Istoricul incidentelor Wise

1. 1 septembrie 2026 la 12:26 UTCinvestigating

   Suntem conştienţi de o problemă tehnică care afectează platforma noastră. Ca rezultat, unii clienți vor vedea primi un mesaj de eroare atunci când se instituie o plată sau folosind cardul lor Wise. Echipa noastră lucrează deja la un fix. Această problemă afectează, de asemenea, clienții înțelepți ai platformei.

2. 1 septembrie 2026 la 12:43 UTCresolved

   Acest incident a fost rezolvat.

Traducere automată din actualizarea oficială a incidentului.

1. 24 august 2026 la 10:26 UTCinvestigating

   Suntem conştienţi de o problemă şi investigăm în prezent.

2. 24 august 2026 la 10:47 UTCresolved

   Unii clienţi au avut probleme cu semnarea unui nou cont Wise pe site-ul nostru şi aplicaţia mobilă. Problema a fost rezolvată acum, iar înscrierea funcţionează normal.

Traducere automată din actualizarea oficială a incidentului.

1. 24 august 2026 la 10:05 UTCidentified

   Suntem conștienți de o problemă care afectează clienții trimiterea AED. Ca urmare, unele plăți pot fi întârziate. Acest lucru afectează și partenerii Platformei înțelepte. Echipa noastră lucrează deja la o soluţie. Ne cerem scuze pentru neplăceri.

2. 2 septembrie 2026 la 06:26 UTCidentified

   Am identificat cauza principală şi lucrăm la o soluţie. Clienţii vor continua să vadă întârzieri care afectează transferurile în aşteptare. Vă vom actualiza la ora 16:00 CET pe 2 septembrie cel târziu.

3. 2 septembrie 2026 la 11:47 UTCidentified

   Continuăm să lucrăm la o soluţie. Clienții vor continua să vadă unele întârzieri care afectează transferurile AED. Vă vom actualiza la ora 16:00 CET pe 3 septembrie cel târziu.

4. 3 septembrie 2026 la 11:11 UTCidentified

   Continuăm să lucrăm la o soluţie. Clienții vor continua să vadă unele întârzieri care afectează transferurile AED. Vă vom actualiza la ora 16:00 CET pe 4 septembrie cel târziu.

5. 4 septembrie 2026 la 13:57 UTCidentified

   Continuăm să lucrăm la o soluţie. Clienții vor continua să vadă unele întârzieri care afectează transferurile AED. Vă vom actualiza la ora 17:00 CET pe 7 septembrie cel târziu.

6. 7 septembrie 2026 la 13:57 UTCidentified

   Continuăm să lucrăm la o soluţie. Clienții vor continua să vadă unele întârzieri care afectează transferurile AED. Vă vom actualiza la ora 17:00 CET pe 8 septembrie cel târziu.

Traducere automată din actualizarea oficială a incidentului.

1. 10 iulie 2026 la 10:32 UTCidentified

   Some incoming payments to Wise are taking longer than usual to appear in our systems. Payments already sent are safe and don’t need to be resent, but related transfers may be delayed. We’re working to fix this as soon as possible.

2. 10 iulie 2026 la 16:27 UTCresolved

   This incident has been resolved.

1. 17 iunie 2026 la 12:20 UTCinvestigating

   We are aware of an issue and are currently investigating.

2. 17 iunie 2026 la 12:39 UTCresolved

   This incident has been resolved.

1. 29 mai 2026 la 12:56 UTCinvestigating

   We are aware of an issue and are currently investigating.

2. 29 mai 2026 la 14:04 UTCresolved

   This incident has been resolved.

1. 21 mai 2026 la 05:23 UTCidentified

   Payments are currently taking longer than usual, impacting Wise customers and Wise Platform partners. We are monitoring the situation and working towards a fix.

2. 21 mai 2026 la 06:33 UTCresolved

   This incident has been resolved.

1. 19 mai 2026 la 10:59 UTCidentified

   Euro payments are currently taking longer than usual and we are monitoring the situation closely.

2. 19 mai 2026 la 11:04 UTCidentified

   We are continuing to work on a fix for this issue.

3. 20 mai 2026 la 10:58 UTCresolved

   This incident has now been resolved

1. 15 mai 2026 la 12:27 UTCinvestigating

   We're aware of an issue that's affecting customers. As a result, some customers may not be able to see their card transactions in the app, see or update their spending limits and access their card controls in the app or the website. This also affects Wise Platform partners. Our team is already working on a solution. We apologise for any inconvenience.

2. 15 mai 2026 la 13:10 UTCidentified

   The issue has been identified and a fix is being implemented.

3. 15 mai 2026 la 16:48 UTCresolved

   This incident has been resolved now.

1. 8 mai 2026 la 12:25 UTCinvestigating

   We are currently investigating an issue affecting customers in Brazil attempting to add their Wise cards to Apple Pay via the Wise app. Our partners and our team are working to resolve the issue as swiftly as possible. In the meantime, customers can still add their card manually by entering the card details directly into the Apple Wallet app.

