Istoricul incidentelor Wasabi

1. 1 septembrie 2026 la 08:31 UTCinvestigating

   Investigăm în prezent o problemă cu WACM care raportează o utilizare de stocare de 0% pentru subconturi în loc de valoarea reală

2. 1 septembrie 2026 la 10:36 UTCresolved

   A fost rezolvată problema care afectează datele de utilizare a stocării WACM. Sincronizarea datelor a fost finalizată și WACM ar trebui să prezinte acum valorile corecte. Vă rugăm să contactați [email protected] dacă continuați să vedeți orice problemă legată de acest incident.

Traducere automată din actualizarea oficială a incidentului.

1. 25 august 2026 la 23:46 UTCinvestigating

   Investigăm în prezent probleme care au loc în regiunea SUA-EAST-1 care afectează unele dintre apelurile PUT (Upload) api.

2. 26 august 2026 la 01:09 UTCmonitoring

   Echipa noastră a identificat problema şi a reparat-o. În acest moment totul a revenit la normal și vom continua să monitorizăm înainte de a marca acest eveniment ca fiind rezolvat.

3. 26 august 2026 la 02:37 UTCresolved

   Problema a fost rezolvată. Mai devreme astăzi, unii clienți din regiunea noastră SUA-EAST-1 ar fi putut experimenta latență ridicată sau erori de stocare Aplicați cereri din cauza unei probleme de infrastructură internă pe platforma noastră. Echipa noastră a identificat cauza şi a aplicat o doză. Serviciul a fost restaurat complet. Ne cerem scuze pentru neplăceri.

Traducere automată din actualizarea oficială a incidentului.

1. 4 august 2026 la 14:21 UTCresolved

   On 4 August 2026 from 07:36 UTC to 08:03 UTC, Wasabi S3 services in our Frankfurt (eu-central-2) region were unavailable due to a recent software update to our frontend infrastructure. Wasabi’s Operations Team was alerted by our automated monitoring systems to a drop on our ingestion traffic and started investigating. The updated was rolled back and services were fully restored on the region by 08:03 UTC.

Traducere automată din actualizarea oficială a incidentului.

1. 15 iulie 2026 la 20:50 UTCresolved

   Între 2026-07-15 19:24 UTC și 20:26 UTC, un subset de clienți au avut probleme cu accesarea Consolei de Management Wasabi atunci când cererile lor au fost redirecționate geo-direcționate prin obiectivul consolei Singapore. Unii clienți afectați au raportat, de asemenea, dificultăți în accesarea informațiilor despre găleată prin Console. Incidentul a avut loc în timpul introducerii unei noi configuraţii de livrare a conţinutului pentru obiectivul consolei Singapore. În urma implementării, unele trafic rutat prin noua cale cu experiență probleme de conectivitate. Odată ce problema a fost identificată, Wasabi a returnat modificările DNS, restaurând ruta anterioară. Serviciul a fost recuperat pe măsură ce DNS s-a propagat la nivel global. În urma acestui incident, Wasabi revizuiește procesul de implementare și validare a modificărilor de rutare a consolelor regionale pentru a îmbunătăți testarea înainte de desfășurare, a reduce impactul asupra clienților în timpul viitoarelor extinderi și a consolida monitorizarea traficului regional după implementare.

Traducere automată din actualizarea oficială a incidentului.

1. 9 iulie 2026 la 20:11 UTCresolved

   La 4 iulie 2026, de la 16:09 UTC la 17:37 UTC, clienții au experimentat mesaje de eroare de rețea atunci când au accesat Consola de Management Wasabi. Wasabi Funcţionalitatea Wasabi Management Console a fost restaurată complet până la 17:37 UTC. Pentru orice întrebări, vă rugăm să ajungeţi la [email protected].

Traducere automată din actualizarea oficială a incidentului.

1. 30 iunie 2026 la 02:54 UTCresolved

   Between 00:10 UTC and 18:00 UTC on June 29, some customers may have experienced increased latency and elevated HTTP 5XX error responses when performing API operations against buckets in the AP-NORTHEAST-2 (Osaka) region. The issue has been resolved. It was caused by a backend storage infrastructure issue that affected request processing performance. Our engineering team identified the cause, implemented corrective actions, and fully restored normal service.

