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    Istoricul incidentelor Wodify Public

    46 incidente Wodify Public înregistrate începând din iunie 2020, cu actualizări oficiale, componente afectate, durată și informații despre rezolvare.

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    Expediere e-mail

    A început 6 septembrie 2026 la 19:50 UTC · 21h 51m

    OutageIncident critic
    Componente afectate
    Automated Emails
    1. 6 septembrie 2026 la 19:50 UTCinvestigating

      În prezent căutăm o problemă care împiedică trimiterea e-mailurilor prin intermediul Wodify. Scuze pentru deranj.

    2. 7 septembrie 2026 la 17:39 UTCinvestigating

      E-mailurile trimit acum normal.

    3. 7 septembrie 2026 la 17:40 UTCresolved

      Acest incident a fost rezolvat.

    Traducere automată din actualizarea oficială a incidentului.

    Indisponibilitatea - AWS Issue

    A început 16 iulie 2026 la 08:27 UTC · În desfășurare

    Pending
    Componente afectate
    Application ServersAdmin Mobile AppWodify WorkflowsDatabase ServerAPIsWodify Client Mobile AppAutomated EmailsDatabase ServerOnline Sales PortalReporting DatabasePOS Mobile AppApplication Servers
    1. 16 iulie 2026 la 08:27 UTCinvestigating

      În prezent investigăm o problemă AWS cu Cloudfront care cauzează o pană de curent. Serviciul ar trebui să fie restaurat în curând.

    Traducere automată din actualizarea oficială a incidentului.

    Reporting Unavailability

    A început 19 mai 2026 la 11:58 UTC · 27m

    IssuesIncident minor
    Componente afectate
    Reporting Database
    1. 19 mai 2026 la 11:58 UTCidentified

      We are currently investigation an issue related to our reporting functionality. It is being addressed currently and we expect a resolution soon.

    2. 19 mai 2026 la 12:06 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 19 mai 2026 la 12:26 UTCresolved

      This incident has been resolved.

    Partial Service Degradation Due to AWS Outage

    A început 20 octombrie 2025 la 13:29 UTC · 9h 36m

    Pending
    1. 20 octombrie 2025 la 13:29 UTCmonitoring

      We’re aware of intermittent service disruptions currently affecting parts of the Wodify platform. The issue originates from a broader outage with one of our key technology partners, Amazon Web Services (AWS), which is impacting many online services beyond Wodify. We’re closely monitoring the situation and will restore full functionality as soon as AWS resolves the underlying issue. We’ll continue to share updates as we learn more. Thanks for your patience and understanding — we know how important reliable access is to your business.

    2. 20 octombrie 2025 la 23:05 UTCresolved

      This incident has been resolved.

    Automated Email Sending Delay.

    A început 31 iulie 2025 la 23:56 UTC · 1h 38m

    OutageIncident major
    Componente afectate
    Automated Emails
    1. 31 iulie 2025 la 23:56 UTCidentified

      We are currently working to resolve the issue with Automated email and a delay of sending.

    2. 1 august 2025 la 01:34 UTCresolved

      This incident has been resolved.

    Partial Outage

    A început 12 iunie 2025 la 18:45 UTC · 3h 3m

    IssuesIncident minor
    Componente afectate
    Wodify Client Mobile App
    1. 12 iunie 2025 la 18:45 UTCinvestigating

      We’re aware of a service disruption that’s currently affecting both the Client App and Kiosk Plus. The issue stems from a broader outage with one of our key technology partners, Amazon Web Services (AWS), This is impacting many online services beyond Wodify. We’re closely tracking the situation and working to bring everything back to normal as soon as possible. We’ll keep you updated as we learn more. Thanks for your patience and understanding — we know how important these tools are to your business.

    2. 12 iunie 2025 la 21:48 UTCresolved

      This incident has been resolved.

    Partial Outage: Online Sales Portal

    A început 23 aprilie 2025 la 17:28 UTC · 10m

    OutageIncident major
    Componente afectate
    Online Sales Portal
    1. 23 aprilie 2025 la 17:28 UTCinvestigating

      We’re currently experiencing degraded performance issues with Online Sales Portal. We apologize for any inconvenience this may have caused. Our team is working to restore normal functionality as quickly as possible.

