Istoricul incidentelor Workiva

1. 28 august 2026 la 13:34 UTCinvestigating

   Investigăm în prezent rapoarte conform cărora utilizatorii se confruntă cu probleme legate de exporturi, linii negre, generaţii XBRL Vom oferi o actualizare cât mai curând posibil. *Această problemă afectează utilizatorii pe app.wdesk.com

2. 28 august 2026 la 13:50 UTCidentified

   Am identificat în prezent că utilizatorii se confruntă cu probleme cu Exporturi, Blacklines, XBRL Generații și Documente. Vom oferi o actualizare cât mai curând posibil. *Această problemă afectează utilizatorii pe app.wdesk.com

3. 28 august 2026 la 14:36 UTCresolved

   Monitorizarea Workiva arată că incidentul este acum rezolvat. Cu toate acestea, dacă veți continua să experimentați orice probleme, vă rugăm să contactați Workiva Support , 1-800-706-6526, sau unul dintre numerele noastre internaționale fără taxe.

Traducere automată din actualizarea oficială a incidentului.

1. 27 august 2026 la 18:59 UTCinvestigating

   În prezent investigăm rapoarte conform cărora utilizatorii clasici ai GRC se confruntă cu probleme în aplicația.wdesk. Vom oferi o actualizare cât mai curând posibil.

2. 27 august 2026 la 21:11 UTCmonitoring

   Au fost luate măsuri atenuante. Rapoartele confirmă că utilizatorii nu ar mai trebui să se confrunte cu probleme. Vom continua să monitorizăm îndeaproape situația și să oferim actualizări cât mai curând posibil. Cu toate acestea, dacă continuați să experimentați orice probleme, trimiteți un bilet la Echipa noastră de suport Workiva , sunați la 1-800-706-6526 sau contactați unul dintre numerele noastre internaționale fără taxe.

3. 27 august 2026 la 22:57 UTCresolved

   Monitorizarea Workiva arată că incidentul este acum rezolvat. Cu toate acestea, dacă veți continua să experimentați orice probleme, vă rugăm să contactați Workiva Support , 1-800-706-6526, sau unul dintre numerele noastre internaționale fără taxe.

Traducere automată din actualizarea oficială a incidentului.

1. 27 august 2026 la 15:25 UTCinvestigating

   Investigăm în prezent rapoarte că utilizatorii se confruntă cu probleme cu interfața Wdata Web. Vom oferi o actualizare cât mai curând posibil. *Această problemă are impact asupra utilizatorilor pe eu.wdesk apac.wdesk.

2. 27 august 2026 la 16:21 UTCmonitoring

   Au fost luate măsuri atenuante. Rapoartele confirmă că utilizatorii nu ar mai trebui să se confrunte cu probleme. Vom continua să monitorizăm îndeaproape situația și să oferim actualizări cât mai curând posibil. Cu toate acestea, dacă continuați să experimentați orice probleme, trimiteți un bilet la Echipa noastră de suport Workiva , sunați la 1-800-706-6526 sau contactați unul dintre numerele noastre internaționale fără taxe.

3. 27 august 2026 la 17:25 UTCresolved

   Monitorizarea Workiva arată că incidentul este acum rezolvat. Cu toate acestea, dacă veți continua să experimentați orice probleme, vă rugăm să contactați Workiva Support , 1-800-706-6526, sau unul dintre numerele noastre internaționale fără taxe.

Traducere automată din actualizarea oficială a incidentului.

1. 19 august 2026 la 19:11 UTCinvestigating

   Investigăm în prezent rapoarte conform cărora utilizatorii nu pot accesa Prod-APAC. Vom oferi o actualizare cât mai curând posibil. Această problemă afectează utilizatorii pe apac.wdesk.

2. 19 august 2026 la 20:08 UTCmonitoring

   A fost implementată o soluţie şi monitorizăm rezultatele.

3. 19 august 2026 la 21:07 UTCresolved

   Acest incident a fost rezolvat

Traducere automată din actualizarea oficială a incidentului.

