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    Istoricul incidentelor Vergesense

    51 incidente Vergesense înregistrate începând din octombrie 2022, cu actualizări oficiale, componente afectate, durată și informații despre rezolvare.

    Înapoi la starea actuală

    Rate de eroare ridicate ale platformei

    A început 4 august 2026 la 18:23 UTC · 6m

    OutageIncident major
    Componente afectate
    APIAWS
    1. 4 august 2026 la 18:23 UTCinvestigating

      We are currently investigating this issue.

    2. 4 august 2026 la 18:25 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 4 august 2026 la 18:28 UTCresolved

      This incident has been resolved.

    Traducere automată din actualizarea oficială a incidentului.

    Login/Logout intermitency

    A început 26 iunie 2026 la 07:05 UTC · 21m

    IssuesIncident minor
    Componente afectate
    AWSAzure
    1. 26 iunie 2026 la 07:05 UTCinvestigating

      We are currently investigating this issue.

    2. 26 iunie 2026 la 07:26 UTCresolved

      This incident has been resolved.

    Errors loading Space Planning plans

    A început 24 iunie 2026 la 19:06 UTC · 9m

    Pending
    1. 24 iunie 2026 la 19:06 UTCinvestigating

      We're investigating error when opening our Planning pages. Affected users may see a "Failed to load capacity pools" message, and plans may not load as expected.

    2. 24 iunie 2026 la 19:15 UTCresolved

      The issue causing errors when loading Space Planning plans has been resolved. Plans are now loading normally.

    Platform inaccessible

    A început 17 aprilie 2026 la 15:03 UTC · 3h 28m

    OutageIncident critic
    Componente afectate
    AWS
    1. 17 aprilie 2026 la 15:03 UTCinvestigating

      We're experiencing an outage on our dashboard.

    2. 17 aprilie 2026 la 15:15 UTCmonitoring

      Platform is back up but we still see some degraded performance

    3. 17 aprilie 2026 la 16:12 UTCmonitoring

      We are continuing to monitor for any further issues.

    4. 17 aprilie 2026 la 18:32 UTCresolved

      This incident has been resolved.

    Workplace Assistant Not Available

    A început 24 martie 2026 la 22:19 UTC · 2d 4h

    Pending
    Componente afectate
    AWSAzure
    1. 24 martie 2026 la 22:19 UTCidentified

      The Workplace Assistant feature is currently offline due to an issue with a third-party API. A resolution is actively being developed.

    2. 26 martie 2026 la 22:42 UTCidentified

      We have deployed a remediation to our platform, but unfortunately, due to a current degradation incident ongoing at our third-party API provider, the Workplace Assistant is still unavailable. We are monitoring the situation and will provide any relevant updates as we are able.

    3. 27 martie 2026 la 01:40 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 27 martie 2026 la 01:40 UTCmonitoring

      We are continuing to monitor for any further issues.

    5. 27 martie 2026 la 02:44 UTCresolved

      This incident has been resolved.

    Some services unavailable due to Snowflake Data Cloud outage

    A început 21 martie 2026 la 06:20 UTC · 7h 37m

    OutageIncident major
    Componente afectate
    Internal ToolsAPIAWSAzure
    1. 21 martie 2026 la 06:20 UTCinvestigating

      Due to an incident affecting our data warehouse vendor Snowflake (https://status.snowflake.com/incidents/p3x136d3mcsp), some features of our API and web application, including but not limited to the Entryway details screen and the buildings history endpoint, are unavailable.

    2. 21 martie 2026 la 06:21 UTCmonitoring

      Due to an incident affecting our data warehouse vendor Snowflake (https://status.snowflake.com/incidents/p3x136d3mcsp), some features of our API and web application, including but not limited to the Entryway details screen and the buildings history endpoint, are unavailable.

    3. 21 martie 2026 la 13:57 UTCresolved

      This incident has been resolved.

    Metrics Processing Outage

    A început 21 ianuarie 2026 la 19:53 UTC · 3h 48m

    IssuesIncident minor
    Componente afectate
    APIAWS
    1. 21 ianuarie 2026 la 19:53 UTCinvestigating

      We are experiencing issues with our metrics processing service. Metrics for recent hours maybe delayed.

    2. 21 ianuarie 2026 la 20:34 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 21 ianuarie 2026 la 23:41 UTCresolved

      This incident has been resolved.

    Elevated Platform Error Rates

    A început 18 noiembrie 2025 la 12:06 UTC · 12h 20m

    OutageIncident major
    Componente afectate
    Internal ToolsAPIAWSAzure
    1. 18 noiembrie 2025 la 12:06 UTCinvestigating

      We are currently investigating elevated platform error rates.

    2. 18 noiembrie 2025 la 12:15 UTCinvestigating

      We are continuing to investigate this issue.

    3. 18 noiembrie 2025 la 12:40 UTCidentified

      We have identified a service outage as the source of the elevated platform error rates.

    4. 18 noiembrie 2025 la 13:19 UTCidentified

      We continue to monitor the service outage progress and are evaluating alternative mitigation options that we have available.

    5. 18 noiembrie 2025 la 14:15 UTCidentified

      We are continuing to evaluate mitigation options.

    6. 18 noiembrie 2025 la 14:45 UTCmonitoring

      The service outage has been fixed, so the incident should be resolved. We're continuing to monitor to ensure our services are back to normal.

    7. 18 noiembrie 2025 la 16:37 UTCmonitoring

      Service may have intermittent errors still, but should be moving towards full recovery.

