Istoricul incidentelor Wufoo

1. 21 octombrie 2026 la 18:38 UTCinvestigating

   We have temporarily taken our Wufoo service offline to perform urgent preventive security maintenance.  Please note that there is no evidence of a security breach or compromise to our systems or customer data. We are proactively taking these measures as a preemptive step to ensure full protection across our service. Our engineering and security teams are actively applying the necessary updates and testing. We expect to bring Wufoo back online as soon as maintenance is complete. Thank you for your patience and understanding.

2. 21 octombrie 2026 la 22:43 UTCmonitoring

   Wufoo is back online. We finished the preventive security maintenance and have the needed protections in place. We see no evidence of a security breach or any compromise of customer data. We're monitoring closely. In the short term, file uploads may not work as expected, and some upload limits may apply. Our teams are working to bring uploads fully back to normal.

3. 21 octombrie 2026 la 23:18 UTCresolved

   Incident is Resolved. Wufoo is back online. We finished the preventive security maintenance and have the needed protections in place. We see no evidence of a security breach or any compromise of customer data.

1. 15 octombrie 2026 la 23:04 UTCinvestigating

   În prezent investigăm această problemă.

2. 16 octombrie 2026 la 00:42 UTCmonitoring

   A fost implementată o soluţie. Formularul de economisire ar trebui să funcţioneze, dar monitorizăm rezultatul pentru o perioadă de timp înainte de a numi acest incident ca fiind rezolvat.

3. 16 octombrie 2026 la 02:05 UTCresolved

   Acest incident a fost rezolvat.

Traducere automată din actualizarea oficială a incidentului.

1. 14 iulie 2026 la 19:16 UTCinvestigating

   Această problemă împiedică clienții să ajungă la un agent live sau să depună un caz de suport de e-mail prin intermediul acestuia. Utilizatorii vor vedea "Au existat probleme legate de sprijin. Vă rugăm să încercați din nou mai târziu" sau "A existat o problemă tehnică care vă leagă de echipa noastră de sprijin. Vă rugăm să încercați din nou mai târziu." Suntem conştienţi de asta.

2. 14 iulie 2026 la 19:58 UTCidentified

   Problema a fost identificată și se pune în aplicare o soluție.

3. 14 iulie 2026 la 20:00 UTCmonitoring

   A fost implementată o soluţie şi monitorizăm rezultatele.

4. 14 iulie 2026 la 20:06 UTCresolved

   Acest incident a fost rezolvat.

Traducere automată din actualizarea oficială a incidentului.

1. 5 februarie 2026 la 17:48 UTCinvestigating

   We are currently investigating this issue.

2. 5 februarie 2026 la 17:54 UTCidentified

   The issue has been identified and a fix is being implemented.

3. 5 februarie 2026 la 18:10 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

4. 5 februarie 2026 la 18:15 UTCresolved

   This incident has been resolved.

1. 20 octombrie 2025 la 14:55 UTCmonitoring

   Due to an ongoing AWS issue (which can be monitored at https://health.aws.amazon.com/health/status), there is a significant portion of Wufoo users that cannot access the site (i.e. encountering 500 error).

2. 20 octombrie 2025 la 19:34 UTCresolved

   This incident has been resolved as we are no longer seeing direct impact to our services. Please be aware that AWS may still be having some intermittent issues though.

1. 28 august 2025 la 09:12 UTCinvestigating

   We are currently investigating an issue with the Zapier integration.

2. 28 august 2025 la 10:23 UTCresolved

   This incident was a false alert. There was no issue with the Zapier integration. Customers were not impacted in any way.

1. 16 mai 2025 la 13:38 UTCinvestigating

   We are currently investigating the issue. The workaround would be to temporarily revert to the Legacy version by going to the Users tab, unchecking the box that says 'Use the new experience' and then clicking 'save'. From there you can retry duplicating your desired forms.

2. 16 mai 2025 la 14:13 UTCresolved

   This incident has been resolved.

1. 6 februarie 2025 la 22:34 UTCresolved

   We experienced a few hiccups with redirects and form submissions. When responding to a form respondents experienced a blank page rather than the expected "thank you" confirmation page or configured form redirect. For single page forms the response would still be collected, integrations triggered and emails notifications delivered. The issue prevented respondents from being redirect to complete a signature or payment. For multiple page forms, the submission would be interrupted after the first page. Respondents would see a blank page but the partial response was collected.

1. 3 decembrie 2024 la 20:35 UTCinvestigating

   We are currently investigating this issue.

2. 3 decembrie 2024 la 21:35 UTCinvestigating

   There are multiple areas of Wufoo experiencing issues at the moment, including: - Some forms returning blank pages when loading - Issues with embedded form redirects - Issues related to the PayPal integration - Errors with form editing The team is working on each of these and we will be providing additional updates as we have them.

3. 4 decembrie 2024 la 00:01 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

4. 4 decembrie 2024 la 16:56 UTCmonitoring

   There are multiple areas of Wufoo experiencing issues at the moment, including: - Issues with embedded form redirects - Issues with some form URL domains not redirecting - Issues related to the PayPal integration (Both PayPal Standard and PayPal Website Pro) - Issues with Notification Emails The team is actively working on each of these and we will be providing additional updates as we have them.