1. 4 august 2026 la 16:21 UTCinvestigating

   We are investigating reports that the Workiva platform is failing to load. We will provide an update as soon as possible. This issue is impacting users on app.wdesk

2. 4 august 2026 la 16:50 UTCmonitoring

   Reports confirm users should no longer be experiencing issues. We will continue to monitor the situation closely and provide updates as soon as possible. However, if you continue to experience any issues, submit a ticket to our Workiva Support Team , call 1-800-706-6526, or contact one of our international toll-free numbers .

3. 4 august 2026 la 18:29 UTCresolved

   Workiva monitoring show that the incident is now resolved. However, if you continue to experience any issues, please contact Workiva Support , 1-800-706-6526, or one of our international toll-free numbers .

1. 3 august 2026 la 15:30 UTCinvestigating

   Investigăm rapoarte că platforma Workiva nu se încarcă pentru unii utilizatori. Vom oferi o actualizare cât mai curând posibil. *Această problemă afectează utilizatorii pe app.wdesk.com

2. 3 august 2026 la 16:44 UTCmonitoring

   Au fost luate măsuri atenuante. Rapoartele confirmă că utilizatorii nu ar mai trebui să se confrunte cu probleme. Vom continua să monitorizăm îndeaproape situația și să oferim actualizări cât mai curând posibil. Cu toate acestea, dacă continuați să experimentați orice probleme, trimiteți un bilet la Echipa noastră de suport Workiva , sunați la 1-800-706-6526 sau contactați unul dintre numerele noastre internaționale fără taxe.

3. 3 august 2026 la 17:44 UTCresolved

   Monitorizarea Workiva arată că incidentul este acum rezolvat. Cu toate acestea, dacă veți continua să experimentați orice probleme, vă rugăm să contactați Workiva Support , 1-800-706-6526, sau unul dintre numerele noastre internaționale fără taxe.

Traducere automată din actualizarea oficială a incidentului.

1. 22 iunie 2026 la 14:01 UTCinvestigating

   We are investigating reports that the Workiva platform is failing to load. We will provide an update as soon as possible. This issue is impacting users on app.wdesk.com

2. 22 iunie 2026 la 14:25 UTCidentified

   We have confirmed the Workiva platform is being affected by an issue with Cloudflare. We are communicating with them and are working to return to normal operations as quickly as possible. Only certain regions are impacted. For additional status, please reference https://www.cloudflarestatus.com/

3. 22 iunie 2026 la 15:32 UTCidentified

   We have confirmed the Workiva platform is being affected by an issue at Cloudflare. They are working to return to normal operations as quickly as possible. Only certain regions are impacted. For additional status, please reference https://new.cloudflarestatus.com/

4. 22 iunie 2026 la 17:01 UTCmonitoring

   Cloudflare has take steps to mitigate the problem and users should no longer be experiencing issues. We will continue to monitor the situation closely and provide updates as soon as possible. However, if you continue to experience any issues, submit a ticket to our Workiva Support Team , call 1-800-706-6526, or contact one of our international toll-free numbers .

5. 22 iunie 2026 la 18:47 UTCresolved

   Workiva monitoring shows that the incident is now resolved. However, if you continue to experience any issues, please contact Workiva Support , 1-800-706-6526, or one of our international toll-free numbers .

1. 8 iunie 2026 la 10:36 UTCinvestigating

   We are currently investigating reports that some users are experiencing issues with Carbon. We will provide an update as soon as possible. *This issue is impacting users on app.wdesk.

2. 8 iunie 2026 la 11:08 UTCmonitoring

   Reports confirm users should no longer be experiencing issues. We will continue to monitor the situation closely and provide updates as soon as possible. However, if you continue to experience any issues, submit a ticket to our Workiva Support Team , call 1-800-706-6526, or contact one of our international toll-free numbers .

3. 9 iunie 2026 la 07:34 UTCresolved

   Workiva monitors show that the incident is now resolved. However, if you continue to experience any issues, please contact Workiva Support , 1-800-706-6526, or one of our international toll-free numbers .