2. 2 iulie 2026 la 01:37 UTCpostmortem

   Between 00:10 UTC and 18:00 UTC on June 29, some customers may have experienced increased latency and elevated HTTP 5XX error responses when performing API operations against buckets in AP-NORTHEAST-2. The issue was related to an infrastructure configuration introduced during expansion activities completed in June 2026. At the time of deployment, the environment operated within expected parameters and no customer impact was observed. Under subsequent production workload, the configuration resulted in degraded routing for a portion of storage traffic, leading to increased request latency and intermittent write timeouts for a subset of customer workloads. Once the issue was identified and correlated to the underlying configuration, the affected configuration was corrected and impacted storage services were restarted, restoring normal operation. Following the incident, Wasabi completed the following actions: * Corrected the infrastructure configuration responsible for the traffic routing issue. * Restored affected storage services and verified normal system performance. * Validated storage operation across the affected infrastructure before returning the environment to normal service. In order to avoid similar events in the future, Wasabi has implemented additional validation procedures during infrastructure deployment and configuration activities. These enhancements are intended to verify infrastructure configuration prior to production use and further strengthen deployment quality controls.

1. 29 iunie 2026 la 03:47 UTCresolved

   Between 01:10 UTC and 02:15 UTC on June 25th, some customers may have experienced elevated HTTP 5XX error responses when accessing buckets in the AP-NORTHEAST-1 region. The issue has been resolved. It was caused by a transient issue affecting Wasabi backend components, which was automatically detected by our monitoring systems and promptly remediated by our engineering team.

1. 27 mai 2026 la 06:39 UTCinvestigating

   We are currently investigating intermittent Network Errors when creating or accessing buckets via Wasabi Console in some regions.

2. 27 mai 2026 la 09:12 UTCinvestigating

   We are continuing to investigate this issue.

3. 27 mai 2026 la 10:46 UTCmonitoring

   The issue was identified and a fix implement by our team. We are currently monitoring our systems.

4. 27 mai 2026 la 13:38 UTCmonitoring

   We are continuing to monitor for any further issues.

5. 27 mai 2026 la 13:39 UTCresolved

   This incident has been resolved.

6. 3 iunie 2026 la 13:31 UTCpostmortem

   Between 2026-05-26 13:40 UTC and 2026-05-27 09:20 UTC, some customers experienced intermittent difficulties accessing buckets through the Wasabi Console in the us-central-1, eu-central-1, eu-central-2, and eu-west-1 regions. The incident was caused by a deployment inconsistency introduced during a backend system update. As a result, a subset of backend services was running a different software version than expected, leading to intermittent failures when customers accessed bucket information through the Console. Following identification of the issue, Wasabi strengthened its deployment validation process to ensure software version consistency across production environments before feature activation. Additional release verification controls have been implemented to better align tested and deployed software, and we are evaluating improvements to version reporting and monitoring to increase deployment visibility and help identify potential discrepancies earlier.

1. 21 mai 2026 la 01:37 UTCinvestigating

   We are currently investigating System errors. Some customers experiencing HTTP 5XX error responses when interacting with their Wasabi buckets in AP-NORTHEAST-1 region.

2. 21 mai 2026 la 02:03 UTCmonitoring

   The issue was identified and team performed the actions to resolve it. We are currently monitoring our systems.

3. 21 mai 2026 la 03:24 UTCresolved

   Incident resolved.

4. 28 mai 2026 la 00:56 UTCpostmortem

   Between 2026-05-20 17:57 UTC and 2026-05-21 01:44 UTC, a subset of customers operating in the AP-NORTHEAST-1 region experienced intermittent HTTP 5xx errors impacting object storage operations. The issue was triggered by failures on a portion of the underlying storage hosts, resulting in temporary service instability within the region. The host failures occurred under elevated internal system activity associated with platform health-management operations and concurrent storage reclamation workflows. Service impact was intermittent throughout the event window. Wasabi has implemented additional operational safeguards and recovery workflows to accelerate remediation of impacted internal nodes. These enhancements improve recovery efficiency across high-availability infrastructure and further reduce the risk and duration of future service-impacting events.

1. 13 mai 2026 la 20:48 UTCresolved

   On May 8, 2026, at approximately 10:00 UTC, a set of accounts was incorrectly flagged as having exceeded their Storage Quota. These were reset manually by 12:57 UTC, restoring backend/API upload functionality. Some customers may have experienced errors when attempting customers attempted GDB/S3 uploads during the incident window and experienced actual upload blocking behavior. Additionally, some customers experienced WACM or Custom Cloud Console application errors during this time. On May 9, 2026, a fix was deployed to address the issue and prevent future occurances.

1. 27 aprilie 2026 la 18:06 UTCresolved

   On 25 April 2026, from 07:27 UTC to 12:50 UTC, customers experienced network errors and timeout messages when accessing the Wasabi Management Console via the US-East-1 endpoint. Wasabi’s Operations team identified the issue and took action to restore service stability by rerouting traffic load. Wasabi Management Console functionality in US-East-1 was fully restored by 12:50 UTC. For any questions, please reach out to [email protected].

