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    Istoricul incidentelor Zerobounce

    52 incidente Zerobounce înregistrate începând din mai 2022, cu actualizări oficiale, componente afectate, durată și informații despre rezolvare.

    Înapoi la starea actuală

    Aspecte privind încărcarea fișierului

    A început 26 octombrie 2026 la 14:25 UTC · 18m

    IssuesIncident minor
    Componente afectate
    Website Members Section
    1. 26 octombrie 2026 la 14:25 UTCinvestigating

      Bună. Investigăm o problemă atunci când un anumit fișier nu se termină încărcarea (stuck pe așteptare).

    2. 26 octombrie 2026 la 14:38 UTCidentified

      Am identificat problema şi lucrăm la stabilizarea fişierelor de încărcare.

    3. 26 octombrie 2026 la 14:41 UTCmonitoring

      A fost implementată o soluţie şi monitorizăm rezultatele.

    4. 26 octombrie 2026 la 14:44 UTCresolved

      Incidentul a fost rezolvat.

    Traducere automată din actualizarea oficială a incidentului.

    api.zerobunce.net outtage

    A început 1 octombrie 2026 la 00:30 UTC · 1d 0h

    Pending
    1. 1 octombrie 2026 la 12:57 UTCresolved

      api.zerounce.net s-a confruntat cu o scurtă perioadă de disponibilitate redusă în UE, care a durat aproximativ 3 minute. Garanțiile automate au identificat problema imediat, iar serviciul normal complet a fost restabilit. Toate criteriile de evaluare sunt pe deplin operaționale și nu au fost afectate date. Ne cerem scuze pentru orice neplăceri.

    Traducere automată din actualizarea oficială a incidentului.

    Dezorganizarea serviciilor: Platforma membrilor

    A început 9 septembrie 2026 la 18:30 UTC · 0m

    OutageIncident major
    1. 9 septembrie 2026 la 21:50 UTCresolved

      Membrii Platformei au suferit o scurta intrerupere a serviciilor timp de aproximativ 6 minute. În această perioadă, este posibil ca membrii să fi întâlnit erori de conectare sau să nu fi putut să se logheze. Cauza rădăcină a fost identificată ca o anomalie de rutare a rețelei de scurtă margine, care a fost corectată imediat. Toate sistemele funcționează normal și nu se preconizează niciun impact suplimentar.

    Traducere automată din actualizarea oficială a incidentului.

    Cloudlfare - Network Performance Issues

    A început 19 decembrie 2025 la 11:31 UTC · 1h 27m

    IssuesIncident minor
    Componente afectate
    APIAPI-USWebsite & DocumentsWebsite Members Section
    1. 19 decembrie 2025 la 11:31 UTCinvestigating

      Cloudflare have reported intermittent issues with network performance. Customers might observe unexpected errors. We are working to analyze and mitigate this problem. More updates to follow shortly.

    2. 19 decembrie 2025 la 12:58 UTCresolved

      Cloudlflare have implemented a fix and we are monitoring the results.

    Cloudflare issues - different regions

    A început 5 decembrie 2025 la 09:00 UTC · 28m

    OutageIncident critic
    Componente afectate
    APIAPI-USWebsite & DocumentsWebsite Members Section
    1. 5 decembrie 2025 la 09:00 UTCinvestigating

      We are currently investigating an issue where Cloudflare network has issues in different regions.

    2. 5 decembrie 2025 la 09:27 UTCinvestigating

      We are continuing to investigate this issue.

    3. 5 decembrie 2025 la 09:28 UTCresolved

      Our services are back online, the cloudflare issues have been resolved.

    Cloudflare issues - different regions

    A început 18 noiembrie 2025 la 11:49 UTC · 3h 16m

    IssuesIncident minor
    Componente afectate
    APICloudflare Miami, FL, United States - (MIA)API-USCloudflare Newark, NJ, United States - (EWR)Cloudflare Los Angeles, CA, United States - (LAX)Website Members Section
    1. 18 noiembrie 2025 la 11:49 UTCinvestigating

      We are currently investigating an issue where Cloudflare network has issues in different regions.

    2. 18 noiembrie 2025 la 14:45 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 18 noiembrie 2025 la 15:05 UTCresolved

      This incident has been resolved.

    Issues with new files

    A început 18 septembrie 2025 la 18:29 UTC · 1h 4m

    IssuesIncident minor
    Componente afectate
    Website Members Section
    1. 18 septembrie 2025 la 18:30 UTCinvestigating

      We are investigating an issue with new files not being added to the processing queue correctly.

    2. 18 septembrie 2025 la 18:51 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 18 septembrie 2025 la 19:34 UTCresolved

      This incident has been resolved.

    Integrations issues

    A început 25 august 2025 la 19:34 UTC · 1h 5m

    IssuesIncident minor
    Componente afectate
    Website Members Section
    1. 25 august 2025 la 19:34 UTCinvestigating

      We are looking at a potential issue/bug affecting integrations on the platform.

    2. 25 august 2025 la 19:57 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 25 august 2025 la 20:39 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 25 august 2025 la 20:39 UTCresolved

      This incident has been resolved.

    Bulkapi issues

    A început 25 august 2025 la 19:20 UTC · 13m

    OutageIncident major
    Componente afectate
    Website Members Section
    1. 25 august 2025 la 19:20 UTCinvestigating

      We are currently investigating an issue with our bulkapi where files fail to upload.

