Istoricul incidentelor Wave

1. 13 octombrie 2026 la 15:27 UTCmonitoring

   Am identificat o eroare în aplicație privind vânzările și plățile > Pagina de plăți pentru unii utilizatori de plăți Val. Utilizatorii pot vedea o dată de depunere estimată incorectă de luni, 12 octombrie. Această dată nu a luat în considerare în mod corespunzător în vacanța bancară care a avut loc ieri. Payouts sunt de procesare cum se aștepta, și va ajunge în continuare în liniile noastre standard de zi de afaceri, care exclud weekend-uri și vacanțe bancare. Ne cerem scuze pentru experienţa neclară.

2. 13 octombrie 2026 la 17:14 UTCresolved

   Am identificat o eroare în aplicație privind vânzările și plățile > Pagina de plăți pentru unii utilizatori de plăți Val. Utilizatorii pot vedea o dată de depunere estimată incorectă de luni, 12 octombrie. Această dată nu a luat în considerare în mod corespunzător în vacanța bancară care a avut loc ieri. Payouts sunt de procesare cum se aștepta, și va ajunge în continuare în liniile noastre standard de zi de afaceri, care exclud weekend-uri și vacanțe bancare. Am lansat un fix care va evita problema în instanţe viitoare, dar unele plăţi pot încă să arate o dată incorectă de plată 12 octombrie. Ne cerem scuze pentru experienţa neclară.

Traducere automată din actualizarea oficială a incidentului.

1. 5 octombrie 2026 la 16:13 UTCinvestigating

   În prezent investigăm această problemă.

2. 5 octombrie 2026 la 16:15 UTCinvestigating

   Continuăm să investigăm această problemă.

3. 5 octombrie 2026 la 16:56 UTCidentified

   Problema a fost identificată și se pune în aplicare o soluție.

4. 5 octombrie 2026 la 17:10 UTCmonitoring

   A fost implementată o soluţie şi monitorizăm rezultatele.

5. 5 octombrie 2026 la 17:15 UTCresolved

   Acest incident a fost rezolvat.

Traducere automată din actualizarea oficială a incidentului.

1. 1 octombrie 2026 la 15:28 UTCinvestigating

   Investigăm în prezent o problemă care cauzează latenţă pe mai multe pagini de Wave. Accesul utilizatorilor poate fi afectat și vom împărtăși mai multe informații atunci când va fi disponibil.

2. 1 octombrie 2026 la 15:42 UTCmonitoring

   A fost implementată o soluţie şi monitorizăm rezultatele.

3. 1 octombrie 2026 la 15:53 UTCresolved

   Acest incident a fost rezolvat.

Traducere automată din actualizarea oficială a incidentului.

1. 22 septembrie 2026 la 06:49 UTCinvestigating

   Investigăm rapoarte că clienţii nu pot accesa Valul. Alte actualizări de urmat.

2. 22 septembrie 2026 la 07:22 UTCmonitoring

   A fost implementată o soluţie şi monitorizăm rezultatele.

3. 22 septembrie 2026 la 07:30 UTCresolved

   Acest incident a fost rezolvat.

Traducere automată din actualizarea oficială a incidentului.

1. 8 august 2026 la 01:35 UTCinvestigating

   Investigăm rapoarte privind întârzierile sau eşecurile care au loc cu încărcarea scanărilor de chitanţă. Alte actualizări de urmat.

2. 8 august 2026 la 01:54 UTCmonitoring

   Wave is currently impacted by an incident occurring with one of our 3rd party partners. Receipt scan uploads will result in a failure at this time. Further updates will be posted as new information becomes available.

3. 8 august 2026 la 01:55 UTCmonitoring

   We are continuing to monitor for any further issues.

4. 8 august 2026 la 02:32 UTCmonitoring

   Wave is currently impacted by an incident occurring with one of our 3rd party partners. Receipt scan uploads will result in a failure at this time. We are continuing to monitor the issue.

5. 8 august 2026 la 03:10 UTCmonitoring

   Wave is currently impacted by an incident occurring with one of our 3rd party partners. Receipt scan uploads may still be affected. We are continuing to monitor the issue.

