История сбоев Accredible

1. 19 октября 2026 г. в 06:15 UTCinvestigating

   В настоящее время мы расследуем этот вопрос.

2. 19 октября 2026 г. в 07:16 UTCmonitoring

   Реализовано исправление, и мы отслеживаем результаты.

3. 19 октября 2026 г. в 07:18 UTCmonitoring

   Мы продолжаем отслеживать любые дополнительные проблемы.

4. 19 октября 2026 г. в 09:24 UTCresolved

   Этот инцидент был урегулирован.

Автоматический перевод официального обновления инцидента.

1. 5 августа 2026 г. в 08:08 UTCinvestigating

   We are investigating the issue.

2. 5 августа 2026 г. в 08:12 UTCinvestigating

   The API is operational, but we are still confirming root cause.

3. 5 августа 2026 г. в 08:25 UTCmonitoring

   We have identified the cause, and are working on future prevention.

4. 5 августа 2026 г. в 08:29 UTCresolved

   This incident has been resolved.

1. 8 мая 2026 г. в 05:42 UTCinvestigating

   We are currently investigating this issue.

2. 8 мая 2026 г. в 08:38 UTCinvestigating

   We are investigating degraded service caused by an issue affecting AWS infrastructure used by our platform.

3. 8 мая 2026 г. в 09:14 UTCidentified

   The issue has been identified and a fix is being implemented.

4. 8 мая 2026 г. в 14:26 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

5. 8 мая 2026 г. в 14:31 UTCmonitoring

   We are continuing to monitor for any further issues.

6. 8 мая 2026 г. в 15:41 UTCresolved

   The incident has been resolved and all our services are fully functional now.

1. 24 февраля 2026 г. в 10:33 UTCidentified

   We are currently experiencing a brief issue with the image generating on our PDF certificates for accounts on our EU server. Our team has identified the issue and is implementing a fix.

2. 24 февраля 2026 г. в 10:45 UTCresolved

   This issue has been resolved. The issue lasted approximately 30 mins.

1. 18 ноября 2025 г. в 12:08 UTCinvestigating

   Due to an issue with one of our third-party providers, our applications are currently impacted. For more information, you can view the Third-Party Status Page: https://www.cloudflarestatus.com/

2. 18 ноября 2025 г. в 14:53 UTCmonitoring

   Our third-party has implemented a fix and believes the issue has been resolved. We are seeing our pages being responsive; however, we will keep this issue as monitoring until our provider has cleared the Incident.

3. 18 ноября 2025 г. в 17:50 UTCresolved

   Our Third-Party provider has confirmed that this issue has been resolved.

1. 20 октября 2025 г. в 10:50 UTCmonitoring

   Due to an issue with one of our third-party providers, our analytics pages were briefly not loading results on our US Server Dashboards. All other services were performing as expected. For more information, you can view the Third-Party Status Page: https://health.aws.amazon.com/health/status

2. 20 октября 2025 г. в 16:50 UTCmonitoring

   Our service provider is continuing to monitor this issue on their side. We are not seeing any issues with our product, but we will continue to monitor this issue until it is resolved on their end. For more information, you can view the Third-Party Status Page: https://health.aws.amazon.com/health/status

3. 21 октября 2025 г. в 05:30 UTCresolved

   This incident has been resolved.

1. 6 октября 2025 г. в 14:34 UTCidentified

   We have identified that some Issuers are experiencing an error message when trying to upload a spreadsheet to create credentials. Our developers are investigating and believe they have identified the error.

2. 6 октября 2025 г. в 14:59 UTCidentified

   We are continuing to work on a fix for this issue.

3. 6 октября 2025 г. в 15:04 UTCresolved

   Issue has been resolved

1. 17 сентября 2025 г. в 16:35 UTCresolved

   We experienced approximately 5 minutes of performance degradation for the PWL Domains on the USA - Credentials server

1. 11 сентября 2025 г. в 15:25 UTCinvestigating

   We are currently investigating this issue.

2. 11 сентября 2025 г. в 16:19 UTCinvestigating

   We are continuing to investigate this issue.

3. 11 сентября 2025 г. в 18:19 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

4. 11 сентября 2025 г. в 19:01 UTCresolved

   This incident has been resolved.

1. 3 сентября 2025 г. в 13:47 UTCresolved

   We experienced an incident that resulted in approximately six minutes of downtime affecting all services hosted on our US server.

1. 3 июля 2025 г. в 08:27 UTCinvestigating

   We are currently investigating this issue.

2. 3 июля 2025 г. в 09:02 UTCidentified

   The issue has been identified and a fix is being implemented.

3. 3 июля 2025 г. в 09:03 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

4. 3 июля 2025 г. в 11:32 UTCresolved

   This incident has been resolved.

1. 6 июня 2025 г. в 15:03 UTCresolved

   Spotlight Directory pages had temporary downtime for approximately 20 minutes. The issue was identified, a fix was implemented and it has been resolved.

1. 8 января 2025 г. в 12:36 UTCidentified

   We have confirmed an issue with our vendor Sendgrid, and are awaiting a fix from their team.

2. 8 января 2025 г. в 13:28 UTCresolved

   This incident has been resolved.

1. 6 января 2025 г. в 13:19 UTCinvestigating

   We are currently investigating this issue.

2. 6 января 2025 г. в 13:23 UTCinvestigating

   We are continuing to investigate this issue.

3. 6 января 2025 г. в 13:30 UTCidentified

   The issue has been identified and a fix is being implemented.

4. 6 января 2025 г. в 13:45 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

5. 6 января 2025 г. в 13:47 UTCresolved

   This incident has been resolved.

1. 20 ноября 2024 г. в 14:48 UTCidentified

   We have partial outage - Some users are not able to access analytics

2. 20 ноября 2024 г. в 17:52 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 20 ноября 2024 г. в 18:00 UTCresolved

   This incident has been resolved.

1. 20 ноября 2024 г. в 10:06 UTCinvestigating

   We are currently investigating this issue.

2. 20 ноября 2024 г. в 10:19 UTCinvestigating

   We are continuing to investigate this issue.

3. 20 ноября 2024 г. в 10:20 UTCmonitoring

   We have identified and fixed the issue. Now we are monitoring the the stability of the systems.

4. 20 ноября 2024 г. в 11:43 UTCresolved

   This incident has been resolved.

1. 14 ноября 2024 г. в 16:45 UTCidentified

   The issue has been identified and a fix is being implemented.

2. 14 ноября 2024 г. в 17:08 UTCidentified

   We have confirmed this is an issue with our vendor Sendgrid, and are awaiting a fix from their team.

3. 14 ноября 2024 г. в 20:27 UTCresolved

   This incident has been resolved.

1. 6 ноября 2024 г. в 20:07 UTCmonitoring

   We are seeing delays in background processing such as email delivery.

2. 6 ноября 2024 г. в 21:11 UTCresolved

   This incident has been resolved.

1. 6 ноября 2024 г. в 15:14 UTCinvestigating

   We are currently investigating this issue.

2. 6 ноября 2024 г. в 15:32 UTCidentified

   The issue has been identified and a fix is being implemented.

3. 6 ноября 2024 г. в 15:47 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

4. 6 ноября 2024 г. в 16:13 UTCresolved

   This incident has been resolved.

1. 8 октября 2024 г. в 12:40 UTCinvestigating

   We are currently investigating this issue.

2. 8 октября 2024 г. в 12:49 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 8 октября 2024 г. в 15:50 UTCmonitoring

   We are continuing to monitor for any further issues.

4. 8 октября 2024 г. в 15:50 UTCresolved

   This incident has been resolved.