    A început 27 octombrie 2025 la 13:51 UTC · 2h 35m

    OutageIncident major
    Componente afectate
    Page Servers
    1. 27 octombrie 2025 la 13:51 UTCinvestigating

      The ubpages.com domain is currently experiencing intermittent issues. Visitors can be met with an error when trying to load a live page published to a ubpages.com domain. Other domains are unaffected. If you're using an ubpages.com domain for a campaign then we would recommend pausing the campaign until the issue is resolved. We are currently investigating this issue and are working to get it resolved as soon as possible. Subscribe to this status page to receive notifications on updates as they are made available.

    2. 27 octombrie 2025 la 16:07 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 27 octombrie 2025 la 16:22 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 27 octombrie 2025 la 16:25 UTCresolved

      This incident has been resolved.

    App.unbounce.com Currently Not Available

    A început 20 octombrie 2025 la 11:34 UTC · 11h 53m

    OutageIncident major
    Componente afectate
    Web Application (app.unbounce.com)
    1. 20 octombrie 2025 la 11:34 UTCidentified

      Due to an outage with our provider AWS (Amazon Web Services) the Unbounce app has been down for the past 2-3hours. Our systems are coming back to life and most of Unbounce is functional now. Publishing pages still isn't possible for the time being. We'll update this space once we have more updates.

    2. 20 octombrie 2025 la 11:57 UTCmonitoring

      Publishing pages is possible now again.

    3. 20 octombrie 2025 la 15:08 UTCmonitoring

      Due to the AWS outage it's currently not possible to publish/unpublish global scripts via the Script Manager. Smart Traffic also doesn't function sporadically, causing the default variant to be served.

    4. 20 octombrie 2025 la 16:21 UTCmonitoring

      Smart Traffic functions as normal again. Currently, global scripts still aren't able to published via the Script Manager.

    5. 20 octombrie 2025 la 18:03 UTCmonitoring

      Page publishing is failing again due the the AWS outage. This issue should be resolved after AWS has resolved the outage. We'll be back with an update when that happens.

    6. 20 octombrie 2025 la 20:55 UTCmonitoring

      Publishing pages and Global Scripts via the Script Manager should be functional again, but some sporadic errors may come up until the AWS outage is fully resolved. Also, a small number of leads that were submitted between 1am and 3am PT haven't been processed. They won't appear in the Unbounce app and won't be sent to integrations. We will begin processing these leads until we're sure that the AWS services can handle them reliably.

    7. 20 octombrie 2025 la 23:28 UTCresolved

      This incident has been resolved. The AWS issue was closed and all Unbounce features are now operating as normal. Please note that a small number of leads that were submitted between 1am and 3am PT haven't been processed. They won't appear in the Unbounce app and won't be sent to integrations, but they haven't been lost. We will begin processing these leads tomorrow when circumstances have settled.

    App.unbounce.com pages list sporadically not loading

    A început 3 septembrie 2025 la 16:42 UTC · 3h 27m

    IssuesIncident minor
    Componente afectate
    Web Application (app.unbounce.com)
    1. 3 septembrie 2025 la 16:42 UTCinvestigating

      When visiting app.unbounce.com customers may experience intermittent issues with the page list not loading (showing up as blank). It's good to note that refreshing app.unbounce.com usually makes the page list show up again. Our developers are investigating and this space will be updated once we have more information.

    2. 3 septembrie 2025 la 17:32 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 3 septembrie 2025 la 20:09 UTCresolved

      This incident is now resolved. A fix was implemented and the intermittent issues have stopped. Please don't hesitate to reach out to our support team if you have any questions.

    Newly Added Domains Stuck in "Configuring" State

    A început 21 iulie 2025 la 23:29 UTC · 12h 22m

    OutageIncident major
    Componente afectate
    SSL Certificate Provisioning
    1. 21 iulie 2025 la 23:29 UTCinvestigating

      Unbounce is currently experiencing an issue with configuring custom domains that have just been added. All existing domains are unaffected. We are currently investigating this issue and are working to get it resolved as soon as possible. Subscribe to this status page to receive notifications on updates as they are made available.

    2. 22 iulie 2025 la 00:04 UTCmonitoring

      We have identified that the issue is caused by Let's Encrypt – the 3rd party SSL certificate provider we use. They are currently experiencing an outage that affects how our domains get new SSL certificates. For more information on the outage, check out their status page: https://letsencrypt.status.io/. We are monitoring the status of the Let's Encrypt outage and we'll be back with more updates at a later time.

    3. 22 iulie 2025 la 04:25 UTCmonitoring

      We have seen recovery of Let's Encrypt – the 3rd party SSL certificate provider we use. All impacted domains have recovered. New custom domains may remain in a configuring state for longer than normal, as the 3rd party system recovers from the resulting high traffic volumes.

    4. 22 iulie 2025 la 11:51 UTCresolved

      This incident has been resolved.

    App.unbounce.com Currently Not Available

    A început 8 iulie 2025 la 23:07 UTC · 28m

    OutageIncident critic
    Componente afectate
    Web Application (app.unbounce.com)
    1. 8 iulie 2025 la 23:07 UTCmonitoring

      We are currently investigating an issue with app.unbounce.com where visitors may see an error message when trying to access the app. Live landing pages are not affected. Our development team is actively working on resolving this issue. We will update this space when more information is available.

    2. 8 iulie 2025 la 23:11 UTCmonitoring

      The app is operational again and we're continuing to monitor the status.

    3. 8 iulie 2025 la 23:35 UTCresolved

      This incident is now resolved. The app is now loading and operating as normal.

    Delay in Leads Delivered to Mailchimp

    A început 8 iulie 2025 la 18:07 UTC · 4h 24m

    IssuesIncident minor
    Componente afectate
    Third-Party Integrations
    1. 8 iulie 2025 la 18:07 UTCidentified

      Unbounce is currently experiencing a delay in delivering leads to Mailchimp. Lead data will still be delivered and is still being collected by Unbounce. Leads can be viewed in the view leads section of the page overview screen and can be exported as a csv file. We are currently investigating this issue and are working to get it resolved as soon as possible. Subscribe to this status page to receive notifications on updates as they are made available.

    2. 8 iulie 2025 la 22:32 UTCresolved

      This issue has now been resolved. Any leads that came in during the incident have been processed and should now be visible in Mailchimp and any new leads pushed via the Mailchimp integration are being processed as per normal. Thank you for your patience while we addressed this issue.