5. 5 decembrie 2024 la 03:32 UTCmonitoring

   Resolved Issues in Wufoo The following issues have been resolved, and these functionalities are now working correctly: - Issues with embedded form redirects - Issues with some form URL domains not redirecting - Issues with Notification Emails - Some forms returning blank pages when loading - Errors with form editing - Issues with the PayPal Standard integration Ongoing Issue We are still investigating a remaining issue affecting the PayPal Website Payments Pro integration.

6. 9 aprilie 2025 la 20:34 UTCresolved

   Due to issues outside of our control, support for the PayPal Website Payments Pro integration has since been removed. We continue to support PayPal Standard and PayPal Payflow Pro, along with several other vendors which you can find at https://help.surveymonkey.com/en/wufoo/integrations/#payments

1. 26 noiembrie 2024 la 02:29 UTCinvestigating

   We are currently investigating the issue. Users may experience issues with logging into Wufoo and while logged in, issues with using the app.

2. 26 noiembrie 2024 la 02:30 UTCidentified

   The issue has been identified and a fix is being implemented.

3. 26 noiembrie 2024 la 02:35 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

4. 26 noiembrie 2024 la 02:43 UTCmonitoring

   A fix has been implemented. Logging in should work. However, m.wufoo.com is impaired and unavailable.

5. 26 noiembrie 2024 la 09:04 UTCresolved

   This incident has been resolved.

1. 12 noiembrie 2024 la 19:04 UTCresolved

   Starting at 1am PST on October 31, 2024 Wufoo experienced some issues with notification emails being triggered. The issue has been resolved and notification emails are sending as expected.

1. 24 aprilie 2024 la 16:53 UTCinvestigating

   We've identified an issue impacting Wufoo login, where users will see a "password incorrect" message erroneously. Some users have reported that using the Firefox browser resolves this issue for them. We are investigating and will provide further updates as we have them.

2. 24 aprilie 2024 la 19:50 UTCinvestigating

   We are continuing to investigate this issue. Using an alternate browser may continue to be a workaround for customers experiencing intermittent login failures.

3. 24 aprilie 2024 la 20:35 UTCidentified

   We have identified the issue and are working on implementing a fix.

4. 24 aprilie 2024 la 21:18 UTCresolved

   This issue has been resolved.

1. 31 ianuarie 2023 la 17:35 UTCinvestigating

   We are seeing errors and slow performance across for some pages are investigating the issue. We will relay information as it becomes available.

2. 31 ianuarie 2023 la 18:12 UTCresolved

   This incident has been resolved.

1. 11 august 2022 la 01:53 UTCidentified

   Wufoo is currently down. We have identified the issue and are working on a fix.

2. 11 august 2022 la 02:12 UTCmonitoring

   We're releasing a fix and are currently monitoring the site.

3. 11 august 2022 la 02:18 UTCresolved

   This incident has been resolved.

1. 3 iunie 2022 la 01:11 UTCinvestigating

   We are currently investigating this issue.

2. 3 iunie 2022 la 01:27 UTCidentified

   The issue has been identified and a fix is being implemented.

3. 3 iunie 2022 la 01:33 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

4. 3 iunie 2022 la 01:42 UTCmonitoring

   We are continuing to monitor for any further issues.

5. 3 iunie 2022 la 01:46 UTCresolved

   This incident has been resolved.

1. 15 decembrie 2021 la 15:54 UTCinvestigating

   We have identified an issue with all outbound communications. As such all integrations and payments requiring access to a 3rd party system will be impacted.

2. 15 decembrie 2021 la 16:19 UTCmonitoring

   Issue has been identified in an upstream provider and has been addressed.

3. 15 decembrie 2021 la 17:40 UTCresolved

   This incident has been resolved.

1. 28 octombrie 2021 la 19:47 UTCinvestigating

   We are currently investigating this issue.

2. 28 octombrie 2021 la 21:49 UTCmonitoring

   Outbound message delivery has resumed but it will take time for all queued messages to be delivered. We are continuing to monitor this issue.

3. 29 octombrie 2021 la 00:23 UTCresolved

   This incident has been resolved.

1. 21 octombrie 2021 la 22:33 UTCinvestigating

   We are currently investigating issues pertaining to our Dropbox integration. At this time modifying or adding configuration as well as uploading files to Dropbox is not functional.

2. 21 octombrie 2021 la 23:27 UTCresolved

   This incident has been resolved.

1. 14 septembrie 2021 la 00:18 UTCidentified

   Select outbound integrations may experience issues during this incident.

2. 14 septembrie 2021 la 00:33 UTCresolved

   This incident has been resolved.

1. 3 martie 2021 la 22:39 UTCinvestigating

   We are currently investigating the issue.

2. 4 martie 2021 la 00:04 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 4 martie 2021 la 00:50 UTCresolved

   This incident has been resolved.