    2. 25 august 2025 la 19:22 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 25 august 2025 la 19:32 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 25 august 2025 la 19:33 UTCresolved

      This incident has been resolved.

    Registration Issues

    A început 12 iunie 2025 la 19:03 UTC · 34m

    OutageIncident major
    Componente afectate
    Website Members Section
    1. 12 iunie 2025 la 19:03 UTCinvestigating

      Due to a Cloudflare outage related to captcha services our registration page is not currently working as intended.

    2. 12 iunie 2025 la 19:37 UTCresolved

      Captcha services are working again.

    API Degradation

    A început 14 mai 2025 la 13:23 UTC · 22m

    IssuesIncident minor
    Componente afectate
    API
    1. 14 mai 2025 la 13:23 UTCinvestigating

      We have noticed partial degradation of api.zerobounce.net We are currently investigating the root cause.

    2. 14 mai 2025 la 13:45 UTCresolved

      The issue has been resolved all service are back to normal.

    File Upload Issue

    A început 8 mai 2025 la 08:22 UTC · 1h 1m

    Pending
    Componente afectate
    Website Members Section
    1. 8 mai 2025 la 08:22 UTCinvestigating

      We're experiencing an issue with file uploads on our members section. We're investigating the problem.

    2. 8 mai 2025 la 08:41 UTCinvestigating

      We've noticed payments are also affected

    3. 8 mai 2025 la 09:04 UTCinvestigating

      Issues related to payments are working

    4. 8 mai 2025 la 09:19 UTCinvestigating

      "Update - Issues related to payments are working" "Issues related to payments solved. File upload issue still under investigation."

    5. 8 mai 2025 la 09:23 UTCinvestigating

      File upload issue solved

    6. 8 mai 2025 la 09:23 UTCresolved

      This incident has been resolved.

    Potential degraded services

    A început 23 aprilie 2025 la 20:43 UTC · 57m

    IssuesIncident minor
    Componente afectate
    APIAPI-USWebsite Members Section
    1. 23 aprilie 2025 la 20:43 UTCinvestigating

      We are currently investigating this issue.

    2. 23 aprilie 2025 la 21:08 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 23 aprilie 2025 la 21:11 UTCmonitoring

      A fix has been implemented and we are monitoring the results. A part of our API endpoints suffered a CPU spike which is under further investigation causing slow responses or latency on requests.

    4. 23 aprilie 2025 la 21:40 UTCresolved

      This incident has been resolved.

    API Degradation

    A început 30 martie 2025 la 12:42 UTC · 1h 52m

    Pending
    Componente afectate
    APIAPI-US
    1. 30 martie 2025 la 12:42 UTCidentified

      We’re currently experiencing degraded performance due to an issue with one of network providers.

    2. 30 martie 2025 la 13:36 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 30 martie 2025 la 14:34 UTCresolved

      This incident has been resolved.

    API Degradation

    A început 10 martie 2025 la 05:00 UTC · 0m

    Pending
    1. 10 martie 2025 la 10:48 UTCresolved

      A caching issue caused temporary degradation of api.zerobounce.net. Further analysis found that the issue had been caused by a database failure.

    Integrations are down

    A început 25 noiembrie 2024 la 09:29 UTC · 3h 8m

    OutageIncident major
    Componente afectate
    Website Members Section
    1. 25 noiembrie 2024 la 09:29 UTCinvestigating

      We are currently investigating an issues with Integrations.

    2. 25 noiembrie 2024 la 10:27 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 25 noiembrie 2024 la 12:37 UTCresolved

      This incident has been resolved.

    Issues with Integrations

    A început 24 noiembrie 2024 la 18:33 UTC · 3h 8m

    OutageIncident major
    Componente afectate
    Website Members Section
    1. 24 noiembrie 2024 la 18:33 UTCinvestigating

      We are investigating an issue with Integrations not working.

    2. 24 noiembrie 2024 la 18:36 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 24 noiembrie 2024 la 21:41 UTCresolved

      This incident has been resolved.

    At risk - platform degradation

    A început 24 noiembrie 2024 la 18:21 UTC · 15m

    IssuesIncident minor
    Componente afectate
    APIAPI-USWebsite Members Section
    1. 24 noiembrie 2024 la 18:21 UTCinvestigating

      Hello, We are investigating a weird behaviour caused by our databases. No impact at the moment, however we are at risk.

    2. 24 noiembrie 2024 la 18:36 UTCresolved

      Database restored to normal values without an impact.

    Europe fibercuts affecting latency.

    A început 6 noiembrie 2024 la 12:58 UTC · 5h 5m

    IssuesIncident minor
    Componente afectate
    APIAPI-US
    1. 6 noiembrie 2024 la 12:58 UTCidentified

      Hello, There are several fiber cuts around Europe impacting the traffic between multiple providers. Please expect during the incident a higher latency or delayed responses in validations.

    2. 6 noiembrie 2024 la 16:06 UTCmonitoring

      A partial fix has been implemented and we are working on re-routing and balance the traffic to recover the latency. More updates once the fibercut has been resolved.

    3. 6 noiembrie 2024 la 18:02 UTCresolved

      This incident has been resolved.

    Service Degradation on file validation

    A început 4 octombrie 2024 la 15:53 UTC · 0m

    Pending
    1. 4 octombrie 2024 la 15:53 UTCresolved

      Database issue caused degradation of the file validation process for 2 minutes.