1. 30 martie 2026 la 15:28 UTCresolved

   From 3/24 19:30 UTC to 3/25 10:15 UTC customers may have experienced elevated HTTP 5XX error responses when interacting with their Wasabi bucket(s) is AP-NORTHEAST-1 region. This issue has been resolved. For any questions please reach out to [email protected].

2. 27 aprilie 2026 la 23:38 UTCpostmortem

   Between 24 March 2026 at 19:30 UTC and 25 March 2026 at 10:15 UTC, Wasabi S3 read operations in the Tokyo region \(ap-northeast-1\) were impacted for a small subset of customers and buckets. The impact was caused by a software deployment that unintentionally impacted one of our storage pools, resulting in the inability to access data stored on that pool. No other storage pools in the Tokyo region were affected. Once this was detected the pool was enabled again and data access restored. Procedural changes were added and active monitoring was already added to avoid this specific type of incident in the future.

1. 6 februarie 2026 la 08:45 UTCinvestigating

   A power issue at the US-WEST-1 datacenter has been identified which is in the process of being restored.  We will update this page as we have more information.

2. 6 februarie 2026 la 10:12 UTCidentified

   The issue has been identified and a fix is being implemented.

3. 6 februarie 2026 la 11:31 UTCmonitoring

   All services are operational and are currently under monitoring.

4. 6 februarie 2026 la 12:28 UTCresolved

   This incident has been resolved.

5. 23 februarie 2026 la 14:23 UTCpostmortem

   On 6 February 2026 from 06:30 UTC to approximately 10:02 UTC, Wasabi S3 services in our Hillsboro \(us-west-1\) region were unavailable due to a partial power issue within our datacenter facility. Wasabi’s Operations Team was alerted by our automated monitoring systems that multiple racks were experiencing power disruptions, which impacted customer access and operations during this time. The disruption originated within infrastructure hosted at Flexential’s Portland–Hillsboro 2 \(PDX02\) data center, where the failure of an upstream electrical distribution circuit breaker resulted in a loss of power to cabinets supporting affected systems. Flexential performed controlled restoration procedures and subsequently replaced the failed breaker under emergency change control. Following power restoration and comprehensive system validation checks by Wasabi’s Operations Team, services were progressively restored and us-west-1 region were fully operational.

1. 20 noiembrie 2025 la 02:35 UTCinvestigating

   We are investigating issues regarding Wasabi Console access. Some customers were facing timeout or webpage taking a long time to load.

2. 20 noiembrie 2025 la 02:42 UTCinvestigating

   We are continuing to investigate this issue.

3. 20 noiembrie 2025 la 03:07 UTCmonitoring

   Our team had identified the issue and the Wasabi Management Console access is back to normal. We will continue to monitoring the System status.

4. 20 noiembrie 2025 la 04:06 UTCresolved

   Management Console Access is restored to Operational Status

1. 23 octombrie 2025 la 14:13 UTCinvestigating

   Customers attempting to log in to their Custom Cloud Console may receive a login error. We will update this page as we have more information.

2. 23 octombrie 2025 la 14:17 UTCidentified

   The login issue with Custom Cloud Console has been identified and fixed.

3. 23 octombrie 2025 la 14:21 UTCmonitoring

   Custom Cloud Console is now fully operational and being monitored by our Operations team.

4. 23 octombrie 2025 la 14:22 UTCresolved

   The login issue with Custom Cloud Console has been resolved.

1. 22 septembrie 2025 la 18:16 UTCresolved

   From 6:52AM to 7:04AM EST customers may have experienced elevated HTTP 5XX error responses when interacting with their Wasabi bucket(s). This issue has been resolved. For any questions please reach out to [email protected].

1. 18 august 2025 la 16:12 UTCidentified

   As a result of a recent database update, Wasabi’s data synchronization is currently delayed. The system is being managed and monitored to ensure that the data synchronization finishes properly and is up-to-date. Please report any problems you encounter with the display of Account Utilization data in WACM to [email protected].

2. 18 august 2025 la 20:08 UTCmonitoring

   The data synchronization job is currently running and is being monitored to ensure that the synchronization finishes properly and is up-to-date within the next 12 - 24 hours. We will update the status page as we get more information.

3. 19 august 2025 la 12:37 UTCmonitoring

   We are continuing to monitor for any further issues.

4. 19 august 2025 la 12:39 UTCmonitoring

   Issues affecting the response time for WACM have been resolved. Data synchronization is in progress and utilization data should be complete this morning.