    2. 23 aprilie 2025 la 17:38 UTCresolved

      This incident has been resolved.

    Outage: Automated Email Delivery

    A început 10 aprilie 2025 la 17:35 UTC · 6h 8m

    OutageIncident critic
    Componente afectate
    Automated Emails
    1. 10 aprilie 2025 la 17:35 UTCidentified

      We’re currently experiencing degraded performance issues with Automated Email Delivery. Our team is currently working to restore normal functionality. We apologize for any inconvenience this may have caused.

    2. 10 aprilie 2025 la 23:42 UTCresolved

      This incident has been resolved.

    Service Outage

    A început 6 septembrie 2024 la 18:31 UTC · 22m

    OutageIncident critic
    Componente afectate
    Application ServersAdmin Mobile AppWodify WorkflowsDatabase ServerAPIsWodify Client Mobile AppDatabase ServerOnline Sales PortalReporting DatabasePOS Mobile AppApplication Servers
    1. 6 septembrie 2024 la 18:31 UTCidentified

      We’re experiencing a service outage. Our team is currently working to restore the service. We apologize for any inconvenience.

    2. 6 septembrie 2024 la 18:36 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 6 septembrie 2024 la 18:53 UTCresolved

      This incident has been resolved.

    Reporting Data Process Interruption

    A început 1 august 2024 la 14:43 UTC · 5h 27m

    IssuesIncident minor
    Componente afectate
    Reporting Database
    1. 1 august 2024 la 14:43 UTCmonitoring

      The nightly timer that updates all customer data in reporting was not completed. Reporting is available, but will be one day out of date. The problem has identified and the process will run tonight. We apologize for the inconvenience.

    2. 1 august 2024 la 20:10 UTCresolved

      This incident has been resolved.

    Infrastructure Irregularities

    A început 19 iulie 2024 la 05:56 UTC · 1d 12h

    OutageIncident critic
    Componente afectate
    Application ServersAdmin Mobile AppDatabase ServerAPIsWodify Client Mobile AppOnline Sales PortalReporting DatabasePOS Mobile App
    1. 19 iulie 2024 la 05:56 UTCinvestigating

      We are currently investigating this issue.

    2. 19 iulie 2024 la 06:14 UTCinvestigating

      We are continuing to investigate this issue.

    3. 19 iulie 2024 la 11:51 UTCidentified

      Global issue identified. We are working to restore service. https://www.cnn.com/business/live-news/global-outage-intl-hnk/index.html

    4. 19 iulie 2024 la 14:47 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    5. 25 iulie 2024 la 18:05 UTCresolved

      This incident has been resolved.

    Investigating issues

    A început 17 iunie 2024 la 16:38 UTC · 58m

    OutageIncident major
    Componente afectate
    Database Server
    1. 17 iunie 2024 la 16:38 UTCinvestigating

      We are investigating issues and will provide updates here soon.

    2. 17 iunie 2024 la 17:36 UTCresolved

      This incident has been resolved.

    Issue to Class List / Calendar pages

    A început 20 martie 2024 la 19:27 UTC · 1h 33m

    IssuesIncident minor
    Componente afectate
    Application ServersAdmin Mobile AppDatabase ServerAPIsWodify Client Mobile AppOnline Sales PortalReporting DatabasePOS Mobile App
    1. 20 martie 2024 la 19:27 UTCinvestigating

      We are currently investigating this issue.

    2. 20 martie 2024 la 21:00 UTCresolved

      This incident has been resolved.

    Under Maintenance

    A început 11 iulie 2023 la 14:56 UTC · 6m

    OutageIncident critic
    Componente afectate
    Application ServersAdmin Mobile AppDatabase ServerAPIsWodify Client Mobile AppDatabase ServerOnline Sales PortalReporting DatabasePOS Mobile AppApplication Servers
    1. 11 iulie 2023 la 14:56 UTCinvestigating

      We’re experiencing a service issue which we expect to have resolved shortly.

    2. 11 iulie 2023 la 15:02 UTCinvestigating

      We are continuing to investigate this issue.

    3. 11 iulie 2023 la 15:03 UTCresolved

      This incident has been resolved.