1. 29 mai 2026 la 15:49 UTCidentified

   Technical difficulties with the SEC EDGAR system are currently preventing EDGAR filers (including filers using Wdesk) from filing successfully. For additional status, please reference https://www.sec.gov/submit-filings/edgar-news-announcements

2. 29 mai 2026 la 17:46 UTCresolved

   This incident has been resolved.

1. 27 mai 2026 la 18:20 UTCinvestigating

   We are currently investigating reports that some users are experiencing issues with chain executions that utilize GroundRunners. We will provide an update as soon as possible. *This issue is impacting users on app.wdesk.

2. 27 mai 2026 la 20:27 UTCidentified

   We have identified the issue and are working to mitigate the problem and our teams continue to work towards resolution. We will provide another update as soon as possible.

3. 27 mai 2026 la 21:18 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

4. 28 mai 2026 la 00:33 UTCresolved

   This incident has been resolved.

1. 26 mai 2026 la 09:19 UTCinvestigating

   We are currently investigating an issue with our chains experience which is currently degraded, users may be experiencing chain command failures. We will provide an update as soon as possible. This issue is impacting users on app.wdesk.com

2. 26 mai 2026 la 12:01 UTCinvestigating

   Our team continues to work towards a resolution for the issue with chain commands failing. We will provide another update once more information becomes available.

3. 26 mai 2026 la 12:29 UTCmonitoring

   Mitigating steps have been taken to elevate the issues experienced with the Chains Service on app.wdesk.com. Our Monitoring confirm users should no longer be experiencing issues with Chain Commands failing. We will continue to monitor the situation closely and provide updates as soon as possible. However, if you continue to experience any issues, submit a ticket to our Workiva Support Team , call 1-800-706-6526, or contact one of our international toll-free numbers .

4. 26 mai 2026 la 15:34 UTCinvestigating

   Our team continues to work towards a resolution for a subset of chain commands that are still failing . We will provide another update once more information becomes available.

5. 26 mai 2026 la 20:52 UTCidentified

   We've identified the root cause and deployed a fix that has resolved most of the issues. Engineers are continuing to work on the remaining edge case. We'll provide another update as additional progress is made.

6. 27 mai 2026 la 02:41 UTCmonitoring

   A fix has been implemented and we are monitoring the status before closing out this issue.

7. 27 mai 2026 la 08:53 UTCresolved

   Our monitoring and customer reports indicates that the incident is now resolved. However, if you continue to experience any issues, please contact Workiva Support , 1-800-706-6526, or one of our international toll-free numbers .

1. 22 mai 2026 la 13:06 UTCinvestigating

   We are currently investigating an issue with our chains experience which is currently degraded, users may be experiencing chain command failures. We will provide an update as soon as possible. This issue is impacting users on app.wdesk.com

2. 22 mai 2026 la 14:05 UTCinvestigating

   Our team continues to work towards a resolution for the degradation of the Chains Service on app.wdesk.com. User may continue to experience chain command failures. We will provide another update once more information becomes available.

3. 22 mai 2026 la 15:22 UTCmonitoring

   Mitigating steps have been taken to elevate the issues experienced with the Chains Service on app.wdesk.com. Our Monitoring confirm users should no longer be experiencing issues with Chain Commands failing. We will continue to monitor the situation closely and provide updates as soon as possible. However, if you continue to experience any issues, submit a ticket to our Workiva Support Team , call 1-800-706-6526, or contact one of our international toll-free numbers .

4. 22 mai 2026 la 18:27 UTCresolved

   Workiva monitoring shows that the incident is now resolved. However, if you continue to experience any issues, please contact Workiva Support , 1-800-706-6526, or one of our international toll-free numbers .

1. 7 mai 2026 la 18:22 UTCidentified

   We have identified reports of technical difficulties with the SEC EDGAR system that are preventing EDGAR filers (including filers using Wdesk) from filing successfully. For additional status, please reference https://www.sec.gov/submit-filings/edgar-news-announcements.