5. 20 august 2025 la 15:52 UTCresolved

   The WACM Utilization Data updates issue has been resolved. Please contact [email protected] if you continue to see any problem related to this incident.

1. 25 iulie 2025 la 19:31 UTCinvestigating

   We are currently experiencing system errors in our EU-WEST-3 region. Customers may experience elevated HTTP 5XX error responses when interacting with their Wasabi bucket(s). We will update this page as we have more information.

2. 25 iulie 2025 la 20:21 UTCidentified

   We have identified the problem and our team is currently working to correct it.

3. 25 iulie 2025 la 21:26 UTCmonitoring

   The issue has been corrected by our Operations Team and the EU-WEST-3 region is now fully operational. We will continue to monitor the region

4. 25 iulie 2025 la 22:32 UTCresolved

   This incident has been resolved.

5. 27 august 2025 la 14:55 UTCpostmortem

   On 25 July 2025 from 19:06 UTC to approximately 21:14 UTC, Wasabi's eu-west-3 \(London\) region experienced a service incident which resulted in elevated HTTP 5XX errors being returned for many request types to the region. The cause for the incident was an internal service failure, which prevented multiple services within the region from being able to successfully communicate across platforms. Due to this failure, our internal proxy service was unable to efficiently direct requests within the region, resulting in a degradation of the service and causing client requests to fail. Wasabi's Engineering and Operations teams worked to systematically restart impacted service hosts beginning at 19:20 UTC through 19:28 UTC. Once the hosts were back online, internal routing issues due to faulty configuration files required the team to manually correct the configurations and apply those to service hosts. By 21:24 UTC, all hosts and services were operating properly, and the region was operational.

1. 16 iulie 2025 la 08:47 UTCinvestigating

   We are currently experiencing system errors in our EU-CENTRAL-1 region. Customers may experience elevated HTTP 5XX error responses when interacting with their Wasabi bucket(s). We will update this page as we have more information.

2. 16 iulie 2025 la 09:19 UTCmonitoring

   We have identified and resolved the issue. All affected resources are back in service. We are currently monitoring the status. If you see any error, please reach out to [email protected] for assistance.

3. 16 iulie 2025 la 10:51 UTCresolved

   This incident has been resolved.

4. 30 iulie 2025 la 12:07 UTCpostmortem

   On 16 July 2025 from 07:35 UTC to approximately 9:14 UTC, Wasabi's eu-central-1 \(Amsterdam\) region began to see degraded performance for some customers as multiple internal storage services went offline, resulting in elevated HTTP 5XX error responses for GET requests to their bucket\(s\). The cause for this degradation was an internal service restart, which failed to initialize all dependent services during the restart process. Due to this internal service failure, the internal connection to some storage subsystems was lost. Wasabi's Operations team was able to restart the failed initialization on all impacted servers to restore the S3 service to a fully operational state. By 9:14 UTC, all services in the eu-central-1 region were running properly.

1. 8 iulie 2025 la 12:28 UTCinvestigating

   We are currently experiencing system errors in our EU-CENTRAL-2 (Frankfurt) region. Customers may experience elevated HTTP 5XX error responses when interacting with their Wasabi bucket(s). We will update this page as we have more information.

2. 8 iulie 2025 la 13:10 UTCidentified

   Our Operations Team is working to restore services in the region. Customers may continue to experience HTTP 5XX error responses when interacting with their Wasabi bucket(s) at this time.

3. 8 iulie 2025 la 14:26 UTCidentified

   We are continuing to work on restoring service in the region. Some customers may continue to experience HTTP 5XX error responses when interacting with their Wasabi bucket(s) at this time.

4. 8 iulie 2025 la 17:10 UTCmonitoring

   Our EU-CENTRAL-2 region is now fully operational, and we will continue to monitor the service. For any questions or concerns, please reach out to our Support Team at [email protected]

5. 8 iulie 2025 la 18:50 UTCresolved

   This incident has been resolved.

6. 15 iulie 2025 la 10:31 UTCpostmortem

   On 08 July 2025 from 12:10 UTC to approximately 16:36 UTC, Wasabi S3 services in our Frankfurt \(eu-central-2\) region were unavailable due to a partial power issue in our datacenter. Wasabi’s Operations Team was alerted by our automated alert system that multiple racks were experiencing power issues, however not all racks within the datacenter were impacted due to the power issue not impacting all circuits within the building. While our Operations Team was working to bring up all server hardware and running system checks and diagnostics, a second power issue at 16:18 UTC caused all impacted racks to go offline a second time. By 16:36 UTC, our Operations Team was able to successfully bring up all impacted racks to a fully operational state.