    Point of Sale Outage

    A început 10 februarie 2023 la 13:36 UTC · 2h 49m

    OutageIncident major
    Componente afectate
    Online Sales PortalPOS Mobile App
    1. 10 februarie 2023 la 13:36 UTCinvestigating

      An upgrade of our encryption system is running longer than anticipated but should complete within the next few hours at which point full functionality will be restored.

    2. 10 februarie 2023 la 13:37 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 10 februarie 2023 la 15:46 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 10 februarie 2023 la 15:47 UTCmonitoring

      We are continuing to monitor for any further issues.

    5. 10 februarie 2023 la 16:25 UTCresolved

      This incident has been resolved.

    Investigating issues with Reporting and Insights

    A început 24 ianuarie 2023 la 17:56 UTC · 16h 19m

    OutageIncident major
    Componente afectate
    Reporting Database
    1. 24 ianuarie 2023 la 17:56 UTCinvestigating

      We are investigating issues with Reporting and Insights and will provide updates here soon.

    2. 25 ianuarie 2023 la 10:14 UTCinvestigating

      We are continuing to investigate this issue.

    3. 25 ianuarie 2023 la 10:15 UTCresolved

      This incident has been resolved.

    Email Platform - Mailchimp Transactional Down

    A început 5 ianuarie 2023 la 01:25 UTC · 1h 53m

    Pending
    Componente afectate
    Application ServersAdmin Mobile AppDatabase ServerAPIsWodify Client Mobile AppDatabase ServerOnline Sales PortalPOS Mobile AppApplication Servers
    1. 5 ianuarie 2023 la 01:25 UTCmonitoring

      The platform we use to send out emails through Wodify is experiencing a connection issue. We are closely monitoring the status. You can also follow along here:https://twitter.com/MailchimpStatus We'll provide an update as soon as the email service is restored.

    2. 5 ianuarie 2023 la 03:18 UTCresolved

      Thank you for your patience. The connection issue reported by the email platform has now been resolved. All emails will be sent as expected. Please for more details, please check out: https://twitter.com/MailchimpStatus

    partial outage

    A început 23 octombrie 2022 la 12:53 UTC · 1h 46m

    OutageIncident major
    Componente afectate
    Application ServersAdmin Mobile AppDatabase ServerAPIsWodify Client Mobile AppOnline Sales PortalPOS Mobile App
    1. 23 octombrie 2022 la 12:53 UTCinvestigating

      We’re currently experiencing degraded performance issues with Wodify Core. Our team is currently working to restore normal performance levels. We apologize for any inconvenience. We'll update you soon!

    2. 23 octombrie 2022 la 14:20 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 23 octombrie 2022 la 14:39 UTCresolved

      While conducting server maintenance there was an issue with one of our servers. We were able to isolate the issue and deploy a fix. This incident has been resolved. We apologize for any inconvenience this may have caused and will continue to monitor the status. Thank you for your patience and understanding.

    App Reinstall Required for Some Users

    A început 9 septembrie 2022 la 13:25 UTC · 5h 36m

    IssuesIncident minor
    Componente afectate
    Wodify Client Mobile App
    1. 9 septembrie 2022 la 13:25 UTCinvestigating

      We are currently investigating the cause of this issue. In the meantime please reinstall your mobile app if your mobile app screen is not loading.

    2. 9 septembrie 2022 la 18:59 UTCinvestigating

      If any issue persists with loading the client app please reinstall. Thank you.

    3. 9 septembrie 2022 la 19:01 UTCresolved

      This incident has been resolved.

    Intermittent 503 Errors

    A început 9 august 2022 la 15:18 UTC · 1d 3h

    Pending
    Componente afectate
    Application ServersAdmin Mobile AppDatabase ServerAPIsWodify Client Mobile AppDatabase ServerOnline Sales PortalPOS Mobile AppApplication Servers
    1. 9 august 2022 la 15:18 UTCinvestigating

      We are currently investigating the issue.

    2. 9 august 2022 la 20:17 UTCmonitoring

      Site is operational - elevated monitoring ongoing

    3. 10 august 2022 la 19:12 UTCresolved

      Incident resolved. Additional compute power added.