2. 7 mai 2026 la 19:24 UTCidentified

   Technical difficulties with the SEC EDGAR system continue to prevent some EDGAR filers (including filers using Wdesk) from filing successfully. For additional status, please reference https://www.sec.gov/submit-filings/edgar-news-announcements.

3. 7 mai 2026 la 20:00 UTCresolved

   Between 1:23 pm EDT and 3:34 pm EDT Workiva experienced technical difficulties with the SEC EDGAR system that prevented some customers filings from being submitted successfully. This incident is now resolved. Filings are being received as normal. However, if you continue to experience any issues, submit a ticket to our Workiva Support Team , call 1-800-706-6526, or contact one of our international toll-free numbers .

1. 6 mai 2026 la 05:56 UTCinvestigating

   We are investigating reports that the Workiva platform is failing to load. We will provide an update as soon as possible. *This issue is impacting users on app.wdesk.com.

2. 6 mai 2026 la 06:29 UTCinvestigating

   Our team continues to work towards a resolution. We will provide another update once more information becomes available.

3. 6 mai 2026 la 07:35 UTCmonitoring

   Reports confirm that the Workiva platform is recovering. Some users may continue to experience degraded performance. We will continue to monitor closely and provide updates as they become available.

4. 6 mai 2026 la 08:27 UTCresolved

   Between 00:26 to 02:30 US Central Time, Workiva experienced an outage impacting the full app.wdesk.com environment. Reports and monitoring show the Workiva platform is operational. However, if you continue to experience issues, submit a ticket to our Workiva Support Team , call 1-800-706-6526, or contact one of our international toll-free numbers .

1. 22 aprilie 2026 la 19:10 UTCidentified

   We are currently investigating reports of issues with Workiva AI when using Azure models and in Intelligence Finance. Users of Workiva AI can work around the issue by switching their preferred provider to either AWS or Google. We will provide an update as soon as possible.

2. 22 aprilie 2026 la 21:01 UTCmonitoring

   A fix has been implemented in all regions and we are monitoring the results.

3. 22 aprilie 2026 la 22:52 UTCresolved

   Workiva monitoring shows that the incident is now resolved. However, if you continue to experience any issues, please contact Workiva Support , 1-800-706-6526, or one of our international toll-free numbers .

1. 8 aprilie 2026 la 13:17 UTCidentified

   We have identified the issue with the files and folder widget in the homepage. Our teams continue to work towards resolution. We will provide another update as soon as possible.

2. 8 aprilie 2026 la 13:18 UTCidentified

   We are continuing to work on a fix for this issue.

3. 8 aprilie 2026 la 13:47 UTCmonitoring

   Mitigating steps have been taken. Reports confirm users should no longer be experiencing issues. We will continue to monitor the situation closely and provide updates as soon as possible. However, if you continue to experience any issues, submit a ticket to our Workiva Support Team , call 1-800-706-6526, or contact one of our international toll-free numbers .

4. 8 aprilie 2026 la 16:05 UTCresolved

   Workiva monitoring show that the incident is now resolved. However, if you continue to experience any issues, please contact Workiva Support , 1-800-706-6526, or one of our international toll-free numbers .

1. 30 martie 2026 la 19:06 UTCinvestigating

   We are investigating reports that customers cannot see their filing status to the U.S. Securities and Exchange Commission. The SEC is aware of the issue and will provide an update to us shortly. We will provide an update to you as soon as we have more details. For filing assistance, please contact Workiva Support at [email protected], 1-800-706-6526, or one of our international toll-free numbers .

2. 30 martie 2026 la 19:15 UTCidentified

   Technical difficulties with the SEC EDGAR system are currently were posted with an incorrect or missing country code. The SEC EDGAR team is working to correct all impacted filings. For additional status, please reference https://www.sec.gov/submit-filings/edgar-news-announcements

3. 30 martie 2026 la 19:31 UTCinvestigating

   We are investigating reports that customers cannot see their filing status to the U.S. Securities and Exchange Commission. Filings can be submitted as normal. Workiva will continually check for status and will update automatically when the SEC issue is resolved. For filing assistance, please contact Workiva Support at [email protected], 1-800-706-6526, or one of our international toll-free numbers .