6. 8 august 2026 la 04:09 UTCresolved

   This incident has been resolved. Receipts may take a few minutes to fully upload. If you attempted a receipt upload between 7:13 PM and 11:08 PM on Friday, August 7, 2026, please re-upload your receipt.

Traducere automată din actualizarea oficială a incidentului.

1. 29 iulie 2026 la 19:43 UTCinvestigating

   Investigăm rapoarte care arată că facturile prin e-mail și estimările nu includ logo-ul de afaceri pe PDF atașat. Logo-ul de afaceri nu este, de asemenea, incluse pe facturi sau e-mailuri care sunt exportate ca PDF. Alte actualizări de urmat.

2. 29 iulie 2026 la 20:06 UTCidentified

   The issue has been identified and a fix is being implemented.

3. 29 iulie 2026 la 20:20 UTCresolved

   This incident has been resolved.

Traducere automată din actualizarea oficială a incidentului.

1. 23 iunie 2026 la 16:57 UTCinvestigating

   Investigăm o problemă care blochează anumiţi utilizatori să-şi păstreze fişele temporale pentru statul de plată. Utilizatorii sunt încurajaţi să-şi descarce browserele pentru a vedea dacă acest lucru rezolvă problema. Vom împărtăși actualizările pe măsură ce acestea devin disponibile.

2. 23 iunie 2026 la 18:59 UTCmonitoring

   S-a pus în aplicare un fix pentru problema fişelor temporale, iar noi monitorizăm.

3. 23 iunie 2026 la 19:20 UTCresolved

   Problema a fost rezolvată. Ne cerem scuze pentru întrerupere.

Traducere automată din actualizarea oficială a incidentului.

1. 18 iunie 2026 la 15:17 UTCmonitoring

   Wave is currently impacted by an payroll incident occurring with one of our 3rd party partners. Some employees of Wave Payroll businesses may experience delayed payments today. Our 3rd party partner expects these payments to still land today, though arriving later than expected. Further updates will be posted as new information becomes available.

2. 18 iunie 2026 la 18:42 UTCmonitoring

   Wave is monitoring the payroll incident that occurred with one of our 3rd party partners. Some employees of Wave Payroll businesses may experience delayed payments today. All impacted delayed payments will still land today.

3. 19 iunie 2026 la 01:05 UTCresolved

   As it turns out, some impacted payroll deposits will be delayed past June 18th. We have reached out to those impacted employers directly. Beyond those impacted, the incident has been resolved between our 3rd party partner and their banking partner.

1. 1 iunie 2026 la 22:46 UTCidentified

   We are investigating reports that customers are unable to access Wave. Further updates to follow.

2. 1 iunie 2026 la 23:31 UTCresolved

   We have resolved the issues that were affecting the sign in page.

1. 22 mai 2026 la 19:46 UTCmonitoring

   We have identified an issue that led to a delay in payout delivery for some U.S. Wave Payments customers. The issue has been resolved, and we will reach out to impacted customers with further details.

2. 26 mai 2026 la 15:49 UTCresolved

   We have reached out to the impacted customers, and the issue is resolved.

1. 8 mai 2026 la 14:43 UTCinvestigating

   We are investigating an issue that is causing login and page errors for some users across the Wave platform. We will share updates when they become available.

2. 8 mai 2026 la 15:30 UTCresolved

   The issue has been resolved. We apologize for the interruption to your Wave experience today.

1. 8 mai 2026 la 03:23 UTCinvestigating

   We are currently investigating an increase in errors across Wave. Some users may experience difficulty accessing certain pages or their Wave account altogether.

2. 8 mai 2026 la 03:41 UTCresolved

   The issue has been resolved. We apologize for the interruption today.

1. 5 mai 2026 la 21:18 UTCinvestigating

   We are currently investigating an issue that is preventing a subset of users from logging into their Wave accounts properly. We will share more information as it becomes available.

2. 5 mai 2026 la 22:36 UTCresolved

   The issue has been resolved. We apologize for the interruption today.

1. 29 aprilie 2026 la 17:32 UTCinvestigating

   We have identified and are investigating an issue causing scheduled recurring invoices to not be generated. Automatic recurring charges that happen through those recurring invoices are also impacted due to this. Creating and sending individual invoices, as well as payments against individual invoices are not affected at this time. We thank you for your patience and we will share updates on next steps as they become available.