2. 8 mai 2026 la 12:26 UTCinvestigating

   We are continuing to investigate this issue.

3. 8 mai 2026 la 17:28 UTCresolved

   This incident has been resolved.

1. 29 aprilie 2026 la 13:25 UTCinvestigating

   We're aware of an issue with transfers that's affecting customers and Wise Platform partners. Our team is investigating the situation.

2. 29 aprilie 2026 la 13:30 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 29 aprilie 2026 la 13:46 UTCresolved

   This incident has been resolved.

1. 19 martie 2026 la 09:49 UTCinvestigating

   We are currently investigating this issue.

2. 19 martie 2026 la 09:58 UTCinvestigating

   We are continuing to investigate this issue.

3. 19 martie 2026 la 10:15 UTCidentified

   We are currently experiencing a technical issue. As a result, users may experience issues when sending or receiving transfers, or using their debit card. This also affects Wise Platform partners. Our team is working on a fix, and we will continue to provide status updates here.

4. 19 martie 2026 la 10:44 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

5. 19 martie 2026 la 10:54 UTCresolved

   This incident has been resolved.

1. 9 martie 2026 la 11:00 UTCinvestigating

   We are currently investigating an issue.

2. 9 martie 2026 la 11:25 UTCmonitoring

   We are experiencing degraded performance affecting our transfer processing engine and balance synchronization. Users may see delays in transaction times and real-time account updates. Our team is working on a fix, and we will continue to provide status updates here.

3. 9 martie 2026 la 11:36 UTCresolved

   Performance has been restored. Transfers and account balances are now processing normally.

1. 5 martie 2026 la 12:25 UTCidentified

   We're aware of an issue that's affecting customers. As a result, some customers are experiencing delays when adding money to their Wise accounts or when they move money between balances in their Wise account. This also affects Wise Platform partners. Our team is already working on a solution. We apologise for any inconvenience.

2. 5 martie 2026 la 13:39 UTCmonitoring

   Our team has implemented a fix and are monitoring the results. During that time, some customers may still experience delays when adding money to their Wise accounts or when they move money between balances in their Wise account. We appreciate your patience while our team works to resolve this.

3. 5 martie 2026 la 14:27 UTCresolved

   This incident has been resolved.

1. 27 ianuarie 2026 la 07:03 UTCinvestigating

   We are currently investigating an issue that has caused a delays in transfers where payouts are delayed. This also impacts our Wise Platform customers too. Our teams are working on a fix.

2. 27 ianuarie 2026 la 07:23 UTCidentified

   Our team has deployed a fix and transfer payouts are being processed again. There may still be some minor delays as we continue to clear the backlog.

3. 27 ianuarie 2026 la 08:11 UTCmonitoring

   A fix has been implemented, affected transfers and payouts are almost back to normal.

4. 27 ianuarie 2026 la 08:20 UTCresolved

   This incident has been resolved.

1. 22 ianuarie 2026 la 13:47 UTCidentified

   We have identified an issue that is preventing customers in Malaysia from adding their Mastercard cards to Apple Pay. Our team is working on a fix, and we will continue to provide status updates here.

2. 22 ianuarie 2026 la 19:47 UTCidentified

   Our teams continue to work on a fix for this issue. We will continue to provide status updates here.

3. 23 ianuarie 2026 la 10:18 UTCidentified

   We have identified that this issue is related to a third-party provider. We are in direct contact with them to resolve the matter. Our team is working on a fix, and we will continue to provide status updates here.

4. 23 ianuarie 2026 la 11:07 UTCresolved

   This issue has been resolved and Apple Pay services for Mastercard users in Malaysia are now fully restored.

1. 15 ianuarie 2026 la 11:21 UTCmonitoring

   We are currently recovering from an issue across all platforms (iOS, Android, and web) that has been preventing customers from adding, moving, or sending money. This also impacts our Wise Platform customers too.

2. 15 ianuarie 2026 la 11:28 UTCmonitoring

   We are continuing to monitor for any further issues.

3. 15 ianuarie 2026 la 11:35 UTCresolved

   The incident has been resolved.

1. 10 ianuarie 2026 la 00:34 UTCinvestigating

   We are currently experiencing an issue that is impacting the speed of some transfers globally. As a result, these transfers may take longer than usual. Our team is working to fix this as soon as possible.

2. 10 ianuarie 2026 la 02:35 UTCresolved

   This incident has been resolved.

1. 7 ianuarie 2026 la 16:06 UTCidentified

   We are currently experiencing an issue which affects all card, GooglePay and Apple Pay payments to Wise accounts. Our team is working to fix this as soon as possible.

2. 7 ianuarie 2026 la 18:09 UTCresolved

   This incident has been resolved.

1. 15 decembrie 2025 la 15:22 UTCidentified

   We have identified an error in Sandbox impacting transfer flows for Sandbox users. A fix is being implemented.

2. 15 decembrie 2025 la 15:36 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 15 decembrie 2025 la 18:48 UTCresolved

   This incident has been resolved.