4. 30 martie 2026 la 20:11 UTCmonitoring

   We are seeing a slow recovery with submissions not getting a status from the SEC. Some previous filings stuck in RETRIEVING_STATUS, have now been processed.  Filings can still be submitted like normal. However, after the submission the SEC isn't immediately processing them and updating the status of those filings. Our internal software is still continually checking for status updates and will update automatically (given it's within 18hours of the filing submission) when the SEC resolves the issue on their end.

5. 31 martie 2026 la 08:17 UTCmonitoring

   Reports confirm that filings are being received by the U.S. Securities and Exchange Commission. We will continue to monitor throughout the day and provide updates when available.

6. 31 martie 2026 la 13:10 UTCresolved

   On March 31st, 2026, the SEC experienced a technical issue resulting in customers not seeing their filing status to the U.S Securities and Exchange Comission. This incident is now resolved. However, if you continue to experience any issues, submit a ticket to our Workiva Support Team , call 1-800-706-6526, or contact one of our international toll-free numbers .

1. 30 martie 2026 la 17:38 UTCinvestigating

   We are investigating reports that the Workiva platform is failing to load. We will provide an update as soon as possible. *This issue is impacting users on app.wdesk.

2. 30 martie 2026 la 17:56 UTCmonitoring

   Reports confirm that the Workiva platform is recovering. Some users may continue to experience degraded performance. We will continue to monitor closely and provide updates as they become available.

3. 30 martie 2026 la 20:48 UTCmonitoring

   We are continuing to monitor for any further issues.

4. 30 martie 2026 la 21:13 UTCresolved

   On March 30th, 2026, Workiva experienced an outage with one of it's services resulting in users not being able to access our US Production environment. Reports show the Workiva platform is operational. However, if you continue to experience issues, please submit a ticket to our Workiva Support Team , call 1-800-706-6526, or contact one of our international toll-free numbers .

1. 12 martie 2026 la 06:54 UTCinvestigating

   We are currently investigating an issue where users are experiencing issues with Chains executing. We will provide an update as soon as possible.

2. 12 martie 2026 la 08:09 UTCinvestigating

   We are currently investigating an issue where users are experiencing issues with Chains executing. We will provide an update as soon as possible. *This issue is only impacting users on app.wdesk

3. 12 martie 2026 la 08:22 UTCmonitoring

   Mitigating steps have been taken.  Monitoring confirms users should no longer be experiencing issues. We will continue to monitor the situation closely and provide updates as soon as possible. However, if you continue to experience issues, submit a ticket to our Workiva Support Team , call 1-800-706-6526, or contact one of our international toll-free numbers .

4. 12 martie 2026 la 09:21 UTCresolved

   Workiva monitoring shows the Workiva platform is operational. However, if you continue to experience issues, submit a ticket to our Workiva Support Team , call 1-800-706-6526, or contact one of our international toll-free numbers .

1. 6 martie 2026 la 10:17 UTCinvestigating

   We are currently investigating reports that some users are experiencing issues with SSO login. We will provide an update as soon as possible. *This issue is impacting users on app.wdesk and eu.wdesk.

2. 6 martie 2026 la 11:03 UTCidentified

   We have currently identified reports that some users are experiencing a SSO (Single Sign-On) login loop when attempting to login to the Workiva platform. While our team works towards a resolution, we recommend the affected users to try logging in with their username and password rather than via SSO, if possible. We will provide another update as soon as possible.

3. 6 martie 2026 la 11:58 UTCmonitoring

   Mitigating steps have been taken. We will continue to monitor the situation closely and provide updates as soon as possible. However, if you continue to experience any issues, submit a ticket to our Workiva Support Team , call 1-800-706-6526, or contact one of our international toll-free numbers .

4. 9 martie 2026 la 10:01 UTCresolved

   Reports and monitoring show that the incident is now resolved. However, if you continue to experience any issues, submit a ticket to our Workiva Support Team , call 1-800-706-6526, or contact one of our international toll-free numbers .