2. 29 aprilie 2026 la 19:35 UTCmonitoring

   We have identified and resolved an issue that was causing delays in recurring invoices being generated and automatic payments being charged. Delayed recurring invoices have now been generated and any automatic payments associated with those recurring invoices applied to the saved payment methods.

3. 29 aprilie 2026 la 21:47 UTCresolved

   We have identified and resolved an issue that was causing delays in recurring invoices being generated and automatic payments being charged. Delayed recurring invoices have now been generated and any automatic payments associated with those recurring invoices applied to the saved payment methods.

1. 20 aprilie 2026 la 17:16 UTCinvestigating

   We are currently investigating an issue leading to increased errors on invoicing-related pages in Wave, for some Wave users and/or their clients.

2. 20 aprilie 2026 la 18:31 UTCresolved

   This incident has been resolved. Thank you for your patience and we apologize for the interruption today.

1. 14 aprilie 2026 la 20:25 UTCidentified

   Some clients of Wave Payment users are unable to input their Credit Card details for Payment processing through Wave generated Invoices and Payment Links. We are looking into this.

2. 14 aprilie 2026 la 20:36 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 14 aprilie 2026 la 21:01 UTCresolved

   This incident has been resolved.

1. 13 aprilie 2026 la 18:20 UTCinvestigating

   We are investigating reports that users are unable to sign in to Wave through their mobile app. While we investigate, users can still access Wave through our web application. You can access the web application through a desktop browser or your mobile browser through https://my.waveapps.com/login/

2. 14 aprilie 2026 la 13:35 UTCidentified

   The issue has been identified and a fix is being implemented.

3. 14 aprilie 2026 la 19:44 UTCmonitoring

   We have released a new version of the Wave mobile app (version 4.15.0) that resolves the sign in issues through SSO. In order to install the latest update; 1. Go to the App Store / Google Play on your phone 2. Update to the latest version of the Wave app (4.15.0) 3. Launch the app 4. Close the app -iPhone users can follow this article https://support.apple.com/en-ca/109359 -Android users can follow this article https://support.google.com/android/answer/9079646?hl=en#zippy=%2Cclose-apps 5. Re-launch the app

4. 14 aprilie 2026 la 20:06 UTCresolved

   We have released a new version of the Wave mobile app (version 4.15.0) that resolves the sign in issues through SSO. In order to install the latest update; 1. Go to the App Store / Google Play on your phone 2. Update to the latest version of the Wave app (4.15.0) 3. Launch the app 4. Close the app -iPhone users can follow this article https://support.apple.com/en-ca/109359 -Android users can follow this article https://support.google.com/android/answer/9079646?hl=en#zippy=%2Cclose-apps 5. Re-launch the app

1. 9 aprilie 2026 la 13:51 UTCmonitoring

   Wave is currently impacted by an incident occurring with our Payroll partner. Payroll users might find that taking Payroll related actions is delayed or some pages are not loading. Our partner has released a fix and we are monitoring. Further updates will be posted as new information becomes available.

2. 9 aprilie 2026 la 17:06 UTCmonitoring

   We are continuing to monitor for any further issues.

3. 9 aprilie 2026 la 17:07 UTCresolved

   Issue is now resolved. We thank you for your patience.

1. 20 martie 2026 la 16:26 UTCmonitoring

   Wave is currently impacted by an incident occurring with one of our 3rd party partners. Google Play billing is experiencing an issue, impacting existing Wave customers on Android from upgrading to Pro or Receipts Plans via mobile. New Wave customers on Android are also blocked from completing sign-up via mobile. Web application access and sign-up is not impacted. Further updates will be posted as new information becomes available.

2. 20 martie 2026 la 21:05 UTCresolved

   This incident has been resolved on the Google Play side, and Android billing should now work as expected.

1. 12 martie 2026 la 17:23 UTCinvestigating

   We are investigating reports that invoices and estimate emails are not sending to recipients. Further updates to follow.

2. 12 martie 2026 la 17:51 UTCresolved

   Issues with invoice and estimate emails not being sent to recipients has been resolved. We apologize for the inconvenience during this time.