    8. 18 noiembrie 2025 la 17:50 UTCmonitoring

      There should no longer be any degraded performance in our services. We're continuing monitoring to ensure everything has recovered.

    9. 19 noiembrie 2025 la 00:26 UTCresolved

      This incident has been resolved.

    Platform instability

    A început 3 noiembrie 2025 la 16:00 UTC · 1h 31m

    IssuesIncident minor
    Componente afectate
    APIAWS
    1. 3 noiembrie 2025 la 16:00 UTCinvestigating

      We are currently investigating platform instability.

    2. 3 noiembrie 2025 la 17:19 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 3 noiembrie 2025 la 17:20 UTCmonitoring

      We are continuing to monitor for any further issues.

    4. 3 noiembrie 2025 la 17:30 UTCresolved

      This incident has been resolved.

    Platform instability

    A început 29 octombrie 2025 la 16:40 UTC · 2h 23m

    IssuesIncident minor
    Componente afectate
    AWS
    1. 29 octombrie 2025 la 16:40 UTCinvestigating

      We are currently investigating some signs of instability in the platform

    2. 29 octombrie 2025 la 16:52 UTCinvestigating

      There may be some delay to metrics and calendar event actions while this incident is being resolved.

    3. 29 octombrie 2025 la 19:02 UTCresolved

      This incident has been resolved.

    Some users are having issues accessing Embedded Reports

    A început 25 septembrie 2025 la 18:18 UTC · 27m

    Pending
    1. 25 septembrie 2025 la 18:18 UTCinvestigating

      We are currently investigating this issue.

    2. 25 septembrie 2025 la 18:27 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 25 septembrie 2025 la 18:46 UTCresolved

      This incident has been resolved.

    Embedded dashboards not loading for some users

    A început 27 august 2025 la 16:42 UTC · 18m

    Pending
    1. 27 august 2025 la 16:42 UTCinvestigating

      We are currently investigating this issue.

    2. 27 august 2025 la 16:55 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 27 august 2025 la 17:00 UTCresolved

      This incident has been resolved.

    Reports dashboards degraded performance

    A început 20 august 2025 la 17:39 UTC · 1d 18h

    Pending
    1. 20 august 2025 la 17:39 UTCinvestigating

      Some Reports dashboards may be not load at all or may load without data. We are investigating the issue.

    2. 20 august 2025 la 20:40 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 21 august 2025 la 17:04 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 22 august 2025 la 12:19 UTCresolved

      This incident has been resolved.

    Delay in Metrics Processing

    A început 15 iulie 2025 la 18:17 UTC · 1h 15m

    IssuesIncident minor
    Componente afectate
    AWS
    1. 15 iulie 2025 la 18:17 UTCinvestigating

      We are currently investigating a delay in our hourly metrics processing.

    2. 15 iulie 2025 la 19:18 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 15 iulie 2025 la 19:33 UTCresolved

      This incident has been resolved.

    Investigating Azure Outage

    A început 4 aprilie 2025 la 14:40 UTC · 44m

    OutageIncident critic
    Componente afectate
    Azure
    1. 4 aprilie 2025 la 14:40 UTCidentified

      The issue has been identified and a fix is being implemented.

    2. 4 aprilie 2025 la 15:24 UTCresolved

      This incident has been resolved.

    Azure Web Platform Outage

    A început 24 februarie 2025 la 18:27 UTC · 44m

    OutageIncident critic
    Componente afectate
    Azure
    1. 24 februarie 2025 la 18:27 UTCinvestigating

      Our Azure portal was experiencing service degradation and for a period of time was unable to be reached. We are actively investigating and attempting to resolve the issue.

    2. 24 februarie 2025 la 19:10 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 24 februarie 2025 la 19:10 UTCresolved

      This incident has been resolved.

    Embedded Dashboard Outage

    A început 5 februarie 2025 la 19:05 UTC · 51m

    Pending
    1. 5 februarie 2025 la 19:05 UTCinvestigating

      Some users may not be able to load embedded dashboards. We are currently investigating the issue.

    2. 5 februarie 2025 la 19:38 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 5 februarie 2025 la 19:57 UTCresolved

      This incident has been resolved.

    Embedded Dashboard Outage

    A început 30 ianuarie 2025 la 14:59 UTC · 57m

    Pending
    1. 30 ianuarie 2025 la 14:59 UTCinvestigating

      Users may experience dashboards not loading. We are currently investigating this issue.

    2. 30 ianuarie 2025 la 15:48 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 30 ianuarie 2025 la 15:56 UTCresolved

      This incident has been resolved.

    Reports dashboards unexpected downtime

    A început 12 noiembrie 2024 la 17:21 UTC · 2h 47m

    Pending
    1. 12 noiembrie 2024 la 17:21 UTCinvestigating

      We are currently investigating the issue.

    2. 12 noiembrie 2024 la 18:12 UTCmonitoring

      Some users may have briefly been unable to access Reports dashboards. A fix has been implemented and we are monitoring the results.

    3. 12 noiembrie 2024 la 20:08 UTCresolved

      This incident has been resolved.

    Delay in Azure Metrics Processing

    A început 9 septembrie 2024 la 17:28 UTC · 1d 18h

    IssuesIncident minor
    Componente afectate
    Azure
    1. 9 septembrie 2024 la 17:28 UTCidentified

      Within our Azure environment we are investigating delays in metrics processing for some buildings. Our AWS environment is operating normally.

    2. 11 septembrie 2024 la 12:07 UTCresolved

      This incident has been resolved.